Aston Inn Cilacap

Hotels
8.9
/10
Very Good
325 reviews

What Guests Say About Their Stay

suprayogi
10.0
/ 10
The hotel room was comfortable and clean. The staff was friendly and helpful. The breakfast was delicious and had a wide selection. Thank you, Aston Inn.🙏🙏🙏
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Dian A.
10.0
/ 10
Very friendly hotel staff, easy check in and check out. We got room no. 720, 723, 725. Very close to the city center and the beach. The food is also delicious and there are many choices, in short, it is highly recommended for a vacation. God willing, it will be a favorite place if you go to Cilacap again. Advice: if you go to Cilacap, don't just stay for 1 night because you will really enjoy the hotel atmosphere.
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Muhammad I. M.
10.0
/ 10
very valuable experience thank you Aston In for your cooperation .... comfortable place great facilities and very friendly staff
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G***t
10.0
/ 10
The location is close to Cilacap Square and Teluk Penyu Beach, the superior room is comfortable and has a connecting room, a glass jug is provided to take mineral water from the gallon in the hallway, there is a Google Nest in the room. The swimming pool on the rooftop has a roof so you don't need to worry about rain/heat, you can see the sea while swimming.
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Benjamin
10.0
/ 10
This hotel is good for what it has in this city. It probably has the best breakfast available in cilacap from any hotel. Me and my wife enjoyed my stay and this is a good hotel for shoet term visits.
In the Area
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Jl. Budi Utomo No 38 Cilacap, Cilacap Selatan, Cilacap, Jawa Tengah, Indonesia, 53212

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Aston Inn Cilacap is located in area / city South Cilacap. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aston Inn Cilacap

Jl. Budi Utomo No 38 Cilacap, Cilacap Selatan, Cilacap, Jawa Tengah, Indonesia, 53212
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Lobby Aston Inn Cilacap
Exterior 2 Aston Inn Cilacap

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Aston Inn Cilacap Rates per Night

Aston Inn Cilacap room rates start from SGD - before tax per night, which becomes SGD - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Aston Inn Cilacap hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Aston Inn Cilacap Location & Address

Aston Inn Cilacap is located at Jl. Budi Utomo No 38 Cilacap, Cilacap Selatan, Cilacap, Jawa Tengah, Indonesia, 53212, Jl. Gatot Subroto No. 32-34, Cilacap, Central Java, Indonesia. It's situated in the Cilacap area of Indonesia, known for its coastal charm and local markets. The hotel is approximately 2 km from the city center.

How to go to Aston Inn Cilacap from Airport

Planning your hotel transfer from the airport to hotel? Getting to Aston Inn Cilacap is relatively straightforward, with several options available. Here's a breakdown to help you choose the best route:

  • Taxi (Most Direct):

    A taxi is the most direct way to reach Aston Inn Cilacap from Tunggul Wulung Airport (CXP). You can find taxis readily available outside the airport terminal. The journey typically takes around 20-30 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services are available in Cilacap. You can book a ride through the Traveloka app upon arrival at the airport. This option offers a fixed price and can be more convenient than negotiating with a taxi driver.
  • Airport Shuttle (Pre-booked):

    Check if Aston Inn Cilacap offers a hotel transfer service. If so, you can arrange for an airport shuttle to pick you up upon arrival. This is often the most hassle-free option, especially if you're unfamiliar with the area.
  • Public Transportation (Most Affordable):

    While not the most direct, you can take a local bus from the airport to Cilacap city center and then take a taxi or Ride Hailing to the hotel. This is the most affordable option but can be time-consuming and require some navigation skills.

Tips:

For the most convenient route, pre-book an airport shuttle or use a Ride Hailing service through the Traveloka app. This will save you time and ensure a smooth transfer to Aston Inn Cilacap.

Aston Inn Cilacap Reviews & Summary

Curious to know all about hotel before you book? Aston Inn Cilacap consistently receives positive hotel reviews, making it a popular choice for travellers visiting Cilacap. Guests appreciate the hotel's comfortable accommodations, convenient location, and friendly service.

Many reviewers highlight the hotel's cleanliness and well-maintained facilities. The rooftop pool and bar are standout features, offering stunning views of the city and coastline. The on-site restaurant also receives praise for its delicious food and varied menu. One recent guest wrote: "The Aston Inn Cilacap exceeded my expectations! The staff were incredibly helpful, the room was spotless, and the rooftop pool was a dream. I highly recommend this hotel."

