Best Western Compass Inn

Food was nice, there was an issue at breakfast due to no chef and it took a while to sort out dietary requirements with no chef. There was only fruit available for gluten free option until they sorted out the chef, otherwise evening meal was fine. Room was pleasant and shower/bath were lovelly. Beds were comfy however the bed side lamps didn't seem to work. WiFi was available across the whole hotel. Easily accessible off the M4 and close to the activity we took part in so very convenient.

Booked twin bedded room. Allocated room 35. Room had recently been refurbished. Excellent. Despite a wedding being held there it was quiet and restful. Self service cooked breakfast in morning was very good and staff were constantly on hand to top up on anything. Good choice of different foods. Would stay again in room 35 and any other refurbished rooms. Cannot judge any other rooms. Staff were helpful, attentive and friendly. Just off the M4 is an excellent location for visiting Bath via Bath's No. 31 bus Lansdown Park and Ride facility.

Needs some updating but clean, good location and friendly staff. Conviently located restaurant/pub part of hotel with a good range of food on offer at competitive prices. Good selection of breakfast items.

Cute property - very clean. Restaurant on site had excellent dinner and breakfast

This could be a great hotel. The location and affordability make it a good choice. Sadly it's tired and a little grubby. The one member of staff we saw was very friendly and helpful. The room was ok but the bed linen and towels were grubby.

Great location close to motorways for us to explore the Cotswolds and other areas. Nice and quiet and comfortable bed. Food in the restaurant was delicious. The service from staff on the front desk was great. They were extremely helpful.

Staff where friendly and helpful. Needs to update sockets next to the beds for people who need to use their sleep apnea machine through the night. The staff provided an extention lead to solve this problem.

Lovely large rooms with views of the beautiful gardens and countryside.

Convenient for Bath Showground. The menu was limited on a Sunday with a poor roast which was disappointing.

Good stay

Ideally located for a stop off on the Cotswold Way walk.

The staff were first class. Breakfast (cooked) was superb as was the bar dining.

Nice spot and bar area is well presented, but the decor is very tired in places (including our room) and sound travels from above and adjacent rooms. Overpriced in current condition, lacking Best Western's usual standards.

Great location. Slightly dated rooms but adds to the charm of the place.

Very cold room upon arrival. Old hotel, would only recommend if nothing else is available. On hindsight a more modern hotel closer to bath or Bristol would have been a better alternative and in a similar price bracket.

Reasonable price for a short stay with nice staff. However you can hear people walking and talking which may be a down side if you prefer quiet.

Very Comfortable stay. Just used room as a base for Bath Xmas market and catching up with family. Just the job.

We had a great stay at Compass Inn. The room was lovely and well equipped and the bathroom was sparkling clean and looked new. Rupert kindly assisted us with our heavy bags, all staff were exceptionally helpful. Highly recommended.

Not told there was a wedding on and only access from room to bar was through the wedding party reception room. We were told we had to go out the back door walk around the building and into the other door. 45 mile per hr wind and rain at time. Got there and bar was not serviced so had to go into wedding reception bar to het a drink. The log fire in the bar was filling the room with smoke. I reported it and they opened the outside door to vent the room. I pointed out they should put it out. Later went back to the bar for dinner as only room available to eat and the manager was again putting more wood on it. Other people in bar joined in with me and said they had headaches and room full of smoke. Eventually they agreed to let fire burn out but by this time we both felt ill. There was no other room to eat in due to wedding. The young staff were vere good with service but the reception desk staff was unrealistic expecting us to go outside in red weather warning. Not a great experience and very uncomfortable being forced to crash a wedding just to get a drink plus we were very under dressed for that.

Only problem was TV wouldn't work and reception couldn't help