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InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel

Hotels
8.2
/10
Very Good
86 reviews

What Guests Say About Their Stay

Jon
10.0
/ 10
The staff were lovely the room was very nice and cozy made for the perfect winter getaway with our little family
katrina
10.0
/ 10
Amazing stay well worth a visit to the spa for the bathhouse experience will come again
Kylie
10.0
/ 10
Incredible! Everything was beyond my expectations and more. Absolutely loved the hotel decor and so different to other 5 star hotels that focus on a cookie cutter look. Everything was just incredible, the staff so attentive and warm snd inviting. The food, service, the room all 5*. Can’t wait to come back.
In the Area
See Map
23 Constitution Hill Road, Mornington Peninsula, Victoria, Australia, 3943

Main Facilities

Read More
AC
Swimming Pool
Parking
WiFi
Staying at InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel is a good choice when you are visiting Mornington Peninsula. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel

23 Constitution Hill Road, Mornington Peninsula, Victoria, Australia, 3943
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InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel Rates per Night

InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel Location & Address

InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel is located at 23 Constitution Hill Road, Mornington Peninsula, Victoria, Australia, 3943. It's situated in the Mornington Peninsula area of Australia, known for its stunning coastal views and charming seaside towns. The hotel is approximately 1.5 km from the Sorrento city center.

How to go to InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel from Airport

Planning your hotel transfer from the airport to hotel? Here are a few options to consider for getting to InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel. Whether you're looking for the fastest or most affordable route, there's a travel option to suit your needs.

  • Taxi/Ride Hailing (Most Direct):

    A taxi or ride hailing service offers the most direct route from Melbourne Airport (MEL) to the hotel. The journey typically takes around 1 hour 45 minutes, depending on traffic.
  • Airport Shuttle (Convenient):

    Several airport shuttle services operate from Melbourne Airport to the Mornington Peninsula. These shuttles often provide door-to-door service, making them a convenient option.
  • Rental Car (Flexible):

    Renting a car at Melbourne Airport gives you the freedom to explore the Mornington Peninsula at your own pace. The drive to Sorrento is straightforward, and parking is available at the hotel.
  • Public Transport (Budget-Friendly):

    While not the most direct, you can take a combination of SkyBus and local buses to reach Sorrento. This option is the most affordable but requires more travel time and transfers.

Tips:

For the most convenient route, consider booking a private transfer or ride hailing service in advance, especially if you're travelling with luggage or during peak hours. If you prefer flexibility, renting a car is a great option for exploring the Mornington Peninsula.

InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel Reviews & Summary

Looking for all about hotel InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel? Hotel reviews can offer valuable insights into what to expect during your stay. This hotel consistently receives positive feedback for its exceptional service, stunning location, and luxurious amenities.

Guests love the hotel's prime location in Sorrento, offering easy access to the beach, shops, and restaurants. The spacious and well-appointed rooms, coupled with breathtaking views, are frequently praised. A standout feature is the hotel's exceptional dining options, with fresh, local produce taking center stage. One recent review raved: "An absolutely stunning hotel in a perfect location. The staff were incredibly attentive, and the food was divine. We can't wait to return!"

InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel Room Types Available

Choosing the right hotel room type can significantly enhance your stay. InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to luxurious suites, there's a perfect option for every traveller.

  • Deluxe Room:

    These well-appointed rooms offer comfortable accommodations with a king-size bed or two twin beds. Non-smoking rooms are available.
  • Ocean View Room:

    Enjoy breathtaking views of the ocean from these spacious rooms. Some rooms feature a bathtub.
  • Suites:

    Indulge in the ultimate luxury with a suite, offering separate living and sleeping areas. Some suites include a balcony.
  • Family Room:

    Ideal for families, these rooms offer ample space and may include a sofa bed.
  • Pet-Friendly Rooms:

    InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel offers designated pet-friendly rooms for guests travelling with furry companions. An additional cleaning fee applies. Please contact the hotel directly for specific requirements and charges.

Hotel Facilities in InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel

Hotel amenities can make all the difference in your travel experience. InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel boasts a wide range of hotel facilities designed to cater to both adults and children. Whether you're looking to relax, stay active, or keep the little ones entertained, you'll find everything you need right at your fingertips.

