Sheraton Grand Mirage Resort, Gold Coast

Hotels
8.4
/10
Very Good
978 reviews

What Guests Say About Their Stay

Corinne
10.0
/ 10
The service reflects on the very long wait for ordered drinks, in the bar especially but also at breakfast
John
10.0
/ 10
I liked the fruit and energy gels laid out on the morning of the race for the runners in the GC Marathon events. Much appreciated.
Rowena
10.0
/ 10
Absolutely stunning property, the rooms were big and clean, the staff loved working there, everyone was happy, the food was drink, the resort it self was amazing! We even bumped into locals who were staying as guests who said it was the best resort on the Gold Coast!
In the Area
See Map
71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Grand Mirage Resort, Gold Coast is a hotel in a good neighborhood, which is located at Main Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Grand Mirage Resort, Gold Coast

71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217
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Sheraton Grand Mirage Resort, Gold Coast Rates per Night

Sheraton Grand Mirage Resort, Gold Coast room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Sheraton Grand Mirage Resort, Gold Coast hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Sheraton Grand Mirage Resort, Gold Coast Location & Address

Sheraton Grand Mirage Resort, Gold Coast is located at 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217. It's situated in the Gold Coast area of Australia, known for its beautiful beaches and vibrant atmosphere. The hotel is approximately 5 km from the city center.

How to go to Sheraton Grand Mirage Resort, Gold Coast from Airport

Looking for the best way to get to Sheraton Grand Mirage Resort, Gold Coast from the airport? There are several options for your hotel transfer, each with its own advantages. Whether you're after speed, affordability, or convenience, here's a breakdown to help you choose the perfect transfer from airport to hotel.
  • Taxi or Ride Hailing (Most Direct):

    A taxi or ride hailing service offers the most direct route to the Sheraton Grand Mirage Resort, Gold Coast. You can find taxis readily available outside the airport terminals. This is a great option if you have a lot of luggage or prefer a private transfer.
  • Airport Shuttle (Convenient):

    Several airport shuttle services operate from Gold Coast Airport to various hotels in the area, including Sheraton Grand Mirage Resort. These shuttles are often more affordable than taxis, especially if you're travelling solo.
  • Public Bus (Most Affordable):

    The public bus is the most budget-friendly option. You'll need to take the 777 bus from the airport to Broadbeach South station, then transfer to a tram heading north. Get off at the Main Beach station, which is a short walk to the hotel.
  • Car Rental (Freedom to Explore):

    If you plan to explore the Gold Coast extensively, renting a car might be a good option. The airport has several car rental companies. The drive to the hotel is straightforward, but be mindful of traffic and parking fees.

Tips:

For the most convenient route, consider a taxi or ride hailing service if you're not on a tight budget. If you're looking to save money, the public bus is a viable option, but be prepared for a longer journey with potential transfers.

Sheraton Grand Mirage Resort, Gold Coast Reviews & Summary

Want to know all about hotel before you book? Sheraton Grand Mirage Resort, Gold Coast consistently receives glowing hotel reviews from guests who appreciate its luxurious amenities and prime location. This hotel is renowned for its exceptional service and stunning waterfront views. Guests particularly love the hotel's lagoon-style pools, direct beach access, and the variety of dining options available. The spacious rooms and attentive staff also receive high praise. A standout feature is the resort's beautiful landscaping, creating a tranquil and relaxing atmosphere.

Here's what one happy guest had to say: "Our stay at the Sheraton Grand Mirage was absolutely perfect! The location was ideal, the staff were incredibly friendly and helpful, and the facilities were top-notch. We especially enjoyed the pool area and the delicious food at the restaurants. We can't wait to return!"

Sheraton Grand Mirage Resort, Gold Coast Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Sheraton Grand Mirage Resort, Gold Coast offers a variety of categories of hotel rooms to suit different needs and preferences. From luxurious suites to comfortable guest rooms, there's something for everyone.
  • Mirage Resort Room:

    These rooms offer comfortable accommodations with views of the resort gardens or the Gold Coast skyline. Non-smoking rooms are available.
  • Ocean Premium Room:

    Enjoy stunning ocean views from these well-appointed rooms. Some rooms feature bathtubs, while others have walk-in showers. Non-smoking only.
  • Terrace Suite:

    These spacious suites feature a private terrace, perfect for enjoying the Gold Coast sunshine. Bathtubs and bidets are standard in these suites.
  • Presidential Suite:

    The ultimate in luxury, the Presidential Suite offers panoramic ocean views, a separate living area, and a fully equipped kitchen.
  • Villas:

    For a more private experience, consider one of the resort's villas, which offer multiple bedrooms, a private pool, and a full kitchen.

