Mercure Brisbane Garden City

Hotels
8.2
/10
Very Good
983 reviews

What Guests Say About Their Stay

Mutia N. I. D.
9.7
/ 10
The location of the hotel is very great. Just across Upper Mt. Gravatt Bus Depot, and 5 minutes walking to Westfield Shopping Centre. For me and my family who's Moslem, we can also find halal food just by 10 minutes walking to Logan Road. The staff were very kind and helped us with our request, providing great services.
Louise
10.0
/ 10
Clean, quiet and safe. Temp controlled, and quite a tidy buffet breakfast. All you need. :-)
Shraddha
10.0
/ 10
It was much better than I expected for the price. Neat and clean and great value for price.
Tevita
10.0
/ 10
Great place to stay and great staff too. Close to Westfield and other eateries.
In the Area
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18 MacGregor Street, Upper Mount Gravatt, Brisbane, Queensland, Australia, 4122

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Mercure Brisbane Garden City is located in area / city Upper Mount Gravatt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Brisbane Garden City

18 MacGregor Street, Upper Mount Gravatt, Brisbane, Queensland, Australia, 4122
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Mercure Brisbane Garden City Rates per Night

Looking for the best Mercure Brisbane Garden City hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Mercure Brisbane Garden City room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Mercure Brisbane Garden City Location & Address

Mercure Brisbane Garden City is located at 18 MacGregor Street, Upper Mount Gravatt, Brisbane, Queensland, Australia, 4122. It's situated in the Brisbane area of Australia, known for its relaxed atmosphere and proximity to shopping and dining. The hotel is approximately 11 km from the city center.

How to go to Mercure Brisbane Garden City from Airport

Getting from Brisbane Airport (BNE) to Mercure Brisbane Garden City is straightforward, with several convenient options available. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of your choices for a smooth hotel transfer.
  • Taxi or Ride Hailing (Most Direct):

    A taxi or ride-hailing service offers the most direct route to the hotel. You can expect a journey time of around 25-35 minutes, depending on traffic. This is a comfortable option, especially if you have luggage.
  • Airtrain and Bus (Most Affordable):

    Take the Airtrain from the airport to Roma Street Station in the city centre. From Roma Street Station, transfer to a bus that heads towards Upper Mount Gravatt. Alight at a bus stop near the hotel. This option is more budget-friendly but takes longer, around 60-75 minutes.
  • Con-X-ion Airport Transfers (Shared Shuttle):

    This service offers door-to-door transfers in a shared shuttle. It's a cost-effective option if you don't mind sharing the ride with other passengers. The journey time can vary depending on the number of stops.
  • Car Rental (Freedom and Flexibility):

    If you prefer to drive yourself, you can rent a car at the airport. This gives you the freedom to explore Brisbane and its surroundings at your own pace. The drive to the hotel is relatively easy, but be mindful of traffic and parking.

Tips:

For the most convenient route, especially if you have a lot of luggage, a taxi or ride-hailing service is recommended. If you're on a budget, the Airtrain and bus combination is a good option. Consider booking an airport transfer in advance to secure a good price and avoid queues.

Mercure Brisbane Garden City Reviews & Summary

Looking for all the details about Mercure Brisbane Garden City? Want to know what other travellers think? This hotel offers a comfortable and convenient stay in Brisbane, making it a popular choice for both business and leisure travellers. Hotel reviews often highlight the friendly staff, clean rooms, and convenient location near the Garden City Shopping Centre. Guests appreciate the hotel's amenities, including the swimming pool, restaurant, and bar. A standout feature is the hotel's commitment to providing a relaxing and enjoyable experience for all guests.

Here's a short, positive review to encourage bookings: "I had a fantastic stay at Mercure Brisbane Garden City! The staff were incredibly helpful, the room was clean and comfortable, and the location was perfect for shopping and exploring the area. I would definitely recommend this hotel to anyone visiting Brisbane."