  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 8:00 PM.
  • Fitness Centre:

    Stay active during your stay with the fully equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a pampering treatment at the hotel's spa. Additional fees apply.
  • Kids' Club:

    Keep the little ones entertained with supervised activities at the Kids' Club. Open during select hours.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant. See below for more details.
  • Bar:

    Unwind with a drink at the hotel's bar.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel

A great hotel buffet or restaurant can be a highlight of any trip. InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel offers a variety of hotel restaurant and cafe options to satisfy every palate. From casual cafes to elegant dining rooms, you're sure to find something to tempt your taste buds.

  • Audrey's Restaurant:

    Indulge in a fine dining experience at Audrey's Restaurant, showcasing modern Australian cuisine with a focus on fresh, local seafood. Open for dinner. Expect to pay around SGD 120 per person.
  • Continental Sorrento:

    Enjoy a relaxed atmosphere and a menu of classic dishes at Continental Sorrento. Open for breakfast, lunch, and dinner. Prices range from SGD 40-80 per person.
  • The Atrium Bar:

    Sip on handcrafted cocktails and enjoy light bites at The Atrium Bar. Open from late afternoon until late.

InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel can arrange hotel to airport transfer for your convenience. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating a new city is easier with convenient access to public transport. While Sorrento doesn't have an MRT system, there are nearby bus station options available. Knowing the nearby bus stops and bus stops nearby can help you explore the Mornington Peninsula with ease.

  • Sorrento Village Bus Stop:

    Located in the heart of Sorrento, this bus stop provides access to various destinations within the Mornington Peninsula.
  • Point Nepean Road Bus Stops:

    Several bus stops are located along Point Nepean Road, offering connections to nearby towns and attractions.

Public transport in Victoria typically requires a Myki card, which can be purchased and topped up at various locations, including train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Discovering nearby activities and nearby places to go is part of the fun of travelling. The Mornington Peninsula offers a wealth of nearby sightseeing places and things to see nearby, perfect for families and kids. From stunning beaches to wildlife encounters, there's something for everyone to enjoy.

  • Sorrento Back Beach (1 km):

    A beautiful surf beach perfect for swimming, surfing, and sunbathing. Free entry.
  • Point Nepean National Park (5 km):

    Explore historic forts, stunning coastal scenery, and diverse wildlife. Entry fee applies.
  • Peninsula Hot Springs (20 km):

    Relax and rejuvenate in natural thermal mineral springs. Entry fee applies (approximately SGD 80 per person).
  • Moonlit Sanctuary Wildlife Conservation Park (30 km):

    Get up close and personal with Australian animals, including kangaroos, koalas, and wombats. Entry fee applies (approximately SGD 35 per person).
  • Ashcombe Maze & Lavender Gardens (35 km):

    Wander through a beautiful maze and explore stunning lavender gardens. Entry fee applies (approximately SGD 25 per person).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel (Mornington Peninsula)

Exploring nearby dining options is a must when visiting a new place. The Mornington Peninsula boasts a diverse culinary scene, with plenty of local food and local restaurant choices to satisfy every craving. From charming cafes to delicious street food, you're sure to find something you love.

Cafes/Restaurants:

  • The Baths Sorrento:

    A popular waterfront restaurant offering stunning views and fresh seafood.
  • Stringers Sorrento:

    A stylish cafe serving delicious coffee, breakfast, and lunch.
  • Hotel Sorrento:

    A historic hotel with a restaurant offering a modern Australian menu.

Local Street Food:

  • Fish and Chips:

    A classic Aussie takeaway dish.
  • Meat Pies:

    Savoury pies filled with meat and gravy.
  • Sausage Rolls:

    Flaky pastry filled with seasoned sausage meat.
  • Chiko Roll:

    A deep-fried roll filled with a mixture of meat and vegetables.
  • Lamingtons:

    Sponge cakes coated in chocolate and coconut.

