THE VALMONT HOTEL

Explore THE VALMONT HOTEL
9.3
Exceptional
From 24 reviews
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Cleanliness

9.0

Room Comfort

9.2

Meal

8.6

Location

9.6

Service and Facilites

9.3

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Traveler Reviews THE VALMONT HOTEL

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Customer reviews
Dewi S. F.
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10.0
/10
Reviewed 5 day(s) ago
Hotel has a good view, with a luxurious building, and has many variants for breakfast.
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DT
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9.2
/10
Reviewed 6 day(s) ago
The location is very strategic and the natural views are incredibly beautiful. The bathroom smelled bad, and the hot water didn't work. There are many hotels in Indonesia, including in Padang. This is the first time I've stayed in a hotel that provides prayer robes, prayer cloths, and prayer mats. Amazing! Thank you, and may you stay consistent.
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1 people find it helpful
N***a
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
The staff is friendly and very helpful, the hotel is clean and comfortable.
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H***f
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
I chose a superior double room. The description said it had a balcony with views of the Clock Tower and the mountains, but upon check-in, the receptionist gave me a first-floor room with no balcony and a view of my neighbor's rooftop. I feel cheated! Please improve the descriptions of each room. If there's no balcony, state there isn't one! This will prevent any customers from feeling cheated again. Overall, everything is fine and fine. 👍
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A***a
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Leisure
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6.2
/10
Reviewed 5 week(s) ago
New hotel, inexperienced and unfriendly staff, unlike hotels on Java. I'd say the quality of the staff is lacking. Stayed here for two nights.
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2 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Mr./Ms. A*a, Valmont Bukit Tinggi Hotel would like to express our sincere gratitude for your valuable feedback. We regret that you were not satisfied with the service provided by our hotel staff. Your satisfaction is always our top priority, and we are deeply sorry that we were unable to meet your expectations during your stay. We will discuss this matter with the relevant departments and conduct additional training to improve the quality of our service. We hope to welcome you back for your next stay. We will do our best to provide you with a more pleasant experience in the future. If you have any further comments or suggestions, please contact us at 08*******878. Thank you, General Manager, Doni Indra
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Nadia R.
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10.0
/10
Reviewed 5 week(s) ago
The hotel's view is really beautiful. It's a great vacation here.
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Accommodation's Reply
21 Jul 2026
Good afternoon, Mr./Ms. Nadia R. Warm greetings from The Valmont Hotel Bukittinggi. Thank you very much for the five-star review and the high praise you have shared with us. We are delighted to know that every aspect of our service and facilities met your expectations during your stay. We are committed to providing a luxurious and unforgettable experience for every guest. We look forward to the opportunity to welcome you back on a future visit. Best regards, Donni Indra General Manager
Sari Z. B.
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Leisure
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8.8
/10
Reviewed 5 week(s) ago
The staff were very friendly and accommodating. It's nice to stay here because the hotel is still new and near the center.
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Accommodation's Reply
21 Jul 2026
Good afternoon, Mr./Ms. Sari Z.B Warm greetings from The Valmont Hotel Bukit Tinggi. Thank you very much for the five-star review and the high praise you have shared with us. We are delighted to know that every aspect of our service and facilities met your expectations during your stay. We are committed to providing a luxurious and unforgettable experience for every guest. We look forward to the opportunity to welcome you back on a future visit. Best regards, Donni Indra General Manager
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Irma D. S.
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Leisure
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9.7
/10
Reviewed 5 week(s) ago
This hotel is very comfortable, clean, the facilities in the room are very luxurious 👍 The breakfast is also delicious 👍
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Accommodation's Reply
21 Jul 2026
Good afternoon, Ms./Mrs. Irma D. S. Warm greetings from Valmont Bukittingi Hotel. Thank you so much for your five-star review and high praise. We are extremely proud to know that all of our services and facilities met your expectations throughout your stay. We are committed to providing every guest with a luxurious and memorable experience. We look forward to welcoming you back on your next stay. Sincerely, Donny Indra, General Manager
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Verified Traveler
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8.5
/10
Reviewed 6 week(s) ago
The room was clean. The location was very close to the city. The service was excellent.
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Good evening, esteemed guest. Warm greetings from Valmont Bukittingi Hotel. Thank you very much for your review and compliments. We are extremely proud to know that all aspects of our services and facilities met your expectations throughout your stay. We are committed to providing every guest with a luxurious and memorable experience. We look forward to welcoming you back again in the future. Sincerely, Donny Indra, General Manager
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