The staff is very helpful, friendly, the rooms are clean, and the facilities are complete.

Receptionist Adi, good service 👍

Cool. I'll try it, I already feel the comfort.

Recommended. Strategic location. Clean rooms.

The hotel is very nice, clean, complete.

Awesome. I hope we can stay here again.

The reception service was very helpful.

Overall is okay.. It's just that at check-in time there was only 1 staff member while the queue was already long.. There were no doormats provided.. The breakfast menu lacked variety..

This is one of the best hotels I have ever stayed in Medan. I was so happy that they accommodated us with very good movies on the TV. Clap clap. The room was very clean and comfortable. I really enjoyed my stay.

Comfortable rooms and swimming pool for children. The rooms are spacious.

Nice and clean, the room is quite spacious for a suite.

The room was okay, the breakfast was okay, the cleanliness and comfort were okay. One thing that disappointed me was the poor front office service. We arrived at the hotel at 2:00 PM and it turned out the room wasn't ready. Okay, that's fine, so we just left our suitcases while we went out. At 4:30 PM, we were told the room was ready. At 5:30 PM, we arrived at the hotel, went straight to the front office, and were given the key. We said we were leaving our suitcases, and the female FO said they were already in the room. We were confused as to how she knew which suitcases were ours, even though we had 5 suitcases. When we entered the room, the suitcases weren't there. We called the FO and they said they were in the room. But in fact, the suitcases weren't there. Finally, we checked with them and found they were still in the lobby, in the concierge room behind the FO. We went back downstairs. When we asked about it, the FO's response was a disgusted and curt look. We were the ones who should be angry, but why was it her? We didn't want to continue arguing, so we just ignored her. Low education, low FO service.

The bed sheets still look faded and dirty.

It's really fun for a staycation

Overall good, but please increase the variety of food... because in my opinion the extra breakfast is too expensive.

In general, the hotel is quite good, the downside in my opinion is that there is an unpleasant smell in the lobby area and breakfast area.

The staff are friendly and helpful. However, the room is not comfortable because we can hear the traffic sound from outside the hotel.

The place is okay, clean, comfortable 👍

Overall okay. But the bed sheets really need to be changed to new ones.

I was very satisfied with my stay here. It's easy to get everywhere, and the service is excellent. The staff is friendly, the food is delicious, and the rooms are clean. It's top notch. I'll be back again.