The staff are friendly, from the receptionist to the security guard, all very helpful and friendly. The room is cool, clean, and cozy. The bathroom is nice, with hot water working properly. Check-in/check-out is fast and easy. There's also tea and coffee available at the dispenser outside. The only downside is the soundproofing, so the sound of ambulances or vehicles outside is very audible. And perhaps an addition would be to provide hotel slippers? Overall, it's very good, recommended, almost a perfect 10/10.