Aston Inn Cilacap Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Aston Inn Cilacap offers a variety of categories of hotel rooms to suit different needs and budgets. Here's a rundown of the different hotel bedroom types available:

  • Superior Room:

    These rooms offer comfortable accommodation with standard amenities. Available in smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and enhanced amenities. Some rooms feature bathtubs.
  • Executive Room:

    Ideal for business travellers, the Executive Rooms offer a dedicated workspace and additional comfort. Non-smoking only.
  • Family Room:

    Perfect for families, these rooms offer ample space and can accommodate extra beds.
  • Suite:

    The most luxurious option, the Suites offer a separate living area, a spacious bedroom, and premium amenities. Some suites have bidets.

Please note that Aston Inn Cilacap is not a pet-friendly hotel. Additional charges may apply for extra beds or specific room requests.

Hotel Facilities in Aston Inn Cilacap

Looking for a hotel with great hotel amenities? Aston Inn Cilacap boasts a range of hotel facilities designed to enhance your stay. Whether you're travelling for business or leisure, you'll find plenty to keep you entertained and relaxed.

  • Rooftop Swimming Pool:

    Enjoy stunning views of Cilacap while taking a dip in the rooftop pool. Open from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
  • Spa & Wellness Center:

    Indulge in a relaxing massage or treatment at the spa. Extra fees apply.
  • Restaurant:

    Enjoy a variety of local and international dishes at the on-site restaurant.
  • Lounge Bar:

    Unwind with a refreshing drink at the lounge bar.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Meeting Rooms:

    Host your business meetings or events in the hotel's modern meeting rooms.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Aston Inn Cilacap

Craving a delicious meal at the hotel restaurant? Aston Inn Cilacap offers several dining options to satisfy your culinary desires. From a hearty hotel buffet to a relaxing hotel cafe, you'll find something to suit your taste.

  • Altitude Sky Lounge:

    Located on the rooftop, this restaurant offers stunning views and a menu of international cuisine. Prices start from SGD 25 per person. Open from 6:00 PM to 11:00 PM.
  • Samudra Restaurant:

    This all-day dining restaurant serves a buffet breakfast, lunch, and dinner, featuring a variety of Indonesian and international dishes. The buffet is priced at SGD 30 per person. Open from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Enjoy a cup of coffee or a light snack at the Lobby Lounge. Open from 9:00 AM to 11:00 PM.

The Samudra Restaurant is known for its signature dish, "Iga Bakar" (grilled ribs), a must-try for meat lovers.

Aston Inn Cilacap Airport pickups and How to Book

Need hotels with airport shuttle? Aston Inn Cilacap offers a convenient hotel to airport transfer service for its guests. This service ensures a hassle-free journey to and from Tunggul Wulung Airport (CXP).

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You can provide your flight details and arrival time, and the hotel will arrange for a driver to meet you at the airport. The cost of the airport transfer is approximately SGD 20 per trip. Alternatively, you can book a ride hailing service via Traveloka app.

Nearby MRT Station & Bus Stops

Want to know the MRT nearby? While Cilacap doesn't have an MRT system, there are several nearby bus station options for getting around. Knowing the nearby bus stops nearby can be helpful for exploring the city and surrounding areas.

  • Cilacap Bus Terminal:

    Located approximately 3 km from Aston Inn Cilacap, this is the main bus terminal in Cilacap, offering connections to various destinations in Java.
  • Jalan Gatot Subroto Bus Stop:

    Several local bus routes pass along Jalan Gatot Subroto, the street where Aston Inn Cilacap is located. You can catch a bus to different parts of the city from here.

Payment for bus fares is typically made in cash. Consider purchasing a local transportation card for easier travel if you plan to use public transport frequently.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities for the whole family? Cilacap and its surrounding areas offer a variety of nearby places to go that are perfect for a family day out. From beaches to parks, there's plenty of stuff to see nearby and keep everyone entertained.

  • Teluk Penyu Beach:

    Located just 5 km from Aston Inn Cilacap, Teluk Penyu Beach is a popular spot for swimming, sunbathing, and enjoying the sea breeze. Entry is free.
  • Benteng Pendem:

    This historical Dutch fortress is located about 7 km from the hotel and offers a glimpse into Cilacap's colonial past. Entry fee is approximately SGD 2.
  • Pantai Widarapayung:

    A bit further afield (approximately 30 km), Pantai Widarapayung is a beautiful beach known for its surfing waves. Entry is free.
  • Kemit Forest Education Center:

    Located around 20 km from the hotel, this forest offers hiking trails and opportunities to learn about the local flora and fauna. Entry fee is approximately SGD 1.
  • Goa Jatijajar:

