ARTOTEL TS Suites Surabaya

Hotels
Preferred Partner Plus
8.9
/10
Exceptional
1,122 reviews

What Guests Say About Their Stay

Room Space (169)
Staff Friendliness (156)
Bedroom (138)
Ambiance (136)
Albertus A. B. W.
10.0
/ 10
My stay at Artotel TS Suites was a fantastic experience from start to finish. The hotel's modern design and unique artwork created a vibrant and inspiring atmosphere. My room was exceptionally clean, spacious, and featured a very comfortable bed. The staff were incredibly friendly and went out of their way to be helpful. I would highly recommend this hotel to anyone visiting the area.
vidya s.
10.0
/ 10
Thanks to Artotel Team for helping me set up the flower arrangement. Special thanks to Pak Benny for the last minute help to fix the bathtub water. Food and services are top notch!
H***a
9.7
/ 10
The hotel staff were incredibly attentive and went above and beyond to ensure I had a memorable stay. I highly recommend Artotel Surabaya to anyone looking for a truly exceptional hotel experience. Good Job Artotel!
F***i
10.0
/ 10
Great hotel with great facilities. Hotel staff are nice and very responsive.
A***a
9.4
/ 10
All the staff are very friendly, and the rooms are clean and spacious. It's easy to get everywhere. One of my favorite places to stay in Surabaya.
See original
In the Area
See Map
Jl. Hayam Wuruk No.6, Sawunggaling, Kec. Wonokromo, Kota SBY, Jawa Timur , Wonokromo, Surabaya, Jawa Timur, Indonesia, 60242

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at ARTOTEL TS Suites Surabaya is a good choice when you are visiting Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around ARTOTEL TS Suites Surabaya

Jl. Hayam Wuruk No.6, Sawunggaling, Kec. Wonokromo, Kota SBY, Jawa Timur , Wonokromo, Surabaya, Jawa Timur, Indonesia, 60242
Discover More Places
Lobby ARTOTEL TS Suites Surabaya
Lobby 2 ARTOTEL TS Suites Surabaya

Discover More About ARTOTEL TS Suites Surabaya

ARTOTEL TS Suites Surabaya Rates per Night

ARTOTEL TS Suites Surabaya room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best ARTOTEL TS Suites Surabaya hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

ARTOTEL TS Suites Surabaya Location & Address

ARTOTEL TS Suites Surabaya is located at Jl. Hayam Wuruk No.6, Sawunggaling, Kec. Wonokromo, Kota SBY, Jawa Timur , Wonokromo, Surabaya, Jawa Timur, Indonesia, 60242. It's situated in the Surabaya area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 7 km from the city center.

How to go to ARTOTEL TS Suites Surabaya from Airport

Arranging a hotel transfer from Juanda International Airport (SUB) to ARTOTEL TS Suites Surabaya is simple. Here are a few options to consider for your journey from the airport to the hotel.

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can find taxis readily available outside the airport terminals. The journey typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available in Surabaya. Simply book a ride through the app after you land. This can be a convenient option, especially if you're familiar with using ride hailing services.
  • Airport Bus (Most Affordable):

    The DAMRI airport bus offers a budget-friendly option. Look for the bus heading towards Purabaya Bus Terminal, then take a local transport or taxi to the hotel. This option takes longer but is significantly cheaper.
  • Hotel Transfer (Pre-Booked):

    Check if ARTOTEL TS Suites Surabaya offers an airport pick-up service. This can be pre-booked for a hassle-free transfer.

Tips:

For the most convenient route, consider pre-booking a hotel transfer or using a ride hailing service. This will save you time and ensure a smooth journey to ARTOTEL TS Suites Surabaya.

ARTOTEL TS Suites Surabaya Reviews & Summary

Discover all about ARTOTEL TS Suites Surabaya, a stylish hotel known for its modern design and comfortable accommodations. Hotel reviews often highlight the hotel's excellent service and convenient location, making it a popular choice for both business and leisure travellers.

Guests consistently praise the hotel's friendly staff, clean rooms, and the vibrant atmosphere. A standout feature is the rooftop pool, offering stunning city views. The hotel also boasts a well-equipped fitness centre and a trendy restaurant serving delicious cuisine.

