360 Pulse Higienópolis

Explore 360 Pulse Higienópolis
8.0
Very Good
From 17 reviews
Cleanliness

8.4

Room Comfort

9.2

Traveler Reviews 360 Pulse Higienópolis

Number of reviews per page
20
40
Top reviews
Charleston
icon-Leisure
Leisure
2.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

My stay at this property was the worst travel experience I’ve ever had. I booked a room for fourteen nights, but checking in was a hassle. The front desk person, who worked every day, acted as if they didn’t know me. I frequently found myself locked out, as entry required a code or facial recognition. Despite the hotel's advertisement for a laundry, the laundry was inaccessible due to a locked door that required a key. The room itself was devoid of any cleaning supplies, which was a major disappointment. The floor was in a deplorable state of filth, necessitating my purchase of a bucket and mop. The dust on the bedstand was half an inch thick. I spent my first day cleaning. Three days into my stay, I tested positive for COVID-19 with severe symptoms. Despite being fully vaccinated and having had COVID-19 before, I struggled to find the antiviral medication Paxlovid, which is critical to start within five days. Unable to find the medication, I had no choice but to medically evacuate. I thoroughly sanitized the apartment and informed the property via WhatsApp about my departure due to a medical emergency, but received no response. Expedia contacted them multiple times without success. I left early on the fourth day and was charged for the ten days I couldn’t stay. The lack of communication and understanding from the property was appalling. They should charge for the nights stayed, not those missed. I will NEVER return here and strongly advise staying elsewhere in Brazil.
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Caio
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Ótimo, apto excelente e ótima localização.
CARLOS ANTONIO DE
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Apto bem localizado perto de mercados, bares, restaurantes, padarias e metrô. Recomendo.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Boa localização e hospedagem
Braian Ventura
icon-with Partner
with Partner
8.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Não foi boa. Primeiro, tive problema com a fechadura, a senha enviada não entrava de jeito nenhum, depois o microondas não pegava, o que fez eu e meu namorado gastar bem mais do que o esperado, aí nos mudaram para outro quarto, onde o chuveiro não pegava direito, ele desligava sozinho, tava no quente e logo estava no gelado sozinho. Aos porteiros, são muitos simpáticos e cativantes.
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