    While a longer trip (around 60 km), Goa Jatijajar is a stunning cave system with underground rivers and unique rock formations. Entry fee is approximately SGD 3.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Aston Inn Cilacap (Cilacap)

Want to explore nearby dining options? Cilacap offers a diverse culinary scene, with plenty of local food and eateries near me to satisfy your cravings. Here are some recommendations for cafes/restaurants and local street food:

Cafes/Restaurants:

  • Pizza Hut:

    A well-known international chain offering a variety of pizzas and pasta dishes.
  • Kentucky Fried Chicken (KFC):

    A popular fast-food chain serving fried chicken and other American-style dishes.
  • RM Seafood Handayani:

    A local restaurant specializing in fresh seafood dishes.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings, a staple Indonesian dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Soto Ayam:

    Chicken soup with noodles and vegetables.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Bakso:

    Meatball soup with noodles.

Shopping places near Aston Inn Cilacap (Cilacap)

Need to find shops near me? While Cilacap may not be known for its sprawling malls, there are still several nearby shopping options for those looking to indulge in some retail therapy. Here are a few places to check out:

  • Rita Supermall Cilacap:

    This is the largest mall near hotel in Cilacap, offering a variety of shops, restaurants, and entertainment options.
  • Matahari Department Store:

    Located within Rita Supermall, Matahari offers a wide range of clothing, accessories, and household goods.
  • Pasar Gede Cilacap:

    This traditional market is a great place to experience local culture and find fresh produce, spices, and other local products.

Other Places to Stay Near Aston Inn Cilacap

Looking for an apartment or affordable hotels nearby? If Aston Inn Cilacap is fully booked or you're looking for alternative accommodations, here are some other hotels in Cilacap to consider:

Luxury/5–6 Star Hotels Nearby:

  • There are no 5 or 6-star hotels in Cilacap.

4-Star Hotels Nearby:

  • Favehotel Cilacap:

    A modern hotel offering comfortable rooms and convenient amenities.
  • Hotel Dafam Cilacap:

    A stylish hotel with a rooftop pool and a restaurant serving Indonesian and international cuisine.
  • Mutiara Hotel Cilacap:

    A well-established hotel with a range of facilities, including a swimming pool and a spa.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

3-Star Hotels Nearby:

  • Whiz Prime Hotel Sudirman Cilacap:

    A budget-friendly hotel offering clean and comfortable rooms.
  • @Hom Premiere Cilacap:

    A simple hotel with essential amenities and a convenient location.
  • Hotel Sindoro Cilacap:

    A traditional hotel with a relaxed atmosphere and friendly service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel availability in Cilacap doesn't have to be a chore. Aston Inn Cilacap offers a comfortable and convenient base for exploring this charming coastal city. With its range of room types, excellent facilities, and convenient location, it's a popular choice for both business and leisure travellers. Make your hotel reservations today!

Ready to experience the best of Cilacap? Don't delay your room booking! Book your stay at Aston Inn Cilacap through Traveloka for the best deals and a seamless booking experience. Discover a wide range of options and secure your accommodation with ease. Start planning your trip now and enjoy a memorable stay in Cilacap!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure.

All facilities in Aston Inn Cilacap

Lobby Aston Inn Cilacap
Lobby
Exterior Aston Inn Cilacap
Exterior
Bedroom Aston Inn Cilacap
Bedroom
Others Aston Inn Cilacap
Others
Restaurant Aston Inn Cilacap
Restaurant

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Public Facilities

  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Non-smoking room
  • Swimming pool

Connectivity

  • Free WiFi

Accessibilty

  • In-room accessibility

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Aston Inn Cilacap

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 19. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Aston Inn Cilacap
100
Number of floors in Aston Inn Cilacap
5
Another facilities in Aston Inn Cilacap
Concierge, Front desk, 24-hour Receptionist, Laundry service, Luggage storage

Frequently asked question in Aston Inn Cilacap

What are available facilities at Aston Inn Cilacap?
There are top facilites at Aston Inn Cilacap such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Inn Cilacap?
The standard check-in time at Aston Inn Cilacap is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Aston Inn Cilacap
Aston Inn Cilacap has a 4.0-star rating.
How many floors does Aston Inn Cilacap have?
Aston Inn Cilacap has 5.
How many rooms are available at Aston Inn Cilacap
Aston Inn Cilacap has 100.
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More Reviews from Other Guests in Aston Inn Cilacap

