9.2
Exceptional
From 74 reviews
Cleanliness

9.6

Room Comfort

10.0

Service and Facilites

9.2

Traveler Reviews Coco Rio Hotel

Number of reviews per page
20
40
Top reviews
Nellie
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

very sweet hotel stay, all the essentials you need for a stay in playa del carmen
Rosa Held
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Coco Rio is a small, simple hotel that feels more like staying at someone’s home than a traditional hotel. The location is excellent and very convenient, and the staff was friendly, especially the front desk girls. I really loved the decoration. The hotel has character, and I especially liked the furniture. There are not many amenities, other than a small terrace/patio area where you can sit and relax. However, I appreciated that the room had a refrigerator and a kettle to heat water for tea. They also provided organic shampoo and body wash, which I appreciated because I prefer natural and organic products. The breakfast was the only disappointing part for me. It was inexpensive, but as a picky eater, I did not find it worth the extra cost. Don’t expect anything fancy. Overall, if you want a simple, quiet, well-located place and do not need many amenities, Coco Rio is a good option.
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Cristina
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean friendly staff and great location.
Gabriela
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Me encantó el hotel! Muy bonito, con tema romántico como de Paris typo Boho , muy limpio, y los empleados muy amables
Charles
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room clean and quiet. Hotel in an excellent location a very short distance from long pedestrian walkway with great restaurants and stores. Also not that far from beaches.
Indrani
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I had a wonderful stay at Coco Rio Hotel! The concierge staff, especially the two ladies at the front desk, were incredibly helpful, accommodating, and genuinely sweet. We checked in on the 21st, and although we weren’t happy with our initial room, they promptly offered us two other options-truly receptive to guests’ needs. Room cleaning services are available on request, so if you hang up the “Do Not Disturb” card, the staff will happily attend to your room. I really appreciated the secure, safe, and cozy atmosphere of this boutique hotel. The room amenities are very good and reflect the price charged. Overall, my experience was excellent. My only suggestion would be to upgrade the pillows. Not everyone is comfortable with flat pillows, and the current ones feel like simple cotton padding covered with a pillowcase. Fluffier pillows would make an already great stay even better. Highly recommend for a safe, friendly, and quality stay!
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anahi
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Todo excelente me encantó y la ubicación genial
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Coco Rio Hotel is very charming and is in a great location. The rooms are nice and clean. The outdoor atrium area in the middle is very calming and pleasant. The staff members were excellent as well. I will definitely stay again!
Diego
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Awesome I recommend this place and will be going back soon and will bring friends and family
Stéphane
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10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Petit hôtel près de tout, personnel impeccable, propreté irréprochable j'y retournerai certainement!
Karen
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Rooms were spacious and clean. The courtyard style was interestingly laid out. We arrived at 2:45 pm and were made to wait until ‘official’ check in time at 3pm which I thought was a bit petty. For the price we paid I would stay again.
Magnus
icon-Leisure
Leisure
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The property is nice, but has no elevator.. I had a nice room but on the 3rd floor.. that meant 40 ( fourth) steps up and down each time I went to my room Also the hotel is quite far from the main beach ..
Samoa
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Reserve directo de Expedia y encontré buen precio a escasos metros de l quinta avenida, desde el momento llegar al hotel muy buena atención de recepción, el cuarto muy limpio en óptimas condiciones, sin duda me volvería a hospedar. Pd. Me quedé con ganas de probar la comida
Jorge
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

El hotel se encuentra en una excelente ubicación (a media cuadra de la 5ta avenida) por lo que tiene todo tipo de comercios y restaurantes muy cerca, inclusive a la playa se llega caminando en 5 a 10 mins. Tiene lo necesario para descansar cómodamente por un costo accesible.
Larissa
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Habitación limpia está cerca una tienda el personal muy amable
CESAR
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Todo my bien
Alberto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

La stanza era impeccabile ed il personale cordialissimo e pronto ad aiutarci in tutto
Karen
icon-Business Family
Business Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

El personal es muy amable y ubicación está muy bien
Andrea
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Ottimo
Reyna
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Bien
Number of reviews per page
20
40