Tout est propre . Malheureusement il y avait de la construction bruta te durant mon sejour

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Perfect for an early next day departure to Machu Picchu. Staff was amazing and so accommodating! Complimentary early morning bagged breakfast was perfect for a long day at Machu Picchu!

El lugar es tranquilo, muy bien ubicado. Cerca a trenes y buses a Machu Picchu. Las habitaciones son excelentes, súper cómodas, impecables, bonitas, muy agradables y cuentan con todo lo necesario. Incluye desayuno, y preparan box breakfast si se sale muy temprano. Muy gentiles y dispuestos a ayudar. Ruth de recepción fue muy amable. Nos gustó mucho.

Cheap Hotel so can’t complain for the price. Bed was solid and clean. But the room clearly had not been cleaned. Still spills left on the wood tables from other guests and in the closet etc. Bathroom was solid but the water didn’t get very warm for me. Decent for 1 night if ur going to MachuPicchu. Staff was very nice and left snacks in the morning for me before MachuPicchu. Also offered to hold luggage for me.

Mostly good except the heater didn’t work overnight. Close to everything, we even hiked up and down to the Machu Picchu from the hotel!

The hotel was the worst of our stays in Peru. The rooms smelled of mildew, the staff advised we would have house keeping, and housekeeping never showed up. Do not recommend.

Great location,quiet room and excellent staff

Staff was very friendly and accommodating! You can hear nose fairly easily if people staying are not quiet but not much you can do to control that. There are signs to be quiet during late or early hours but some people don’t care lol.

We stayed at this hotel while visiting Machu Picchu, and unfortunately the experience was disappointing overall. The hotel is located at a higher elevation in Aguas Calientes, which makes carrying luggage there quite difficult. I asked the reception if they could assist with luggage transportation, especially since several other hotels in the area offer complimentary luggage transfers, but they were unwilling to help. Another issue was the lack of hot water in the bathroom sinks. The only way to get hot water was through the shower. The rooms also felt extremely humid, and since the washrooms do not have exhaust fans, the humidity would stay trapped in the room and make it uncomfortable. There was also no room service available during our stay, and the hotel only provided very limited amounts of soap and shampoo, which was inconvenient for guests staying more than one night. Breakfast was also inconvenient. Instead of having food prepared or available buffet-style, they make each breakfast individually only after guests come down to the lobby. This caused long waits, especially in the mornings when many guests were heading out at the same time. If you have an early train to catch, be prepared to wait for everyone ahead of you before your breakfast is even started. The only positive aspect was the overall vibe around the area. There are plenty of restaurants and souvenir shops nearby, and the hotel is conveniently located close to the train station and the Ministry of Cult

Honestly not sure how to write this review. Lots of issues with check in- they didn’t have 3 of our reservations. So we all had to double up- disappointing

Simple but Nice, quiet and well located. They kept our luggage until later on the day

Amazing place, I recommended to everybody. It was really clean!

We were so pleased that we chose this hotel, which is a mere 30 seconds from a mass of restaurants. Also five minutes from the rail and bus stations.

The staff was so friendly the girl at the counter was so nice breakfast was at 6am but we had to leave before that and they made us a breakfast bag and a bottle of water to go and they stored are bags for the day for free so when we got back from or day a machu picchu picked up are luggage they girl at the counter was there still so helpful 💯 recommend and close the the bus station and train station

Good location for tours. Quiet in evening. Breakfast made to order and generous portions.

Google Maps isn’t perfectly accurate, but it’s useful for getting to the street address. The door number on Google Maps can lead you to the wrong street, about one or two blocks away. Just walk to the end of the street and look for the hotel sign.

Hotel location is ideal. Restaurants all around and the bus ticket office for MP is down the street. No AC, the room was stuffy and warm opening the windows helping but then you have mosquitoes to worry about. We stayed 2 nights. First night I woke up with bites on my thigh. No hot water in the sink but the shower did have hot water. First day breakfast was buffet style and they cook your eggs to order. Second day, no buffet but still served everything they had the day before - personalized portions at your table. The food was not that good. They served juice warm. The coffee was very strong both days. No ice available. We considered staying an extra night for convenience but they wanted to charge 3x what we paid for 2 nights. The hotel was clean. No elevator and it's a big deal when they give you a room on the 3rd or 4th floor. The outside festivities of the season went on until 1:30am, so outside noise is a problem. I would not stay here again.

Staff was helpful and breakfast was fantastic!! Clean rooms! Location close to everything - train, restaurants and springs.

Stayed as a base for visiting Machu Picchu. The hotel was well located, clean and comfortable. The shower had hot water and was powerful. The room was large and quiet. Breakfast basic but fine.