HARRIS Hotel & Conventions Gubeng

Hotels
Preferred Partner Plus
8.7
/10
Very Good
7,129 reviews

What Guests Say About Their Stay

Staff Friendliness (392)
Distance To City Center (366)
Bedroom (350)
Ambiance (336)
Leo C.
10.0
/ 10
Stayed here for 3 nights, everything was perfect! The iga bakar was super good. Highly recommended, and I’d stay here again if I visit Surabaya.
Zacharia A.
8.5
/ 10
The warmest welcoming. Thank you for all staff from all departments. All of you do your job excellently. I'm impressed with the hospitality. I will come again for sure 100/10
Puti A.
10.0
/ 10
The staff are very welcoming and helpful. Amazing and highly recommended place to stay at Surabaya, sure to come back, thank you!
a***s
10.0
/ 10
Stayed here alone and it felt like home! The room was clean, the bed was soft, and the atmosphere was incredibly peaceful. The Wi-Fi was fast, so you could work from your room without any issues. The breakfast was also delicious and varied. Perfect for solo travelers or those looking for some me time.
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r***a
10.0
/ 10
The hotel staff are super super friendly and helpful, the rooms and toilets are very clean and fragrant, Harris Hotel will continue to be the choice of accommodation if you return to Surabaya.
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In the Area
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Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Indoor Jacuzzi
Located near Train Station
+2 more
note: hotel was previously named HARRIS Hotel & Conventions Gubeng - Surabaya Staying at HARRIS Hotel & Conventions Gubeng is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around HARRIS Hotel & Conventions Gubeng

Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
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Lobby HARRIS Hotel & Conventions Gubeng
Lobby 2 HARRIS Hotel & Conventions Gubeng

Discover More About HARRIS Hotel & Conventions Gubeng

HARRIS Hotel & Conventions Gubeng Rates per Night

HARRIS Hotel & Conventions Gubeng room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best HARRIS Hotel & Conventions Gubeng hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

HARRIS Hotel & Conventions Gubeng Location & Address

HARRIS Hotel & Conventions Gubeng is located at Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281. It's situated in the Surabaya area of Indonesia, known for its vibrant atmosphere and local attractions. The hotel is approximately 4 km from the city center.

How to go to HARRIS Hotel & Conventions Gubeng from Airport

Arranging your hotel transfer from the airport to hotel can be a breeze. Here's a breakdown of your options to ensure a smooth journey to HARRIS Hotel & Conventions Gubeng. Whether you're looking for speed or affordability, Surabaya has you covered.

  • Taxi (Most Direct):

    A taxi from Juanda International Airport (SUB) is the most straightforward option. You'll find taxi stands outside the arrival terminals. The journey to HARRIS Hotel & Conventions Gubeng typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available in Surabaya. Simply book a ride through the app after you land. This can often be a more cost-effective alternative to traditional taxis.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus offers a budget-friendly option. Look for the bus heading towards Purabaya Bus Terminal (also known as Bungurasih). From Purabaya, you can take a local bus or taxi to the hotel. This option takes longer, around 1.5 - 2 hours.
  • Hotel Transfer (Pre-Booked):

    Some hotels, including HARRIS Hotel & Conventions Gubeng, offer airport pick-up services. Contact the hotel in advance to arrange this for a hassle-free transfer.

Tips:

For the most convenient route, consider pre-booking a hotel transfer or using a ride hailing service. This will save you time and ensure a smooth arrival, especially if you're travelling with luggage.

HARRIS Hotel & Conventions Gubeng Reviews & Summary

Looking for all about hotel HARRIS Hotel & Conventions Gubeng? This hotel consistently receives positive Hotel reviews, making it a popular choice for travellers visiting Surabaya. Guests appreciate the hotel's convenient location, comfortable accommodations, and friendly service. It's a great option for both business and leisure travellers.

What guests love about the hotel is its central location, making it easy to explore Surabaya's attractions. The hotel also boasts a range of amenities, including a swimming pool, fitness centre, and on-site dining options. A standout feature is the hotel's convention centre, making it ideal for events and conferences.

"Great location, friendly staff, and comfortable rooms. I would definitely stay here again!" This positive review encapsulates the experience many guests have at HARRIS Hotel & Conventions Gubeng.

