What do past guests say about Apartement The Suites@Metro by Prisma Utama?

Apartement The Suites@Metro by Prisma Utama is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Apartement The Suites@Metro by Prisma Utama

Name: Apartement The Suites@Metro by Prisma Utama
Address: Metro Suites Apartment, Jl Soekarno Hatta No. 689 Bandung, Batununggal, Bandung, Jawa Barat, Indonesia, 40286, Metro Suites Apartment, Jl Soekarno Hatta No. 689 Bandung, Jawa Barat, 40286, Indonesia
Rating: 7.8

Apartments

Preferred Partner

7.8

/10

Pleasant

2,347 reviews

What Guests Say About Their Stay

Distance To City Center (9)

Bedroom (9)

Room Space (8)

Ambiance (7)

Frisco H.

9.4

/ 10

Very good, the place is clean, the kitchen set is complete, the wifi is strong, it's really comfortable feeling at home. I will stay here again if I go to Bandung, thank you. 🙏

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Diantri A.

9.7

/ 10

Clean, fragrant rooms, complete equipment, a fridge and well functioning AC. The bathroom is clean and fragrant. Very comfortable. You want to go to the mall just cross it.

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Gema A. P.

8.5

/ 10

His place is clean, comfortable, service is also satisfactory, many are selling food underneath so no need to far "out again

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Nugroho F.

9.4

/ 10

The hotel is cozy and the view out the window was amazing

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wawan s.

9.7

/ 10

Clean place, full amenities.

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In the Area

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Metro Suites Apartment, Jl Soekarno Hatta No. 689 Bandung, Batununggal, Bandung, Jawa Barat, Indonesia, 40286

Main Facilities

24-Hour Front Desk

Parking

WiFi

Apartement The Suites@Metro by Prisma Utama is located in area / city Batununggal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Apartement The Suites@Metro by Prisma Utama

Metro Suites Apartment, Jl Soekarno Hatta No. 689 Bandung, Batununggal, Bandung, Jawa Barat, Indonesia, 40286

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Lobby Apartement The Suites@Metro by Prisma Utama

Bedroom 2 Apartement The Suites@Metro by Prisma Utama

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Location

Apartement The Suites@Metro by Prisma Utama is located in area / city Batununggal.

About Apartement The Suites@Metro by Prisma Utama

Apartement The Suites@Metro by Prisma Utama is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Apartement The Suites@Metro by Prisma Utama is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Apartement The Suites@Metro by Prisma Utama will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Apartement The Suites@Metro by Prisma Utama provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Apartement The Suites@Metro by Prisma Utama, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Apartement The Suites@Metro by Prisma Utama is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Apartement The Suites@Metro by Prisma Utama is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Apartement The Suites@Metro by Prisma Utama is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Apartement The Suites@Metro by Prisma Utama

Common Space

Lobby

Bedroom

Others

In-room Bathroom

General

AC
Family room
Smoking area

Accessibilty

Disabled access friendly
Accessible parking

Public Facilities

24-hour room service
WiFi in public area

In-room Facilities

Shower
TV

Hotel Services

24-hour Receptionist
Multilingual staff

Connectivity

Free WiFi

Accommodation Policy & General Information in Apartement The Suites@Metro by Prisma Utama

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

office at Lobby E (PT Prisma Utama) and contact us (082121678887)

Extra Breakfast

Accommodation charges IDR 25,000/guest for extra breakfast.

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General Information

Popular Facilities	AC, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Apartement The Suites@Metro by Prisma Utama	60
Number of floors in Apartement The Suites@Metro by Prisma Utama	20
Another facilities in Apartement The Suites@Metro by Prisma Utama	Family room, Smoking area, Disabled access friendly, Accessible parking, 24-hour room service

Frequently asked question in Apartement The Suites@Metro by Prisma Utama

What are available facilities at Apartement The Suites@Metro by Prisma Utama?

There are top facilites at Apartement The Suites@Metro by Prisma Utama such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Apartement The Suites@Metro by Prisma Utama?

The standard check-in time at Apartement The Suites@Metro by Prisma Utama is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Apartement The Suites@Metro by Prisma Utama

Apartement The Suites@Metro by Prisma Utama has a 0.0-star rating.

How many floors does Apartement The Suites@Metro by Prisma Utama have?

Apartement The Suites@Metro by Prisma Utama has 20.

How many rooms are available at Apartement The Suites@Metro by Prisma Utama

Apartement The Suites@Metro by Prisma Utama has 60.

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More Reviews from Other Guests in Apartement The Suites@Metro by Prisma Utama

Overall Ratings & Reviews Apartement The Suites@Metro by Prisma Utama

Traveloka (2,347)

7.8

Pleasant

From 2,347 reviews

Provided by travelers on

Cleanliness

7.5

Room Comfort

7.6

Meal

7.5

Location

7.9

Service and Facilites

7.7

People often mention about Apartement The Suites@Metro by Prisma Utama

All

Bedroom (17)

Ambiance (15)

Bathroom (12)

Distance to City Center (6)

Surroundings (6)

Wifi (6)

Soundproof (6)

Staff Friendliness (5)

Activity Option (5)

Room Space (5)

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Traveler Reviews Apartement The Suites@Metro by Prisma Utama

Number of reviews per page

Customer reviews

I***i

6.0

/10

Reviewed 5 week(s) ago

no towels, toothpaste, no refrigerator

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Said B.

