Hotel Santika Premiere Bandara - Palembang

Hotels
Preferred Partner
8.7
/10
Very Good
5,738 reviews

What Guests Say About Their Stay

Staff Friendliness (242)
Hotel Area (233)
Room Space (231)
Bedroom (230)
Oetama A. S.
10.0
/ 10
Thank you to all the staff of Hotel Santika Premier Bandara Palembang who have provided excellent service to customers, starting from reservations, airport pick-up and drop-off, as well as the front office staff who handled check-in and check-out and the restaurant staff who have provided the best service and the menu at breakfast is very varied, ranging from international food to traditional food is also available and the taste is great so it is confusing to choose, and for the room is quite spacious complete facilities only lacks a garden view lack of lighting, so if the night is dark so if you want to smoke a bit lazy, heheheh. Next, I will come back again to stay with my family and thank you very much to Mr. Idris (Bell Driver) who has helped us from pick-up and drop-off to the airport and preparing the items that were left. Thank you, see you next time.
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S***a
10.0
/ 10
The hotel is nice, the facilities are good, the staff is friendly, the food is delicious. Very comfortable.
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Vean F.
10.0
/ 10
Cozy, friendly service, affordable price, really worth it for a vacation or staycation with family, already get playground service, swimming pool, etc. Want to come back again.
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H***i
10.0
/ 10
If Santika, there is no need to doubt it anymore. Everything is the best. I even extended my stay for 1 day because I was so happy staying here.
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aslie r. g.
10.0
/ 10
I've stayed here twice. The hotel is nice, the lobby smells really good. The staff are also friendly. The breakfast is also delicious. There is also a balcony so my husband can smoke freely. Thank you Santika.
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In the Area
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Jl. Gubernur H. Asnawi Mangku Alam No. 168 – 169, Palembang 30961, Sukarame, Palembang, Sumatera Selatan, Indonesia, 30961

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Hotel Santika Premiere Bandara - Palembang is a good choice when you are visiting Sukarame. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Santika Premiere Bandara - Palembang

Jl. Gubernur H. Asnawi Mangku Alam No. 168 – 169, Palembang 30961, Sukarame, Palembang, Sumatera Selatan, Indonesia, 30961
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Lobby Hotel Santika Premiere Bandara - Palembang
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Hotel Santika Premiere Bandara - Palembang Rates per Night

Hotel Santika Premiere Bandara - Palembang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Santika Premiere Bandara - Palembang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Santika Premiere Bandara - Palembang Location & Address

Hotel Santika Premiere Bandara - Palembang is located at Jl. Gubernur H. Asnawi Mangku Alam No. 168 – 169, Palembang 30961, Sukarame, Palembang, Sumatra Selatan, Indonesia, 30961, Jl. Sultan Mahmud Badaruddin II No.18, Kebun Bunga, Kec. Sukarami, Kota Palembang, Sumatera Selatan 30152, Indonesia. It's situated near the airport in Palembang, making it a convenient choice for travellers. The hotel is approximately 10 km from the city center.

How to go to Hotel Santika Premiere Bandara - Palembang from Airport

Getting from Sultan Mahmud Badaruddin II International Airport to Hotel Santika Premiere Bandara - Palembang is a breeze, with several convenient options available. Whether you're looking for speed or affordability, here's a breakdown of your choices:

  • Taxi (most direct):

    Taxis are readily available outside the airport terminal. This is the most straightforward option, taking you directly to the hotel in about 15-20 minutes, depending on traffic.
  • Ride Hailing (convenient):

    Ride hailing services like Traveloka are a popular and convenient option. Simply book a ride through the app, and a driver will pick you up from the designated area at the airport.
  • Airport Bus (most affordable):

    TransMusi offers an airport bus service that connects the airport to various points in Palembang. While this is the cheapest option, it may involve a longer travel time and require a transfer to reach the hotel.

Tips:

For the most convenient route, consider using a ride hailing service or a taxi. They offer door-to-door service and are relatively quick. If you're on a budget and have time to spare, the airport bus is a viable option.

Hotel Santika Premiere Bandara - Palembang Reviews & Summary

Looking for all about hotel Santika Premiere Bandara - Palembang? This hotel consistently receives positive Hotel reviews, with guests praising its convenient location, comfortable accommodations, and excellent service. It's a popular choice for both business and leisure travellers seeking a relaxing stay near the airport.

Guests love the hotel's proximity to Sultan Mahmud Badaruddin II International Airport, making it ideal for those with early morning or late-night flights. The well-appointed rooms, delicious breakfast buffet, and friendly staff are also frequently mentioned in Hotel reviews. A standout feature is the hotel's swimming pool and fitness center, perfect for unwinding after a long journey.

Here's a short, positive review to encourage bookings: "Excellent hotel near the airport! The rooms are clean and comfortable, the staff is friendly and helpful, and the breakfast buffet is fantastic. I highly recommend Hotel Santika Premiere Bandara - Palembang for a stress-free stay."

