Pelican Waters Resort

Hotels
8.2
/10
Very Good
963 reviews

What Guests Say About Their Stay

Ben
10.0
/ 10
Quiet clean relaxing. Has everything you want with beautiful scenery and no crowds at this time of year. Very affordable with a high end look and feel
Linda
10.0
/ 10
Thankyou, we loved our stay. The staff are all very friendly & helpful. Our room was ready earlier. Beds very comfy. Toaster in the room was a bonus with plates & cutlery & washing up supplies. Restaurant for breakfast & coffees also great & not overpriced.
Emma
10.0
/ 10
Receiving warm cookies on arrival was a lovely gesture and fabulous first impression. The room was spacious and had everything we needed.
In the Area
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38 Mahogany Drive, Sunshine Coast, Queensland, Australia, 4551

Main Facilities

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Swimming Pool
Restaurant
WiFi
Elevator
Staying at Pelican Waters Resort is a good choice when you are visiting Sunshine Coast.
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What's around Pelican Waters Resort

38 Mahogany Drive, Sunshine Coast, Queensland, Australia, 4551
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Pelican Waters Resort Rates per Night

Pelican Waters Resort room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Pelican Waters Resort hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Pelican Waters Resort Location & Address

Pelican Waters Resort is located at 38 Mahogany Drive, Sunshine Coast, Queensland, Australia, 4551. It's situated in the Sunshine Coast area of Australia, known for its beautiful beaches and relaxed atmosphere. The hotel is approximately 10 km from the Caloundra city centre.

How to go to Pelican Waters Resort from Airport

Planning your hotel transfer from the airport to Pelican Waters Resort? Here are a few options to consider, ensuring a smooth start to your Sunshine Coast getaway.

  • Taxi (Most Direct):

    A taxi from Sunshine Coast Airport (MCY) to Pelican Waters Resort is the most direct option, taking around 30-40 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka offer a convenient way to get to the resort. Simply book a ride through the app upon arrival.
  • Airport Shuttle (Budget-Friendly):

    Several shuttle services operate from Sunshine Coast Airport to various locations on the Sunshine Coast. Check if they offer a drop-off near Pelican Waters and pre-book your seat.
  • Rental Car (Freedom to Explore):

    If you plan to explore the Sunshine Coast extensively, renting a car at the airport might be a good option. Pelican Waters Resort offers on-site parking.

Tips:

For the most convenient route, consider pre-booking a ride hailing service or a taxi, especially during peak season. This ensures a hassle-free transfer to Pelican Waters Resort.

Pelican Waters Resort Reviews & Summary

Want to know all about Pelican Waters Resort before you book? Hotel reviews offer valuable insights into what you can expect during your stay. From the comfortable rooms to the excellent service, guests consistently praise this Sunshine Coast gem.

Guests love the resort's stunning waterfront location, the spacious and well-appointed rooms, and the friendly and attentive staff. The resort's standout features include its beautiful outdoor pool area, the on-site restaurant serving delicious cuisine, and the convenient access to nearby attractions.

Here's what one happy guest had to say: "Absolutely loved my stay at Pelican Waters Resort! The room was beautiful, the staff were incredibly helpful, and the location was perfect. I can't wait to come back!"

Pelican Waters Resort Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Pelican Waters Resort offers a variety of categories of hotel rooms to suit every traveller's needs, ensuring a comfortable and enjoyable experience.

  • Resort Room:

    These rooms offer comfortable accommodation with standard amenities and garden views. Non-smoking rooms are available.
  • Waterfront Room:

    Enjoy stunning waterfront views from these well-appointed rooms. Some rooms may feature a bathtub. Non-smoking only.
  • One-Bedroom Suite:

    Ideal for families or those seeking extra space, these suites include a separate living area and a kitchenette. Non-smoking.
  • Two-Bedroom Apartment:

    Perfect for longer stays, these apartments offer full kitchen facilities and a private balcony. Non-smoking.
  • Pet-Friendly Rooms:

    Pelican Waters Resort offers a limited number of pet-friendly rooms. An additional cleaning fee of $50 SGD applies. Please contact the hotel directly to confirm availability and requirements.

