Hotel Grand Duta Syariah

Hotels
8.1
/10
Very Good
1,996 reviews

What Guests Say About Their Stay

Distance To City Center (31)
Bedroom (25)
Room Space (23)
Family Friendly (22)
Yanto H.
9.4
/ 10
Very satisfactory. Friendly service, economical price, and very strategic location. Anyway, great. Will not give up 👍
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Nursiti
8.8
/ 10
The location is very good, easy to anywhere.
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Muhammad Aulia Nugraha
9.7
/ 10
The rooms are clean, the service is friendly too
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Susanti y.
9.7
/ 10
Very satisfying in service and comfortable atmosphere
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wardani a.
8.5
/ 10
Nice, clean and comfortable rooms, friendly staff
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In the Area
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Jalan Radial No. 1, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Hotel Grand Duta Palembang Hotel Grand Duta Syariah is a hotel in a good neighborhood, which is located at Bukit Kecil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Grand Duta Syariah

Jalan Radial No. 1, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
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Lobby Hotel Grand Duta Syariah
Lobby 2 Hotel Grand Duta Syariah

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What You Might Like - All About Hotel Grand Duta Syariah

Hotel Grand Duta Syariah offers a truly memorable stay for travellers seeking a blend of comfort, convenience, and cultural immersion. Guests consistently praise the hotel's warm and friendly atmosphere, created by the dedicated staff who go above and beyond to ensure a pleasant experience. The hotel's strategic location provides easy access to a variety of attractions, making it an ideal base for exploring the local area. Many reviewers highlight the cleanliness and well-maintained condition of the rooms and facilities, contributing to a relaxing and enjoyable stay. Overall, Hotel Grand Duta Syariah receives overwhelmingly positive feedback, making it a popular choice for both leisure and business travellers.

One of the most popular aspects of Hotel Grand Duta Syariah is its commitment to providing excellent value for money. Guests appreciate the affordable prices without compromising on quality or service. The hotel's convenient location near public transport, such as the nearby MRT station and bus stops nearby, adds to its appeal. The availability of various room types caters to different needs and budgets, ensuring there's a perfect fit for every traveller. The consistently high ratings and positive reviews speak volumes about the hotel's ability to deliver a satisfying and memorable experience for its guests.

In short, Hotel Grand Duta Syariah is a fantastic choice for anyone looking for a comfortable and affordable stay. The hotel's excellent location, friendly staff, and clean, well-maintained facilities make it a top contender. Guests consistently rave about their positive experiences, highlighting the exceptional value and overall enjoyment. Book your stay today and experience the warmth and hospitality of Hotel Grand Duta Syariah for yourself!

Concept & Design Hotel Grand Duta Syariah

Hotel Grand Duta Syariah boasts a design concept that seamlessly blends modern elegance with traditional Indonesian aesthetics. The hotel's architecture and interior design create a calming and sophisticated atmosphere, reflecting the rich cultural heritage of the region. Thoughtful details and high-quality materials are evident throughout the hotel, from the lobby to the guest rooms. The overall design aims to provide a tranquil and inviting space where guests can relax and unwind after a day of exploring. The design is intended to evoke a sense of peace and serenity, making it an ideal retreat for those seeking a peaceful getaway.

The hotel lobby, in particular, is a highlight. It's a spacious and welcoming area, featuring comfortable seating arrangements and tasteful décor. Natural light floods the space, creating a bright and airy atmosphere. The lobby serves as a central hub, providing a comfortable space for guests to relax, socialize, or simply enjoy the ambience. The overall design creates a sense of calm and sophistication, setting the tone for a relaxing and enjoyable stay. The warm lighting and comfortable furniture contribute to a welcoming and inviting atmosphere.

Different Hotel Room Types Available in Hotel Grand Duta Syariah

Choosing the perfect hotel room is crucial for a comfortable stay. We offer a range of hotel room types to suit your needs, from affordable hotels nearby to luxurious suites. Consider factors like hotel bedroom types, categories of hotel rooms, and different hotel room types when making your selection. Let's explore the options available at Hotel Grand Duta Syariah.

  • Standard Room:

    A comfortable and well-appointed room, perfect for solo travellers or couples. Non-smoking options available. Some rooms may offer views of the city or surrounding area.
  • Deluxe Room:

    Slightly larger than the standard room, offering more space and amenities. Non-smoking and smoking options are available. May include a bathtub.
  • Family Room:

    Spacious enough to comfortably accommodate a family. Features additional beds and amenities suitable for children. Non-smoking options available.
  • Suite:

    Our most luxurious option, featuring a separate living area and bedroom. Offers stunning views and premium amenities. Non-smoking options available. May include a bathtub and bidet.