HARRIS Hotel & Conventions Gubeng Room Types Available

Choosing the right hotel room type can make all the difference to your stay. HARRIS Hotel & Conventions Gubeng offers a variety of different hotel room types to suit every traveller's needs. From cosy standard rooms to spacious suites, there's a categories of hotel rooms for everyone.

  • HARRIS Room:

    These are the standard hotel bedroom types, offering comfortable accommodation with a choice of double or twin beds. Non-smoking rooms are available.
  • HARRIS Family Room:

    Ideal for families, these rooms offer more space and may include additional beds or a sofa bed.
  • HARRIS Suite:

    For a more luxurious stay, the suites offer a separate living area and enhanced amenities. Some suites may include a bathtub.
  • Connecting Rooms:

    Perfect for larger families or groups travelling together, connecting rooms can be requested (subject to availability).

Please note that HARRIS Hotel & Conventions Gubeng is generally not a pet-friendly hotel. It's always best to confirm directly with the hotel regarding their pet policy, as it may be subject to change.

Hotel Facilities in HARRIS Hotel & Conventions Gubeng

HARRIS Hotel & Conventions Gubeng offers a wide range of Hotel amenities to ensure a comfortable and enjoyable stay. From relaxing by the pool to staying active in the fitness centre, there's something for everyone. These hotel facilities cater to both adults and children.

  • Swimming Pool:

    Take a dip in the outdoor swimming pool, perfect for a refreshing break.
  • Fitness Centre:

    Stay active during your stay with the hotel's well-equipped fitness centre.
  • HARRIS Cafe:

    Enjoy a variety of dishes and beverages at the hotel's on-site cafe.
  • Convention Centre:

    The hotel boasts a large convention centre, ideal for hosting events and conferences.
  • Kids' Club:

    Keep the little ones entertained at the hotel's dedicated kids' club.
  • Spa:

    Relax and rejuvenate with a massage or treatment at the hotel's spa.

Please note that some facilities may have operating hours and extra fees may apply for certain services. Contact the hotel directly for the most up-to-date information.

Hotel Buffet or Restaurant/Cafe in HARRIS Hotel & Conventions Gubeng

Indulge in a culinary journey at HARRIS Hotel & Conventions Gubeng's hotel restaurant and cafe. Whether you're looking for a hearty hotel buffet or a quick bite, there's something to satisfy every craving. The hotel offers a variety of dining options to suit all tastes.

  • HARRIS Cafe:

    This hotel cafe offers a casual dining experience with a menu featuring Indonesian and international cuisine. Open for breakfast, lunch, and dinner.
  • HARRIS Buffet (Breakfast):

    Start your day with a delicious buffet breakfast at HARRIS Cafe. Enjoy a wide selection of hot and cold dishes, including local specialities. Expect to pay around SGD 20 per person.
  • Room Service:

    Enjoy a meal in the comfort of your own room with the hotel's room service menu.

The HARRIS Cafe is known for its signature dishes, such as Nasi Goreng and Gado-Gado. Be sure to try these local favourites during your stay.

HARRIS Hotel & Conventions Gubeng Airport pickups and How to Book

Looking for hotels with airport shuttle services? HARRIS Hotel & Conventions Gubeng offers a convenient hotel to airport transfer service to ensure a hassle-free arrival and departure. This service can be booked in advance to avoid any last-minute stress.

To book an airport pick-up, simply contact the hotel directly after making your room reservation. Provide your flight details, including your arrival time and flight number. It's recommended to book at least 24 hours in advance to ensure availability. The hotel will then arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Navigating Surabaya is easy with its network of MRT nearby and bus stops nearby. HARRIS Hotel & Conventions Gubeng is conveniently located near several public transport options, making it easy to explore the city. Whether you prefer the MRT or the bus, you'll find a convenient option nearby.

  • Gubeng Train Station:

    Located approximately 1 km from the hotel, Gubeng Train Station is a major transportation hub in Surabaya.
  • Bus Stops along Jalan Pemuda:

    Several bus stops are located along Jalan Pemuda, a major road near the hotel. These bus stops offer connections to various parts of the city.

