Pictures are misleading, I thought I had booked a family-type setting (2 bedrooms, kitchenette). No kitchenette or microwave. Agent with hotels.com assured me there would be A/C (there isn't) but one room did have a fan. I will agree hot water was very tricky and I took more than one cold shower. Rooms and neighborhood did feel safe and staff was nice.

We had a comfortable stay here. Visitors should know it’s not a traditional hotel, no front desk or lobby, everything is on WhatsApp. However we found the staff responsive. It’s a great location, clean room, and good price. Another thing that might matter to some, no AC. They allowed us to store our luggage for a few hours which was so convenient. We would stay again.

They say the property is a hotel and is not.

Photos advertised were bigger than the actual room we got. Main problem we had was that our shower only gave us approximately one minute of hot water before it turned scalding and then shut off completely. The shower also spilled onto the ground so the bathroom was always wet. Worth it for the price though if you don’t mind the shower.

Todo muy bien solo un poco de ruido en la noche

Good

The room(s) were nice enough for us, clean, safe. Comfortable bed, clean sheets. We were asked to move to another room because of maintenance issues. This was fine for us but when waited almost 2 hours for a staff member to come to move us. Martha and Pedro were very nice and helpful. Hot water in the showers was very inconsistent, and we never felt we could count on it to be available. Often it would go cold while one was IN the shower and would have to rinse with cold. Some kind of shared kitchen, or a microwave would have been nice, just to heat something up or make tea/coffee.

Nos dieron una suit donde avía construction , horrible el baño viejo. Polvo por todas partes la chica que nos atendió súper grosera , el lugar nada que ver con las fotos y afuera del edificio súper feo

No es un hotel, ni tampoco tiene la atencion de comunicacion de un airbnb. No hay comunicacion y la entrada es a un edificio antiguo en remodelacion por dentro. No habia agua caliente estable pues solo estaba por unos segundos y salia fria totalmente para terminar por completo despues de 2 minutos, no habia toallas en el baño, mi estadia fue pesima la verdad y no creo que vuelva a rentar ahi. El joven que me atendio fue atento y amable y mas no le volvi a poder contactar porque no hubo respuesta.

HIGHLY RECOMMEND!! I STAYED IN THE PRIVATE ROOM WITH THE PRIVATE SHOWER AND IT WAS SUCH A GREAT ROOM! THE BUILDING WAS ALSO NICE . ESPECIALLY THE AREA! THE SHUTTLE WAS ALSO REALLY COOL . I THINK UBER IS NOW ALSO AVAILABLE AND SUPER EASY TO TAKE FROM THE AIRPORT TO THE MAIN CITY WHICH WAS NICE BUT HAVING A DRIVER WAITING FOR ME FELT SAFE AND REALLY SECURE! COMMUNICATION WAS GREAT AND THEY ARE ALL HELPFUL ESPECIALLY THE DOOR MAN! ALSO THE AREA WAS REALLY ACTIVE WITH VENDORS AND FOOD! FELT REALLY SAFE AND ITS SUPER CLOSE TO THE MAIN CITY !! LIKE A 3-4 MIN WALK IF THAT :) 10/10 -FROM LOS ANGELES :)

Muy bueno

It was ok somewhat cold.

Room was very clean and host Miss Martha was very nice and helpful. It was a very nice experience. Location is very close to major attractions. Very good location for very good price. One limitation is that it is 4th floor without elevator so for some people it may be an issue. Also hot water system in a shower was tricky, it was difficult to get optimal water temperature but maybe it is due to the older plumbing system. Overall though it was a great experience and I would definitely stay in Singular hotel again if I return to Mexico City. Good location, friendly host, good price.

It was okay for the price. The staff took a while to reply and let us into the building, but the room was just as expected. It may be better to put a more accurate photo of the outside, as there are tents directly outside of the building. Also, the boiler kept turning off, and I had to bathe in freezing cold water. We had the staff turn it on previously but it took him an hour to get to the room. There was also no soap, and the wifi wasn’t working well in the rooms. Overall though, it suited our needs and it wasn’t expensive. So, I can’t complain much.

Staff was amazing, always willing to help and very friendly.

There bunch of noise, within the the property preventing me to get a good rest and sleep.

I know this is not easily changed, but the building had no elevator and the stairs were too narrow. It was painful and dangerous to have to go up and down with our luggage, fearing we would take a fall. The shared bathroom was reasonably clean, but a hand towel would have improved it.

Super basic, but good as far as location

El área muy desagradable

Would not recommend staying here. Does not look like the pictures, property super run down and the neighborhood is super sketchy, run down and felt unsafe. It was hard to find and not well marked. We left without even staying.