Please note that Sheraton Grand Mirage Resort, Gold Coast is not a pet-friendly hotel. Additional charges may apply for certain room upgrades or amenities.

Hotel Facilities in Sheraton Grand Mirage Resort, Gold Coast

Looking for a hotel with top-notch hotel amenities? Sheraton Grand Mirage Resort, Gold Coast boasts an impressive array of hotel facilities designed to cater to guests of all ages. Whether you're looking to relax, stay active, or keep the kids entertained, you'll find everything you need right here.
  • Lagoon Pools:

    Enjoy a refreshing dip in one of the resort's signature lagoon-style pools. Open daily from 7:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay in shape with state-of-the-art equipment. Open 24 hours.
  • Spa:

    Indulge in a range of treatments at the on-site spa. Operating hours vary; booking is essential.
  • Kids' Club:

    Keep the little ones entertained with supervised activities and games. Available for children aged 4-12. Fees apply.
  • Tennis Courts:

    Enjoy a game of tennis on one of the resort's well-maintained courts. Equipment rental available.
  • Restaurants and Bars:

    A variety of dining options are available, from casual poolside snacks to fine dining experiences.
  • Business Centre:

    Stay connected with access to computers, printers, and other business services.

Hotel Buffet or Restaurant/Cafe in Sheraton Grand Mirage Resort, Gold Coast

Craving a delicious meal without leaving the hotel? Sheraton Grand Mirage Resort, Gold Coast offers a variety of dining options, from a lavish hotel buffet to casual hotel cafe experiences. Whether you're in the mood for international cuisine or a quick snack, you'll find something to satisfy your appetite.
  • Terraces Restaurant:

    Indulge in a sumptuous buffet breakfast, lunch, or dinner at Terraces Restaurant. Prices start from SGD 60 per person. Open daily from 6:30 AM to 10:00 PM.
  • Oysters Bar & Grill:

    Savour fresh seafood and grilled specialties in a relaxed atmosphere. Open for lunch and dinner. Signature dishes include the grilled barramundi and the seafood platter.
  • Poolside Bar:

    Enjoy refreshing cocktails and light bites by the pool. Open daily from 10:00 AM to 6:00 PM.
  • Pearls Bar:

    Unwind with a drink in this stylish bar, offering a wide selection of wines, beers, and spirits. Open from 5:00 PM until late.

Sheraton Grand Mirage Resort, Gold Coast Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Sheraton Grand Mirage Resort, Gold Coast offers convenient hotels with airport shuttle services to ensure a smooth arrival and departure.

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport and transport you directly to the resort. Booking steps are easy, just call or email the concierge.

Nearby MRT Station & Bus Stops

Navigating the Gold Coast is easy with convenient public transport options. If you're looking for the nearest MRT station or nearby bus station to Sheraton Grand Mirage Resort, Gold Coast, here's what you need to know:
  • Nearest Tram Station:

    Main Beach Station (approximately 5-minute walk). This station is part of the G:link light rail network, providing easy access to Surfers Paradise, Broadbeach, and other key destinations.
  • Bus Stops Nearby:

    Several bus stops are located along Main Beach Parade, within a short walking distance of the hotel. These bus stops are serviced by various routes connecting to different parts of the Gold Coast.