To use the public transport system in Surabaya, you'll need a public transport card or be able to pay with cash. Public transport cards can be purchased at designated kiosks and stations.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Surabaya offers a variety of attractions that are perfect for families and kids. From theme parks to zoos, there are plenty of nearby places to go to keep everyone entertained. Discover the best things to see nearby and create unforgettable memories.

  • Surabaya Zoo (Kebun Binatang Surabaya):

    Located approximately 6 km from the hotel, Surabaya Zoo is one of the oldest and largest zoos in Indonesia. It's home to a wide variety of animals, including Komodo dragons, orangutans, and tigers. Entry price is around SGD 5 per person.
  • Suroboyo Carnival Park:

    A fun-filled amusement park with rides, games, and attractions for all ages. Located about 15 km from the hotel. Entry price varies depending on the package, but expect to pay around SGD 10-20 per person.
  • Kenjeran Beach:

    Enjoy a day at the beach at Kenjeran Beach, located approximately 20 km from the hotel. This beach offers stunning views of the Madura Strait and is a popular spot for swimming, sunbathing, and water sports. Entry is free.
  • House of Sampoerna:

    A museum dedicated to the history of Sampoerna, one of Indonesia's largest cigarette manufacturers. Located about 4 km from the hotel. Entry is free.
  • Tunjungan Plaza:

    A large shopping mall with a variety of shops, restaurants, and entertainment options. Located about 2 km from the hotel. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near HARRIS Hotel & Conventions Gubeng (Surabaya)

Craving some delicious food and looking for nearby dining options? Surabaya offers a wide variety of culinary delights, from trendy cafes to authentic local food. Discover the best food eatiries near me and indulge in the city's vibrant food scene. Whether you're looking for a quick bite or a sit-down meal, you'll find something to satisfy your taste buds.

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Bon Ami Restaurant:

    A well-known restaurant serving Indonesian and international cuisine.
  • McDonald's:

    A classic fast-food chain offering burgers, fries, and other familiar favourites.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings, a staple Indonesian dish.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Soto Ayam:

    Chicken soup with noodles, vegetables, and spices.
  • Gado-Gado:

    A salad of boiled vegetables, tofu, tempeh, and peanut sauce.
  • Rawon:

    A rich beef soup with a distinctive black colour from keluak nuts.

Shopping places near HARRIS Hotel & Conventions Gubeng (Surabaya)

Looking for some retail therapy and searching for shops near me? Surabaya offers a variety of shopping destinations, from modern malls to traditional markets. Discover the best nearby shopping and find everything from designer brands to local handicrafts. Whether you're looking for souvenirs or the latest fashion, you'll find it in Surabaya.

  • Tunjungan Plaza:

    A large and popular mall near hotel with a wide variety of shops, restaurants, and entertainment options.
  • Grand City Mall:

    Another large mall offering a range of international and local brands.
  • Pasar Atom:

    A traditional market where you can find a variety of goods, including clothing, electronics, and food.

Other Places to Stay Near HARRIS Hotel & Conventions Gubeng

If HARRIS Hotel & Conventions Gubeng isn't quite what you're after, Surabaya has plenty of other accommodation options. From luxury hotels to budget-friendly guesthouses, you'll find the perfect place to stay. Explore the best hotel nearby and find your home away from home.

Luxury/5–6 Star Hotels Nearby:

  • Shangri-La Hotel, Surabaya:

    A luxurious hotel offering world-class amenities and service.
  • JW Marriott Hotel Surabaya:

    Another top-rated hotel with spacious rooms and excellent facilities.
  • The Westin Surabaya:

    A modern hotel with stunning city views and a range of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Wyndham Surabaya:

    A comfortable hotel with a convenient location and a range of amenities.
  • Hotel Ciputra World Surabaya:

    A modern hotel connected to a shopping mall.
  • Mercure Surabaya Grand Mirama:

    A stylish hotel with a rooftop pool and bar.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Pop! Hotel Gubeng Surabaya:

    A budget-friendly hotel with a convenient location.
  • Amaris Hotel Embong Malang Surabaya:

    A simple and clean hotel with essential amenities.
  • Favehotel MEX Surabaya:

    A colourful and modern hotel with a range of room types.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel in Surabaya is easy with Traveloka. Whether you're looking for a luxurious five-star hotel or a budget-friendly option, you'll find a wide range of accommodations to choose from. Check Hotel availability and book your stay today!

