Lovely reception named Roi. She was so welcoming and looked after us when arrived at the resort.

Staff were lovely and it was relaxing for most of our stay. No food places nearby to bring food in which is a shame because our villa was so relaxing. Food at resort is 1/10.

The customer service was very good especially the receptionist she was very kind and lovely even the other employees

The room needed to be cleaned daily and sheets and towels changed frequently. Staff was not really visiable or on hand to help. Breakfast was good and fresh. It would be nice to have soap and shapoo available. The air con in the room was good.

The staff were friendly,the room was okay, breakfast was good,

This place is like dating someone gorgeous who hasn’t quite got their life together. The scenery is breathtaking, the gardens are lush and the staff are wonderfully friendly. But the bathroom and pool tiles are falling out like teeth in a bar fight, the walls rock a “post-party chic” look the pool could do with some maintenance. Food takes its sweet time to arrive and the buffet breakfast is more school camp than holiday indulgence. Still, the views and staff make it easy to forgive the quirks. It is budget friendly and a reasonable stay if you are not a travel princess expecting five star accommodation.

Quiet location. Beautiful setting, great access to water for swimming and kayaking and other activities. Accomodation and food well priced. Rooms and bed comfy. Some of the paint work could do with a freshen up. Would recommend as a good place to stay

Looks lovely when you arrive, the pool and gardens are well presented. However the dining area is overrun by cats, you cannot leave food on the table or they are all over it, they are like seagulls! Food options are limited and uninspiring and there is nowhere else close by to go to. Staff were very friendly and helpful.

Run-down facilities. Limited dining choices with slow service. Friendly staff.

Great stay at the resort the staff couldn’t do enough to help, food was fab in the restaurant, we had a lunch and a dinner, the oka and tuna sashimi were amazing and also the seafood salad. The hotel is walking distance to the cave pools which is a bonus. They even somehow picked up that it was my birthday and gave me a special shout out at the Fia Fia night!!

We enjoyed our stay, the sea and the fale were great, the staff were lovely. Food was ok, wifi sometimes ok, cocktails were good. Worth the price.

It was in a lovely position near the beach. Food was lovely. Dogs were a bit noisy at night time.

We stayed ocean villa view room it was nice and simple …. Staff was very friendly and helpful We had breakfast included but it was the same thing everyday and not much options

Staff helpful and friendly. Food good. The units are looking a bit neglected maintenance wise. Needs a good spruce up.

We absolutely adored it. It's a beautiful resort with great facilities. The breakfast was tasty and with options. The staff was definitely the highlight; all of them were kind and friendly. We loved our stay at Le Uaina and definitely would repeat it.

Staff were very helpfull and friendly. Could work on daily room cleaning service as we stayed for 2 nights and room was not serviced.

This is a beautiful little hotel which is nice and close the the Piula Cave Pool - walking distance. However, their communication was not great prior to arrival. As a result, organising an airport transfer to the hotel proved stressful.

Highly recommended

Wouldn’t recommend. One security guard and one reception lady was probably the highlight of this trip. Room isn’t available daily. Every time we would ask for towels (during business hours) they wouldn’t bring it and the poor security guard on night duty brought us towels because they forgot to bring us towels.They came and offered room service ONCE during our whole 7 day stay and so we ran out of toilet paper and clean towels constantly. We ended up buying our own toilet paper and towels because we gave up on asking them for more. After all the daily power outages and daily water outage inconveniences we didn’t ask for a refund due to understanding that it was weather related, but we felt like we were in an air bnb rather than a resort where I paid a lot for. The restaurant hours aren’t what it’s stated. No one is available for emergencies after hours other than the poor security guard who was so kind in helping us. The last straw was i asked if we could have a late check out due to flight changes and was told that it would be an extra $175. I paid for four different rooms for my family & I, no room service, daily power and water outages, they have already gotten a lot of money out of me with minimum work because we tried our best to keep our spaces clean and wouldn’t budge on letting us check out an hour later. Also the tiles are coming off in the pool and my nephew ended up cutting his knee while kneeling in the water. So no, I wouldn’t recommend for people to stay here.

Do NOT stay here! Rude and unprofessional staff, very filthy room, they had absolutely no idea the meaning of the word hospitality. Food was really expensive and also terrible. Nothing good to say about this place. Don't waste your time or money. If I could score a zero I would. Too many examples to give as I stayed for 6 nights and it just progressively got worse and worse from the word go.