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Neos Hotel Cartagena
Hotels
7.8
/10
Pleasant
21 reviews
What Guests Say About Their Stay
richard
10.0
/ 10
The hotel was nothing like the description. My fiance and i decided to stay in boca grande. On the beach, it's for the same price
Edgardo Jr
10.0
/ 10
El hotel aunque está en remodelación de algunos dormitorios, lo encontré un lugar seguro y servicial.
See translation
Tony
10.0
/ 10
It was safe and staff and management treated me good. Overall i had a great vacation.
In the Area
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Manga carrera 30 #28-85, Cartagena, Departamento de Bolívar, Colombia
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Read More
Available Room Types in Neos Hotel Cartagena
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What's around Neos Hotel Cartagena
Manga carrera 30 #28-85, Cartagena, Departamento de Bolívar, Colombia
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Location
Neos Hotel Cartagena is a hotel in a good neighborhood, which is located at Cartagena.
About Neos Hotel Cartagena
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Neos Hotel Cartagena.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Neos Hotel Cartagena exclusively for you.
With all facilities offered, Neos Hotel Cartagena is the right place to stay.
All facilities in Neos Hotel Cartagena
Others
Hotel Services
- Tours
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Laundry service
Public Facilities
- Others
- Restaurant
- Coffee shop
- Coffee/tea in lobby
General
- Banquet
- Smoking area
- Rooftop terrace
Food and Drinks
- Breakfast
- Snack bar
Things to Do
- Spa
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Accommodation Policy & General Information in Neos Hotel Cartagena
Important Note
- Fee for cooked-to-order breakfast: approximately COP 20000 to 25000 for adults, and COP 15000 to 18000 for children
- Pet fee: COP 50000 per pet (varies based on length of stay) plus COP 30000 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Neos Hotel Cartagena | 23 |
Another facilities in Neos Hotel Cartagena | Tours, Luggage storage, Express check-out, 24-hour Receptionist, Laundry service |
Frequently asked question in Neos Hotel Cartagena
What are available facilities at Neos Hotel Cartagena?
There are top facilites at Neos Hotel Cartagena such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Neos Hotel Cartagena?
The standard check-in time at Neos Hotel Cartagena is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Neos Hotel Cartagena provide breakfast?
Yes, Neos Hotel Cartagena provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Neos Hotel Cartagena
Neos Hotel Cartagena has a 3.0-star rating.
How many rooms are available at Neos Hotel Cartagena
Neos Hotel Cartagena has 23.
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More Reviews from Other Guests in Neos Hotel Cartagena
Overall Ratings & Reviews Neos Hotel Cartagena
Other sources (21)
7.8
Pleasant
From 21 reviews
Cleanliness
7.8
Room Comfort
8.0
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
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Traveler Reviews Neos Hotel Cartagena
Number of reviews per page
20
40
Top reviews
richard
Business and Leisure with Children
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The hotel was nothing like the description. My fiance and i decided to stay in boca grande. On the beach, it's for the same price
federica
Leisure with Partner
4.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The photo did not really look like in the picture.. the room was without windows and it was really really hot even with the fan
JANE
Business
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Very good service
Hilde
Business
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
I was working in the area so only needed to sleep there.
Frederich Joan
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Good
Edgardo Jr
Leisure
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
El hotel aunque está en remodelación de algunos dormitorios, lo encontré un lugar seguro y servicial.
David
Leisure with Partner
2.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Its expedias fault
The rooms you showed are nothing like the property
Tony
Business and Leisure
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
It was safe and staff and management treated me good. Overall i had a great vacation.
Ismael
Friends and Family
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Is ok,well located from the historic city.
Jonathan
Business and Leisure
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Good place to stay once you decide to get rest.
Javier
Business
6.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
No hay agua caliente, dice que incluye desayuno, pero luego no es asi. Muy alejado de todo.
Cindy
Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Little bit from walled city but still worth it for price. Good hotel
Joseph
Business and Leisure with Partner
2.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
I give this hotel a poor rating because the customer service is very bad. I needed to switch my room because it was very hot in the room they placed me in. The ceiling fan in the room only circulated the hot air around the room.The staff told me if I wanted to switch rooms, I would have to pay for an additional room and there is nothing they can do about it. It’s very disappointing how they lack accommodating their guests., They could have told us that the room gets very hot at night before putting us in the room. I will not recommend people to stay here if visiting Manga or Cartagena. This is not the ideal hotel you should stay if your looking to be comfortable., Also, the cable on the tv did not work or there probably wasn’t any cable.
Read More
marlon
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Me gustó buen servicio , súper atentos
Victoriano
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Muy buena atención, te proponen solución y apoyo a cualquier solicitud que les hagas.
