Very small room. No mini fridge. Only two clothes hangers. To much loud talking in the hallways by other guests. Rooms need to be soundproof. Breakfast was great okay.

Very clean room. Excellent service.

If you go th Machu Pichu. You are at 4 minutes walking to buses to Machu Pichu and 2 minutes from train station.

Stay was ok. Room was small with no ventilation. Aircon so noisy it could not be left on so room became stuffy. Safe not working, dispensers in shower empty & not working. Breakfast average 2nd day we were later & most items gone. It would take just a small effort from the staff to improve. Convenient to rail etc but I don’t think we would recommend.

If I ever went to Aguas Calientes again I would not stay at this hotel for several reasons. There were two windows in the room. One looked directly into the elevator shaft and the other looked into the hall. They advertised an a/c, but it went more like a softly blowing fan. Shower was hot but there was almost no water pressure from the hot faucet. Beds were hard, but more comfortable than other Peruvian beds we've stayed in.

Nice room! Shower had super hot water and was near restaurants and markets!

We had a room for 5 people with 4 beds. The beds were fine and the room appeared clean. The room served it purpose for sleeping before and after Machupicchu. We had no hot water. Not even luke warm could pass as warm water. We asked about jt and they said give it 10 minutes. We waited ans nothing. All 5 of us showered in freezing water. We also did not have a working toilet. We talked to front desk and they sent someone up to unclog it. That wasnt the issue. The toilet did not fill with water and seemed like it was not hooked up. We tried to flush it multiple times and it did nothing. We had to go to the lobby to go to the washroom The breakfast was a good hot buffet and started super early which was great for our 6am Machupicchu entrance time. It was made fresh and on time for 5am. The room and breakfast were good enough for what we needed. However have any warm water and a working toilet would have been nice.

Walking distance from train station. Front staff was able to accommodate a different room as there was construction. Breakfast was excellent with lots of options. Only stayed the one night but would recommend.

Did not have oxygen for tourists or free filtered water to refill bottles

受付の方がとても親切で好感がもてました。 非常に清潔でお湯も問題なくでてストレスなくすごせました。

I was a great experience! Is a little loud and no blackout curtains but clean and big rooms.

Perfect location, good breakfast

Not quiet and curtains allow too much light from stairs (travelers turn them on when using them) to come through the window. Overall a great value for our needs. The beds are clean.

Great little hotel close to the train station Machu Picchu bus and markets. A staff member met us from the train to take us to the hotel which was great.

Small rooms.

We had a terrible stay at the Andino hotel. It came with a 9.4 rating…that can’t be accurate. The A/C unit didn’t work and neither did the other couples room that was traveling with us. No hot water for showers either. My room safe was locked shut and not opened after I reported it. This is the worst hotel I’ve stayed at through Hotels.com. Extremely disappointed!

Staff was amazing. They met us at bus station and walked us to property so we wouldn’t get lost. They made sure we knew what all we needed to visit Machu Picchu so we wouldn’t have any last minute surprises. Workers spoke good English. Hotel was clean and breakfast started at 5 am so we could still grab a bite before our 6 am entry time. Would definitely recommend to others

It’s a nice place. We were a group of 13 people. We stayed only for one night. Check in was easy and fast. Staff are pleasant and nice.

The staff was very friendly, the rooms very clean. Very close to train station. Our room was at the 5th floor, there is an elevator, so no problem there. We were a group of 11 people in 3 different rooms.

In the context of the town, this hotel worked well for our visit to Machu Picchu. The staff was very nice and helpful, especially Franky. My understanding is that all the hotels are noisy and the town is in a constant state of construction. It worked out fine for us.