Shopping places near InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel (Mornington Peninsula)

Discovering nearby shopping destinations can add a fun element to your trip. While Sorrento itself offers a charming selection of boutiques and shops near me, there are also larger shopping centres within a reasonable driving distance. Whether you're looking for souvenirs, fashion, or everyday essentials, you'll find plenty of options.

  • Sorrento Village:

    Explore the boutique shops and art galleries in the heart of Sorrento.
  • Westfield Fountain Gate (approx. 1 hour drive):

    A large shopping mall with a wide variety of department stores and specialty shops.
  • Mornington Main Street (approx. 30-minute drive):

    A vibrant shopping strip with a mix of fashion boutiques, homeware stores, and cafes.

Other Places to Stay Near InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel

If you're looking for alternative accommodations, there are plenty of affordable hotels nearby and other options to suit different budgets and preferences. From luxury hotels to budget-friendly options, you'll find a range of choices in the Mornington Peninsula.

Luxury/5-Star Hotels Nearby:

  • The Lindenderry Red Hill:

    A luxurious boutique hotel surrounded by vineyards.
  • Jackalope Hotel:

    A stunning design hotel with a vineyard and sculpture park.
  • Woodman Estate:

    A grand country estate offering luxurious accommodations and fine dining.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-Star Hotels Nearby:

  • Peppers Moonah Links Resort:

    A stylish resort with two championship golf courses.
  • RACV Cape Schanck Resort:

    A modern resort with stunning ocean views.
  • Flinders Hotel:

    A charming boutique hotel in the heart of Flinders.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-Star Hotels Nearby:

  • Bay Motel Mornington:

    A comfortable and affordable motel in Mornington.
  • Mornington Motel:

    A budget-friendly motel with a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Finding the perfect hotel can be a breeze when you know where to look. Hotel availability at InterContinental Hotels SORRENTO MORNINGTON PENINSULA, an IHG Hotel can vary depending on the season, so it's always best to book in advance. With its stunning location, luxurious amenities, and exceptional service, this hotel is the perfect choice for your next getaway to the Mornington Peninsula.

Ready to experience the best of Sorrento? Make your hotel reservations today and start planning your dream vacation. With easy room booking options and competitive rates, Traveloka makes it simple to find the perfect accommodation for your needs. Don't miss out on the opportunity to create unforgettable memories in this beautiful destination. book cheap hotels in Australia and discover cheap hotels nearby!

All facilities in InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel

Others InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel
Others

Things to Do

  • Outdoor pool
  • Fitness center

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • WiFi in public area
  • Room service

Food and Drinks

  • Bar

Transportation

  • Parking with surcharge

Connectivity

  • Free WiFi

Hotel Services

  • Concierge

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 15:30
Check-out:
Before 11:00
With the exception of service dogs, pets are not permitted in the hotel.

General Information

Popular Facilities
AC, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:30 - to 11:00
Available rooms at InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel
108
Number of floors in InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel
5
Another facilities in InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel
Outdoor pool, Fitness center, Swimming pool, Accessibility equipment, Accessible parking

Frequently asked question in InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel

What are available facilities at InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel?
There are top facilites at InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel such as AC, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel?
The standard check-in time at InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel is starting from From 15:30 while the latest check-out time is at Before 11:00
What is the star rating of InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel
InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel has a 5.0-star rating.
How many floors does InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel have?
InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel has 5.
How many rooms are available at InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel
InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel has 108.
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More Reviews from Other Guests in InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel

8.2
Very Good
From 86 reviews
Cleanliness

9.2

Room Comfort

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel, clean and comfortable. Staff very friendly and attentive. Providing mini bar and breakfast could have more variety.
Mengxin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was nice and clean but the chromecast did not work in our room
Margaret
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We were disappointed with the size and lack of comfort for two people in our room. There was only one chair, so not ideal for sitting to watch TV or read; bathroom offered almost no privacy; the only useful storage was one drawer each; the iron could only just be reached without climbing on a chair. The plus side: great location; mostly quiet; fabulous breakfast!!!! Restaurants were expensive compared to average Melbourne prices. Service was excellent.
Read More
Megan
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved the location to shops, restaurants and beaches.
Jon
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff were lovely the room was very nice and cozy made for the perfect winter getaway with our little family
Izhar
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Cleaning stuff can certainly improve, the room was not vacuumed or swept for two days, used bottles and glasses were not removed.
Nikolai
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