Here's what one guest had to say: "Absolutely loved my stay at ARTOTEL TS Suites Surabaya! The room was spacious and beautifully decorated, and the staff went above and beyond to make me feel welcome. The rooftop pool was a definite highlight. Highly recommend!"

ARTOTEL TS Suites Surabaya Room Types Available

Choosing the right hotel room type can significantly enhance your stay. ARTOTEL TS Suites Surabaya offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Studio Room:

    These rooms offer a comfortable space with a combined living and sleeping area. Expect city views and both smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Studio Room, the Deluxe Room provides extra space to relax. Some rooms may include a bathtub.
  • Executive Room:

    Ideal for business travellers, the Executive Room offers a dedicated workspace and enhanced amenities.
  • Family Suite:

    Perfect for families, these suites feature separate living and sleeping areas, providing ample space for everyone.
  • Presidential Suite:

    The most luxurious option, the Presidential Suite boasts stunning views, a spacious living area, and premium amenities.

Please note that ARTOTEL TS Suites Surabaya is not a pet-friendly hotel.

Hotel Facilities in ARTOTEL TS Suites Surabaya

ARTOTEL TS Suites Surabaya offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay. These hotel facilities cater to both adults and children, making it an ideal choice for families and individual travellers alike.

  • Rooftop Swimming Pool:

    Enjoy a refreshing dip in the rooftop pool while taking in panoramic city views. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active during your stay with the hotel's well-equipped fitness centre. Open 24 hours.
  • Spa & Wellness Centre:

    Indulge in a relaxing massage or treatment at the spa. Prices vary depending on the service.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Meeting Rooms:

    Host your business meetings or events in the hotel's modern meeting rooms.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • On-site Restaurant:

    Enjoy delicious meals at the hotel's restaurant, serving a variety of local and international dishes.

Hotel Buffet or Restaurant/Cafe in ARTOTEL TS Suites Surabaya

ARTOTEL TS Suites Surabaya offers several dining options, including a hotel buffet and a stylish hotel cafe. Whether you're looking for a hearty meal or a quick snack, you'll find something to satisfy your cravings.

  • Rookies Coffee Shop:

    Enjoy a selection of coffee, tea, pastries, and light meals. Open daily from 7:00 AM to 10:00 PM.
  • BART Restaurant:

    This restaurant serves a variety of Indonesian and international dishes. The hotel buffet is available for breakfast, lunch, and dinner. Prices start from SGD 25 per person. Open daily from 6:00 AM to 11:00 PM.
  • The Lounge:

    Relax and unwind with a cocktail or a glass of wine at The Lounge. Open daily from 5:00 PM to 1:00 AM.

A signature dish to try at BART Restaurant is the "Nasi Goreng Jawa," a flavorful Javanese fried rice.

ARTOTEL TS Suites Surabaya Airport pickups and How to Book

Looking for hotels with airport shuttle services? ARTOTEL TS Suites Surabaya offers a convenient hotel to airport transfer service to ensure a hassle-free arrival and departure. Here's how to book:

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm the booking and provide instructions on where to meet the driver at the airport.

Nearby MRT Station & Bus Stops

Navigating Surabaya using public transport is relatively easy. Here are some nearby MRT stations and bus stops near ARTOTEL TS Suites Surabaya:

  • Nearest Bus Stop:

    The closest bus stop is located on Jalan Raya Gubeng, approximately 500 meters from the hotel.
  • Gubeng Train Station:

    While not an MRT, Gubeng Train Station is a major transportation hub, located approximately 1 km from the hotel.

