Future Inn Bristol

The interior of this hotel is beautiful and clean. It is close to shopping centres and the city of Bristol.

Pit stop for a couple of days after a wedding in Devon. Reception staff very friendly and welcoming. Room was massive but mattress was quite soft. Check out isn’t until midday but the housekeeper knocked on our door at 10am. Brilliant location right in the centre near the shopping centre and added bonus free parking. We would definitely come back again

The location is excellent and the free parking is a bonus. However, the room was not as clean as it should have been, the toilet had an unpleasant smell, and the mugs were not very clean and there was waste left under the bed.

Mattress sink in, bad sleep. No fridge. Sink in bathroom blocked. Hair in bed. Awful.

Having stayed in other Future inn's was expecting the same standards. No water in rooms,not enough conduments

Hotel was clean, staff were helpful and hotel location excellent for our needs

Hotel was convenient for a short stay, easy access around the centre of Bristol and would happily stay here again.

We stayed here for a last minute weekend break. The hotel was easy to find and there was a car park a short walk away ( free). The room was clean and spacious with everything we needed, including air conditioning. There was a cold water dispenser at the end of the corridor and even a bowl of apples for guests to help themselves. The hotel is right opposite the shopping centre and there are several restaurants nearby. If you want somewhere more lively to go to in the evening, then the water front with lots of bars and restaurants is about a 20 minute walk away

Location is great and very close to the centre. The room was very comfortable and staff were super nice. It was a shame that the room was not equipped with a little fridge

We like this hotel very much. It's conveniently located to city center. The staff was very friendly and helpful. My only suggestion would be a mini refrigerator in the room so that people who have medicine that needs to be refrigerated can do so. Also, fix the beds that squeak so when someone gets up in the middle of the night, it doesn't wake the other people in the room.

Pleasant stay, would be good to have a window

I think this was the worst hotel stay I’ve ever experienced. When I arrived, the receptionist was extremely unprofessional and rude. I had already paid online, but they insisted on taking my full bank card details to enter into their system, claiming it was for potential damages. They said it was stated in the website’s terms and conditions. When I asked to see it, the website only mentioned that the card should be shown to the hotel ,not that sensitive banking details should be manually recorded in their system. When I refused, they told me I could just leave if I didn’t like it. When I got to the room, the bed was extremely dirty and covered in hair. Even the toilet hadn’t been cleaned. Luckily, the receptionist’s shift changed, and a polite and professional gentleman replaced him. He changed our room and even offered us a complimentary breakfast because of the state of the previous room. However, the mattress was very old and uncomfortable, and we had two very difficult nights there. I absolutely would not recommend this hotel.

Hotel was great. Loads of extras in room like iron and board a safe a wardrobe etc. Minor things Light was loose in wardrobe but manage to fix selfs. Few channels on tv couldnt get. But those two things didnt worry us.

Very handy for Cabot Circus & centre & reasonable price

A convenient hotel for a recent trip to the Children’s Hospital. Unfortunately, we requested a cot, but it wasn’t there in the room when arriving, the in-room phone wasn’t working so had to go back down to reception. The safe in the room didn’t seem to be working either. But apart from these issues, the room was comfortable and worked well for what we needed and handy having the parking. Breakfast was nice and the staff friendly.

Restaurant was excellent. Bed very comfortable. However, the carpet was thick which was difficult for a wheelchair in an accessible room. The drain in the bathroom was not recessed so water went all over the room. The shower temperature was difficult. There was something wrong with the room door and hotel staff were required to help get in each time. Toilet was refilling continuously. The staff were friendly and helpful but had to do a lot to make up for the deficiencies.

Check in was very rude. Thankfully this was not the case with the breakfast staff.

The location was excellent. Decor dark drab dreary brown colours. The restaurant was overpriced so we didn’t eat there when we arrive. The pillowcases were creased. There was a small tray with tea and coffee which was not replenished the next day the bin in the bathroom wasn’t emptied and the toilet wasn’t cleaned on our second day. The shower gel was not replaced.

The staff were amazing! We received a very warm welcome and were greeted with smiles and friendly 'hello's'. each time we entered the hotel or passed reception on our way to the bar during our 2 night stay . The bar staff went over and beyond to make us feel welcome and well looked after. They were both very chatty and friendly. Likewise, each person we saw on reception was friendly and happy to help. I booked a family room for 3 people but we only had 2 of everything (mugs, towels etc) but it was so easily and promptly resolved by the helpful, apologetic staff. All of the staff had the same kind approachable nature which was so noticeable. The room was clean and a good size. I'm being picky to give 4 stars for cleanliness but there was a big stain on the carpet in the doorway to our room and the carpet was a bit ragged / tired. I also noticed the odd spec on the bathroom mirror but none of these things affected our stay. Breakfast was a nice buffet with lots to choose from but at £18 a head, in my opinion, £54 for breakfast was far too expensive. The location is great being right next to Cabot Circus and although its a busy road outside, it wasnt noisy at all. The staff àre all so friendly, we had comfy beds, free parking and good air con....we would definitely return! (but get breakfast somewhere else nearby)