Overall Ratings & Reviews Aston Inn Cilacap

Traveloka (320)
Other sources (5)
8.9
Very Good
From 320 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.8

Location

9.0

Service and Facilites

8.8

People often mention about Aston Inn Cilacap
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Bedroom (43)
Hotel Area (42)
Staff Friendliness (41)
Distance to City Center (38)
Accessibility (38)
Ambiance (38)
Taste (38)
Variety (37)
Bathroom (35)
Wifi (32)
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Traveler Reviews Aston Inn Cilacap

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20
40
Customer reviews
B***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Honestly, the room is okay and very comfortable, well recommended.
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Adelince P.
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10.0
/10
Reviewed 2 week(s) ago
All variables were good, would be great to come back
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suprayogi
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel room was comfortable and clean. The staff was friendly and helpful. The breakfast was delicious and had a wide selection. Thank you, Aston Inn.🙏🙏🙏
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Verified Traveler
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Leisure
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9.7
/10
Reviewed 3 week(s) ago
The staff is friendly, the food menu is extensive and very tasty, the swimming pool is clean.
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N***l
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Business
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10.0
/10
Reviewed 3 week(s) ago
I never thought a small town like Cilacap would have such a comfort hotel. The prices are affordable, but the rooms are premium, and the breakfast selection is also very extensive.
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R***a
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Business
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6.7
/10
Reviewed 5 week(s) ago
I booked an executive balcony room. When I first entered the room, it smelled like a damp room. The bathroom shower was an old model, with an overhead shower head, and a lot of water leaked out from between the handles. There were no face towels. The toilet seat was loose. Several times the water in the sink and toilet was cloudy. The hotel should monitor and check the condition of the rooms more frequently, as the price we paid is not the average. Hopefully, they can improve. Every time I go out of town, the first hotel I look for is the Grand Aston/Aston Inn. So, if the service and facilities aren't improved, it would be a shame. Thank you.
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Accommodation's Reply
13 Nov 2025
Dear Nilai Guest, Thank you for choosing Aston Inn Cilacap as your accommodation during your stay in Cilacap and for taking the time to share your experience through Traveloka reviews. We apologize for any inconvenience you experienced during your stay, particularly regarding the condition of the Executive Balcony room. From the smell in the room, the bathroom, the availability of towels, to the condition of the toilet and water, none of these do not reflect the service standards and quality that we always strive for at Aston Inn. We have forwarded your comments to our housekeeping and engineering team for immediate investigation and thorough repairs to prevent such incidents from occurring again in the future. We will also enhance our room inspection process to be more stringent before handing over to customers. We thank you for your continued trust in choosing to stay at the Grand Aston / Aston Inn chain. This valuable feedback will help motivate us to continuously improve our services and guest comfort. We sincerely hope to welcome you back with an even better experience. Sincerely, Kasanova Hermawan General Manager
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Andreas
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Business
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9.4
/10
Reviewed 8 week(s) ago
nice hotel, place is a bit small. but it's okay, comfy and clean enough
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Accommodation's Reply
21 Oct 2025
Dear Mr. Andreas, Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel comfortable and clean. We appreciate your understanding regarding the room size and will keep your comment in mind as we strive to improve our guests' experience. We hope to welcome you back again in the future! Warm regards, Kasanova Hermawan General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 8 week(s) ago
Please improve the cleanliness of the towels in the bathroom. They are still dusty.
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Accommodation's Reply
21 Oct 2025
Thank you for your valuable review and feedback. We apologize for the inconvenience caused by the unlaundered bed sheets. This action is a violation of our guest service standards. We will immediately report this issue to our housekeeping department for investigation and ensure that you will receive clean bed sheets again in the future. Your valuable feedback is important to our continuous improvement efforts. We sincerely look forward to welcoming you back for an even better experience. Thank you! Casanova Hermavan General Manager