Don't miss out on the best deals on hotels in Surabaya. With Traveloka, you can easily compare prices, read reviews, and book your room booking with confidence. Start planning your trip to Surabaya today and experience the city's vibrant culture and delicious cuisine. book cheap hotels in Indonesia and discover cheap hotels nearby.

All facilities in HARRIS Hotel & Conventions Gubeng

Bar, Cafe and Lounge HARRIS Hotel & Conventions Gubeng
Bar, Cafe and Lounge
Swimming Pool HARRIS Hotel & Conventions Gubeng
Swimming Pool
Entertainment Facility HARRIS Hotel & Conventions Gubeng
Entertainment Facility
Fitness Center HARRIS Hotel & Conventions Gubeng
Fitness Center
Functional Hall HARRIS Hotel & Conventions Gubeng
Functional Hall

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Set menu dinner
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

Things to Do

  • Children play area
  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Sauna

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Valet parking (surcharge)

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in HARRIS Hotel & Conventions Gubeng

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel & Conventions Gubeng
152
Number of floors in HARRIS Hotel & Conventions Gubeng
17
Another facilities in HARRIS Hotel & Conventions Gubeng
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in HARRIS Hotel & Conventions Gubeng

What are available facilities at HARRIS Hotel & Conventions Gubeng?
There are top facilites at HARRIS Hotel & Conventions Gubeng such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Hotel & Conventions Gubeng?
The standard check-in time at HARRIS Hotel & Conventions Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Hotel & Conventions Gubeng provide breakfast?
Yes, HARRIS Hotel & Conventions Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HARRIS Hotel & Conventions Gubeng
HARRIS Hotel & Conventions Gubeng has a 4.0-star rating.
How many floors does HARRIS Hotel & Conventions Gubeng have?
HARRIS Hotel & Conventions Gubeng has 17.
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More Reviews from Other Guests in HARRIS Hotel & Conventions Gubeng

8.8
Very Good
From 7,081 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

8.9

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Gubeng
All
Staff Friendliness (266)
Distance to City Center (251)
Bedroom (245)
Variety (240)
Ambiance (239)
Taste (225)
Bathroom (222)
Hotel Area (213)
Family Friendly (207)
Accessibility (206)
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Traveler Reviews HARRIS Hotel & Conventions Gubeng