Mercure Brisbane Garden City Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Mercure Brisbane Garden City offers a variety of hotel room types to suit different needs and preferences. Whether you're travelling solo, as a couple, or with family, you'll find the perfect accommodation here.
  • Standard Room:

    These rooms offer comfortable accommodation with a queen-size bed or twin beds. They are non-smoking and feature a private bathroom with a shower.
  • Superior Room:

    These rooms are more spacious than the standard rooms and offer additional amenities such as a mini-fridge and a work desk. They are available in both smoking and non-smoking options.
  • Deluxe Room:

    These rooms offer enhanced comfort and style with a king-size bed, a seating area, and a bathroom with a bathtub. They are non-smoking and offer views of the surrounding area.
  • Family Room:

    These rooms are designed to accommodate families with children. They feature a queen-size bed and twin beds, as well as a spacious living area. They are non-smoking and offer a bathroom with a bathtub.
  • Suites:

    The hotel's suites offer the ultimate in luxury and comfort. They feature a separate bedroom, a living room, and a bathroom with a spa bath. They are non-smoking and offer panoramic views.

Mercure Brisbane Garden City is not a pet-friendly hotel. Please contact the hotel directly for more information.

Hotel Facilities in Mercure Brisbane Garden City

Looking for a hotel with excellent amenities? Mercure Brisbane Garden City boasts a range of hotel facilities to ensure a comfortable and enjoyable stay. From leisure activities to business conveniences, this hotel has something for everyone.
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active during your stay at the hotel's fitness centre, equipped with modern exercise equipment. Open 24 hours.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant, offering a variety of local and international dishes. Open for breakfast, lunch, and dinner.
  • Bar:

    Relax and unwind with a drink at the hotel's bar, offering a wide selection of beverages. Open from 5:00 PM to 11:00 PM.
  • Business Centre:

    Stay connected and productive at the hotel's business centre, offering computer access, printing, and photocopying services. Open 24 hours.
  • Meeting Rooms:

    Host your meetings and events at the hotel's well-equipped meeting rooms. Contact the hotel for pricing and availability.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.
  • Parking:

    Onsite parking is available for a fee of $20 per day.

The hotel also offers kid-friendly facilities such as a children's pool and a playground.

Hotel Buffet or Restaurant/Cafe in Mercure Brisbane Garden City

Want to know about the dining options at Mercure Brisbane Garden City? The hotel offers a variety of choices, from a buffet breakfast to a la carte dining. Whether you're looking for a quick bite or a leisurely meal, you'll find something to satisfy your appetite.
  • The Garden City Restaurant:

    This restaurant offers a buffet breakfast and an a la carte menu for lunch and dinner. The cuisine is a mix of local and international dishes. The buffet breakfast is priced at approximately SGD 35 per person. Open from 6:30 AM to 10:00 AM for breakfast, 12:00 PM to 2:00 PM for lunch, and 6:00 PM to 9:00 PM for dinner.
  • The Bar:

    This bar offers a relaxed atmosphere and a wide selection of beverages, including cocktails, wines, and beers. They also serve light snacks and appetizers. Open from 5:00 PM to 11:00 PM.
  • In-Room Dining:

    Enjoy a meal in the comfort of your own room with the hotel's in-room dining service. Available 24 hours.

A signature dish at The Garden City Restaurant is the grilled barramundi with roasted vegetables.

Mercure Brisbane Garden City Airport pickups and How to Book

Need a convenient hotel to airport transfer? Mercure Brisbane Garden City offers airport pick-up services to make your arrival and departure as smooth as possible. This is a great option if you want to avoid the hassle of finding a taxi or navigating public transport.

The hotel offers airport pick-up services upon request. To book, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport. The cost of the airport pick-up service varies depending on the type of vehicle and the distance. Please confirm the price with the hotel when booking.

Nearby MRT Station & Bus Stops

Convenient access to public transport is essential for exploring a new city. Mercure Brisbane Garden City is well-connected to Brisbane's public transport network, with several MRT stations and bus stops nearby. This makes it easy to get around and see the sights.
  • Upper Mount Gravatt Bus Station:

    This bus station is located approximately 500 meters from the hotel. It offers connections to various destinations in Brisbane and the surrounding areas.
  • Garden City Bus Station:

    This bus station is located within the Garden City Shopping Centre, approximately 1 km from the hotel. It is a major transport hub with frequent services to the city centre and other suburbs.