Hotel Facilities in Pelican Waters Resort

Pelican Waters Resort boasts a wide range of hotel amenities and hotel facilities designed to enhance your stay. Whether you're travelling with family or on a romantic getaway, there's something for everyone to enjoy.

  • Outdoor Swimming Pool:

    Take a refreshing dip in the resort's large outdoor swimming pool. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active during your stay with access to the on-site fitness centre, equipped with modern exercise equipment. Open 24 hours.
  • Restaurant & Bar:

    Enjoy delicious meals and refreshing drinks at the resort's restaurant and bar. See below for more details.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club, offering a range of activities and games. Open during school holidays.
  • Conference & Event Facilities:

    Pelican Waters Resort offers a range of conference and event facilities, perfect for business meetings or special occasions.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the resort.
  • On-site Parking:

    Enjoy the convenience of free on-site parking.

Hotel Buffet or Restaurant/Cafe in Pelican Waters Resort

Indulge in a culinary journey at Pelican Waters Resort's hotel restaurant and cafe. Whether you're craving a hearty buffet breakfast or a light snack, there's something to satisfy every palate.

  • The Grill Restaurant:

    This signature restaurant offers a diverse menu featuring fresh seafood, succulent steaks, and other delectable dishes. Open for lunch and dinner. Main courses range from $30 SGD to $60 SGD.
  • Cafe Laguna:

    Enjoy a casual dining experience at Cafe Laguna, serving light meals, snacks, and a variety of beverages. Open daily from 7:00 AM to 5:00 PM. Prices range from $10 SGD to $25 SGD.
  • Buffet Breakfast:

    Start your day with a delicious buffet breakfast featuring a wide selection of hot and cold dishes, including pastries, cereals, fruits, and cooked-to-order eggs. Available daily from 7:00 AM to 10:00 AM. Price: $40 SGD per person.

Pelican Waters Resort Airport pickups and How to Book

Looking for hotels with airport shuttle services? Pelican Waters Resort offers convenient hotel to airport transfer options to ensure a stress-free arrival and departure.

Pelican Waters Resort does not directly offer an airport pick-up service. However, the concierge can assist in arranging private airport transfers with local companies. To book, simply contact the hotel directly at least 24 hours in advance with your flight details. Prices vary depending on the company and vehicle type.

Nearby MRT Station & Bus Stops

While the Sunshine Coast doesn't have an MRT system, there are several bus stops nearby that provide convenient access to the surrounding areas. Knowing the nearby MRT station and nearby bus station options can help you navigate the area with ease.

  • Caloundra Bus Station:

    Located approximately 10 km from Pelican Waters Resort, this is the main bus station in the area, offering connections to various destinations on the Sunshine Coast.
  • Pelican Waters Boulevard at Augusta Place Bus Stop:

    This bus stop is located within walking distance of the resort and provides access to local bus routes.

To use the bus services, you can purchase a Go Card, a rechargeable smart card that can be used on all TransLink buses, trains, and ferries in South East Queensland. Go Cards can be purchased and topped up at various retailers, including newsagents and convenience stores.

Nearby Attractions for Family / Kid Friendly

Discover the many nearby activities and nearby places to go near Pelican Waters Resort, perfect for a family-friendly holiday. From stunning beaches to exciting wildlife encounters, there's plenty to see and do on the Sunshine Coast.

  • Australia Zoo (25 km):

    Home of the Crocodile Hunter, this world-renowned zoo offers incredible wildlife encounters and exciting shows. Entry price: Approximately $65 SGD per adult.
  • SEA LIFE Sunshine Coast Aquarium (15 km):

    Explore the underwater world at this amazing aquarium, featuring a variety of marine creatures. Entry price: Approximately $45 SGD per adult.
  • Aussie World (20 km):

    Enjoy thrilling rides and family-friendly entertainment at this popular theme park. Entry price: Approximately $55 SGD per adult.
  • Caloundra Beaches (10 km):

    Spend a day soaking up the sun and enjoying the beautiful beaches of Caloundra, including Kings Beach and Bulcock Beach. Free.
  • The Ginger Factory (30 km):

    Take a tour of the ginger factory, enjoy a ride on the historic train, and explore the beautiful gardens. Entry to the grounds is free, but some attractions have separate fees.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Pelican Waters Resort (Sunshine Coast)

Looking for nearby dining options near Pelican Waters Resort? The Sunshine Coast offers a diverse culinary scene, with plenty of local food and local restaurant choices to satisfy your cravings.

