8.2
Very Good
From 33 reviews
Cleanliness

8.2

Room Comfort

10.0

Service and Facilites

8.4

Traveler Reviews GARDEN HOTEL

Number of reviews per page
20
40
Top reviews
jennifer
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The lock on the door was a simple push button which left us feeling the room was not secure. The towels had dirt stains and damp before use. Sheets were thin so one could see the mattress through them. There was no laundry service as was advertised. The front desk staff were there when we checked in and then gone, so we were unable to talk about issues.
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Elvia
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Muy buen lugar, ubicación céntrica, seria ideal un poco más de mantenimiento a las platas y al área verde.
Edwin
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Muy bonito para pasar la noche, muy bonito la vibra del lugar bien rústico
Sara
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is wonderful, this is a beautiful location you overlook the river and have tons of greenery around. The staff was kind and helpful, very sweet. The rooms that we stayed in were very run down, the water came out of the faucet totally cloudy and yellow. Our sheets were thin and very poor quality, the towels were torn, in general old and run down. With a little TLC and an update in mattresses, bedding and towels, this would be the perfect stay.
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Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very cozy spot, at a very good price.
Evin
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Desayuno deja mucho que desear
Jose
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Es un buen hotel para descansar, pero le hace falta mantenimiento en cierto aspectos, como por ejemplo los aires acondicionado.
Elba
icon-Family
Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Second time I stay there and always have issues with the showers
Eva
icon-Family
Family
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Bathroom drains smell bad, mosquito inside the rooms
Steven
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very helpful and pleasant staff! Very quaint and peaceful setting!
Trisha
icon-
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Very peaceful and beautiful location next to the river. Only a couple minutes walk to the town square and many restaurants, about 5 mins walk to the bus terminal, and 15 mins easy walk to the ruins entrance. Bed was comfortable, shower was hot (just double check with the front desk to make sure the water heater is on if you're showering outside typical morning/evening times), small coffee maker in the room. WiFi worked well. Nice seating areas and hammocks outside the rooms. Staff were really nice and let me check in early when I got off the bus from Guatemala.
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Jorge L
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Hotel sits beside small stream. Beautiful, quiet spot. Close to good restaurants.
Marlene
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The hotel itself is beautiful and well located. The room was large, spaceous and clean. There was no toilet paper and the bathroom sink water was turned off. I’ve noticed that it’s hard to get hot water going in hotels so don’t expect that here.
Michael
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Charming hotel next to the river with comfortable lodging. Right in town with easy access to shops and food. Be careful. While the listing says the breakfast was included, they insisted it wasn’t.
Verónica
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

El Hotel es encantador
René
icon-with Partner
with Partner
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Ja
Sarah
icon-with Partner
with Partner
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Habitaciones humedas. Sabanas manchadas. No es el lugar mas nuevo. Hace su función sino sos exigente.
nilsa
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Cerca del parque, muy conveniente la ubicación, habitacion amplia te levantas con el sonido del ruido y aves.
Göran Lennart
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

OK
Ingrid sthefany
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Estuvo bien.
Number of reviews per page
20
40