For bus travel, you can purchase a Surabaya e-card at designated kiosks or convenience stores. This card can be used on most public buses in the city.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and things to see nearby ARTOTEL TS Suites Surabaya? Surabaya offers a variety of family-friendly attractions and nearby sightseeing places. Here are a few places to visit nearby:

  • Surabaya Zoo (Kebun Binatang Surabaya):

    One of the oldest and largest zoos in Southeast Asia, home to a diverse collection of animals. Located approximately 8 km from the hotel. Entry price: SGD 5 per person.
  • Suroboyo Carnival Park:

    An amusement park with rides, games, and attractions for all ages. Located approximately 10 km from the hotel. Entry price: SGD 10 per person.
  • Ciputra Waterpark:

    A fun-filled waterpark with slides, pools, and water activities. Located approximately 15 km from the hotel. Entry price: SGD 12 per person.
  • House of Sampoerna:

    A museum showcasing the history of Sampoerna cigarettes, housed in a Dutch colonial building. Located approximately 6 km from the hotel. Free entry.
  • Monumen Kapal Selam (Submarine Monument):

    A retired Soviet submarine turned museum, offering a glimpse into naval history. Located approximately 7 km from the hotel. Entry price: SGD 3 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near ARTOTEL TS Suites Surabaya (Surabaya)

Exploring the local food scene is a must when visiting Surabaya. Here are some nearby dining options, including local restaurants and food eatiries near me:

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Bon Ami Restaurant:

    Known for its Indonesian and European cuisine, offering a comfortable dining experience.
  • McDonald's:

    A familiar fast-food option for a quick and easy meal.

Local Street Food:

  • Sate Klopo Ondomohen:

    Grilled skewers of marinated meat, served with a sweet and savory peanut sauce.
  • Rawon Setan:

    A rich and flavorful beef soup, known for its dark color and spicy taste.
  • Lontong Balap:

    A traditional Surabaya dish consisting of rice cakes, tofu, bean sprouts, and shrimp paste.
  • Tahu Tek Tek:

    Fried tofu and potatoes, served with a peanut sauce and shrimp crackers.
  • Rujak Cingur:

    A unique salad made with boiled cow lips, vegetables, and a spicy shrimp paste dressing.

Shopping places near ARTOTEL TS Suites Surabaya (Surabaya)

Looking for nearby shopping options during your stay at ARTOTEL TS Suites Surabaya? Here are a few malls near hotel and other shopping places in or near Surabaya:

  • Tunjungan Plaza:

    One of the largest and most popular shopping malls in Surabaya, offering a wide range of international and local brands.
  • Galaxy Mall:

    Another large shopping mall with a variety of shops, restaurants, and entertainment options.
  • Pasar Atom:

    A traditional market where you can find a variety of goods, including clothing, electronics, and food.

Other Places to Stay Near ARTOTEL TS Suites Surabaya

If ARTOTEL TS Suites Surabaya is fully booked or you're looking for alternative accommodations, here are some other hotels nearby. We've included a range of options, from luxury hotels to more affordable hotels nearby.

Luxury/5-6 Star Hotels Nearby:

  • Shangri-La Hotel, Surabaya:

    A luxurious hotel offering exceptional service and amenities.
  • JW Marriott Hotel Surabaya:

    A stylish hotel with a rooftop pool and stunning city views.
  • The Westin Surabaya:

    A modern hotel with a focus on wellness and relaxation.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Wyndham Surabaya:

    A comfortable hotel with a range of facilities, including a swimming pool and fitness centre.
  • Four Points by Sheraton Surabaya:

    A modern hotel with a convenient location and friendly service.
  • Hotel Ciputra World Surabaya:

    A well-appointed hotel connected to a shopping mall.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Pop! Hotel Gubeng Surabaya:

    A budget-friendly hotel with clean and comfortable rooms.
  • Amaris Hotel Embong Malang Surabaya:

    A simple and convenient hotel with a central location.
  • Quest Hotel Surabaya:

    A modern hotel offering good value for money.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Surabaya is essential, and ARTOTEL TS Suites Surabaya offers a fantastic blend of style, comfort, and convenience. With its modern design, excellent facilities, and strategic location, it's an ideal choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Surabaya. Book your stay at ARTOTEL TS Suites Surabaya through Traveloka for exclusive deals and a seamless booking experience. Explore a wide range of options and book cheap hotels in Indonesia or find cheap hotels nearby to make your trip unforgettable.

