Havenwood Residence TB Simatupang

Explore Havenwood Residence TB Simatupang
9.0
Exceptional
From 28 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.0

Service and Facilites

8.9

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Havenwood Residence TB Simatupang

Number of reviews per page
20
40
Customer reviews
kallista v.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good, comfortable, cheap, cool in short.
Translated by Google Icon
See original
1 people find it helpful
Marlia A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
First time staying here for 3 days 2 nights, I like the room design, the kitchen utensils are also complete. Suggestions for those who want to stay longer can bring dish soap and air freshener. Input for management, if possible provide a hair dryer and paid snacks can be added instant noodles. For those who like to exercise, there is a mini gym space. The corridor smells really nice. Very homey, I like it 🥰🙌🏼
Read More
Translated by Google Icon
See original
Find this review helpful?
L***a
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 week(s) ago
-The inner duvet doesn't smell fresh enough, we've asked for an exchange, but it's still not enough. -The toilet's jet spray is too strong, it hurts. -The mattress is too soft, and the pillows aren't comfortable (we didn't ask for an exchange, though).
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Daisy N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The hallway is very fragrant, the rooms are spacious so the children feel at home.. recommended for those who want a staycation
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The room is very comfortable, the staff is also friendly.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
We recently returned to Havenwood Residence for our second stay, and overall, it was another positive experience. The room itself was very comfortable, clean, and well-appointed upon arrival, just as we remembered. We had excellent nights’ sleep throughout our 3-night stay. However, we did encounter a slight issue regarding housekeeping. Over the entire three days of our stay, our room was never cleaned or serviced. Towels were not replaced, and the trash bins were not emptied. To be fair, we are unsure if this was due to a policy change (like opting-in for service) or perhaps a misunderstanding on our part regarding the "Do Not Disturb" sign, though we didn't believe we had it on. While it was a bit inconvenient, it didn't ruin our trip because everything else was so good. Despite this confusion, the stay was "so far, so good," and we would still consider staying here again due to the superb comfort and location. Next time, we will just be sure to clarify housekeeping expectations at check-in!
Read More
2 people find it helpful
u***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
Overall, this hotel is comfortable, nice, and peaceful. When I first checked in, the lobby was very fragrant and cool. The receptionist was also kind and friendly. When I received my room card, it said our room was on the second floor, but when I got on the elevator, it turned out that room 12xx was on the first floor. The elevator buttons didn't match the card number, so I was a bit confused. The room was quite spacious, fairly clean, but not terribly clean. 1. The pillowcase was dirty, with stains that couldn't be removed, and the sheets, in my opinion, weren't clean enough, a bit shabby. 2. In the closet, I found used towels that housekeeping probably hadn't picked up yet. 3. The bathroom mirror, especially next to the bathtub, was covered in white crust, not clean but clear. If I cleaned it with a special solution, it would be clear again and pleasant to look at. 4. The bathtub wasn't cleaned thoroughly enough...it was still dirty from dried soapy water. It should have been scrubbed or used a slightly rough sponge to remove the soap grease. So I cleaned it myself so the surface of the bathtub wouldn't get dirty when I bathed. 5. The bathroom was clean overall, except for the glass and bathtub. There's a drinking water dispenser in the hallway. But it's quite a walk from our room to the corridor where the dispenser is. They provide a pitcher or glass jug so we can get more water. Unfortunately, the lid of the pitcher I got in the room was broken and no longer usable. So I bought mineral water from outside. They provide mineral water in the room for 15,000 Rupiah. Overall, the room was nice and spacious, and there was a kitchen we could use to cook instant noodles 😁
Read More
Translated by Google Icon
See original
+5
Find this review helpful?
Amin J.
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 33 week(s) ago
The room is neat and clean, comfortable
Translated by Google Icon
See original
4 people find it helpful
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
Deposit 100,000 but only cash
Translated by Google Icon
See original
1 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40