Good location and helpful staff.

Freezing pods. No electricity. The room was very cold, and the pod had no power — guests couldn’t charge phones or devices. Multiple people complained about this at the front desk while I was there. This is not a “quirk”; it’s a basic failure that wasn’t disclosed before booking. I disclosed a medical condition that affects my tolerance to cold. Instead of professionalism, I was met with dismissive, belittling behavior. Addressing basic warmth took hours and should never have been an issue in the first place. Then came the absurd part: I was charged €3 for a tiny cup of hot water after being told the coffee machine was the only option — while a kettle sat visibly available in the shared kitchen. That moment captured the tone of the stay: unnecessary friction over basic needs. Requests for management contact details were refused. From the start, staff interactions felt unwelcoming and dismissive. I was unable to complete my stay and had to secure accommodation elsewhere. Resolution only occurred after escalation through Hotels.com / Expedia. This experience was completely inconsistent with what the listing and reviews suggest. If you value warmth, electricity, or being treated with basic respect — proceed with caution.

de Lola is very new and clean. However, next time I would not book the breakfast which doesn't even include a hot drink. I also thought that the drinks offered were pricey for a hostel and there are no facilities to make your own hot drinks.

Double pods is really wow!!!

Nice place to be, comfortable and very clean.

Good!

Mooie locatie, heerlijk geslapen!!

Very warm and cosy place, beds are made up and it is in the center of the center.

Very Nice place to stay. Comfortable beds.

Perfect!

Best place for the money.

Nice and cosy

Lekker bed

The place to be

Heerlijk geslapen in een dubbelpod.

Fijn plekje, heerlijk geslapen

Best place to stay, cosy and comfortable pods. I’ll be back!

Dat was weer

This place is clean, cosy, right in the center of Den Haag, Nice staf and comfortabel beds. I’ll be back!!

Best place in town!! Don’t believe the negative reviews.