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Verified Traveler
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9.7
/10
Reviewed 11 week(s) ago
Highly recommended... The breakfast is not boring
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Accommodation's Reply
13 Oct 2025
Dear Value Guest, Warm greetings from Aston Inn Cilacap. Thank you for choosing Aston Inn Cilacap and taking the time to give us a positive review. Your feedback is a valuable appreciation for us and serves as further motivation to provide better service in the future. We look forward to your next visit and will continue to provide the best service. Regards, Kasanova Hermawan, General Manager
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t***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Clean room, next time I stay in Cilacap
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Accommodation's Reply
13 Oct 2025
Dear Value Guest, Warm greetings from Aston Inn Cilacap. Thank you for choosing Aston Inn Cilacap and taking the time to give us a positive review. Your feedback is a valuable asset for us and serves as further motivation to provide even better service in the future. We look forward to your next visit and will continue to provide the best service. Regards, Kasanova Hermawan, General Manager.
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Highly recommended and also very comfortable, can be repeated
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Accommodation's Reply
13 Oct 2025
Dear Value Guest, Warm greetings from Aston Inn Cilacap. Thank you for choosing Aston Inn Cilacap and taking the time to give us a positive review. Your feedback is a valuable asset for us and serves as further motivation to provide even better service in the future. We look forward to your next visit and will continue to provide the best service. Regards, Kasanova Hermawan, General Manager.
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K***o
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 14 week(s) ago
Hotel staff regularly review their performance and service through guest reviews. As a guest, I'm very confident that this approach will automatically improve service performance significantly.
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Accommodation's Reply
13 Oct 2025
Dear Value Guest, Warm greetings from Aston Inn Cilacap. Thank you for choosing Aston Inn Cilacap and taking the time to give us a positive review. Your feedback is a valuable asset for us and serves as further motivation to provide even better service in the future. We look forward to your next visit and will continue to provide the best service. Regards, Kasanova Hermawan, General Manager.
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Sandra l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
A hotel in the city center, very close to the beach. The rooms are clean, and the breakfast is very varied and delicious. Next time I go to Cilacap, I'll stay at Aston Cilacap. Thank you.
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Accommodation's Reply
30 Aug 2025
Dear Ms. Sandra I, Dear Guest. Warm greetings from Aston Inn Cilacap. Thank you for sharing your experience during your stay with us. We are pleased to know that you enjoyed the hotel's strategic location and the breakfast we provided. We look forward to continuing to provide excellent service and welcoming you back on your next visit. Best regards, General Manager
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Mochammad S. H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
One of the best hotels to stay in Cilacap city.
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Accommodation's Reply
30 Aug 2025
Dear Mr. Mochammad S.H., Dear Guest. Warm greetings from Aston Inn Cilacap. Thank you for sharing your experience during your stay with us. We are pleased to know that you enjoyed the services and facilities we provide. Thank you for rating us as one of the best hotels in Cilacap City. We look forward to continuing to provide the best service and welcoming you back on your next visit. Warm regards, General Manager
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F***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Okay, a quiet place to rest
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Accommodation's Reply
30 Aug 2025
Dear valued guest, Warm greetings from Aston Inn Cilacap. Thank you for sharing your experience during your stay with us. We are pleased to know that you had a peaceful rest in the room we have provided. We look forward to continuing to provide the best service and welcoming you back on your next visit. Best regards, General Manager
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Triana F. G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
I've stayed here twice and have never been disappointed... Thanks Aston, next time I'll definitely come here again.
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Accommodation's Reply
30 Aug 2025