Cafes/Restaurants:

  • The Coffee Club:

    A popular Australian cafe chain serving breakfast, lunch, and dinner.
  • Hog's Breath Cafe:

    A casual dining restaurant specializing in steak and seafood.
  • Bistro C:

    A beachfront restaurant offering modern Australian cuisine with stunning ocean views.

Local Street Food:

  • Meat Pies:

    A classic Australian savoury pie filled with meat and gravy.
  • Fish and Chips:

    Freshly battered fish served with crispy chips.
  • Sausage Rolls:

    A flaky pastry filled with seasoned sausage meat.
  • Chiko Roll:

    A deep-fried roll filled with a mixture of meat and vegetables.
  • Lamingtons:

    A sponge cake coated in chocolate and coconut.

Shopping places near Pelican Waters Resort (Sunshine Coast)

Need to indulge in some retail therapy? There are several shops near me and nearby shopping destinations near Pelican Waters Resort, offering a variety of options from department stores to local markets.

  • Sunshine Plaza:

    Located in Maroochydore, this is the largest shopping centre on the Sunshine Coast, featuring a wide range of department stores, specialty shops, and restaurants.
  • Kawana Shoppingworld:

    Another major shopping centre located in Buddina, offering a variety of retail outlets and dining options.
  • Eumundi Markets:

    Held every Wednesday and Saturday, these famous markets offer a unique shopping experience with a wide range of handmade crafts, local produce, and street food.

Other Places to Stay Near Pelican Waters Resort

If Pelican Waters Resort is fully booked, or you're simply looking for alternative accommodations, there are plenty of other affordable hotels nearby and best hotel nearby options to choose from on the Sunshine Coast.

Luxury/5–6 star hotels nearby:

  • Sofitel Noosa Pacific Resort:

    A luxurious beachfront resort offering stunning ocean views and world-class amenities.
  • The Sebel Noosa:

    A stylish apartment hotel located in the heart of Noosa, offering spacious and well-appointed accommodations.
  • Spicers Tamarind Retreat:

    A secluded rainforest retreat offering luxurious villas and a tranquil spa.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-star hotels nearby:

  • Oaks Sunshine Coast Seaforth Resort:

    A family-friendly resort offering spacious apartments and a range of facilities, including a swimming pool and a tennis court.
  • Rumba Beach Resort:

    A stylish resort located in the heart of Caloundra, offering stunning ocean views and a range of amenities.
  • Mantra Mooloolaba Beach:

    A beachfront resort offering comfortable apartments and a range of facilities, including a swimming pool and a spa.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-star hotels nearby:

  • BreakFree Alexandra Headland:

    A budget-friendly apartment hotel located near the beach, offering comfortable accommodations and a range of facilities.
  • Kings Beach Oasis Resort:

    A family-friendly resort located near Kings Beach, offering comfortable apartments and a swimming pool.
  • Caloundra City Centre Apartment Hotel:

    A convenient apartment hotel located in the heart of Caloundra, offering comfortable accommodations and easy access to local attractions.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Ready to experience the beauty and relaxation of the Sunshine Coast? With its stunning location, comfortable accommodations, and excellent facilities, Pelican Waters Resort is the perfect choice for your next getaway. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to create unforgettable memories on the Sunshine Coast. Book your room booking now through Traveloka and enjoy exclusive deals and discounts. Start planning your dream vacation today!

Explore more options and book cheap hotels in Australia or find cheap hotels nearby on Traveloka!