We are not currently a pet-friendly hotel.

Unique Hotel Facilities in Hotel Grand Duta Syariah

Hotel Grand Duta Syariah offers a range of hotel facilities designed to enhance your stay. From convenient amenities to recreational options, we cater to both adults and children. Explore our unique facilities and make the most of your time with us. Please note that some facilities may have additional fees.

  • Swimming Pool:

    A refreshing outdoor pool, perfect for relaxing and unwinding. Open from 7 am to 9 pm.
  • Fitness Centre:

    A well-equipped gym with modern equipment. Open 24 hours.
  • Spa:

    Indulge in a range of rejuvenating treatments (additional charges apply, prices vary depending on treatment). Open from 9 am to 9 pm.
  • Children's Play Area:

    A safe and fun space for children to play. Open from 8 am to 8 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Hotel Grand Duta Syariah

Satisfy your hunger with our diverse dining options. Whether you prefer a lavish buffet, a casual cafe experience, or a fine-dining restaurant, we have something to suit every taste and budget. Explore our culinary offerings and discover your favourite dishes.

  • The Grand Buffet:

    Enjoy a wide selection of international and local cuisine at our daily breakfast, lunch, and dinner buffet. Prices vary depending on the meal and day. Open from 7 am to 10 pm.
  • Spice Route Restaurant:

    Experience authentic Indonesian flavours in a sophisticated setting. Dinner only, prices per person start from £20. Open from 6 pm to 10 pm.
  • The Coffee Corner Cafe:

    Relax and enjoy a variety of coffees, teas, pastries, and light snacks. Open from 7 am to 11 pm.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. We aim to make your journey as smooth as possible, offering various transfer from airport to hotel options. Consider hotels with airport shuttle services for a hassle-free experience.

  • Taxi:

    Readily available outside the airport. The journey to the hotel takes approximately 30 minutes.
  • Airport Shuttle:

    The hotel offers a convenient airport pick-up service. Please book at least 24 hours in advance.
  • Private Car Service:

    Arrange a private car transfer for a more luxurious and personalized experience. Booking is recommended.

Nearby MRT Station & Bus Stops Nearby

Hotel Grand Duta Syariah enjoys excellent public transport links, making it easy to explore the city. With a nearby MRT station and bus stops nearby, getting around is simple and convenient. Find out more about the nearby public transport options.

  • MRT Station:

    The nearest MRT station is approximately a 10-minute walk from the hotel. You can purchase MRT tickets at the station.
  • Bus Stops:

    Several bus stops are located within a 5-minute walk from the hotel. You can use contactless payment or purchase tickets on the bus.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Hotel Grand Duta Syariah

Discover a wealth of family-friendly attractions and things to do nearby. From exciting theme parks to serene natural landscapes, there's something for everyone to enjoy. Plan your itinerary and create unforgettable memories with your loved ones.

  • Family Fun Park:

    A vibrant theme park with rides and attractions for all ages. Entry fee: £15 per person. Distance from hotel: 15 minutes by taxi.
  • City Zoo:

    Home to a diverse range of animals. Entry fee: £10 per person. Distance from hotel: 20 minutes by bus.
  • Botanical Gardens:

    A tranquil oasis perfect for a relaxing stroll. Free entry. Distance from hotel: 10 minutes by taxi.
  • Science Museum:

    Interactive exhibits that engage and educate children. Entry fee: £8 per person. Distance from hotel: 25 minutes by bus.
  • Children's Museum:

    Designed specifically for children, with hands-on exhibits and play areas. Entry fee: £5 per person. Distance from hotel: 12 minutes by taxi.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near Hotel Grand Duta Syariah

Looking for alternative accommodations? Whether you prefer luxury hotels, affordable options, or something in between, there are plenty of choices near Hotel Grand Duta Syariah. Explore different categories of hotel rooms and find the perfect fit for your needs and budget. Consider factors like cheap hotels nearby and best hotel nearby when making your decision.

  • Luxury Accommodations:

    The Ritz-Carlton, The Peninsula, Four Seasons Hotel
  • 4-Star Hotels:

    Grand Hyatt, Shangri-La Hotel, JW Marriott Hotel
  • 3-Star Hotels:

    Holiday Inn Express, Ibis Styles, Mercure Hotel

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its blend of comfort, convenience, and affordability, Hotel Grand Duta Syariah is the perfect base for your Indonesian adventure. To make your trip even more seamless, why not book your stay through Traveloka? You can easily find and bookcheap hotels through our platform, comparing prices and finding the best deals on cheap hotels nearby. And don't forget to book cheap air tickets to Indonesia with Traveloka to complete your travel arrangements. Start planning your unforgettable trip today!