All facilities in ARTOTEL TS Suites Surabaya

Entertainment Facility ARTOTEL TS Suites Surabaya
Entertainment Facility
Functional Hall ARTOTEL TS Suites Surabaya
Functional Hall
Common Space ARTOTEL TS Suites Surabaya
Common Space
Lobby ARTOTEL TS Suites Surabaya
Lobby
Exterior ARTOTEL TS Suites Surabaya
Exterior

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour security
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Public Facilities

  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in ARTOTEL TS Suites Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ARTOTEL TS Suites Surabaya
125
Number of floors in ARTOTEL TS Suites Surabaya
10
Another facilities in ARTOTEL TS Suites Surabaya
Bellhop, Concierge, Doorman, Express check-in, Express check-out

Frequently asked question in ARTOTEL TS Suites Surabaya

What are available facilities at ARTOTEL TS Suites Surabaya?
There are top facilites at ARTOTEL TS Suites Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ARTOTEL TS Suites Surabaya?
The standard check-in time at ARTOTEL TS Suites Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does ARTOTEL TS Suites Surabaya provide breakfast?
Yes, ARTOTEL TS Suites Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ARTOTEL TS Suites Surabaya
ARTOTEL TS Suites Surabaya has a 4.0-star rating.
How many floors does ARTOTEL TS Suites Surabaya have?
ARTOTEL TS Suites Surabaya has 10.
See All

More Reviews from Other Guests in ARTOTEL TS Suites Surabaya

9.0
Exceptional
From 1,119 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.7

Location

9.0

Service and Facilites

9.1

People often mention about ARTOTEL TS Suites Surabaya
All
Ukuran Kamar (118)
Kamar Tidur (113)
Keramahan Staff (110)
Suasana (103)
Kamar Mandi (102)
Area Hotel (78)
Jarak ke Pusat Kota (76)
Waktu Check-in/out (73)
Wifi (69)
Akses (68)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ARTOTEL TS Suites Surabaya

