The staff were friendly and professional. Brendan (night manager?), found us in the garage, stopped what he was doing and helped us up with our baggage. After a five hours drive it was very much appreciated. The room was bigger than I thought it would be. It was clean and well laid out. The kitchen was well approximated, and had more than we needed in supplies. I loved the kettle! So much so I’ll probably buy the same one. Our room on the ground floor was a bit noisy, so bring earplugs but don’t let it put you off staying. Pillows are firm but great, the bed was super comfy. Parking was tight! Really tight! Do pre-book parking and remember it’s city parking spots, so they’re little. We shall definitely return.

Lovely manager and front desk employees! They bend over backwards to take care of guests.

Fantastic room. Kitchen equipped for cooking though we didn't really use it. Super cozy space, with helpful staff, and amazing location. Free ebike rentals were a great perk. Great price. Would absolutely stay again if we come back to Vancouver.

The location was great—set in one of the most beautiful areas of Vancouver, close to English Bay Beach and Stanley Park. The reception staff were very friendly, especially Kalen and Arabella (the sweetest lady with such a cute style). Since the hotel recently opened, it’s understandable that there are still a few details to work out. My check-in was about 30 minutes later than expected, and I experienced a small cleaning issue. However, the team did their best to fix everything and make sure I was satisfied. The room was on the smaller side, but very nicely decorated and equipped with the essentials, including a coffee maker and bottled water. Overall, I had a pleasant stay and would definitely visit again.

Very nice, great location, friendly staff

Newly renovated room and very attentive staff. Hotel is located in a convenient location and offers good value.

We didnt have a kitchen. The room was clean and the staff very friendly

Lovely experience with friendly staff. Everything was wonderful and I'd recommend and go back. Only rated 4 stars because the units carry some sound between each other, so earplugs or more sound blocking would be helpful.

Excellent stay. Welcoming and friendly staff.

The room was beautifully designed and spacious. Everything looked brand new. The kitchen was spacious and beyond fully equipped. The manager was superb and the staff excellent and friendly. Whenever in Vancouver, I will ONLY stay here. Great location too.

Excellent location

Nice hotel. A bit loud with the room facing the back alley of a restaurant

Brand new hotel . Staff were terrific and fantastic location but no on site amenities which was fine with us because we spent our holiday enjoying local restaurants and the fabulous Stanley Park

The staff is extremely friendly & helpful. Be sure to ask for food recommendations & try out the electric bikes to travel the city.

Room is spacious with a full kitchen setup

Staff excellent Great complimentary e-bikes Walls a bit thin if a neighbour is a bit noisy

The room was spotless, and the hotel always smelled amazing! A great location and a short walk to the beach! The staff is truly the best part, always smiling and super helpful.

If I could rate this stay 100/10 I would. Every single staff person we encountered was delightful. The room was clean, so comfortable and well appointed. Great location. Can’t say enough good things about it! We’ll definitely be back.

Clean room | Staff

Clean room, good location