Number of reviews per page
20
40
Customer reviews
D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
Comfortable, clean, friendly service.
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Z***y
icon-Business
Business
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10.0
/10
Reviewed 1 day(s) ago
Ok, nice hotel, clean, comfortable.
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Accommodation's Reply
01 Dec 2025
Congratulations to all Harris fans! Thank you for choosing to stay at Harris Hotel & Convention Center Gubeng Surabaya and for taking the time to leave us a great review. We are honored to have served you and hope that your visit to the City of Heroes will be even more memorable. We look forward to welcoming you back again. Best regards, Kogito, Fan Relations Manager
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s***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Complete facilities, clean and comfortable rooms.
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Accommodation's Reply
28 Nov 2025
Congratulations to all Harris fans! Thank you for choosing to stay at the Harris Hotel & Convention Center Gubeng Surabaya and for taking the time to leave us a great review. We're glad you enjoyed our facilities and rooms. We look forward to welcoming you back. Best regards, Kokito, Fan Relations Manager
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s***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff was very helpful, helped with different booking codes for extending, the room was clean and comfortable.
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Accommodation's Reply
28 Nov 2025
Congratulations to all Harris fans! Thank you for using our service and giving us the highest rating once again. We look forward to welcoming you back to Harris Gubeng Surabaya. Best regards, Kogito, Fan Relations Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Harris Hotel was my choice to stay, because of the friendliness of the staff and the cleanliness of the hotel, and the most recommended is the varied and delicious breakfast menu.
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Accommodation's Reply
27 Nov 2025
Congratulations to all Harris fans! Thank you for the positive ratings and reviews you have given to Harris Gubeng Surabaya. We are honored to make your visit to Surabaya even more memorable. Your positive comments about our service, cleanliness and delicious breakfast will be the driving force for us to continue improving and innovating. We look forward to welcoming you back to Surabaya again. Best regards, Kokito, Guest Relations Manager
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s***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
The hotel area, especially the smoking area in the lobby and the breakfast area, is dirty with ash and cigarette butts scattered all over the floor. The chairs in the smoking area are dirty. Please pay attention to cleanliness.
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Accommodation's Reply
25 Nov 2025
Hello Harris fans, Thank you for choosing to stay at HARRIS Hotel & Conventions Gubeng Surabaya and for taking the time to write us a helpful review. We apologize for any inconvenience caused. This is a serious concern for the management. We will work hard to improve the cleanliness to provide even more comfort. Thank you once again for your feedback. We look forward to welcoming you back with even better service and cleanliness in the future. Best regards, Kokito, Guest Relations Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A pleasant stay. Friendly staff, fast check-in. Comfortable and clean rooms. Access to the city center. Good job, Harris Hotel👍
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Accommodation's Reply
22 Nov 2025
Dear Harris fans! Thank you for your positive review and comments. We are honored to serve you and hope your visit to the City of Heroes will be even more memorable. We look forward to welcoming you back. Sincerely, Cogito, Fan Relations Manager
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N***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Had such a nice stay there. the room is amazing, the staff are super friendly too. For me the food need some improvement, tried the breakfast buffet and the food turned out very salty (especially the fish dish) also ordered laksa betawi but taste very bland
1 people find it helpful
Accommodation's Reply
22 Nov 2025
Cheers HARRIS Fans, Thank you very much for staying at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to wrote this positive feedback. Your kind words about our service and rooms will definitely encourage us even more to always deliver our best. Also, your kind feedback about the taste of our foods, will be noted by our Food & Beverage Team. We will evaluate it and improve this matter. We apologize for the inconvenience happened. Again we are thankful and appreciate your review. We wish you a pleasant and safe journey to your next destination. We look forward to welcoming you back here, at your home in Surabaya. HARRISly Yours, Cogito Fans Relations Manager
H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Big room... Clean... Good breakfast.
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Accommodation's Reply
20 Nov 2025
Congratulations to all Harris fans! Thank you for your positive ratings and reviews. We are glad to have served you and hope that this experience will be one you will never forget. We look forward to welcoming you back to Surabaya. Best regards, Kokito, Fan Relations Manager
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Widya R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very clean bedroom, cool hotel lobby and very delicious food
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Accommodation's Reply
15 Nov 2025
Hi Ms. Vidya, Thank you for choosing to stay at Harris Gubeng Surabaya and for taking the time to share your memorable experience. We are honored to make your stay in Surabaya even more memorable. We look forward to welcoming you back again. Best regards, Kogito, Guest Relations Manager
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Widya R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The breakfast menu is varied and delicious every day
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Best regards, Ms. Vidya Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and for taking the time to leave us this positive rating and review. We are glad that you enjoyed our food. This will inspire us to continue working and innovating. We look forward to welcoming you back to your home in Surabaya. Best regards, Cogito Guest Relations Manager