Hotel Santika Premiere Bandara - Palembang Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Hotel Santika Premiere Bandara - Palembang offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel room types available:

  • Superior Room:

    These rooms offer comfortable accommodations with standard amenities. Available with either a king-size bed or twin beds. Non-smoking rooms are available.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer additional space and enhanced amenities. Some rooms may offer views of the city or the hotel's gardens. Bathtubs are available in some Deluxe rooms.
  • Executive Suite:

    These spacious suites feature a separate living area and bedroom, providing ample space for relaxation and work. Some suites may include a bathtub and bidet.
  • Premiere Suite:

    The most luxurious option, the Premiere Suites offer the ultimate in comfort and style. These suites feature a separate living room, bedroom, and dining area, as well as upgraded amenities and stunning views.

Please note that Hotel Santika Premiere Bandara - Palembang is not a pet-friendly hotel. Additional charges may apply for extra beds or other services.

Hotel Facilities in Hotel Santika Premiere Bandara - Palembang

Hotel Santika Premiere Bandara - Palembang boasts a wide range of Hotel amenities and hotel facilities to ensure a comfortable and enjoyable stay for all guests. From relaxing leisure options to convenient business services, the hotel has something for everyone.

  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Operating hours vary; please check with the front desk for details. Extra fees apply.
  • Restaurant:

    Enjoy a delicious meal at the hotel's restaurant, offering a variety of local and international dishes.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open on weekends and holidays.
  • Business Center:

    Stay connected and productive at the hotel's business center, offering computer access, printing, and other services.
  • Meeting Rooms:

    Host your next meeting or event at the hotel's well-equipped meeting rooms.

Hotel Buffet or Restaurant/Cafe in Hotel Santika Premiere Bandara - Palembang

Hotel Santika Premiere Bandara - Palembang offers a delightful culinary experience with its diverse selection of dining options. Whether you're craving local delicacies or international fare, you'll find something to satisfy your taste buds at the hotel's hotel buffet, hotel restaurant, and hotel cafe.

  • Teratai Restaurant:

    This is the hotel's main restaurant, serving a wide variety of Indonesian and international dishes. The restaurant is open for breakfast, lunch, and dinner. The breakfast buffet is particularly popular, featuring a wide selection of hot and cold items. Buffet price is approximately SGD 25 per person.
  • The Lobby Lounge:

    This cozy cafe is the perfect place to relax and enjoy a cup of coffee or tea, along with a selection of pastries and snacks. Open daily from 10:00 AM to 10:00 PM.
  • Poolside Bar:

    Sip on refreshing cocktails and enjoy light bites at the poolside bar. Open during pool hours.

A special dish to try is the Pempek, a traditional Palembang fish cake served with a tangy vinegar sauce.

Hotel Santika Premiere Bandara - Palembang Airport pickups and How to Book

Looking for hotels with airport shuttle? Hotel Santika Premiere Bandara - Palembang offers convenient hotel to airport transfer services to ensure a hassle-free arrival and departure. To arrange for an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details, including your arrival time and flight number, and the hotel will arrange for a driver to meet you at the airport.

Booking steps:

  1. Contact the hotel directly via phone or email.
  2. Provide your flight details (arrival time, flight number).
  3. Confirm the pick-up arrangement and any associated fees.

Nearby MRT Station & Bus Stops

While Palembang doesn't have an MRT system, there are several nearby bus stops and public transportation options available near Hotel Santika Premiere Bandara - Palembang. These options provide convenient access to various parts of the city.

  • TransMusi Bus Stop (near the airport):

    This bus stop is located near Sultan Mahmud Badaruddin II International Airport, a short distance from the hotel. TransMusi is Palembang's bus rapid transit system, offering affordable transportation to various destinations.
  • Bus Stop on Jl. Sultan Mahmud Badaruddin II:

    Several local bus routes operate along Jl. Sultan Mahmud Badaruddin II, the main road where the hotel is located. These buses provide access to different parts of Palembang.

To use the TransMusi bus system, you can purchase a prepaid card at designated kiosks or bus stations. Cash payments are not accepted on the buses.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Palembang offers a variety of nearby places to go and nearby sightseeing places that are perfect for families with kids. Here are some things to see nearby and stuff to see nearby:

  • Jakabaring Sport City (5 km):

    This large sports complex features various facilities, including a swimming pool, athletic track, and playgrounds. Entry is free.
  • Kuto Besak Fortress (12 km):

    Explore this historic fortress and learn about Palembang's rich history. Entry fee is approximately SGD 2.
  • Ampera Bridge (11 km):

    Take a stroll across this iconic bridge and enjoy stunning views of the Musi River. Free.
  • Museum Sultan Mahmud Badaruddin II (10 km):

    Discover Palembang's cultural heritage at this museum, which features exhibits on local history, art, and traditions. Entry fee is approximately SGD 3.
  • Palembang Indah Mall (10 km):

    Enjoy shopping, dining, and entertainment at this popular mall. Free entry (individual store prices vary).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Hotel Santika Premiere Bandara - Palembang (Palembang)

Craving some delicious food and looking for nearby dining options? Palembang offers a wide variety of local food and local restaurant choices to satisfy your appetite. Here are some food eatiries near me:

Cafes/Restaurants:

  • Excelso Cafe (in Palembang Square Mall):

    A popular Indonesian coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Starbucks (in Palembang Icon Mall):

    Enjoy your favorite Starbucks beverages and snacks at this convenient location.
  • Pizza Hut (various locations):

    A classic choice for pizza lovers, with a variety of pizzas, pasta dishes, and appetizers.