All facilities in Hotel Grand Duta Syariah

Functional Hall Hotel Grand Duta Syariah
Functional Hall
Common Space Hotel Grand Duta Syariah
Common Space
Lobby Hotel Grand Duta Syariah
Lobby
CleanAccommodation Hotel Grand Duta Syariah
CleanAccommodation
Exterior Hotel Grand Duta Syariah
Exterior

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

General

  • AC
  • Family room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Grand Duta Syariah

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring Marriage Certificate, Alcohol Beverage NOT ALLOWED. The required documents can be in the form of soft copy.

General Check-in Instructions

Hotel Check in time is 14:00. Before 14:00, will be considered as early check in and will be charged 50% of room rate.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Grand Duta Syariah
121
Number of floors in Hotel Grand Duta Syariah
5
Another facilities in Hotel Grand Duta Syariah
Bellhop, 24-hour Receptionist, 24-hour security, Laundry service, Luggage storage

Frequently asked question in Hotel Grand Duta Syariah

Is Hotel Grand Duta Syariah parking free for hotel guests, and do you offer valet parking services?
Hotel Grand Duta Syariah offers complimentary hotel parking for guests. We do not, however, provide a valet parking service. If you require parking during your stay, simply inform reception upon arrival.
Does Hotel Grand Duta Syariah offer hotel smoking rooms or designated smoking areas for guests?
I do not have access to real-time information, including hotel policies. To find out whether Hotel Grand Duta Syariah offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Hotel Grand Duta Syariah offer free hotel Wi-Fi for guests during their stay?
To confirm whether Hotel Grand Duta Syariah provides complimentary hotel wifi access to guests, it's best to contact the hotel directly. Their website or a quick phone call will provide the most accurate and up-to-date information regarding their wifi policy and availability. Checking for details about their internet access before your stay ensures a smooth and connected experience.
Where is the nearest MRT station or bus stops nearby Hotel Grand Duta Syariah? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Hotel Grand Duta Syariah; finding a nearby MRT station will require a slightly longer journey. For visitor attractions, you'll find several things to do nearby, including exploring the local markets and perhaps visiting some of Jakarta's historical sites depending on your exact location. Checking online maps for specific bus station near me and visitor attractions near me will help you plan your sightseeing.
Is Hotel Grand Duta Syariah a pet friendly hotel?
I do not have access to real-time information, including the specific pet policies of individual hotels. To find out if Hotel Grand Duta Syariah is pet-friendly, I recommend checking their official website or contacting them directly via phone or email. Many hotels have specific policies regarding animals, so confirming directly is the best way to ensure a smooth trip for you and your pet. Look for information on their pet-friendly hotel or animal-friendly hotels policies.
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More Reviews from Other Guests in Hotel Grand Duta Syariah

8.1
Very Good
From 1,996 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.9

Location

8.5

Service and Facilites

8.2

People often mention about Hotel Grand Duta Syariah
All
Distance to City Center (17)
Room Space (17)
Bathroom (15)
Family Friendly (13)
Staff Friendliness (13)
Bedroom (13)
Ambiance (12)
Accessibility (11)
Surroundings (10)
Hotel Area (10)
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Traveler Reviews Hotel Grand Duta Syariah

