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Comforta Hotel Dumai
Comforta Hotel Dumai
Hotels
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Jalan Jend Sudirman No. 58, Dumai Kota, Dumai, Riau, Indonesia, 28811
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8.2
Convenient
From 1,010 reviews
About Accommodation
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Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Strategic Location (4)
Clean Room (1)
Affordable Price (1)
Comfortable Ambiance (1)
Available Room Types in Comforta Hotel Dumai
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Per room per night (excl. taxes & fees)
Location Info
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Jalan Jend Sudirman No. 58, Dumai Kota, Dumai, Riau, Indonesia, 28811
Discover More About Comforta Hotel Dumai
Location
Comforta Hotel Dumai is located in area / city Dumai Kota.
The hotel has a very good location, also near the Pinang Kampai Airport (DUM), which is only 8.24 km away.
There are plenty of tourist attractions nearby, such as RSUD Kota Dumai within 0.68 km, and Masjid Safitri within 0.58 km.
About Comforta Hotel Dumai
Comforta Hotel Dumai is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Comforta Hotel Dumai provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at Comforta Hotel Dumai is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Comforta Hotel Dumai.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Comforta Hotel Dumai exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Comforta Hotel Dumai is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Comforta Hotel Dumai is the right place to stay.
All Facilities
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Lobby
Things to Do
- Fitness center
- Garden
- Indoor pool
- Indoor heated pool
- Massage
- Outdoor pool
- Outdoor pool
- Pool sun loungers
- Sauna
- Spa
- Steam room
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Wedding service
Food and Drinks
- Restaurant with AC
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Business Facilities
- Business center
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
Transportation
- Airport transfer
- Car rental
- Secure parking
- Shopping center shuttle
Accessibilty
- Disabled access friendly
- Accessible parking
- Accessible path of travel
- Wheelchair accessible
Sports and Recreations
- Fitness center
- Water sport
Connectivity
- Internet point
- Free WiFi
Family-friendly Facilities
- Children pool
Shuttle Service
- Ferry terminal shuttle
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
-
Extra Breakfast
Accommodation charges IDR 75,000/guest for extra breakfast.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently Asked Questions
What are available facilities at Comforta Hotel Dumai?
There are top facilites at Comforta Hotel Dumai such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Comforta Hotel Dumai?
The standard check-in time at Comforta Hotel Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Comforta Hotel Dumai provide breakfast?
Yes, Comforta Hotel Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests
Overall Rating & Reviews
From 1,010 verified guests reviews
8.2
Convenient
Fantastic
219
Very Good
555
Satisfying
55
Average
181
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (4)
clean room (1)
affordable price (1)
comfortable ambiance (1)
excellent service (3)
tasty breakfast (2)
comfortable room (4)
tasty food (3)
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Language
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Show Reviews with Photos
MF
Mahendra F.
Holiday
8.5
/ 10
25 Dec 2022
Awesome, I enjoy. Recommended.
1 liked this review
Accommodation's Reply
30 Dec 2022
Dear Mr Mahendra,
Warm greetings from Comforta Hotel Dumai.
Thank you for your visit, sir and for the very good rating of our hotel.
We will always provide the best facilities and services and we are waiting for your return to Comforta Hotel Dumai.
YT
Yunne T.
Staycation
5.5
/ 10
12 Jun 2022
TV not working! On and off life turns off every 5 seconds. Disappointed.
4 liked this review
Accommodation's Reply
17 Jun 2022
Dear Mrs Yunne,
Warm greetings from Comforta Hotel Dumai.
We apologize for the inconvenience of the facilities during your stay at our hotel.
and we will always provide better facilities and services in the future.
Thank you
Rahyuni A.
Staycation
10
/ 10
07 Jan 2024
Kamarnya nyaman, toilet dan air juga bersih. Kamar luas dan langsung menghadap kolam renang. Next time kalau ke Dumai, akan nginap di sini lagi!
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Renny O.
This is a private profile
Holiday
9.7
/ 10
30 Jun 2023
Hotel nya bagus, kamarnya bersih. Kolam renangnya juga ok. Staff nya ramah dari receptionist, OB dan security nya semua ramah. Khususnya receptionist nya yang bernama Aulia sangat membantu kami saat check-in, biar banyak pertanyaan tetap di layani dengan baik dan ramah dan memberikan saran terbaik untuk kenyamanan kami sekeluarga saat menginap di Comforta.
