We really enjoyed our stay here in early December. The room decor was lovely and the beds were on opposite end of an L shape so it was great for sharing with a friend. The pool was lovely, location excellent, staff very friendly, and just a really nice ambiance and view of the trees and flowers. The only things that could have been improved were the staff playing music all day from 8 AM which may very well be hotel policy I didn’t ask, but it’s not something I enjoy personally, although their taste was quite good. Also, the hotel was quite empty when we were there and they were using that time to fix up several things around the pool, which was a bit inconvenient the first couple of days as we had specifically booked for the pool. That said, the staff went out of our way to make sure it was accessible to us. The shared kitchen closes at 8 PM which was a bit inconvenient but understandable as they don’t have overnight staff. It’s also not really useable for cooking all of your meals but great to be able to keep some cold bevvies and snacks in the fridge. Overall, we thought it was good value for money and I would absolutely return! * Note for the owners if you happen to see this – all of the pillows provided or much too overstuffed for either myself or my friend to use. They’d be fine for a larger person, but we had to use folded up towels. It is possible they would’ve provided something else, we just kept forgetting to ask during the day.

Excellent!!

Like: Comfortable bedding. Location was great. Checking staff was awesome. Bathroom was very spacious. Staff was amazing. Didn't like: Water pressure system very low.

This is a beautiful property, very well taken care of, friendly staff, extremely clean. Can’t say enough about how awesome this place is.

La ampliación de sus habitaciones, la limpieza, y la amabilidad de su personal.

Estancia muy tranquila , el personal es muy amable, diario realizan el aseo, si se te olvida alguna pertenencia al momento de dejar el hotel se comunican contigo para que puedas recogerlo , además tuvieron un detalle por festejo de cumpleaños.

En general el hotel se parece a las fotos, aunque la alberca está bastante descuidada tiene desprendido el mosaico y los niños se cortaron los pies con el mismo. El personal de recepción no es nada amable, tienen gatos que entran a la habitación y aunque se enciende el tema de PET friendly, también deben tener claro que existimos huéspedes que preferimos no mascotas. El check out es un dolor de cabeza, ni en un hotel 5 estrellas te hacen tanto show para salir, te revisan hasta las toallas que por cierto no estaban en tan buen estado (rota de los bordes) No tienen sentido de hospitalidad, pedimos la plancha y resulta que solo tienen una para todo el hotel por lo cual la pudieron prestar hasta el siguiente día. Adicional a eso tienes que ir tú por la plancha y la tabla de planchar y llevarla a tu habitación. En ningún hotel se ha visto eso. De verdad les falta mucho servicio al cliente. Salvo por un empleado que nos hizo recomendaciones para donde comer y lugares que visitar, la chica de recepción pésimo.

Muy bonitos

Tanto servicio como instalaciones excelente. A pocos minutos caminando de diferentes playas y el servicio de recepción muy atentos y amables.

Lindas las instalaciones y muy buena atención

Faltó estacionamiento, las habitaciones muy cómodas y bonitas aunque la vista de la ventana es hacia el vecino de enfrente. Muy cómoda para la noche que pasamos