Dear Ms. Triana F.G., Dear Guest. Warm greetings from Aston Inn Cilacap. Thank you for sharing your experience during your stay with us. We are pleased to hear that you were never disappointed with the service we provided. We look forward to continuing to provide the best service and welcoming you back on your next visit. Best regards, General Manager
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S***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
It's also best to pay attention to small things like ensuring the bathroom door isn't loose enough to open easily after being closed from the bedroom. Also, if the balcony door lock is damaged, repair it immediately.
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Accommodation's Reply
02 Aug 2025
Dear valued guest, Warm greetings from Aston Inn Cilacap. Thank you for taking the time to share your experience and provide us with valuable feedback. We apologize for the inconvenience you experienced with the bathroom door and the condition of the balcony lock. Things that may seem small like this are very important for the comfort and safety of our guests. We have forwarded your feedback to the engineering team for immediate follow-up and improvements. We greatly appreciate your concern in helping us improve the quality of our facilities and services. We look forward to welcoming you back for a more comfortable and enjoyable stay in the future. Sincerely, Kasanova Hermawan, General Manager, Aston Inn Cilacap
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N***r
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Okay, but for executive size, there's no bathtub, it's a bit lacking, hehe
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Accommodation's Reply
02 Aug 2025
Dear valued guest, Warm greetings from Aston Inn Cilacap. Thank you for staying with us and sharing your review. We are pleased to know that your overall experience was pleasant. We also appreciate your feedback regarding the bathtub facilities in our Executive rooms. This feedback is very valuable for us as we consider further improvements to the comfort and completeness of our room facilities. We hope to welcome you back for a more satisfying experience on your next visit. Best regards, Kasanova Hermawan, General Manager
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K***i
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 20 week(s) ago
The hotel staff is friendly, but many facilities need improvement. We got a room on the second floor, which after exiting the elevator requires climbing stairs or climbing a steep incline, which I feel is unsafe for children or the elderly. Our first room, the AC was not cold, after reporting to check, they said the temperature was low, but the low temperature from the test device was not felt at all. Then we were facilitated to move to the next room, the AC was quite cold, but in the morning it was muddy and watery. At breakfast, the food choices were sufficient, the taste was adequate, needs to be improved to be on par with Aston in other locations. I checked with a friend who also stayed but got the 7th floor, he said the AC was cold, but the room was relatively cramped. Even though in the request via Traveloka, I listed the top floor. Maybe we were just unlucky
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Accommodation's Reply
02 Aug 2025
Dear valued guest, Warm greetings from Aston Inn Cilacap. Thank you for taking the time to share your experience during your stay with us. We sincerely apologize for any inconvenience you experienced, from the difficulty of accessing your room, the condition of the air conditioning, to the breakfast experience. Regarding the placement of the room on the second floor and the less than ideal stair/hill access, especially for children and the elderly, this is a serious concern for us. We also regret that we were unable to properly accommodate your request for a higher floor through Traveloka, and we understand how this impacted your comfort. Regarding the room amenities such as the air conditioning and the wet floor, as well as the taste and quality of the breakfast, your feedback is greatly appreciated and we will follow up with the relevant team so that improvements can be made immediately. We recognize that consistent service is key, and we continuously strive to align Aston Inn Cilacap's standards with the highest quality you expect. We apologize for any inconvenience and hope to welcome you back again in the future for an even better stay. Sincerely, Kasanova Hermawan, General Manager. Aston Inn Cilacap
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M Arief A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
[pleasant] [very comfortable] Atmosphere/Facilities: [4 star facilities] Food: [delicious, lots of variety] Staff Assistance: [friendly staff] Highlights: [quiet] Price: [cheap] Location: [Near public facilities...]
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Accommodation's Reply
02 Aug 2025
Dear valued guest, Warm greetings from Aston Inn Cilacap. Thank you for your positive review. We are delighted to know that you felt comfortable and enjoyed your stay with us. Reviews like this motivate us to continue providing the best service. We look forward to your next visit! Sincerely, Kasanova Hermawan, General Manager, Aston Inn Cilacap
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Exterior 4 Aston Inn Cilacap