To use public transport, you'll need a Go Card, which can be purchased and topped up at convenience stores, train stations, and online. Alternatively, you can use contactless payment options on the G:link trams.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? The Gold Coast offers a wealth of nearby places to go, from thrilling theme parks to stunning natural attractions. Here are some nearby sightseeing places that are perfect for families and kids:
  • Sea World (2 km):

    Get up close and personal with marine life at Sea World. Entry prices start from SGD 99 per adult.
  • Warner Bros. Movie World (20 km):

    Experience the magic of Hollywood at this exciting theme park. Entry prices start from SGD 109 per adult.
  • Dreamworld (25 km):

    Enjoy thrilling rides and family-friendly attractions at Dreamworld. Entry prices start from SGD 119 per adult.
  • Currumbin Wildlife Sanctuary (30 km):

    Discover native Australian wildlife in a natural rainforest setting. Entry prices start from SGD 49 per adult.
  • Surfers Paradise Beach (5 km):

    Spend a day building sandcastles and swimming in the ocean at this iconic beach. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Sheraton Grand Mirage Resort, Gold Coast (Gold Coast)

Craving some delicious nearby dining options? The Gold Coast is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Here are some local restaurant and cafe recommendations near Sheraton Grand Mirage Resort, Gold Coast:
  • Cafes/Restaurants:

    • Seascape Restaurant + Bar:

      Offers stunning ocean views and a modern Australian menu.
    • Vanitas Restaurant (at Palazzo Versace):

      Indulge in fine dining with a focus on Italian cuisine.
    • Main Beach Pavilion:

      A casual beachfront cafe serving breakfast, lunch, and dinner.
  • Local Street Food:

    • Meat Pies:

      A classic Aussie savoury pastry filled with meat and gravy.
    • Fish and Chips:

      Crispy battered fish served with hot chips.
    • Sausage Rolls:

      A flaky pastry filled with seasoned sausage meat.
    • Chiko Roll:

      A deep-fried roll filled with a mixture of meat and vegetables.
    • Lamingtons:

      A sponge cake coated in chocolate and coconut.

Shopping places near Sheraton Grand Mirage Resort, Gold Coast (Gold Coast)

Looking for some retail therapy? The Gold Coast offers a variety of nearby shopping destinations, from luxury boutiques to bustling markets. Here are some dept stores near me and shops near me to explore:
  • Pacific Fair Shopping Centre (10 km):

    A large shopping mall with a wide range of department stores, fashion boutiques, and restaurants.
  • Harbour Town Premium Outlets (15 km):

    Find great deals on designer brands at this popular outlet shopping centre.
  • Australia Fair Shopping Centre (3 km):

    A convenient shopping destination with a mix of department stores, supermarkets, and specialty shops.

Other Places to Stay Near Sheraton Grand Mirage Resort, Gold Coast

Need alternative accommodations? The Gold Coast offers a wide range of hotels to suit every budget and preference. Here are some other places to stay near Sheraton Grand Mirage Resort, Gold Coast:
  • Luxury/5–6 Star Hotels Nearby:

    • The Langham, Gold Coast:

      A luxurious hotel with stunning ocean views and world-class amenities.
    • Palazzo Versace:

      An opulent hotel with a private marina and designer boutiques.
    • JW Marriott Gold Coast Resort & Spa:

      A family-friendly resort with multiple pools and dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

  • Four-Star Hotels Nearby:

    • Novotel Surfers Paradise:

      A modern hotel with a central location and ocean views.
    • Mantra Circle on Cavill:

      Stylish apartments with access to a pool, gym, and other amenities.
    • QT Gold Coast:

      A trendy hotel with a retro vibe and a lively atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

  • Three-Star Hotels Nearby:

    • BreakFree Surfers Paradise:

      Affordable apartments with a convenient location.
    • Mantra on View Hotel:

      Comfortable rooms with ocean or city views.
    • Paradise Resort Gold Coast:

      A family-friendly resort with a water park and kids' club.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Ready to book your dream getaway? With its luxurious accommodations, stunning location, and world-class amenities, Sheraton Grand Mirage Resort, Gold Coast is the perfect choice for your next holiday. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience the best that the Gold Coast has to offer. Book your room booking now through Traveloka and enjoy exclusive deals and discounts. Start planning your unforgettable escape today! book cheap hotels in Australia cheap hotels nearby

All facilities in Sheraton Grand Mirage Resort, Gold Coast

Others Sheraton Grand Mirage Resort, Gold Coast
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Poolside bar
  • Private beach
  • Picnic area
  • Garden
  • Beach towel
  • Private beach nearby

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Banquet
  • Ballroom
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Family-friendly Facilities

  • Children pool

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Grand Mirage Resort, Gold Coast

