We request airport transfer more than 3 times with different staff. During check out, we request for the 4th times and unfortunately there are no drivers available to send us to airport. They should take note and responsible of guess request and mention earlier so we could have backup plan. We have to bare the cost that should be included in the hotel service. However, breakfast variety of food, nice ambiance, lots of nice spot for photo. 7 mins walk to Paris Van Java mall.