Hotel Eterna Primavera Cuernavaca

Explore Hotel Eterna Primavera Cuernavaca
8.6
Very Good
From 62 reviews
Cleanliness

9.0

Room Comfort

8.0

Service and Facilites

9.2

Traveler Reviews Hotel Eterna Primavera Cuernavaca

Number of reviews per page
20
40
Top reviews
Michael E
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Long walk to zocalo, but quiet because. Room was really nice. Slept well. Great shower.
edward
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location was great, staff was nice.
Leslie
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We were not aware that our room faced the parking lot. Some guests were not quiet when they arrived late at night. Please mention this for this room. Most staff didn’t speak English, one staff spoke great English, but not always around. They asked me to sign a contract of rules, but not in English. Very confusing if we could eat or drink in our room or not. Breakfast cafe ran out of black tea, and didn’t notice that we drank only tea the first day, and didn’t restock. Enjoyed the fresh juices. Loved the garden/flowers. Room not cleaned for a multiple night stay. Hotel advertised as having WiFi which we depended on to plan our time in Cuernavaca. However WiFi and streaming TV stations did not work. False Advertising. Complained to front desk, and tech issue not resolved.
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Joana
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was friendly
Brett Douglas
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Geeat place
Memphis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hidden gem
Brett
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great place! We were pleasantly surprised, I don't have a single complaint, all was outstanding. And the chef made a delicious breakfast! I highly recommend this quaint hotel!
Guillermo
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Habitación limpia y comoda, cerca del centro
Eloy
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

muy recomendable, todo excelente
Café Proteín
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Es seguro y tiene donde estacionar el auto, un lugar muy tranquilo, ideal para descansar. Personal Muy amable
Pedro
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Limpieza excelente, alberca limpia pero le faltaba quitar la suciedad del fondo, instalación bien, solo la llave del agua de la regadera no cerraba bien pero bien, almohada colchón y ropa de cama excelente, en amenidades solo hizo falta la crema en general muy bien lo recomiendo al 100%
Andrea
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

La habitación estaba muy linda y limpia
Martha Cecilia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Si me gusto mucho el lugar, muy lindo y tranquilo, asi como se ven las fotos esta lindo, la alberca muy bien, aunque no tuve tiempo de ocuparla espero regresar pronto… la habitación grande, espaciosa y limpia, el muchacho que nos atendió excelente, muy amable 🤗 el lugar es excelente lo recomiendo ampliamente para los que les gusta estar en un lugar agradable y con jardin, el estacionamiento no es muy grande pero caben perfectamente los autos para las habitaciones que son 👌
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Luis Enrique
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amables y habitacion impecable
Lorena
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Sin papel higiénico. Miscos en la habitación. Un piquete de algún bicho en la cama. Otros más en paredes.
Maria Aida
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

El personal muy amable, la habitación muy confortable y limpia, en general un hotel muy agradable
Marcela
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

el menu era fresco, aceptaban mascotas, el personal muy ausente. No nos dieron la clave de internet, no te preguntan si necesitas algo y el estacionamiento muy complicado
JOSE GUILLERMO RICARDO
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

No pude usar la alberca, no está climatizada, de hecho muy fría, la habitación muy cómoda y confortable, pero después de haberme entregado la llave, no hicieron limpieza, ni sacaron la basura, el personal amable, pero solo hay una persona para todo el hotel. Alquile 16 días, al sexto día dejé la instalación, se arruinó mis vacaciones.
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Arturo L.
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Todo bien
Guille
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

personal amable
Number of reviews per page
20
40