Please make sure your device supports eSIM before making your purchase. Any eSIM that cannot be used due to device incompatibility will NOT be refunded.
HOW ESIM WORKS
An eSIM is an industry-standard digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM. You can install eSIM and use your physical SIM at the same time.
HOW TO ACTIVATE THE ESIM PURCHASED ON TRAVELOKA?
After purchase on Traveloka, your eSIM needs to be activated before use. To activate your eSIM, visit the redemption website by CLICKING ON THIS LINK.
On the website, input your email and the voucher ID found on your Traveloka voucher.
After you input the above information, a unique QR code will be sent to your email by Gohub. Please note that there is only 1 QR code for every eSIM you book. Each QR code is valid for 30 days from the redemption date.
Scan the unique QR code to activate your eSIM. Make sure that you are connected to WiFi before scanning the QR code.
Please note that the QR code on your Traveloka voucher cannot be used to activate the eSIM. To activate the eSIM, you have to scan the unique QR code sent to your email by Gohub.
SUPPORT
For more information regarding eSIM activation, usage info, or troubleshooting, please contact customer service at +84-866-44-00-22 (Zalo/WhatsApp/phone call) or via email at traveloka@gohub.vn (Customer Service Operational Hours: Every day, 08:30 – 24:00.)
QR CODE ACTIVATION GUIDE
FOR iOS
Step 1: Go to Settings > Cellular (or Mobile Data)
Step 2: Choose Add eSIM or Add Cellular Plan
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. You can also choose Open Photos to upload the image of the QR code
Step 5: Click Next to finish the activation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only IOS 17 and above allows users to open QR codes from “Photos”
FOR ANDROID
Step 1: Go to Settings > Connections
Step 2: Choose Add eSIM
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. Besides, you can upload the image of QR code
Step 5: Click Next to finish the installation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only Samsung Galaxy S20 (and above) and some Android Phones allow users to upload QR image to set up eSIM.
HOW TO CHECK DATA USAGE
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What Travelers Say
See All Reviews
MA
Michael A. A.
Reviewed 26 week(s) ago
10
/10
Good connection esim, easy installation, recommended 👍🏼 in both countries
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Overall Ratings & Reviews 4G eSIM for Southeast Asia (5 Countries), Hongkong & Macao by GoHub
Traveloka (188)
8.9
Very Good
From 188 reviews
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People often mention about 4G eSIM for Southeast Asia (5 Countries), Hongkong & Macao by GoHub
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⭐️ Product/service quality (50)
🎟️ Ticket redemption (33)
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Traveler Reviews 4G eSIM for Southeast Asia (5 Countries), Hongkong & Macao by GoHub
Number of reviews per page
20
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40
B***H
10.0
/10
Reviewed 2 week(s) ago
Im pleasant to use this service, it’s easy to use and also got the support from staffs fastly
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K***e
10.0
/10
Reviewed 3 week(s) ago
I had a problem with connecting with my Esim, but their customer service is fast and able to assist me. Highly recommended.
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Le Lam K. D.
10.0
/10
Reviewed 3 week(s) ago
Activate the SIM card before the flight and automatically use 3G via Singapore-Malay
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muana
10.0
/10
Reviewed 6 week(s) ago
Always using this service during our trip here. Thank u for being helpful during our redemption, for the best quality of the internet all days. Will purchase again soon
2 people find it helpful
H***s
8.0
/10
Reviewed 8 week(s) ago
Only good in Sing. Very slow and disrupted most of the time in Johor Bahru.
1 people find it helpful
Nguyen T. K. N.
10.0
/10
Reviewed 9 week(s) ago
The quality of the product is good, as soon as I arrived at the airport I was able to connect to the network immediately.
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Dasha T.
10.0
/10
Reviewed 10 week(s) ago
I bought 3 sims, used 1 esim, then asked for support from zalo so I could use all 3 esims, which is more convenient and cheaper than buying a sim at Singapore airport.
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K***a
10.0
/10
Reviewed 10 week(s) ago
very easy to use. great connections
1 people find it helpful
LJ
Lim J. L.
10.0
/10
Reviewed 10 week(s) ago
eSIM works efficiently and connection is good, no disruptions experienced during my Hong Kong trip. Simple and straightforward setup process.
1 people find it helpful
Nguyen
10.0
/10
Reviewed 11 week(s) ago
Easy to redeem and install the eSIM in mobile
1 people find it helpful
T***N
10.0
/10
Reviewed 12 week(s) ago
The process of buying and receiving a SIM card is very quick. Activating and installing the sim is also easy, with detailed instructions that are easy to understand. I bought sims to use in Singapore to find directions, surf Facebook and found the speed was fine.
1 people find it helpful
LE THI Q. A.
8.0
/10
Reviewed 13 week(s) ago
The network is okay, zalo support is timely
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J***N
10.0
/10
Reviewed 14 week(s) ago
The product is very convenient for long travel trips through designated countries. Even though I've only used it for more than a day, I found the connection to be good, loading fast and without any problems. How to install was guided enthusiastically and thoughtfully by the staff. I felt satisfied when I experienced the service-product for the first time.
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2 people find it helpful
LH
Linh H.
10.0
/10
Reviewed 15 week(s) ago
Easy to register, stable and strong network, limiting the installation of physical SIM cards that are released into the environment.
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mr
maharani r.
10.0
/10
Reviewed 17 week(s) ago
Langsung aktif tapi perhatikan jam aktivasi
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HN
Hiếu N.
8.0
/10
Reviewed 17 week(s) ago
The network speed in the early days was relatively strong, however in the last days the network speed became extremely weak for some reason.
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SN
Stephen N.
10.0
/10
Reviewed 18 week(s) ago
Next time will continue to use the service
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P***n
8.0
/10
Reviewed 19 week(s) ago
Very good, easy to travel.
2 people find it helpful
CF
Christian F.
10.0
/10
Reviewed 20 week(s) ago
very easy to set up. works fine in both singapore and indonesia
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NGUYEN M. N.
10.0
/10
Reviewed 21 week(s) ago
Convenient and easy to do. At first I struggled but I texted zalo and they got help right away