Cristian
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
N/A
Carmela
Leisure
6.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
La limpieza no era la mejor, pero se puede estar. Lo que no me gustó fueron los ruidos, en la mañana ponen música sin pensar en el descanso de los clientes. Se oyen los pasos de las escaleras. El 31 de diciembre estuvieron de fiesta en la azotea hasta las 7 de la mañana, y uno va a un hotel para poder descansar, pienso que estaría bien que avisaran de esto a los huéspedes. El personal fue muy amable.
Read More
Mahdi Askari
Leisure
2.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Wenn jemand eine Reservierung vornehmen möchtet .lese unbedingt diesen Kommentar. Ich habe dieses Hotel für neun Nächte gebucht, bin nur eine Nacht da übernachtet und habe das Hotel am nächsten Tag verlassen und mir wurde kein Geld zurückerstattet, kann man nicht hier ein Hotel nennen nur eine ganz alte Gebäude für schlafen, schlechtes Unterkunft was ich bisher gesehen habe, unterscheidet sich völlig von den Fotos, die Sie im Internet sehen kann .Es gibt keine Einrichtungen rund um das Hotel, wie Restaurants und Supermärkte, es gibt keine Möglichkeit Öffentliche Verkehrsmittel, man muss ein Taxi nehmen, meiner Meinung ist besser mit den Taxikosten, ein besseres Hotel in gutem Ort reserviert.
Read More
fidel
Leisure
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Exelente sin duda volveré
Adriana
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Exelente
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Neos Hotel Cartagena
Other sources (21)
7.8
Pleasant
From 21 reviews
Cleanliness
7.8
Room Comfort
8.0
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Neos Hotel Cartagena
Number of reviews per page
20
40
Top reviews
richard
Business and Leisure with Children
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The hotel was nothing like the description. My fiance and i decided to stay in boca grande. On the beach, it's for the same price
federica
Leisure with Partner
4.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The photo did not really look like in the picture.. the room was without windows and it was really really hot even with the fan
JANE
Business
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Very good service
Hilde
Business
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
I was working in the area so only needed to sleep there.
Frederich Joan
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Good
Edgardo Jr
Leisure
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
El hotel aunque está en remodelación de algunos dormitorios, lo encontré un lugar seguro y servicial.
David
Leisure with Partner
2.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Its expedias fault
The rooms you showed are nothing like the property
Tony
Business and Leisure
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
It was safe and staff and management treated me good. Overall i had a great vacation.
Ismael
Friends and Family
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Is ok,well located from the historic city.
Jonathan
Business and Leisure
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Good place to stay once you decide to get rest.
Javier
Business
6.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
No hay agua caliente, dice que incluye desayuno, pero luego no es asi. Muy alejado de todo.
Cindy
Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Little bit from walled city but still worth it for price. Good hotel
Joseph
Business and Leisure with Partner
2.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
I give this hotel a poor rating because the customer service is very bad. I needed to switch my room because it was very hot in the room they placed me in. The ceiling fan in the room only circulated the hot air around the room.The staff told me if I wanted to switch rooms, I would have to pay for an additional room and there is nothing they can do about it. It’s very disappointing how they lack accommodating their guests., They could have told us that the room gets very hot at night before putting us in the room. I will not recommend people to stay here if visiting Manga or Cartagena. This is not the ideal hotel you should stay if your looking to be comfortable., Also, the cable on the tv did not work or there probably wasn’t any cable.
Read More
marlon
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Me gustó buen servicio , súper atentos
Victoriano
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Muy buena atención, te proponen solución y apoyo a cualquier solicitud que les hagas.
Cristian
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
N/A
Carmela
Leisure
6.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
La limpieza no era la mejor, pero se puede estar. Lo que no me gustó fueron los ruidos, en la mañana ponen música sin pensar en el descanso de los clientes. Se oyen los pasos de las escaleras. El 31 de diciembre estuvieron de fiesta en la azotea hasta las 7 de la mañana, y uno va a un hotel para poder descansar, pienso que estaría bien que avisaran de esto a los huéspedes. El personal fue muy amable.
Read More
Mahdi Askari
Leisure
2.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Wenn jemand eine Reservierung vornehmen möchtet .lese unbedingt diesen Kommentar. Ich habe dieses Hotel für neun Nächte gebucht, bin nur eine Nacht da übernachtet und habe das Hotel am nächsten Tag verlassen und mir wurde kein Geld zurückerstattet, kann man nicht hier ein Hotel nennen nur eine ganz alte Gebäude für schlafen, schlechtes Unterkunft was ich bisher gesehen habe, unterscheidet sich völlig von den Fotos, die Sie im Internet sehen kann .Es gibt keine Einrichtungen rund um das Hotel, wie Restaurants und Supermärkte, es gibt keine Möglichkeit Öffentliche Verkehrsmittel, man muss ein Taxi nehmen, meiner Meinung ist besser mit den Taxikosten, ein besseres Hotel in gutem Ort reserviert.
Read More
fidel
Leisure
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Exelente sin duda volveré
Adriana
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Exelente
Number of reviews per page
20
40