9.3
Exceptional
From 25 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.5

Meal

8.6

Location

9.6

Service and Facilites

9.3

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Traveler Reviews HOM Stay

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40
Customer reviews
P***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
This home is absolutely gorgeous, conveniently located, with good facilities, clean, beautiful, and worth the money.
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Nguyen T. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff were lovely. The hotel's location was fantastic. The room was beautiful, and all the furnishings and amenities were ready.
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Nguyen D. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Good quality service. Clean rooms. Friendly staff.
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2 people find it helpful
Nhi V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The homestay is super clean, the rooms are beautiful, the location is central, and the staff are incredibly lovely and enthusiastic. Next time I'm in Hue, I'll definitely stay here!
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1 people find it helpful
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Nguyen T. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The hotel is beautiful, and the staff are friendly.
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1 people find it helpful
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Nguyen T. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Absolutely fantastic, the host was beautiful and friendly.
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NGUYEN H. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The home is centrally located, the rooms are not only clean but also beautiful with lovely pastel tones. The staff are enthusiastic.
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E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Reception staff were very friendly and helpful. They recommended delicious local food places to us. Highly recommend!!
3 people find it helpful
M***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
The standard single room with a lovely balcony was fully equipped, but there were a few ants in the refrigerator during my stay. I hope the housekeeping staff will pay attention to this. The staff at Hom were very kind, enthusiastic, and attentive. The location is very convenient. I will return to Hom if I have the chance to visit Hue again.
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3 people find it helpful
P***n
icon-origin-TRAVELOKA
7.0
/10
Reviewed 26 week(s) ago
The hotel lacked proper entrance and exit. Guests arrived but the reception staff didn't assist with their luggage; they had to drag it in themselves. However, motorbikes were parked haphazardly in front of the hotel, blocking the entrance. We had great difficulty moving our luggage inside and the same was true when we left. The staff didn't help clear the motorbikes or assist guests in getting their luggage into a taxi. This caused my mother to struggle to pull her suitcase, and she even lost her gold ring when it hit the rearview mirror of a motorbike. The hotel should pay attention to the entrance and exit at the lobby instead of leaving guests to walk all the way to the counter to be served. At check-out, they simply replied, "Your order is ready," leaving guests struggling to figure out how to get their luggage to the taxi. If they offer motorbike rental services, they should also value their guests. Overall, I will not return. The hotel is located in a small alley, making vehicle access difficult, but it's within walking distance of the tourist area. The rooms and toilets were clean.
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4 people find it helpful
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 35 week(s) ago
The staff were lovely and enthusiastic. The room looked exactly like the pictures. The only downside was that there was construction going on next door when I stayed, so it was noisy, and the soundproofing wasn't very good. You could hear the noise even with the doors closed in the next rooms. The bathroom also had a strong sewage smell.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
The staff are friendly and enthusiastic.
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1 people find it helpful
Nguyen H. d.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
The location is excellent, conveniently situated for walking to entertainment and dining areas. Especially noteworthy are the delicious eateries at both ends of the alley.
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Mỹ Trinh
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
The staff were friendly and helpful. The rooms were clean and quite comfortable.
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1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
The rooms were nice and the staff were very friendly and clean. The room with two beds was a bit cramped for three people.
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1 people find it helpful
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Nguyen H. K. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
I can feel how much love you guys here put into Hom, I'm the type to pay attention to details so my experience at Hom was quite complete. When I first entered the room, the first impression was that it smelled great, was clean, tidy, had new furniture, and felt like it was being taken care of carefully after each guest. A big plus for the lovely, enthusiastic staff who supported me very well. Another plus is that for the first time there was a place where I used shampoo without drying my hair :)))) I only have one small suggestion: Hom should have 1-2 foot mats in the room, after taking a shower, my feet would be wet and there would be no place to wipe them, which is quite inconvenient. In short, it's a must-have at this price. I will definitely come back many times when I come to Hue. I hope this quality will last a long time. *No seeding, rest assured
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3 people find it helpful
Nguyen K. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
The room is nice and clean. I will come back and recommend to my friends. 😍
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1 people find it helpful
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