Holiday Inn Express LONDON - LUTON AIRPORT by IHG, an IHG Hotel

The staff were great but the hotel is pretty terrible. There was no A/C during my stay and it was very hot. There was no mini fridge or grab and go options for food (other than some sweets and crisps). The restaurant closes around 9pm and since I arrived late there was no option for food other than walking back to Luton airport. Would not stay here again!

Handy for the airport. Good chech-in when I arrived at 3am. Signage to and from the airport could be improved as it's easiest to walk but the route is unclear. Rooms clean and modern. Aircon was not working at the time but I was messaged about that in advance. Overall good spot for a one nighter going to or from the airport. I've used it before and will do in the future.

Very clean and comfortable . Staff welcoming and professional

Quite comfortable and spacious room. Checkin can be quite busy because of proximity to the airport. Nice little bar with all night menu.

Not many dining options locally

it was pleasure to stay ther

Friendly, informative staff at reception, clean, well-equipped room and proximity to the airport for an early morning flight meant that my 1-night stay was a good experience. The bathroom was a little small and the breakfast was basic but well executed and I was delighted that continental breakfast is available from 4am and a cooked breakfast from 6am. Very much appreciated

Simple room for what we needed the night before our early flight

No AC. Unbelievably warm on the room. Old furniture and TV with no possibility of streaming. Don't go there.

It was great from our perspective, other thsn slow check in which is always a frustration

Stayed here a number of times and cannot fault the hotel. A warm welcome, easy check in, and early access to our room. Hotel is within walking distance of the airport terminal, and breakfast was all you could ask for. I would highly recommend this hotel.

People allowed to use seating for sleeping taking up seating space

Very convenient to airport, friendly staff, quiet comfortable rooms

Close to the airport, great for early morning flight and served take away breakfast at 4am. It was also very quiet which I did not expect being so close to the airport I will definitely stay here again if I have an early morning flight

The staff at reception were very extremely welcoming and friendly, i arrived quite late so appreciated the prompt check in. The room was incredibly quiet considering the location. It was also clean, cool, and very roomy, just a shame I was there for less than 12 hours so didn’t get a chance to fully appreciate it.

It was a really great and convenient stay. Great staff. Only one downside was the smell of smoke in the bedroom.

Exactly what it says it is. A very useful airport total. Flight was at 5:20am so location was good and the last on reception was awesome.

For that money, we got dirty sheets, and nothing for a child to sleep on, and two towels. Air con was not working. But the stuff is more then great!! All really friendly and pleasant. That stuff deserves better hotel.

Mark was lovely at checking us in. The hotel is the closest to the airport and you can walk in ten mins max!

I booked this hotel due to its proximity to the airport as I was on a red-eye flight the next morning. It is only a 10-minute walk from the hotel to the terminal which avoids the hassle of trying to book a taxi for such a short journey. The check-in process was pleasant and the room I was allocated (basic double-bed) was cleverly designed to include everything you're likely to need for a short stay. (Clothes storage space is very limited.) The bed was very comfortable and the linen felt very fresh. My room faced directly out onto the main runway, but with the windows closed the activity was barely audible. The very small bathroom was similarly well designed with all the basics available. I like the sign on the wall (see photo) which was more thoughtful than I've seen in many more expensive hotels. So why not 5 star you might ask? Because the evening meal is best forgotten about. Otherwise and enjoyable stay in a very convenient location.