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is friendly, not complicated, and it's perfect for those who want to relax.

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1 people find it helpful

N***s

5.3

/10

Reviewed 8 week(s) ago

I thought it would be good for saving budget, but it turned out to be far from my expectation, honestly this is really bad in every aspect, all bad. The room is dirty, noisy, and smells from the toilet, lots of insects, not to mention the staff/admin who are not prepared for electrical problems, at 2 am I was moved to another room and was only given a fan, and at 3 am the fan broke and the like had to be fixed by myself, this apartment is a mess.

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D***n

8.4

/10

Reviewed 10 week(s) ago

The price is very cheap, it can save your wallet 👍

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Zaza I.

5.0

/10

Reviewed 14 week(s) ago

I SWEAR DON'T STAY HERE. IT'S DIRTY!!! THERE ARE TERMITES, THERE ARE TERMITES, THE AC IS NOT COLD, THE MATTRESS AND PILLOWS ARE DIRTY, EVERYTHING IS MINUS, I SWEAR

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A***h

5.0

/10

Reviewed 20 week(s) ago

very very bad! stayed for 3 days here, got a minus room with lots of cockroaches and insects.. then asked to change rooms, got a single bed room even though I clearly booked for 2 people.. finally I went back again to exchange & got a decent room compared to the 2 rooms given at the beginning.. the mattress had a lot of wires that came out several times when sitting & lying down, I often got stabbed😭 the wardrobe had someone's smelly clothes & no clothes hangers. the cutlery was very dirty! cigarette butts in the bowl weren't washed😭😭 the spoons & forks were also dirty.. oh my god it was really bad! on the last night the AC was off and not cold! The remote control is also useless because it's broken (I can't be bothered to confirm because it was the last night I stayed) I ended up sleeping by opening the window..😫 The toilet water tap was coming out a little😭😭😭 Please really please.. check the condition of the room before renting it out & don't just give it to the customer for comfort. This is really minus & very disappointing😫

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3 people find it helpful

A***u

8.5

/10

Reviewed 22 week(s) ago

Mayan, the price depends on the location.

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I***I

Staycation

6.7

/10

Reviewed 22 week(s) ago

Actually the room is clean but please replace the mattress because there are so many fleas that my hands, feet, back and chest are all bitten and I even have to sleep on the floor because if I am forced to sleep on the mattress I can't. If it wasn't for the high season I might have chosen to move hotels. Then for the elevator access, please if it is lost, make a new one so that the customer doesn't have to bother asking for help from the staff. The staff are quite okay. Then for the bathroom, the shower can't be used because the hose is torn even though a bucket and ladle have been provided to replace it

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3 people find it helpful

T***a

Transit

6.0

/10

Reviewed 22 week(s) ago

I can't say anything anymore when I look at the room, the cupboard has been removed, the mattress has an iron sticking out, luckily I didn't get hurt, it's so dirty, honestly I want to cry when I see it. The bathroom is leaking, just look at it and fix it, I took a picture of everything, I'm really disappointed

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B***i

Staycation

5.3

/10

Reviewed 22 week(s) ago

Dirty apartment, dirty mattress, AC not cold, dirty bathroom, there are cockroaches, shower water is small.

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AnnySetyani

7.6

/10

Reviewed 24 week(s) ago

The staff did not respond when there were complaints about the AC, water heater, and TV not working.

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1 people find it helpful

I***i

6.5

/10

Reviewed 32 week(s) ago

Twice I've been here, twice the electricity token ran out and I didn't refill it right away 😌

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4 people find it helpful

J***y

5.0

/10

Reviewed 35 week(s) ago

by prisma utama it's not clear it's just expensive, zero facilities, just tokens until it's dirty

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3 people find it helpful

M***d

Business

6.4

/10

Reviewed 43 week(s) ago

Booked for 1x Bedroom but got Studio instead. Very bad experience, room is dirty, air conditioner didn't feel cold at all even when I never turned it off. Worst, the bed are full of Bed Bugs! Will never booked this unit again

5 people find it helpful

B***d

Leisure

5.0

/10

Reviewed 44 week(s) ago

1. the room is not as ordered 2. the room is very dirty 3. the refrigerator is very dirty 4. the room looks like it has been used, not cleaned up again 5. there are cockroaches everywhere 6. no towels, no mineral water, smelly carpet not recommended at all to stay here.

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1 people find it helpful

R***n

5.7

/10

Reviewed 48 week(s) ago

There are cockroaches in the room + it's not very clean. If you are asked to upgrade the room from the one you ordered on the application, don't do it.

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3 people find it helpful

H***n

Business

5.4

/10

Reviewed 52 week(s) ago

The air conditioner cannot turn on even though the remote is in normal condition.

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2 people find it helpful

f***i

5.7

/10

Reviewed 52 week(s) ago

It's okay, I'm a child, well, ahh

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Imam M.

9.7

/10

Reviewed 54 week(s) ago

Staff is quite helpful in handling complaints

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3 people find it helpful

W***a

5.8

/10

Reviewed 65 week(s) ago

Before 12 o'clock the electricity was already off and couldn't be turned on again, thin pillows, thin bolsters, broken floors. Towels. Have to rent 10 thousand per piece

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4 people find it helpful

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