All facilities in Pelican Waters Resort

Others Pelican Waters Resort
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Picnic area
  • Garden
  • Barbecue
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Tours
  • Luggage storage
  • Express check-out
  • Front desk
  • Laundry service

General

  • Reception hall
  • Parking
  • Smoking area
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Tennis court

Business Facilities

  • Meeting facilities
  • Conference rooms

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Pelican Waters Resort

Important Note
  • Fee for cooked-to-order breakfast: approximately AUD 19.50 to 25.00 for adults, and AUD 9.50 to 14.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pelican Waters Resort
114
Number of floors in Pelican Waters Resort
1
Another facilities in Pelican Waters Resort
Beach umbrella, Outdoor pool, Picnic area, Garden, Barbecue

Frequently asked question in Pelican Waters Resort

What are available facilities at Pelican Waters Resort?
There are top facilites at Pelican Waters Resort such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pelican Waters Resort?
The standard check-in time at Pelican Waters Resort is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Pelican Waters Resort provide breakfast?
Yes, Pelican Waters Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pelican Waters Resort
Pelican Waters Resort has a 4.5-star rating.
How many floors does Pelican Waters Resort have?
Pelican Waters Resort has 1.
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More Reviews from Other Guests in Pelican Waters Resort

8.2
Very Good
From 963 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

6.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pelican Waters Resort

Number of reviews per page
20
40
Top reviews
Susanna
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Quiet, nice beds
Ben
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Quiet clean relaxing. Has everything you want with beautiful scenery and no crowds at this time of year. Very affordable with a high end look and feel
Linda
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Thankyou, we loved our stay. The staff are all very friendly & helpful. Our room was ready earlier. Beds very comfy. Toaster in the room was a bonus with plates & cutlery & washing up supplies. Restaurant for breakfast & coffees also great & not overpriced.
Tim
icon-Business Family
Business Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice and quite, rooms clean,
Emma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Receiving warm cookies on arrival was a lovely gesture and fabulous first impression. The room was spacious and had everything we needed.
Sheila
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a lovely weekend. Pleasant room, nice staff 😊
Raymond
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We were treated well and had a great time would definitely recommend this hotel
Duncan
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nothing was pleasant at this property. Staff at reception were rude & unfriendly from the start. Our room (No.0228) was very unpleasant - dirty, badly maintained, the side balcony door was unsafe as it locked you out if you didn't wedge it open, it also had no blind to block street night lights so room was always bright & draughty.The bed was ancient & uncomfortable. Bathroom door was 50mm/2" to short, microwave was disgusting, window gullies were caked in grime, partition doors to bedroom were broken & also caked in grime. The hallway to our room burst a pipe which we reported so the carpet was soggy & slippery to walk on while there. We asked to change rooms after the first night & was told there were no other rooms until 2 days time & if we did we would have to pay $70 to have ours cleaned, taking in mind we had done a lot of the cleaning. Some areas are under construction & some under demolition. The hotel is used for these workers - dirty boots & clothing. The restaurant staff were continuously understaffed & run off their feet having to stand in for reception staff as well during evening hours, rushing back & forth to check people in & serve meals & run the bar. Those staff were gems. The regular reception staff were lazy & uninterested. Photos & review already posted on hotel site. Avoid this place!
Read More
paul james cox
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very boring accommodation
Chariklia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