Important Note
  • Fee for English breakfast: approximately AUD 25.00 to 52.00 for adults, and AUD 20.00 to 50.00 for children
  • Self parking fee: AUD 20.00 per day (in/out privileges)
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Grand Mirage Resort, Gold Coast
295
Number of floors in Sheraton Grand Mirage Resort, Gold Coast
3
Another facilities in Sheraton Grand Mirage Resort, Gold Coast
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Sheraton Grand Mirage Resort, Gold Coast

What are available facilities at Sheraton Grand Mirage Resort, Gold Coast?
There are top facilites at Sheraton Grand Mirage Resort, Gold Coast such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Grand Mirage Resort, Gold Coast?
The standard check-in time at Sheraton Grand Mirage Resort, Gold Coast is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Sheraton Grand Mirage Resort, Gold Coast provide breakfast?
Yes, Sheraton Grand Mirage Resort, Gold Coast provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Grand Mirage Resort, Gold Coast
Sheraton Grand Mirage Resort, Gold Coast has a 5.0-star rating.
How many floors does Sheraton Grand Mirage Resort, Gold Coast have?
Sheraton Grand Mirage Resort, Gold Coast has 3.
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More Reviews from Other Guests in Sheraton Grand Mirage Resort, Gold Coast

8.4
Very Good
From 978 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Sheraton Grand Mirage Resort, Gold Coast

Number of reviews per page
20
40
Top reviews
Justin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful and spacious room food was good and staff was kind
Bashar
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very Nice
Trinh
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Thehotel is a bit outdated and staff are not that friendly. They don't tell you much about dining options and prices. She did tell us about the Happy Hour between 4-5pm but didn't say how much per drink. We just assumed that drnks are half price or at least at reduced prize. We had a margaritas which doesn't taste anything like it and a glass of red wine. When we checked out, we were charged full price. I asked the manager and she said oh its already at a discounted price because normally it's $31 per drink. So that means $26 for the margaritas and $14 for the wine. She said she'll check and will charge accordingly. They sent us an email and still charge us $40 plus credit card fee of over $3. I looked on their website and they normally charge $26 for a margaritas. Thats absolutely disgusting. I wouldn't recommend this hotel at all.
Read More
Corinne
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The service reflects on the very long wait for ordered drinks, in the bar especially but also at breakfast
Simonette
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is our second time we stayed here. 16 years apart. This time, we got a 2 QB room and the bed is two steps away from the main door. Stayed for 4 nights. We had 2 adult and 1 teenager, very stingy in supplying ear buds and lotions. 3 Ear bud pieces for 3 people for 4 nights. I even had to asked for more lotion cause 1 little tube is apparently enough for 3 people for 4 nights! Windows needs cleaning. The facilities are beautifully set as usual. Parking on the streets are just as good and easy. Save yourself parking fee
Read More
Nima
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property (rooms) is old but in fair condition , the hotel restaurant is overpriced, and the overall value for money was not great, I think you can find a better hotel/resort at the same or lower price
Nicole
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall the property was ok however the lunch at the pool bar was very poor. I ordered an Indonesian chicken salad which consisted of two tenderloins and half a cos lettuce with a bit of carrot. No dressing and not enough chicken for amount if lettuce. Very poor. Shopping across the bridge is poor as most shops vacant .
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I liked the fruit and energy gels laid out on the morning of the race for the runners in the GC Marathon events. Much appreciated.
Rowena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Absolutely stunning property, the rooms were big and clean, the staff loved working there, everyone was happy, the food was drink, the resort it self was amazing! We even bumped into locals who were staying as guests who said it was the best resort on the Gold Coast!
Greg
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Dated and needs updating
Pauline
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff very friendly especially in the restaurant.
Cheryl
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Amazing staff amazing food amazing service
Peter
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Rundown and in urgent need of renovation. Fridge frozen solud then leakinging onto carpet when temp
WENDY
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