Brisbane uses a TransLink integrated ticketing system. You can purchase a Go Card, which is a rechargeable smart card, or use contactless payment options on buses and trains. Go Cards can be purchased and topped up at train stations, bus stations, and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do with the family near Mercure Brisbane Garden City? Brisbane offers a wide range of attractions that are perfect for kids of all ages. From wildlife encounters to thrilling theme parks, there's something for everyone to enjoy.
  • Lone Pine Koala Sanctuary (20 km):

    Get up close and personal with adorable koalas at this world-renowned sanctuary. Entry fee is approximately SGD 35 per adult.
  • South Bank Parklands (11 km):

    This vibrant parkland offers a range of activities, including swimming lagoons, playgrounds, and picnic areas. Free entry.
  • Queensland Museum (11 km):

    Explore fascinating exhibits on natural history, science, and culture at this museum. Entry is free, but some special exhibitions may have a fee.
  • Brisbane Botanic Gardens (12 km):

    Wander through beautiful gardens and enjoy stunning city views. Free entry.
  • Wheel of Brisbane (11 km):

    Take a ride on this giant Ferris wheel for panoramic views of the city. Tickets are approximately SGD 20 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Mercure Brisbane Garden City (Brisbane)

Want to discover the best nearby dining options? Mercure Brisbane Garden City is surrounded by a variety of cafes, restaurants, and local street food vendors. Whether you're craving a gourmet meal or a quick snack, you'll find plenty of choices within easy reach.
  • Cafes/Restaurants:

    • The Coffee Club (Garden City Shopping Centre):

      A popular Australian cafe chain serving coffee, breakfast, and light meals.
    • Grill'd (Garden City Shopping Centre):

      A burger restaurant known for its healthy and delicious burgers.
    • San Churro (Garden City Shopping Centre):

      A Spanish chocolatier offering churros, chocolate desserts, and coffee.
  • Local Street Food:

    • Meat Pies:

      A classic Australian savoury pie filled with meat and gravy.
    • Fish and Chips:

      Crispy battered fish served with hot chips.
    • Sausage Rolls:

      A flaky pastry filled with seasoned sausage meat.
    • Lamingtons:

      A sponge cake coated in chocolate and coconut.
    • Chiko Roll:

      A deep-fried roll filled with meat and vegetables.

Shopping places near Mercure Brisbane Garden City (Brisbane)

Looking for the best shopping spots near Mercure Brisbane Garden City? Brisbane offers a diverse range of shopping destinations, from large malls to boutique stores. Whether you're looking for fashion, souvenirs, or everyday essentials, you'll find it all within easy reach.
  • Westfield Garden City:

    Located adjacent to the hotel, this is a major shopping centre with a wide variety of stores, including department stores, fashion boutiques, and restaurants.
  • Queen Street Mall:

    Located in the heart of Brisbane's city centre, this pedestrian mall is home to a range of department stores, flagship boutiques, and entertainment venues.
  • DFO Brisbane:

    Located near the airport, this outlet shopping centre offers discounted prices on a range of brands.

Other Places to Stay Near Mercure Brisbane Garden City

Need alternative accommodation options nearby? Brisbane offers a wide range of hotels to suit different budgets and preferences. Whether you're looking for luxury, comfort, or affordability, you'll find the perfect place to stay.
  • Luxury/5–6 star hotels nearby:

    • The Westin Brisbane:

      A luxurious hotel in the heart of the city, offering stunning views and exceptional service.
    • Treasury Brisbane:

      A heritage-listed hotel with elegant rooms and a casino.
    • Emporium Hotel South Bank:

      A stylish hotel with a rooftop pool and bar.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

  • Four-star hotels nearby:

    • Novotel Brisbane South Bank:

      A modern hotel with a convenient location near the South Bank Parklands.
    • Oaks Brisbane Aurora Suites:

      A stylish apartment hotel with city views.
    • Hotel Grand Chancellor Brisbane:

      A centrally located hotel with a rooftop pool and restaurant.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

  • Three-star hotels nearby:

    • ibis Brisbane:

      A budget-friendly hotel in the heart of the city.
    • The Point Brisbane Hotel:

      A hotel with river views and a restaurant.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Ready to book your stay at Mercure Brisbane Garden City? With its convenient location, comfortable rooms, and excellent amenities, this hotel is the perfect choice for your next trip to Brisbane. Don't miss out on the opportunity to experience all that this vibrant city has to offer. Whether you're planning a business trip or a family vacation, Mercure Brisbane Garden City provides a welcoming and convenient base for your adventures. Book your room today and start looking forward to a memorable stay. Check hotel availability and make your hotel reservations now! book cheap hotels in Australia cheap hotels nearby

