Dear Guest,
Thank you for sharing your feedback. We are glad you enjoyed our convenient location, with easy access to the MRT station, cafes, and nearby restaurants.
However, we sincerely apologise that the outside traffic noise and nearby construction disturbed your sleep, particularly as your room was closest to the road. We understand how important a peaceful environment is for a comfortable stay, and we regret that the noise affected your rest.
Your feedback is appreciated, and we will continue to do our best to improve our guests’ experience. For future stays, please feel free to inform our Front Desk team of your room preferences, and we will do our best to accommodate your request, subject to availability.
Thank you for staying with us, and we hope to have the opportunity to welcome you back for a more restful experience.
Kind regards,
Management Team
Hotel Calmo