Number of reviews per page
20
40
Customer reviews
Franhot H.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
Classic hotel atmosphere, not very clean, shower has no hanger, hot water only lasts for the first minute.
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1 people find it helpful
V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Yes, it's comfortable, nice, clean, friendly, but the bed is not comfortable.
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The bathroom in room 317 was very bad, dirty, smelly and the bathroom door couldn't be closed.
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R***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The receptionist responded quickly. There are still some notes regarding the room, because at that price, there are places to stay that pay more attention to the details regarding cleanliness. I also suggest replacing the bathroom with slightly brighter ceramic tiles so that when the staff cleans it, they can see if there is anything missing/missed to be cleaned.
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1 people find it helpful
R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The staff is very friendly and the service is fast, for this room rate it is ok with the service provided.
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Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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I***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
It's pretty good. Although the AC didn't work at first, it was fixed right away.
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Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
A very strategic place to stay in the center of Palembang city
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Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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Yelfida
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
Have stayed here several times. The hotel is sharia and clean.
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Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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Hairum
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9.7
/10
Reviewed 35 week(s) ago
Great. Needs to be improved further.
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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M***h
icon-origin-TRAVELOKA
5.4
/10
Reviewed 35 week(s) ago
Very bad, it is not appropriate to carry the name of SYARIAH hotel, please note the management to fix the unsuitable sheets and blankets, don't use them again, wash the sarbans and clean the bathrooms so that guests are comfortable and don't feel cheated. After spending money, we ended up not staying because it was very uncomfortable, we immediately went out and didn't stay that night because we entered it was already night, imagine being physically tired thinking about transit to restore energy but it turned out to be a tired heart because we felt cheated. Hopefully this unpleasant experience is enough for us. Thanks
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5 people find it helpful
Budi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 35 week(s) ago
The AC was dirty, the curtains and glass were dusty and had not been cleaned for a long time, the yellow sheets and blankets were dusty, I immediately had shortness of breath and flu due to dust, the bathroom door was broken, the liquid soap container could not be used, I booked for 6 nights, when I first checked in I asked to change rooms, I went to the receptionist twice but there was no response, I assigned an AC repairman, only cleaned the outside filter & sprayed it with fragrance, last night my wife, child and I were restless sleeping there, because the child was already asleep, we finally held on until the morning after breakfast and checked out, we accepted the 5 nights. Then we moved to another hotel, it should have been checked before the guest checked in, there are many cheap hotels, but they still maintain quality and service, I really regret booking a hotel room at Grand Duta Syariah.
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3 people find it helpful
H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Comfortable, quiet, close to everywhere.
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Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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Dadi J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
satisfactory service, comfortable place
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Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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A***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 48 week(s) ago
the hotel is old..the room is quite clean but the bathroom smells really bad..the receptionist when we just arrived to check in at 8 pm told us to park in the mall across the hotel because she said the hotel parking lot was full, if we want to park at the hotel she said we have to pay 30 thousand...I complained how come we are tired just came from out of town but told to park across the hotel, while the parking attendant said we can still park in front of the hotel..so we didn't want to, finally we could park in front of the hotel for free without paying anything..but the receptionist said when we checked in we had to pay another 30 thousand..strange...those who bring vehicles think again if they want to stay here because it's hard to park..it's better to add a little money to find another hotel that is better and has a large parking lot and is free for hotel guests..for breakfast there are few choices and the taste is just B..don't want to stay here again even though the location is good in the middle of the city easy to find food..
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7 people find it helpful
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 49 week(s) ago
The receptionist was not friendly, her face was sour when she asked for a room change because the AC was not cold (maybe the AC was broken because there was a vertical fan in the room) even though she was not young, she should have experience in dealing with customers. The room was smelly, dirty, especially the bathroom was super dirty. Will never stay here.
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R***h
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6.0
/10
Reviewed 49 week(s) ago
This is the first time staying at a hotel, it is recommended not to leave the hotel because there is no parking space, the toilet smells, taking a shower is difficult because there is a bathtub but it can't be used anymore. Urination
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Rico M. S.
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8.8
/10
Reviewed 49 week(s) ago
Hotel staff is friendly, well served
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Y***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 51 week(s) ago
The room is dirty and smelly. Especially the bathroom, the sheets and towels are also stained. Please improve the facilities. The floor is also very dirty
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1 people find it helpful
Accommodation's Reply
22 Dec 2024
Thank you for choosing Grandduta Hotel as your destination for staying, thank you for your criticism and suggestions.
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T***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 52 week(s) ago
very nice suitable for vacation
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1 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for choosing Grandduta Hotel as your destination to stay, thank you for your criticism and comments.
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I***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
Nice and close to city center
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1 people find it helpful
Accommodation's Reply
02 Dec 2024
Thank you for choosing Grandduta Hotel as your destination to stay, thank you for your criticism and comments.
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.1
Very Good
From 1,996 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.9

Location

8.5

Service and Facilites

8.2

People often mention about Hotel Grand Duta Syariah
All
Distance to City Center (17)
Room Space (17)
Bathroom (15)
Family Friendly (13)
Staff Friendliness (13)
Bedroom (13)
Ambiance (12)
Accessibility (11)
Surroundings (10)
Hotel Area (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Grand Duta Syariah