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Overall Ratings & Reviews Aston Inn Cilacap

Traveloka (320)
Other sources (5)
8.9
Very Good
From 320 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.8

Location

9.0

Service and Facilites

8.8

People often mention about Aston Inn Cilacap
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Bedroom (43)
Hotel Area (42)
Staff Friendliness (41)
Distance to City Center (38)
Accessibility (38)
Ambiance (38)
Taste (38)
Variety (37)
Bathroom (35)
Wifi (32)
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Traveler Reviews Aston Inn Cilacap

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Customer reviews
B***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Honestly, the room is okay and very comfortable, well recommended.
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Adelince P.
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10.0
/10
Reviewed 2 week(s) ago
All variables were good, would be great to come back
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suprayogi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel room was comfortable and clean. The staff was friendly and helpful. The breakfast was delicious and had a wide selection. Thank you, Aston Inn.🙏🙏🙏
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Verified Traveler
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Leisure
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9.7
/10
Reviewed 3 week(s) ago
The staff is friendly, the food menu is extensive and very tasty, the swimming pool is clean.
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N***l
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
I never thought a small town like Cilacap would have such a comfort hotel. The prices are affordable, but the rooms are premium, and the breakfast selection is also very extensive.
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R***a
icon-Business
Business
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6.7
/10
Reviewed 5 week(s) ago
I booked an executive balcony room. When I first entered the room, it smelled like a damp room. The bathroom shower was an old model, with an overhead shower head, and a lot of water leaked out from between the handles. There were no face towels. The toilet seat was loose. Several times the water in the sink and toilet was cloudy. The hotel should monitor and check the condition of the rooms more frequently, as the price we paid is not the average. Hopefully, they can improve. Every time I go out of town, the first hotel I look for is the Grand Aston/Aston Inn. So, if the service and facilities aren't improved, it would be a shame. Thank you.
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Accommodation's Reply
13 Nov 2025
Dear Nilai Guest, Thank you for choosing Aston Inn Cilacap as your accommodation during your stay in Cilacap and for taking the time to share your experience through Traveloka reviews. We apologize for any inconvenience you experienced during your stay, particularly regarding the condition of the Executive Balcony room. From the smell in the room, the bathroom, the availability of towels, to the condition of the toilet and water, none of these do not reflect the service standards and quality that we always strive for at Aston Inn. We have forwarded your comments to our housekeeping and engineering team for immediate investigation and thorough repairs to prevent such incidents from occurring again in the future. We will also enhance our room inspection process to be more stringent before handing over to customers. We thank you for your continued trust in choosing to stay at the Grand Aston / Aston Inn chain. This valuable feedback will help motivate us to continuously improve our services and guest comfort. We sincerely hope to welcome you back with an even better experience. Sincerely, Kasanova Hermawan General Manager
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Andreas
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
nice hotel, place is a bit small. but it's okay, comfy and clean enough
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Accommodation's Reply
21 Oct 2025
Dear Mr. Andreas, Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel comfortable and clean. We appreciate your understanding regarding the room size and will keep your comment in mind as we strive to improve our guests' experience. We hope to welcome you back again in the future! Warm regards, Kasanova Hermawan General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 8 week(s) ago
Please improve the cleanliness of the towels in the bathroom. They are still dusty.
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Accommodation's Reply
21 Oct 2025
Thank you for your valuable review and feedback. We apologize for the inconvenience caused by the unlaundered bed sheets. This action is a violation of our guest service standards. We will immediately report this issue to our housekeeping department for investigation and ensure that you will receive clean bed sheets again in the future. Your valuable feedback is important to our continuous improvement efforts. We sincerely look forward to welcoming you back for an even better experience. Thank you! Casanova Hermavan General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Highly recommended... The breakfast is not boring
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Accommodation's Reply
13 Oct 2025
Dear Value Guest, Warm greetings from Aston Inn Cilacap. Thank you for choosing Aston Inn Cilacap and taking the time to give us a positive review. Your feedback is a valuable appreciation for us and serves as further motivation to provide better service in the future. We look forward to your next visit and will continue to provide the best service. Regards, Kasanova Hermawan, General Manager
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t***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Clean room, next time I stay in Cilacap
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Accommodation's Reply
13 Oct 2025
Dear Value Guest, Warm greetings from Aston Inn Cilacap. Thank you for choosing Aston Inn Cilacap and taking the time to give us a positive review. Your feedback is a valuable asset for us and serves as further motivation to provide even better service in the future. We look forward to your next visit and will continue to provide the best service. Regards, Kasanova Hermawan, General Manager.
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Highly recommended and also very comfortable, can be repeated
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Accommodation's Reply
13 Oct 2025
Dear Value Guest, Warm greetings from Aston Inn Cilacap. Thank you for choosing Aston Inn Cilacap and taking the time to give us a positive review. Your feedback is a valuable asset for us and serves as further motivation to provide even better service in the future. We look forward to your next visit and will continue to provide the best service. Regards, Kasanova Hermawan, General Manager.
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K***o
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 14 week(s) ago
Hotel staff regularly review their performance and service through guest reviews. As a guest, I'm very confident that this approach will automatically improve service performance significantly.
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Accommodation's Reply
13 Oct 2025
Dear Value Guest, Warm greetings from Aston Inn Cilacap. Thank you for choosing Aston Inn Cilacap and taking the time to give us a positive review. Your feedback is a valuable asset for us and serves as further motivation to provide even better service in the future. We look forward to your next visit and will continue to provide the best service. Regards, Kasanova Hermawan, General Manager.