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srigwati
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
The service is amazing, great
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Accommodation's Reply
15 Nov 2025
Hello Ms. Srikawati, Thank you for your positive rating and review. We are delighted to have served you and made your visit to Surabaya even more memorable. We look forward to welcoming you back again. Best regards, Kokito, Fan Relations Manager
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Firdaus
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A family favorite when visiting Surabaya. There are many things that make this hotel comfortable, but perhaps the soundproofing needs improvement, as sounds from outside the room or activities on the floors above can be heard. Thank you for your service.
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Accommodation's Reply
15 Nov 2025
Dear Firdaus, Thank you for choosing to stay with us in Surabaya, the City of Heroes, and thank you for your valuable comments and suggestions. We are delighted that your stay in Surabaya was a memorable one for you and your family. Your feedback regarding the soundproofing in our rooms is of great importance to us. Our engineering team will continue to monitor and improve the soundproofing, and we will incorporate your feedback into future room improvements. We hope you will return to stay with us again when you visit Surabaya. We look forward to welcoming you back. Thank you! Cogito Customer Relations Manager
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R***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Extra and maximum service, good job to the management of Hotel Harris... Awesome
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Accommodation's Reply
12 Nov 2025
Dear Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and for taking the time to write us a great review. We are delighted to have served you and hope that your visit to Surabaya will be an even more memorable one. We look forward to welcoming you back again. Best regards, Kokito, Fan Relations Manager
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Widya R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The breakfast menu is varied and really delicious.
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Hi Ms. Vidya, Thank you for your positive rating and review. We are honored to serve you and bring you delicious food. This will be the driving force for us to continue to improve and innovate. We look forward to welcoming you back to Harris Gubeng Surabaya. Best regards, Kokito, Fan Relations Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
got a soundproof room, heard noise from the hallway...
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Accommodation's Reply
10 Nov 2025
Congratulations to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and giving us such a great rating. However, we apologize for any inconvenience you experienced, especially regarding the soundproofing. The management will look into this matter and will further improve the soundproofing during future renovations. We sincerely hope to continue to be your choice when you return to Kota Pahlawan. Best regards, Cogito, Fan Relations Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The breakfast was good, the room was not soundproof, you could hear someone talking in the hallway.
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Accommodation's Reply
09 Nov 2025
Hello Harris fans, Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and for taking the time to write a review about your experience. We are honored to serve you delicious food. This will definitely inspire our chefs and Facebook team to be more creative and innovative. However, we apologize for any inconvenience caused regarding the soundproofing in the rooms. We will inform the management at this time. In the future, when we make improvements, soundproofing will be one of the areas that we will improve. We hope to continue to be your choice the next time you visit Kota Pahlawan. See you soon. Best regards, Cogito, Fan Relations Manager
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P***s
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Nice place to stay. The price was reasonable.
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Accommodation's Reply
09 Nov 2025
Cheers HARRIS Fans, Thank you very much for staying at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to share your great experience with us. It is always our pleasure to make your stay memorable. We look forward to welcoming you back again. HARRISly Yours, Cogito Fans Relations Manager
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Dita A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, and the variety of a la carte and buffet breakfast options is impressive. It's very close to Gubeng Station and other public transportation. Room cleanliness could be improved.
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Accommodation's Reply
09 Nov 2025
Best regards, Ms. Dita Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and for taking the time to leave us with your best review. We appreciate all the positives you have provided such as our convenient location, friendly staff and delicious food. However, if there was any shortcomings regarding cleanliness, we apologize and will work on them. This is a major concern for the management and we will continue to evaluate and make improvements. We hope to continue to be your choice the next time you visit Kota Pahlawan. We look forward to welcoming you back again. Best regards, Kokito Guest Relations Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic Location, Variety of Food, Clean Bathroom
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Accommodation's Reply
06 Nov 2025
Congratulations to all Harris fans! Thank you for choosing to stay at Harris Hotel & Convention Center Gubeng Surabaya and for taking the time to share your memorable experience. We also appreciate the beautiful photos of Surabaya you shared. This review will be a source of encouragement and motivation for us to continue working. We are always ready to be your home in Kota Pahlawan. We look forward to welcoming you back again. Best regards, Kokito, Fan Relations Manager
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Lobby 4 HARRIS Hotel & Conventions Gubeng