All facilities in Mercure Brisbane Garden City

Others Mercure Brisbane Garden City
Others

Hotel Services

  • 24-hour Receptionist
  • Express check-in
  • Express check-out

Public Facilities

  • Parking
  • WiFi in public area

Transportation

  • Bus/truck parking

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Brisbane Garden City

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Mercure Brisbane Garden City
4
Another facilities in Mercure Brisbane Garden City
24-hour Receptionist, Express check-in, Express check-out, WiFi in public area, Bus/truck parking

Frequently asked question in Mercure Brisbane Garden City

What are available facilities at Mercure Brisbane Garden City?
There are top facilites at Mercure Brisbane Garden City such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Brisbane Garden City?
The standard check-in time at Mercure Brisbane Garden City is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Mercure Brisbane Garden City
Mercure Brisbane Garden City has a 4.0-star rating.
How many floors does Mercure Brisbane Garden City have?
Mercure Brisbane Garden City has 4.
Are there any parking spots at Mercure Brisbane Garden City ?
Yes: Yes, there are parking spots at Mercure Brisbane Garden City
See All

More Reviews from Other Guests in Mercure Brisbane Garden City

8.2
Very Good
From 982 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Brisbane Garden City

Number of reviews per page
20
40
Top reviews
Louise
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, quiet and safe. Temp controlled, and quite a tidy buffet breakfast. All you need. :-)
Kevin
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were friendly and helpful.
Wai Kong
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is very good. Close to Westfield Garden City Shopping Centre where we can spend a whole day there, shopping and dining.
stephen Gay
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was pretty average for the price. Could not get fried or poached eggs only scrambled and I have my thoughts it was made from powered eggs. Bed was comfortable and we slept well. House cleaning was hit and miss, we were there for five days and every day house keeping forgot to leave either coffee, milk, toilet paper or fresh towels. But all staff we had encountered were very helpful and friendly. But after having my rant I would stay again.
Read More
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Upped prices significantly, but little improvement to the rooms. Bathrooms are still very run down and the shower was only lukewarm. Room was good to stay in and lobby seemws to have been freshened up. Would have been a 4 star based on cost couple of months ago but new cost is not great value for money
Emily
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great position Close to netball and shops!
Sharon
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I've stayed at this hotel many times over the last 5 years and it is disappointing to see the declined over that period. The standard of cleanliness in the rooms has decreased, it appeared that the carpet had not been vaccumed. The bathrooms are dated, so not sure if some of the stains can be removed anymore! I wouldn't recommend the buffet breakfast either, waited 45 minutes for the eggs to be replenished, despite reception asking the kitchen staff on my behalf. Then there were no folks or spoons (only knives) available and when I asked the kitchen staff, I was told they were in the dishwasher and I would have to wait (cold eggs now & 30 mins later than I wanted to depart). I stay here due to it's proximity to where my car is serviced, Westfields shopping and walkable dinning options. I'll be looking elsewhere next time!
Read More
Marie
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Motel was close to shopping centre. Room was quiet and spacious. Staff friendly and helpful
Don
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. Walk to garden city. Easy parking. Large clean rooms and comfy bed.
Eileen
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was really terrible.
Verified traveler
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We were allocated a room for the disabled without being consulted.Nothing wrong with that except the hot water was luke warm. When we asked for a copy of the menu we were directed to Qcode .For our age this was not acceptable showing us the menu at the reception desk was not the answer.We are not entirely technological challenged but we found this rather difficult.When we did eventually get to the services section no menu came to light.We gave up and dined elsewhere
Read More
Glendon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff. Clean. Convenient. Next to Westfield.
Sheree
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I booked a Queen room on the website but was given a room for people with disabilities, the room had a very musty smell and the room was quite dusty and the bathroom floor was dirty. I tried to swap rooms but the hotel was fully booked so was unable. My room (120) was near the elevator and every time the elevator door opened or closed it made a loud squeaking sound - I could not sleep well because of this. Unfortunately my stay at the Mercure was not a pleasant one.
Read More
Anne-Marie
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Close to Garden city shops, ample parking.
Matt
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent staff
Deon
icon-Business
Business
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

on arrival I ordered room service at 710pm it arrived at 930pm after I had to chase it up at reception. the showers were dirty mold between the tiles and the soap jars fell off the wall during the night. the rooms were just made up but dirty dishes and old coffee/tea cups were just left like that. overall very poor!
Trevor
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hopeless check-in if you are not computer savvy. Order for dining the same no help from staff. Some of the meal came and about 3/4 hr later asked about the rest and the received it a takeaway container. There were dirty serviettes left on our table. Very disappointed with staff
Sonia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Nice comfortable beds and pillows. Very clean.
Ilana
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