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
Spacious room. Breakfast was okay. However, the open-plan bathroom with sliding doors and glass doors for the shower and toilet was a bit strange for us Indonesians, especially Muslims. We ordered food through the front desk, but it never arrived until we checked out.
Translated by Google Icon
See original
Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Check-in and check-out were incredibly easy (not complicated by having to wait a long time), and the atmosphere was comfortable. It made me feel at home and want to come back again.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Friendly hotel staff, large and clean rooms.
Translated by Google Icon
See original
1 people find it helpful
1***4
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Surabaya is one of the favorite places to visit. No need to worry about finding a staycation spot for couples looking for a place to rest. Artotel offers comfortable facilities and a great selection of dining options. They provide wholehearted service. So don't miss out. Or try staying here too.
Translated by Google Icon
See original
Find this review helpful?
m***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel is beautiful, and the staff is friendly and polite. The facilities are complete and adequate. It's absolutely top-notch.
Translated by Google Icon
See original
Find this review helpful?
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
The hotel staff is friendly. The facilities are okay. However, the breakfast variety is very limited, unlike Artotel in other cities.
Translated by Google Icon
See original
Find this review helpful?
T***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The check-in process was fast, the staff were friendly, but I didn't like the smell of the room, it smelled like incense.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your review. We apologize if your stay did not meet your expectations. It would be greatly appreciated if you could share your feedback in detail so that we can improve in the future. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The bathtub is really nice, the room is very spacious 🥰
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for the positive review you received during your stay at Artotel TS Suites Surabaya. Your positive feedback is a driving force for us to continuously improve our hotel's services and facilities. We are committed to providing the best possible experience for all our guests. We hope to welcome you back again soon. Thank you! General Manager Teddy Patrick, S.E., M.Par., CHA
Translated by Google Icon
See original
Sublime R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great rooms, staff and management. Location and always made to feel at home
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear our beloved guest, Thank you very much for your positive review during your stay at ARTOTEL TS Suites Surabaya. Your kind feedback is a great motivation for us to continuously improve the quality of our service and facilities. We are committed to providing the best experience for all our guests. We look forward to welcoming you back again soon. We heART You, Teddy Patrick, S.E., M.Par., CHA General Manager
Qomariah R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the hotel access is quite good.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is a great encouragement for us to continuously improve the quality of our services and facilities. We are committed to providing the best possible experience to all our guests and we look forward to welcoming you back again. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
n***y
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
Good, but unfortunately making tea is very difficult.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for the positive review you received during your stay at Artotel TS Suites Surabaya. Your positive feedback is a driving force for us to continuously improve our hotel's services and facilities. We are committed to providing the best possible experience for all our guests. We look forward to welcoming you back again. Thank you! General Manager Teddy Patrick, S.E., M.Par., CHA
Translated by Google Icon
See original
Insung
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Highly recommended, close to the city center mall.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is a great encouragement for us to continuously improve the quality of our services and facilities. We are committed to providing the best possible experience to all our guests and we look forward to welcoming you back again. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
Rini S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Quite strategic location, spacious parking.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is a great encouragement for us to continuously improve the quality of our services and facilities. We are committed to providing the best possible experience to all our guests and we look forward to welcoming you back again. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
Profile Picture
hendro K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable hotel, nice rooms, complete facilities.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is a great encouragement for us to continuously improve the quality of our services and facilities. We are committed to providing the best possible experience to all our guests and we look forward to welcoming you back again. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
comfy, clean, helpful staff. recomended
1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is a great encouragement for us to continuously improve the quality of our services and facilities. We are committed to providing the best possible experience to all our guests and we look forward to welcoming you back again. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
friendly hotel staff, spacious, clean rooms
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is a great encouragement for us to continuously improve the quality of our services and facilities. We are committed to providing the best possible experience to all our guests and we look forward to welcoming you back again. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
Jelita
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The food menu should have more variety, and the taste could be even better.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for your review. We apologize if your stay did not meet your expectations. It would be greatly appreciated if you could share your feedback in detail so that we can improve in the future. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
f***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
😍😍😍😍😍😍😍😍😍😍😍 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰😍😍😍😍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear valued guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is an encouragement for us to continue improving the quality of our services and hotel facilities. We are committed to providing the best experience for all our guests. We look forward to welcoming you back. We heart you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
A***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Comfortable place to vacation, love the room, very nice & clean, and the price is very okay.
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear our beloved guest, Thank you very much for your positive review during your stay at ARTOTEL TS Suites Surabaya. Your kind feedback is a great motivation for us to continuously improve the quality of our service and facilities. We are committed to providing the best experience for all our guests. We look forward to welcoming you back again soon. We heART You, Teddy Patrick, S.E., M.Par., CHA General Manager
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
All the staff are very friendly, and the rooms are clean and spacious. It's easy to get everywhere. One of my favorite places to stay in Surabaya.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear valued guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is an encouragement for us to continue improving the quality of our services and hotel facilities. We are committed to providing the best experience for all our guests. We look forward to welcoming you back. We heart you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 ARTOTEL TS Suites Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,119 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.7

Location

9.0

Service and Facilites

9.1

People often mention about ARTOTEL TS Suites Surabaya
All
Ukuran Kamar (118)
Kamar Tidur (113)
Keramahan Staff (110)
Suasana (103)
Kamar Mandi (102)
Area Hotel (78)
Jarak ke Pusat Kota (76)
Waktu Check-in/out (73)
Wifi (69)
Akses (68)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ARTOTEL TS Suites Surabaya