An overnight stay in town after celebrating with friends. Great access, lovely room, wonderful facilities
Heath
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great place to relax. I stayed in a Villa and enjoyed the privacy and walk through the gardens to the facilities
Brett
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Restaurant meal options very limited for a resort title. Inconvenient at the time of stay as a lot of redevelopment was underway in the area & therefore options to eat elsewhere or have any entertainment options within walking distance were not available. The rooms seemed quite dated & not well set out compared with my most recent stays at other venues.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We loved the location right on the beach and it was more quiet than in Surfer's Paradise. The pool is big and it has a good vibe. We were staying over Easter and the waiting time for food was very long at times which we didn't understand. Overall, the staff was very friendly and we enjoyed our stay.
Michael
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great staff and friendly service
Martin
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beautiful resort, fantastic stay as usual beautiful seafood and breakfast buffets. Staff were very pleasant.
Kerrie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This is a truly lovely Resort. Have been coming here for well over 20years, it is looking a bit aged and needs touching up, back to being its stunning unique self. Always a pleasure
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sheraton Grand Mirage Resort, Gold Coast

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 978 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Grand Mirage Resort, Gold Coast

Number of reviews per page
20
40
Top reviews
Justin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful and spacious room food was good and staff was kind
Bashar
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very Nice
Trinh
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Thehotel is a bit outdated and staff are not that friendly. They don't tell you much about dining options and prices. She did tell us about the Happy Hour between 4-5pm but didn't say how much per drink. We just assumed that drnks are half price or at least at reduced prize. We had a margaritas which doesn't taste anything like it and a glass of red wine. When we checked out, we were charged full price. I asked the manager and she said oh its already at a discounted price because normally it's $31 per drink. So that means $26 for the margaritas and $14 for the wine. She said she'll check and will charge accordingly. They sent us an email and still charge us $40 plus credit card fee of over $3. I looked on their website and they normally charge $26 for a margaritas. Thats absolutely disgusting. I wouldn't recommend this hotel at all.
Read More
Corinne
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The service reflects on the very long wait for ordered drinks, in the bar especially but also at breakfast
Simonette
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is our second time we stayed here. 16 years apart. This time, we got a 2 QB room and the bed is two steps away from the main door. Stayed for 4 nights. We had 2 adult and 1 teenager, very stingy in supplying ear buds and lotions. 3 Ear bud pieces for 3 people for 4 nights. I even had to asked for more lotion cause 1 little tube is apparently enough for 3 people for 4 nights! Windows needs cleaning. The facilities are beautifully set as usual. Parking on the streets are just as good and easy. Save yourself parking fee
Read More
Nima
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property (rooms) is old but in fair condition , the hotel restaurant is overpriced, and the overall value for money was not great, I think you can find a better hotel/resort at the same or lower price
Nicole
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall the property was ok however the lunch at the pool bar was very poor. I ordered an Indonesian chicken salad which consisted of two tenderloins and half a cos lettuce with a bit of carrot. No dressing and not enough chicken for amount if lettuce. Very poor. Shopping across the bridge is poor as most shops vacant .
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I liked the fruit and energy gels laid out on the morning of the race for the runners in the GC Marathon events. Much appreciated.
Rowena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Absolutely stunning property, the rooms were big and clean, the staff loved working there, everyone was happy, the food was drink, the resort it self was amazing! We even bumped into locals who were staying as guests who said it was the best resort on the Gold Coast!
Greg
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Dated and needs updating
Pauline
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff very friendly especially in the restaurant.
Cheryl
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Amazing staff amazing food amazing service
Peter
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Rundown and in urgent need of renovation. Fridge frozen solud then leakinging onto carpet when temp
WENDY
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

An overnight stay in town after celebrating with friends. Great access, lovely room, wonderful facilities
Heath
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great place to relax. I stayed in a Villa and enjoyed the privacy and walk through the gardens to the facilities
Brett
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Restaurant meal options very limited for a resort title. Inconvenient at the time of stay as a lot of redevelopment was underway in the area & therefore options to eat elsewhere or have any entertainment options within walking distance were not available. The rooms seemed quite dated & not well set out compared with my most recent stays at other venues.
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icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We loved the location right on the beach and it was more quiet than in Surfer's Paradise. The pool is big and it has a good vibe. We were staying over Easter and the waiting time for food was very long at times which we didn't understand. Overall, the staff was very friendly and we enjoyed our stay.
Michael
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great staff and friendly service
Martin
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beautiful resort, fantastic stay as usual beautiful seafood and breakfast buffets. Staff were very pleasant.
Kerrie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This is a truly lovely Resort. Have been coming here for well over 20years, it is looking a bit aged and needs touching up, back to being its stunning unique self. Always a pleasure
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