Number of reviews per page
20
40
Customer reviews
Franhot H.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
Classic hotel atmosphere, not very clean, shower has no hanger, hot water only lasts for the first minute.
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1 people find it helpful
V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Yes, it's comfortable, nice, clean, friendly, but the bed is not comfortable.
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The bathroom in room 317 was very bad, dirty, smelly and the bathroom door couldn't be closed.
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R***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The receptionist responded quickly. There are still some notes regarding the room, because at that price, there are places to stay that pay more attention to the details regarding cleanliness. I also suggest replacing the bathroom with slightly brighter ceramic tiles so that when the staff cleans it, they can see if there is anything missing/missed to be cleaned.
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1 people find it helpful
R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The staff is very friendly and the service is fast, for this room rate it is ok with the service provided.
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Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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I***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
It's pretty good. Although the AC didn't work at first, it was fixed right away.
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Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
A very strategic place to stay in the center of Palembang city
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Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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Yelfida
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
Have stayed here several times. The hotel is sharia and clean.
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Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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Hairum
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
Great. Needs to be improved further.
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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M***h
icon-origin-TRAVELOKA
5.4
/10
Reviewed 35 week(s) ago
Very bad, it is not appropriate to carry the name of SYARIAH hotel, please note the management to fix the unsuitable sheets and blankets, don't use them again, wash the sarbans and clean the bathrooms so that guests are comfortable and don't feel cheated. After spending money, we ended up not staying because it was very uncomfortable, we immediately went out and didn't stay that night because we entered it was already night, imagine being physically tired thinking about transit to restore energy but it turned out to be a tired heart because we felt cheated. Hopefully this unpleasant experience is enough for us. Thanks
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5 people find it helpful
Budi S.
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Leisure
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5.6
/10
Reviewed 35 week(s) ago
The AC was dirty, the curtains and glass were dusty and had not been cleaned for a long time, the yellow sheets and blankets were dusty, I immediately had shortness of breath and flu due to dust, the bathroom door was broken, the liquid soap container could not be used, I booked for 6 nights, when I first checked in I asked to change rooms, I went to the receptionist twice but there was no response, I assigned an AC repairman, only cleaned the outside filter & sprayed it with fragrance, last night my wife, child and I were restless sleeping there, because the child was already asleep, we finally held on until the morning after breakfast and checked out, we accepted the 5 nights. Then we moved to another hotel, it should have been checked before the guest checked in, there are many cheap hotels, but they still maintain quality and service, I really regret booking a hotel room at Grand Duta Syariah.
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3 people find it helpful
H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Comfortable, quiet, close to everywhere.
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Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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Dadi J.
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10.0
/10
Reviewed 47 week(s) ago
satisfactory service, comfortable place
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Accommodation's Reply
01 Sep 2025
Thank you for staying at the Grand Duta Syariah Hotel. We hope you can visit our hotel again in the future.
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A***a
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6.8
/10
Reviewed 48 week(s) ago
the hotel is old..the room is quite clean but the bathroom smells really bad..the receptionist when we just arrived to check in at 8 pm told us to park in the mall across the hotel because she said the hotel parking lot was full, if we want to park at the hotel she said we have to pay 30 thousand...I complained how come we are tired just came from out of town but told to park across the hotel, while the parking attendant said we can still park in front of the hotel..so we didn't want to, finally we could park in front of the hotel for free without paying anything..but the receptionist said when we checked in we had to pay another 30 thousand..strange...those who bring vehicles think again if they want to stay here because it's hard to park..it's better to add a little money to find another hotel that is better and has a large parking lot and is free for hotel guests..for breakfast there are few choices and the taste is just B..don't want to stay here again even though the location is good in the middle of the city easy to find food..
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7 people find it helpful
S***i
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Leisure
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5.4
/10
Reviewed 49 week(s) ago
The receptionist was not friendly, her face was sour when she asked for a room change because the AC was not cold (maybe the AC was broken because there was a vertical fan in the room) even though she was not young, she should have experience in dealing with customers. The room was smelly, dirty, especially the bathroom was super dirty. Will never stay here.
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R***h
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6.0
/10
Reviewed 49 week(s) ago
This is the first time staying at a hotel, it is recommended not to leave the hotel because there is no parking space, the toilet smells, taking a shower is difficult because there is a bathtub but it can't be used anymore. Urination
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Rico M. S.
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8.8
/10
Reviewed 49 week(s) ago
Hotel staff is friendly, well served
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Y***a
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Transit
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5.7
/10
Reviewed 51 week(s) ago
The room is dirty and smelly. Especially the bathroom, the sheets and towels are also stained. Please improve the facilities. The floor is also very dirty
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1 people find it helpful
Accommodation's Reply
22 Dec 2024
Thank you for choosing Grandduta Hotel as your destination for staying, thank you for your criticism and suggestions.
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T***a
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9.1
/10
Reviewed 52 week(s) ago
very nice suitable for vacation
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1 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for choosing Grandduta Hotel as your destination to stay, thank you for your criticism and comments.
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I***n
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9.4
/10
Reviewed 53 week(s) ago
Nice and close to city center
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1 people find it helpful
Accommodation's Reply
02 Dec 2024
Thank you for choosing Grandduta Hotel as your destination to stay, thank you for your criticism and comments.
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