For the decades this is first time front reception telling me I never did in my life- ordered something thing to the spa , I do not know where is the spa, then someone took speakers from the room, I have not seen them from the entrance to the hotel, I am 66 , and a Doctor, this is abusing I would never back to this hotel I am really disappointed
Read More
Chris
2.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We stayed at the Intercontinental Sorrento for two nights and were initially told over the phone that we’d receive an upgrade, but upon arrival, we were given the room we originally booked. The Alfredo/patio area was spacious, but with only one chair facing a fence, it felt poorly designed. For $500+ per night, the room and breakfast options were underwhelming. The limited breakfast selection and average food quality did not justify the price. Additionally, the toilet flush button kept falling into the toilet, and while wine glasses were provided, there was no bottle opener in the room—small details that made the stay feel less refined than expected. On top of that, the curtain didn’t close completely, allowing a lot of light in and disrupting sleep, and the air conditioning vent was putrid. Overall, the experience did not meet the premium standard we anticipated
Read More
Helen
icon-Leisure
Leisure
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

My stay had many positives, but the hotel was quite busy. The staff were excellent, polite, helpful, and always attentive. My room was comfortable and well-appointed, though it was near the bar, and the noise continued until the early hours. The hotel’s pool looked great, but unfortunately, it was too crowded on my first day to enjoy it. Overall, it was a good experience, but more space and quiet would have made it even better."
Read More
Grant
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Hotel, restaurants and location were great. Staff service was variable - some welcoming some not so. Check-in was very slow and cumbersome. Breakfast each morning was provided promptly and very nice - but servicing at breakfast was poor and dis-organised. Overall, our experience was mixed - some things great, some things really need improving to make this a 5-star hotel. It's still some way off.
Read More
Craig Graham
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The hotel has been tastefully done and the pool area is nice. The rooms were very small. Be careful when you choose your room type. We were lucky that we got a bayview room which made our room a little less claustrophobic. Our friends paid more to get a verandah room. The verandah was tiny and had a huge privacy screen so there was no view or air flow.
Read More
linda
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice property with potential for much better. Room tiny with no closet and inadequate bathroom and tea making spaces. Room not cleaned and serviced properly over 5 days. Breakfast buffet a sad affair and stale bread one morning. Hot Brekky ok but little choice. Breakfast staff unhelpful and clearly don’t want to be there. Overall disappointing and issues that have been pointed out before but ignored when looking at previous reviews. Not up to intercontinental or 5 star standards. Reception team very good but it doesn’t make up for the inadequacies of the rest.
Read More
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great facilities. Staff were amazing. Breakfast was great!!!
Milana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Beautiful hotel with a very European vibe. Pool was ideal to lounge by. Unfortunately most of the restaurants on site arent open during the week so dining options were limited.
katrina
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Amazing stay well worth a visit to the spa for the bathhouse experience will come again
brett
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good location
ZHANHAO
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Highly recommend
Kylie
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Incredible! Everything was beyond my expectations and more. Absolutely loved the hotel decor and so different to other 5 star hotels that focus on a cookie cutter look. Everything was just incredible, the staff so attentive and warm snd inviting. The food, service, the room all 5*. Can’t wait to come back.
Tim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Located right in town so very accessible to everything. For the price paid however, did not find this good value. Nothing about the room was overly special. Room service finished at 9pm. The balcony was very dirty and needed a clean. Personal preference, but pillows were very uncomfortable. Buffet breakfast was very good.
Drina
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Dirty, dusty, inadequate breakfast options and supply. Very disappointing.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 86 reviews
Cleanliness