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8.8
Very Good
From 7,081 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

8.9

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Gubeng
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Staff Friendliness (266)
Distance to City Center (251)
Bedroom (245)
Variety (240)
Ambiance (239)
Taste (225)
Bathroom (222)
Hotel Area (213)
Family Friendly (207)
Accessibility (206)
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Traveler Reviews HARRIS Hotel & Conventions Gubeng

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40
Customer reviews
D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
Comfortable, clean, friendly service.
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Z***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Ok, nice hotel, clean, comfortable.
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Accommodation's Reply
01 Dec 2025
Congratulations to all Harris fans! Thank you for choosing to stay at Harris Hotel & Convention Center Gubeng Surabaya and for taking the time to leave us a great review. We are honored to have served you and hope that your visit to the City of Heroes will be even more memorable. We look forward to welcoming you back again. Best regards, Kogito, Fan Relations Manager
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s***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Complete facilities, clean and comfortable rooms.
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Accommodation's Reply
28 Nov 2025
Congratulations to all Harris fans! Thank you for choosing to stay at the Harris Hotel & Convention Center Gubeng Surabaya and for taking the time to leave us a great review. We're glad you enjoyed our facilities and rooms. We look forward to welcoming you back. Best regards, Kokito, Fan Relations Manager
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s***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff was very helpful, helped with different booking codes for extending, the room was clean and comfortable.
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Accommodation's Reply
28 Nov 2025
Congratulations to all Harris fans! Thank you for using our service and giving us the highest rating once again. We look forward to welcoming you back to Harris Gubeng Surabaya. Best regards, Kogito, Fan Relations Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Harris Hotel was my choice to stay, because of the friendliness of the staff and the cleanliness of the hotel, and the most recommended is the varied and delicious breakfast menu.
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Accommodation's Reply
27 Nov 2025
Congratulations to all Harris fans! Thank you for the positive ratings and reviews you have given to Harris Gubeng Surabaya. We are honored to make your visit to Surabaya even more memorable. Your positive comments about our service, cleanliness and delicious breakfast will be the driving force for us to continue improving and innovating. We look forward to welcoming you back to Surabaya again. Best regards, Kokito, Guest Relations Manager
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s***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
The hotel area, especially the smoking area in the lobby and the breakfast area, is dirty with ash and cigarette butts scattered all over the floor. The chairs in the smoking area are dirty. Please pay attention to cleanliness.
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Accommodation's Reply
25 Nov 2025
Hello Harris fans, Thank you for choosing to stay at HARRIS Hotel & Conventions Gubeng Surabaya and for taking the time to write us a helpful review. We apologize for any inconvenience caused. This is a serious concern for the management. We will work hard to improve the cleanliness to provide even more comfort. Thank you once again for your feedback. We look forward to welcoming you back with even better service and cleanliness in the future. Best regards, Kokito, Guest Relations Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A pleasant stay. Friendly staff, fast check-in. Comfortable and clean rooms. Access to the city center. Good job, Harris Hotel👍
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Accommodation's Reply
22 Nov 2025
Dear Harris fans! Thank you for your positive review and comments. We are honored to serve you and hope your visit to the City of Heroes will be even more memorable. We look forward to welcoming you back. Sincerely, Cogito, Fan Relations Manager
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N***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Had such a nice stay there. the room is amazing, the staff are super friendly too. For me the food need some improvement, tried the breakfast buffet and the food turned out very salty (especially the fish dish) also ordered laksa betawi but taste very bland
1 people find it helpful
Accommodation's Reply
22 Nov 2025
Cheers HARRIS Fans, Thank you very much for staying at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to wrote this positive feedback. Your kind words about our service and rooms will definitely encourage us even more to always deliver our best. Also, your kind feedback about the taste of our foods, will be noted by our Food & Beverage Team. We will evaluate it and improve this matter. We apologize for the inconvenience happened. Again we are thankful and appreciate your review. We wish you a pleasant and safe journey to your next destination. We look forward to welcoming you back here, at your home in Surabaya. HARRISly Yours, Cogito Fans Relations Manager
H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Big room... Clean... Good breakfast.
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Accommodation's Reply
20 Nov 2025
Congratulations to all Harris fans! Thank you for your positive ratings and reviews. We are glad to have served you and hope that this experience will be one you will never forget. We look forward to welcoming you back to Surabaya. Best regards, Kokito, Fan Relations Manager
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Widya R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very clean bedroom, cool hotel lobby and very delicious food
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Accommodation's Reply
15 Nov 2025
Hi Ms. Vidya, Thank you for choosing to stay at Harris Gubeng Surabaya and for taking the time to share your memorable experience. We are honored to make your stay in Surabaya even more memorable. We look forward to welcoming you back again. Best regards, Kogito, Guest Relations Manager
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Widya R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The breakfast menu is varied and delicious every day