What an amazing package for flights and stay at such a beautiful resort. So very very happy. We had a wonderful visit and we would definitely do it again.
Liz
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room 510. Freezing room. no heating. had to get 2 heaters from staff on 2nd night. They have sign asking to open sliding doors when cooking in the middle of winter, so you dont set off smoke alarm. they brought blankets as the rooms only had 2 blankets in 2 bed apartment.TV remote for foxtell only worked if you sat close to TV and pointed it at little box on the side, we did not know this and there was no info about this. staff told us. WI-FI did not work at all & the repair guy said he would come back and fix it next day when we were out, he did not fix it no one at reception after 4 and after hours number says for emergency only, which is why we didnt call on the first night. The booking did not say no heaters and did not say you need to open sliding doors in middle of winter to cook. if we had known this we never would have booked. ....no power point in one of the bathrooms at all. single bedroom had 2 lamps but only one plugged in and no whereto go within reach of the bed. ........... hole in the laundry ceiling............ manhole/ vent cover falling down into kitchen about 2 cm down from ceiling..... tape on the wall next to fridge on plaster peeling off. looks gross. dishwasher leaked onto kitchen floor und under carpet in living area. curtain missing in main deb sm window. gave this full list to staff on leaving.
Read More
Emma
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Incredible! so clean, quiet, friendly staff, restaurant has amazing food and it’s close to amazing beaches for all sorts of fun activities. Such a good price for 3 nights we will definitely be back.
Malcolm
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Our stay was comfortable. Amenities and utensils were adequate. I enjoyed the gym, thank you but I did not enjoy the women using the gym who spoke on her phone loudly for over an hour about her relationship break down and included swearwords. Not nice, not appreciated. I love that the gym is clean and cleaning materials are maintained regularly during the day. Lastly: We brought coffee making ingredients but somehow when mixed with hot water from your kettle it didn't taste the same. Just a little thing. We enjoyed the loose parking arrangements, nice. In summary, we enjoyed our stay at your place. Thank you kindly for having us.
Read More
Verified traveler
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Not at all as advertised. Very disappointed. Average.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were clearly disinterested in their jobs, we experienced plumbing issues that we had to deal with ourselves before being moved to another room. At least when I requested the cancellation of the remainder of our stay with a refund, this was granted. Still waiting for the refund though.
Marianne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our overall opinion is that it was Okay, but the resort is beginning to show its age and some areas are showing signs of neglect . We enjoyed dining at the restaurant and had quite a few pleasant experiences there. My one comment regarding the Restaurant is the appearance of the wait staff. Why do they wear such tight, short skirts? It does not look professional! We were extremely disappointed that we were given a room on the second floor with no view- in fact we were located over a large "roof" with the sounds of machinery going most of the day. We found the front of house staff very unfriendly and at times not willing to follow through with our requests. We were in the unit for almost 2 weeks and in that time we did not have a full clean nor did we have a change of bed linen even though we made several requests. The floor in the unit was vacuumed only once and only done when we were in the unit and requested it from the maid. Because we didn't have regular service we ran out of toilet paper, tissues and clean towels and had to find a maid to supply them. I personally have owned time shares in the past and have never experienced such a lack of diligence before, so I obviously have something to refer to.
Read More
Angela
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Comfortable bed. Clean. Would stay there again.
Kirsty
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

My stay was lovely, the property is clean and well presented. My room was very comfortable, welcoming and a lovely room to stay in. I would definitely stay again.
Georgia
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Terrible bathrooms that have no doors and flood. Room looked nothing like the pictures and no towels available
Alison
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Is a lovely place to stay with restaurant just there for you anytime
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Pelican Waters Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 963 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

6.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pelican Waters Resort

Number of reviews per page
20
40
Top reviews
Susanna
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Quiet, nice beds
Ben
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Quiet clean relaxing. Has everything you want with beautiful scenery and no crowds at this time of year. Very affordable with a high end look and feel
Linda
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Thankyou, we loved our stay. The staff are all very friendly & helpful. Our room was ready earlier. Beds very comfy. Toaster in the room was a bonus with plates & cutlery & washing up supplies. Restaurant for breakfast & coffees also great & not overpriced.
Tim
icon-Business Family
Business Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice and quite, rooms clean,
Emma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Receiving warm cookies on arrival was a lovely gesture and fabulous first impression. The room was spacious and had everything we needed.
Sheila
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a lovely weekend. Pleasant room, nice staff 😊
Raymond
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We were treated well and had a great time would definitely recommend this hotel
Duncan
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nothing was pleasant at this property. Staff at reception were rude & unfriendly from the start. Our room (No.0228) was very unpleasant - dirty, badly maintained, the side balcony door was unsafe as it locked you out if you didn't wedge it open, it also had no blind to block street night lights so room was always bright & draughty.The bed was ancient & uncomfortable. Bathroom door was 50mm/2" to short, microwave was disgusting, window gullies were caked in grime, partition doors to bedroom were broken & also caked in grime. The hallway to our room burst a pipe which we reported so the carpet was soggy & slippery to walk on while there. We asked to change rooms after the first night & was told there were no other rooms until 2 days time & if we did we would have to pay $70 to have ours cleaned, taking in mind we had done a lot of the cleaning. Some areas are under construction & some under demolition. The hotel is used for these workers - dirty boots & clothing. The restaurant staff were continuously understaffed & run off their feet having to stand in for reception staff as well during evening hours, rushing back & forth to check people in & serve meals & run the bar. Those staff were gems. The regular reception staff were lazy & uninterested. Photos & review already posted on hotel site. Avoid this place!
Read More
paul james cox
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very boring accommodation
Chariklia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