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Sandra l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
A hotel in the city center, very close to the beach. The rooms are clean, and the breakfast is very varied and delicious. Next time I go to Cilacap, I'll stay at Aston Cilacap. Thank you.
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Accommodation's Reply
30 Aug 2025
Dear Ms. Sandra I, Dear Guest. Warm greetings from Aston Inn Cilacap. Thank you for sharing your experience during your stay with us. We are pleased to know that you enjoyed the hotel's strategic location and the breakfast we provided. We look forward to continuing to provide excellent service and welcoming you back on your next visit. Best regards, General Manager
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Mochammad S. H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
One of the best hotels to stay in Cilacap city.
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Accommodation's Reply
30 Aug 2025
Dear Mr. Mochammad S.H., Dear Guest. Warm greetings from Aston Inn Cilacap. Thank you for sharing your experience during your stay with us. We are pleased to know that you enjoyed the services and facilities we provide. Thank you for rating us as one of the best hotels in Cilacap City. We look forward to continuing to provide the best service and welcoming you back on your next visit. Warm regards, General Manager
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F***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Okay, a quiet place to rest
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Accommodation's Reply
30 Aug 2025
Dear valued guest, Warm greetings from Aston Inn Cilacap. Thank you for sharing your experience during your stay with us. We are pleased to know that you had a peaceful rest in the room we have provided. We look forward to continuing to provide the best service and welcoming you back on your next visit. Best regards, General Manager
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Triana F. G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
I've stayed here twice and have never been disappointed... Thanks Aston, next time I'll definitely come here again.
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Accommodation's Reply
30 Aug 2025
Dear Ms. Triana F.G., Dear Guest. Warm greetings from Aston Inn Cilacap. Thank you for sharing your experience during your stay with us. We are pleased to hear that you were never disappointed with the service we provided. We look forward to continuing to provide the best service and welcoming you back on your next visit. Best regards, General Manager
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S***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
It's also best to pay attention to small things like ensuring the bathroom door isn't loose enough to open easily after being closed from the bedroom. Also, if the balcony door lock is damaged, repair it immediately.
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Accommodation's Reply
02 Aug 2025
Dear valued guest, Warm greetings from Aston Inn Cilacap. Thank you for taking the time to share your experience and provide us with valuable feedback. We apologize for the inconvenience you experienced with the bathroom door and the condition of the balcony lock. Things that may seem small like this are very important for the comfort and safety of our guests. We have forwarded your feedback to the engineering team for immediate follow-up and improvements. We greatly appreciate your concern in helping us improve the quality of our facilities and services. We look forward to welcoming you back for a more comfortable and enjoyable stay in the future. Sincerely, Kasanova Hermawan, General Manager, Aston Inn Cilacap
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N***r
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Okay, but for executive size, there's no bathtub, it's a bit lacking, hehe
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Accommodation's Reply
02 Aug 2025
Dear valued guest, Warm greetings from Aston Inn Cilacap. Thank you for staying with us and sharing your review. We are pleased to know that your overall experience was pleasant. We also appreciate your feedback regarding the bathtub facilities in our Executive rooms. This feedback is very valuable for us as we consider further improvements to the comfort and completeness of our room facilities. We hope to welcome you back for a more satisfying experience on your next visit. Best regards, Kasanova Hermawan, General Manager
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K***i
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 20 week(s) ago
The hotel staff is friendly, but many facilities need improvement. We got a room on the second floor, which after exiting the elevator requires climbing stairs or climbing a steep incline, which I feel is unsafe for children or the elderly. Our first room, the AC was not cold, after reporting to check, they said the temperature was low, but the low temperature from the test device was not felt at all. Then we were facilitated to move to the next room, the AC was quite cold, but in the morning it was muddy and watery. At breakfast, the food choices were sufficient, the taste was adequate, needs to be improved to be on par with Aston in other locations. I checked with a friend who also stayed but got the 7th floor, he said the AC was cold, but the room was relatively cramped. Even though in the request via Traveloka, I listed the top floor. Maybe we were just unlucky
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1 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear valued guest, Warm greetings from Aston Inn Cilacap. Thank you for taking the time to share your experience during your stay with us. We sincerely apologize for any inconvenience you experienced, from the difficulty of accessing your room, the condition of the air conditioning, to the breakfast experience. Regarding the placement of the room on the second floor and the less than ideal stair/hill access, especially for children and the elderly, this is a serious concern for us. We also regret that we were unable to properly accommodate your request for a higher floor through Traveloka, and we understand how this impacted your comfort. Regarding the room amenities such as the air conditioning and the wet floor, as well as the taste and quality of the breakfast, your feedback is greatly appreciated and we will follow up with the relevant team so that improvements can be made immediately. We recognize that consistent service is key, and we continuously strive to align Aston Inn Cilacap's standards with the highest quality you expect. We apologize for any inconvenience and hope to welcome you back again in the future for an even better stay. Sincerely, Kasanova Hermawan, General Manager. Aston Inn Cilacap
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M Arief A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
[pleasant] [very comfortable] Atmosphere/Facilities: [4 star facilities] Food: [delicious, lots of variety] Staff Assistance: [friendly staff] Highlights: [quiet] Price: [cheap] Location: [Near public facilities...]
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Accommodation's Reply
02 Aug 2025
Dear valued guest, Warm greetings from Aston Inn Cilacap. Thank you for your positive review. We are delighted to know that you felt comfortable and enjoyed your stay with us. Reviews like this motivate us to continue providing the best service. We look forward to your next visit! Sincerely, Kasanova Hermawan, General Manager, Aston Inn Cilacap
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Number of reviews per page
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