Dear Mr./Ms. T***i, Thank you very much for your valuable feedback regarding Chabana Hotel. We apologize for the fact that your expectations were not met and for any inconvenience caused. We are deeply sorry for your dissatisfaction with the quality of the room, soundproofing, breakfast, and pool facilities. We have forwarded your feedback to the relevant departments to improve our services in the future. We strive to provide a more comfortable, clean, and pleasant stay for our guests every day. Thank you for your positive rating of our newly opened hotel. We hope you will have the opportunity to stay with us again in the future, and we will do our best to ensure your satisfaction. Thank you. The Chabana Hotel Team

Dear Ms./Mrs. Jung H.P., Thank you very much for staying at Chabana Hotel and for taking the time to share your valuable feedback 😊 We are delighted that you enjoyed our warm and friendly service, room design, and breakfast. We are especially glad you liked the continental breakfast. Furthermore, we appreciate your comments regarding the hotel's location and the variety of room types that cater to all guests' needs. Your valuable feedback will help us improve our services in the future. Thank you again for choosing Chabana Hotel. We hope you will consider staying with us again when you visit Da Nang. Thank you very much. Sincerely, The Chabana Hotel Team

Dear Mr. Nguyen K.T.H.: Thank you so much for giving Chabana Hotel a perfect 10/10 rating! We are delighted that you were impressed with the friendly, warm, and attentive service from our staff throughout your stay. At Chabana Hotel, providing comfort and satisfaction to all our guests is our top priority. Your compliments are a great encouragement to all our staff and motivate us to work even harder every day. Thank you for choosing Chabana Hotel. We hope you will choose to stay with us again on your next visit to Da Nang. Thank you again. The Chabana Hotel Team

Dear Ms./Mrs. Ngoc Thi: Thank you very much for staying at Chabana Hotel and for your valuable feedback. We are delighted that you enjoyed our excellent location, which provides easy access to Da Nang's beautiful beaches. We will take your comments regarding the air conditioning and television in the room into consideration to improve our services. Your valuable feedback is crucial for improving hotel facilities and making your stay more comfortable for all guests. We look forward to your continued patronage of Chabana Hotel and hope to welcome you back to Da Nang again. Thank you again. Sincerely, The Chabana Hotel Team