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Best regards, Ms. Vidya Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and for taking the time to leave us this positive rating and review. We are glad that you enjoyed our food. This will inspire us to continue working and innovating. We look forward to welcoming you back to your home in Surabaya. Best regards, Cogito Guest Relations Manager
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srigwati
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service is amazing, great
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Accommodation's Reply
15 Nov 2025
Hello Ms. Srikawati, Thank you for your positive rating and review. We are delighted to have served you and made your visit to Surabaya even more memorable. We look forward to welcoming you back again. Best regards, Kokito, Fan Relations Manager
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Firdaus
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A family favorite when visiting Surabaya. There are many things that make this hotel comfortable, but perhaps the soundproofing needs improvement, as sounds from outside the room or activities on the floors above can be heard. Thank you for your service.
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Accommodation's Reply
15 Nov 2025
Dear Firdaus, Thank you for choosing to stay with us in Surabaya, the City of Heroes, and thank you for your valuable comments and suggestions. We are delighted that your stay in Surabaya was a memorable one for you and your family. Your feedback regarding the soundproofing in our rooms is of great importance to us. Our engineering team will continue to monitor and improve the soundproofing, and we will incorporate your feedback into future room improvements. We hope you will return to stay with us again when you visit Surabaya. We look forward to welcoming you back. Thank you! Cogito Customer Relations Manager
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R***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Extra and maximum service, good job to the management of Hotel Harris... Awesome
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Accommodation's Reply
12 Nov 2025
Dear Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and for taking the time to write us a great review. We are delighted to have served you and hope that your visit to Surabaya will be an even more memorable one. We look forward to welcoming you back again. Best regards, Kokito, Fan Relations Manager
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Widya R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The breakfast menu is varied and really delicious.
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Hi Ms. Vidya, Thank you for your positive rating and review. We are honored to serve you and bring you delicious food. This will be the driving force for us to continue to improve and innovate. We look forward to welcoming you back to Harris Gubeng Surabaya. Best regards, Kokito, Fan Relations Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
got a soundproof room, heard noise from the hallway...
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Accommodation's Reply
10 Nov 2025
Congratulations to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and giving us such a great rating. However, we apologize for any inconvenience you experienced, especially regarding the soundproofing. The management will look into this matter and will further improve the soundproofing during future renovations. We sincerely hope to continue to be your choice when you return to Kota Pahlawan. Best regards, Cogito, Fan Relations Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The breakfast was good, the room was not soundproof, you could hear someone talking in the hallway.
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Accommodation's Reply
09 Nov 2025
Hello Harris fans, Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and for taking the time to write a review about your experience. We are honored to serve you delicious food. This will definitely inspire our chefs and Facebook team to be more creative and innovative. However, we apologize for any inconvenience caused regarding the soundproofing in the rooms. We will inform the management at this time. In the future, when we make improvements, soundproofing will be one of the areas that we will improve. We hope to continue to be your choice the next time you visit Kota Pahlawan. See you soon. Best regards, Cogito, Fan Relations Manager
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P***s
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Nice place to stay. The price was reasonable.
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Accommodation's Reply
09 Nov 2025
Cheers HARRIS Fans, Thank you very much for staying at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to share your great experience with us. It is always our pleasure to make your stay memorable. We look forward to welcoming you back again. HARRISly Yours, Cogito Fans Relations Manager
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Dita A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, and the variety of a la carte and buffet breakfast options is impressive. It's very close to Gubeng Station and other public transportation. Room cleanliness could be improved.
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Accommodation's Reply
09 Nov 2025
Best regards, Ms. Dita Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and for taking the time to leave us with your best review. We appreciate all the positives you have provided such as our convenient location, friendly staff and delicious food. However, if there was any shortcomings regarding cleanliness, we apologize and will work on them. This is a major concern for the management and we will continue to evaluate and make improvements. We hope to continue to be your choice the next time you visit Kota Pahlawan. We look forward to welcoming you back again. Best regards, Kokito Guest Relations Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic Location, Variety of Food, Clean Bathroom
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Accommodation's Reply
06 Nov 2025
Congratulations to all Harris fans! Thank you for choosing to stay at Harris Hotel & Convention Center Gubeng Surabaya and for taking the time to share your memorable experience. We also appreciate the beautiful photos of Surabaya you shared. This review will be a source of encouragement and motivation for us to continue working. We are always ready to be your home in Kota Pahlawan. We look forward to welcoming you back again. Best regards, Kokito, Fan Relations Manager
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Number of reviews per page
20
40