What an amazing package for flights and stay at such a beautiful resort. So very very happy. We had a wonderful visit and we would definitely do it again.
Liz
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room 510. Freezing room. no heating. had to get 2 heaters from staff on 2nd night. They have sign asking to open sliding doors when cooking in the middle of winter, so you dont set off smoke alarm. they brought blankets as the rooms only had 2 blankets in 2 bed apartment.TV remote for foxtell only worked if you sat close to TV and pointed it at little box on the side, we did not know this and there was no info about this. staff told us. WI-FI did not work at all & the repair guy said he would come back and fix it next day when we were out, he did not fix it no one at reception after 4 and after hours number says for emergency only, which is why we didnt call on the first night. The booking did not say no heaters and did not say you need to open sliding doors in middle of winter to cook. if we had known this we never would have booked. ....no power point in one of the bathrooms at all. single bedroom had 2 lamps but only one plugged in and no whereto go within reach of the bed. ........... hole in the laundry ceiling............ manhole/ vent cover falling down into kitchen about 2 cm down from ceiling..... tape on the wall next to fridge on plaster peeling off. looks gross. dishwasher leaked onto kitchen floor und under carpet in living area. curtain missing in main deb sm window. gave this full list to staff on leaving.
Read More
Emma
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Incredible! so clean, quiet, friendly staff, restaurant has amazing food and it’s close to amazing beaches for all sorts of fun activities. Such a good price for 3 nights we will definitely be back.
Malcolm
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Our stay was comfortable. Amenities and utensils were adequate. I enjoyed the gym, thank you but I did not enjoy the women using the gym who spoke on her phone loudly for over an hour about her relationship break down and included swearwords. Not nice, not appreciated. I love that the gym is clean and cleaning materials are maintained regularly during the day. Lastly: We brought coffee making ingredients but somehow when mixed with hot water from your kettle it didn't taste the same. Just a little thing. We enjoyed the loose parking arrangements, nice. In summary, we enjoyed our stay at your place. Thank you kindly for having us.
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Verified traveler
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Not at all as advertised. Very disappointed. Average.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were clearly disinterested in their jobs, we experienced plumbing issues that we had to deal with ourselves before being moved to another room. At least when I requested the cancellation of the remainder of our stay with a refund, this was granted. Still waiting for the refund though.
Marianne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our overall opinion is that it was Okay, but the resort is beginning to show its age and some areas are showing signs of neglect . We enjoyed dining at the restaurant and had quite a few pleasant experiences there. My one comment regarding the Restaurant is the appearance of the wait staff. Why do they wear such tight, short skirts? It does not look professional! We were extremely disappointed that we were given a room on the second floor with no view- in fact we were located over a large "roof" with the sounds of machinery going most of the day. We found the front of house staff very unfriendly and at times not willing to follow through with our requests. We were in the unit for almost 2 weeks and in that time we did not have a full clean nor did we have a change of bed linen even though we made several requests. The floor in the unit was vacuumed only once and only done when we were in the unit and requested it from the maid. Because we didn't have regular service we ran out of toilet paper, tissues and clean towels and had to find a maid to supply them. I personally have owned time shares in the past and have never experienced such a lack of diligence before, so I obviously have something to refer to.
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Angela
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Comfortable bed. Clean. Would stay there again.
Kirsty
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

My stay was lovely, the property is clean and well presented. My room was very comfortable, welcoming and a lovely room to stay in. I would definitely stay again.
Georgia
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Terrible bathrooms that have no doors and flood. Room looked nothing like the pictures and no towels available
Alison
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Is a lovely place to stay with restaurant just there for you anytime
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