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
Spacious room. Breakfast was okay. However, the open-plan bathroom with sliding doors and glass doors for the shower and toilet was a bit strange for us Indonesians, especially Muslims. We ordered food through the front desk, but it never arrived until we checked out.
Translated by Google Icon
See original
Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Check-in and check-out were incredibly easy (not complicated by having to wait a long time), and the atmosphere was comfortable. It made me feel at home and want to come back again.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Friendly hotel staff, large and clean rooms.
Translated by Google Icon
See original
1 people find it helpful
1***4
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Surabaya is one of the favorite places to visit. No need to worry about finding a staycation spot for couples looking for a place to rest. Artotel offers comfortable facilities and a great selection of dining options. They provide wholehearted service. So don't miss out. Or try staying here too.
Translated by Google Icon
See original
Find this review helpful?
m***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel is beautiful, and the staff is friendly and polite. The facilities are complete and adequate. It's absolutely top-notch.
Translated by Google Icon
See original
Find this review helpful?
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
The hotel staff is friendly. The facilities are okay. However, the breakfast variety is very limited, unlike Artotel in other cities.
Translated by Google Icon
See original
Find this review helpful?
T***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The check-in process was fast, the staff were friendly, but I didn't like the smell of the room, it smelled like incense.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your review. We apologize if your stay did not meet your expectations. It would be greatly appreciated if you could share your feedback in detail so that we can improve in the future. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The bathtub is really nice, the room is very spacious 🥰
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for the positive review you received during your stay at Artotel TS Suites Surabaya. Your positive feedback is a driving force for us to continuously improve our hotel's services and facilities. We are committed to providing the best possible experience for all our guests. We hope to welcome you back again soon. Thank you! General Manager Teddy Patrick, S.E., M.Par., CHA
Translated by Google Icon
See original
Sublime R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great rooms, staff and management. Location and always made to feel at home
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear our beloved guest, Thank you very much for your positive review during your stay at ARTOTEL TS Suites Surabaya. Your kind feedback is a great motivation for us to continuously improve the quality of our service and facilities. We are committed to providing the best experience for all our guests. We look forward to welcoming you back again soon. We heART You, Teddy Patrick, S.E., M.Par., CHA General Manager
Qomariah R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the hotel access is quite good.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is a great encouragement for us to continuously improve the quality of our services and facilities. We are committed to providing the best possible experience to all our guests and we look forward to welcoming you back again. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
n***y
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
Good, but unfortunately making tea is very difficult.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for the positive review you received during your stay at Artotel TS Suites Surabaya. Your positive feedback is a driving force for us to continuously improve our hotel's services and facilities. We are committed to providing the best possible experience for all our guests. We look forward to welcoming you back again. Thank you! General Manager Teddy Patrick, S.E., M.Par., CHA
Translated by Google Icon
See original
Insung
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Highly recommended, close to the city center mall.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is a great encouragement for us to continuously improve the quality of our services and facilities. We are committed to providing the best possible experience to all our guests and we look forward to welcoming you back again. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
Rini S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Quite strategic location, spacious parking.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is a great encouragement for us to continuously improve the quality of our services and facilities. We are committed to providing the best possible experience to all our guests and we look forward to welcoming you back again. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
Profile Picture
hendro K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable hotel, nice rooms, complete facilities.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is a great encouragement for us to continuously improve the quality of our services and facilities. We are committed to providing the best possible experience to all our guests and we look forward to welcoming you back again. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
comfy, clean, helpful staff. recomended
1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is a great encouragement for us to continuously improve the quality of our services and facilities. We are committed to providing the best possible experience to all our guests and we look forward to welcoming you back again. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
friendly hotel staff, spacious, clean rooms
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is a great encouragement for us to continuously improve the quality of our services and facilities. We are committed to providing the best possible experience to all our guests and we look forward to welcoming you back again. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
Jelita
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The food menu should have more variety, and the taste could be even better.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for your review. We apologize if your stay did not meet your expectations. It would be greatly appreciated if you could share your feedback in detail so that we can improve in the future. We love you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
f***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
😍😍😍😍😍😍😍😍😍😍😍 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰😍😍😍😍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear valued guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is an encouragement for us to continue improving the quality of our services and hotel facilities. We are committed to providing the best experience for all our guests. We look forward to welcoming you back. We heart you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
A***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Comfortable place to vacation, love the room, very nice & clean, and the price is very okay.
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear our beloved guest, Thank you very much for your positive review during your stay at ARTOTEL TS Suites Surabaya. Your kind feedback is a great motivation for us to continuously improve the quality of our service and facilities. We are committed to providing the best experience for all our guests. We look forward to welcoming you back again soon. We heART You, Teddy Patrick, S.E., M.Par., CHA General Manager
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
All the staff are very friendly, and the rooms are clean and spacious. It's easy to get everywhere. One of my favorite places to stay in Surabaya.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear valued guest, Thank you very much for your positive review during your stay at Artotel TS Suites Surabaya. Your positive review is an encouragement for us to continue improving the quality of our services and hotel facilities. We are committed to providing the best experience for all our guests. We look forward to welcoming you back. We heart you, Teddy Patrick, S.E., M.Par., CHA. General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40