Read More
1 liked this review
Accommodation's Reply
17 Jul 2023
Dear Mrs. Renny Oktari. Warm greetings from Comforta Hotel Dumai. Thank you for visiting, and updating photos of one of the facilities we provide. We are happy that the service we provide provides satisfaction and comfort for you. Always healthy for Ms. Renny and her family. We are waiting for your return to Comforta Hotel Dumai.
HH
Hadi H.
Business
9.4
/ 10
03 Oct 2023
Pilihan sarapan bervariasi, kamar luas dan bersih, harga standar. Staf ramah dan friendly. Wifi stabil, namun colokan listrik dekat ranjang tidak berfungsi. Padahal itu penting banget,
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Accommodation's Reply
10 Oct 2023
Dear Mr. Hadi Hendra. Warm greetings from Comforta Hotel Dumai. Thank you for your visit sir and your good rating for our hotel. We are very sorry, sir, for the facilities in the room that are not functioning. We will check again so that we can always provide the best facilities and service. Always healthy for you and your family and we are waiting for your return to Comforta Hotel Dumai.
AP
Andri P.
Staycation
5.7
/ 10
27 Nov 2022
Hotel ini cocok untuk menginap saja, belum recommended untuk kegiatan Family Staycation. Untuk breakfastnya sudah oke standar. Untuk kolam renangnya, cukup berbahaya karena air keruh terlalu berasa kaporitnya. Kebetulan dapat kamar mandi yang pembatas kacanya ada pecahan, jadi sangat extra hati hati bawa anak anak.
1 liked this review
Accommodation's Reply
06 Dec 2022
Dear Mr Andri,
Warm greetings from Comforta Hotel Dumai
Thanks for the advice and information.
For the swimming pool and the scratched glass barrier, we as management apologize for your inconvenience during your stay.
But believe me, sir, we will always continue to provide even better facilities and services and we are waiting for you, sir, to return to Comforta Hotel Dumai.
Hp
Harto p. n.
Holiday
5.1
/ 10
09 Oct 2022
Toilet tidak bersih dan komplain kamar bau rokok tidak didengar mengatakan semua kamar bau rokok, tidak direkomendasi untuk keluarga sangat buruk
2 liked this review
Accommodation's Reply
17 Oct 2022
Dear Mr Harto
Warm greetings from Comforta Hotel Dumai.
We apologize in advance for the inconvenience of the facilities during your stay at our hotel. For cleanliness and the condition of the rooms, we will pay more attention to provide more comfort.
and believe us we will always provide better facilities and services in the future.
Thank you
TM
Titis M. W.
10
/ 10
12 Feb 2023
1 liked this review
Accommodation's Reply
20 Feb 2023
Dear Mrs. Titis Maiwinda. Warm greetings from Comforta Hotel Dumai. Thank you for visiting and good rating for our hotel. The photos are beautiful and the mother's children are very adorable. May your family be given health and happiness always. We will always provide the best facilities and services for you and your family. And we are waiting for your return to Comforta Hotel Dumai.
TM
Titis M. W.
10
/ 10
11 Feb 2023
Like this review?
Accommodation's Reply
20 Feb 2023
Dear Mrs. Titis Maiwinda. Warm greetings from Comforta Hotel Dumai. Thank you for visiting and good rating for our hotel. The photos are beautiful and the mother's children are very adorable. May your family be given health and happiness always. We have a swimming pool specifically for children. So parents are calm, children can play in water safely and cheerfully. We will always provide the best facilities and services for you and your family. And we are waiting for your return to Comforta Hotel Dumai.
MR
Muhammad R.
9.7
/ 10
02 Jan 2023
Like this review?
Accommodation's Reply
09 Jan 2023
Dear Mr Muhammad
Warm greetings from Comforta Hotel Dumai.
Thank you for visiting and good rating for our hotel.
We will always provide the best facilities and services for you and your family
And we are waiting for your return to Comforta Hotel Dumai.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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