It was disappointing that the towels were all dirty on arrival and all of the soap, shampoo and conditioner pumps were empty. It's hard when you go away so seldomly. 😪 The staff were lovely but the cleaning staff kept hanging on the door trying to get us to church out early and we just wanted to enjoy the short time we had left
Read More
Kai
icon-Business Family
Business Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

good package bundle - hotel and car hire
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Brisbane Garden City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 982 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Brisbane Garden City

Number of reviews per page
20
40
Top reviews
Louise
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, quiet and safe. Temp controlled, and quite a tidy buffet breakfast. All you need. :-)
Kevin
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were friendly and helpful.
Wai Kong
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is very good. Close to Westfield Garden City Shopping Centre where we can spend a whole day there, shopping and dining.
stephen Gay
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was pretty average for the price. Could not get fried or poached eggs only scrambled and I have my thoughts it was made from powered eggs. Bed was comfortable and we slept well. House cleaning was hit and miss, we were there for five days and every day house keeping forgot to leave either coffee, milk, toilet paper or fresh towels. But all staff we had encountered were very helpful and friendly. But after having my rant I would stay again.
Read More
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Upped prices significantly, but little improvement to the rooms. Bathrooms are still very run down and the shower was only lukewarm. Room was good to stay in and lobby seemws to have been freshened up. Would have been a 4 star based on cost couple of months ago but new cost is not great value for money
Emily
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great position Close to netball and shops!
Sharon
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I've stayed at this hotel many times over the last 5 years and it is disappointing to see the declined over that period. The standard of cleanliness in the rooms has decreased, it appeared that the carpet had not been vaccumed. The bathrooms are dated, so not sure if some of the stains can be removed anymore! I wouldn't recommend the buffet breakfast either, waited 45 minutes for the eggs to be replenished, despite reception asking the kitchen staff on my behalf. Then there were no folks or spoons (only knives) available and when I asked the kitchen staff, I was told they were in the dishwasher and I would have to wait (cold eggs now & 30 mins later than I wanted to depart). I stay here due to it's proximity to where my car is serviced, Westfields shopping and walkable dinning options. I'll be looking elsewhere next time!
Read More
Marie
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Motel was close to shopping centre. Room was quiet and spacious. Staff friendly and helpful
Don
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. Walk to garden city. Easy parking. Large clean rooms and comfy bed.
Eileen
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was really terrible.
Verified traveler
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We were allocated a room for the disabled without being consulted.Nothing wrong with that except the hot water was luke warm. When we asked for a copy of the menu we were directed to Qcode .For our age this was not acceptable showing us the menu at the reception desk was not the answer.We are not entirely technological challenged but we found this rather difficult.When we did eventually get to the services section no menu came to light.We gave up and dined elsewhere
Read More
Glendon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff. Clean. Convenient. Next to Westfield.
Sheree
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I booked a Queen room on the website but was given a room for people with disabilities, the room had a very musty smell and the room was quite dusty and the bathroom floor was dirty. I tried to swap rooms but the hotel was fully booked so was unable. My room (120) was near the elevator and every time the elevator door opened or closed it made a loud squeaking sound - I could not sleep well because of this. Unfortunately my stay at the Mercure was not a pleasant one.
Read More
Anne-Marie
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Close to Garden city shops, ample parking.
Matt
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent staff
Deon
icon-Business
Business
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

on arrival I ordered room service at 710pm it arrived at 930pm after I had to chase it up at reception. the showers were dirty mold between the tiles and the soap jars fell off the wall during the night. the rooms were just made up but dirty dishes and old coffee/tea cups were just left like that. overall very poor!
Trevor
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hopeless check-in if you are not computer savvy. Order for dining the same no help from staff. Some of the meal came and about 3/4 hr later asked about the rest and the received it a takeaway container. There were dirty serviettes left on our table. Very disappointed with staff
Sonia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Nice comfortable beds and pillows. Very clean.
Ilana
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

It was disappointing that the towels were all dirty on arrival and all of the soap, shampoo and conditioner pumps were empty. It's hard when you go away so seldomly. 😪 The staff were lovely but the cleaning staff kept hanging on the door trying to get us to church out early and we just wanted to enjoy the short time we had left
Read More
Kai
icon-Business Family
Business Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

good package bundle - hotel and car hire
Number of reviews per page
20
40