9.2

Room Comfort

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews InterContinental Hotels SORRENTO MORNINGTON PENINSULA by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel, clean and comfortable. Staff very friendly and attentive. Providing mini bar and breakfast could have more variety.
Mengxin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was nice and clean but the chromecast did not work in our room
Margaret
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We were disappointed with the size and lack of comfort for two people in our room. There was only one chair, so not ideal for sitting to watch TV or read; bathroom offered almost no privacy; the only useful storage was one drawer each; the iron could only just be reached without climbing on a chair. The plus side: great location; mostly quiet; fabulous breakfast!!!! Restaurants were expensive compared to average Melbourne prices. Service was excellent.
Read More
Megan
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved the location to shops, restaurants and beaches.
Jon
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff were lovely the room was very nice and cozy made for the perfect winter getaway with our little family
Izhar
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Cleaning stuff can certainly improve, the room was not vacuumed or swept for two days, used bottles and glasses were not removed.
Nikolai
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

For the decades this is first time front reception telling me I never did in my life- ordered something thing to the spa , I do not know where is the spa, then someone took speakers from the room, I have not seen them from the entrance to the hotel, I am 66 , and a Doctor, this is abusing I would never back to this hotel I am really disappointed
Read More
Chris
2.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We stayed at the Intercontinental Sorrento for two nights and were initially told over the phone that we’d receive an upgrade, but upon arrival, we were given the room we originally booked. The Alfredo/patio area was spacious, but with only one chair facing a fence, it felt poorly designed. For $500+ per night, the room and breakfast options were underwhelming. The limited breakfast selection and average food quality did not justify the price. Additionally, the toilet flush button kept falling into the toilet, and while wine glasses were provided, there was no bottle opener in the room—small details that made the stay feel less refined than expected. On top of that, the curtain didn’t close completely, allowing a lot of light in and disrupting sleep, and the air conditioning vent was putrid. Overall, the experience did not meet the premium standard we anticipated
Read More
Helen
icon-Leisure
Leisure
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

My stay had many positives, but the hotel was quite busy. The staff were excellent, polite, helpful, and always attentive. My room was comfortable and well-appointed, though it was near the bar, and the noise continued until the early hours. The hotel’s pool looked great, but unfortunately, it was too crowded on my first day to enjoy it. Overall, it was a good experience, but more space and quiet would have made it even better."
Read More
Grant
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Hotel, restaurants and location were great. Staff service was variable - some welcoming some not so. Check-in was very slow and cumbersome. Breakfast each morning was provided promptly and very nice - but servicing at breakfast was poor and dis-organised. Overall, our experience was mixed - some things great, some things really need improving to make this a 5-star hotel. It's still some way off.
Read More
Craig Graham
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The hotel has been tastefully done and the pool area is nice. The rooms were very small. Be careful when you choose your room type. We were lucky that we got a bayview room which made our room a little less claustrophobic. Our friends paid more to get a verandah room. The verandah was tiny and had a huge privacy screen so there was no view or air flow.
Read More
linda
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice property with potential for much better. Room tiny with no closet and inadequate bathroom and tea making spaces. Room not cleaned and serviced properly over 5 days. Breakfast buffet a sad affair and stale bread one morning. Hot Brekky ok but little choice. Breakfast staff unhelpful and clearly don’t want to be there. Overall disappointing and issues that have been pointed out before but ignored when looking at previous reviews. Not up to intercontinental or 5 star standards. Reception team very good but it doesn’t make up for the inadequacies of the rest.
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Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great facilities. Staff were amazing. Breakfast was great!!!
Milana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Beautiful hotel with a very European vibe. Pool was ideal to lounge by. Unfortunately most of the restaurants on site arent open during the week so dining options were limited.
katrina
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Amazing stay well worth a visit to the spa for the bathhouse experience will come again
brett
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good location
ZHANHAO
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Highly recommend
Kylie
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Incredible! Everything was beyond my expectations and more. Absolutely loved the hotel decor and so different to other 5 star hotels that focus on a cookie cutter look. Everything was just incredible, the staff so attentive and warm snd inviting. The food, service, the room all 5*. Can’t wait to come back.
Tim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Located right in town so very accessible to everything. For the price paid however, did not find this good value. Nothing about the room was overly special. Room service finished at 9pm. The balcony was very dirty and needed a clean. Personal preference, but pillows were very uncomfortable. Buffet breakfast was very good.
Drina
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Dirty, dusty, inadequate breakfast options and supply. Very disappointing.
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