Local Street Food:

  • Pempek:

    Palembang's signature dish, a fish cake served with a tangy vinegar sauce.
  • Mie Celor:

    A noodle dish served in a rich coconut milk-based broth.
  • Martabak HAR:

    A savory pancake filled with eggs, meat, and vegetables.
  • Nasi Goreng:

    Indonesian fried rice, a staple dish found everywhere.
  • Sate:

    Grilled meat skewers served with peanut sauce.

Shopping places near Hotel Santika Premiere Bandara - Palembang (Palembang)

Need to do some shopping and looking for dept stores near me? Palembang offers a variety of shops near me and nearby shopping destinations, from modern malls to traditional markets. Here are some mall near hotel options:

  • Palembang Square Mall:

    A large shopping mall featuring a variety of international and local brands, a department store, a supermarket, and a cinema.
  • Palembang Icon Mall:

    Another popular shopping mall with a wide selection of shops, restaurants, and entertainment options.
  • Pasar 16 Ilir:

    A traditional market where you can find a variety of goods, including clothing, textiles, souvenirs, and local snacks.

Other Places to Stay Near Hotel Santika Premiere Bandara - Palembang

Looking for alternative accommodations and searching for the best hotel nearby? Palembang offers a range of options, from luxury hotels to budget-friendly guesthouses. Here are some other places to stay near Hotel Santika Premiere Bandara - Palembang:

Luxury/5-6 Star Hotels Nearby:

  • The Zuri Hotel Palembang:

    A stylish hotel offering luxurious accommodations, a rooftop pool, and stunning city views.
  • Wyndham Opi Hotel Palembang:

    A modern hotel with spacious rooms, a large swimming pool, and a variety of dining options.
  • Novotel Palembang Hotel & Residence:

    A comfortable hotel with well-appointed rooms, a swimming pool, and a fitness center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • ASTON Palembang Hotel & Conference Center:

    A well-regarded hotel with comfortable rooms, a swimming pool, and a conference center.
  • Aryaduta Palembang:

    A stylish hotel with modern amenities, a swimming pool, and a variety of dining options.
  • Best Western Premier Favehotel Palembang:

    A comfortable and convenient hotel with well-appointed rooms and a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Ibis Palembang Sanggar:

    A budget-friendly hotel with clean and comfortable rooms and a convenient location.
  • Amaris Hotel Palembang:

    A simple and affordable hotel with basic amenities and a central location.
  • RedDoorz near Palembang Square Mall:

    A budget-friendly option offering basic accommodations at an affordable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Palembang is essential for a comfortable and enjoyable experience. Hotel Santika Premiere Bandara - Palembang offers a convenient location, comfortable accommodations, and a range of amenities to suit your needs. Check Hotel availability and make your Hotel reservations today!

Whether you're looking for a luxurious stay or a budget-friendly option, Palembang has something to offer every traveller. Don't wait, start planning your trip now and secure your room booking through Traveloka for the best deals and a hassle-free experience. book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Hotel Santika Premiere Bandara - Palembang

Swimming Pool Hotel Santika Premiere Bandara - Palembang
Swimming Pool
Functional Hall Hotel Santika Premiere Bandara - Palembang
Functional Hall
Common Space Hotel Santika Premiere Bandara - Palembang
Common Space
Lobby Hotel Santika Premiere Bandara - Palembang
Lobby
Exterior Hotel Santika Premiere Bandara - Palembang
Exterior

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Things to Do

  • Garden

General

  • Swimming pool

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Hotel Santika Premiere Bandara - Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Extra Breakfast

Accommodation charges IDR 150,000/guest for extra breakfast.
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Premiere Bandara - Palembang
155
Number of floors in Hotel Santika Premiere Bandara - Palembang
5
Another facilities in Hotel Santika Premiere Bandara - Palembang
Room service, Safety deposit box, WiFi in public area, 24-hour Receptionist, Laundry service

Frequently asked question in Hotel Santika Premiere Bandara - Palembang

What are available facilities at Hotel Santika Premiere Bandara - Palembang?
There are top facilites at Hotel Santika Premiere Bandara - Palembang such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Premiere Bandara - Palembang?
The standard check-in time at Hotel Santika Premiere Bandara - Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Premiere Bandara - Palembang provide breakfast?
Yes, Hotel Santika Premiere Bandara - Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Premiere Bandara - Palembang
Hotel Santika Premiere Bandara - Palembang has a 4.0-star rating.
How many floors does Hotel Santika Premiere Bandara - Palembang have?
Hotel Santika Premiere Bandara - Palembang has 5.
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More Reviews from Other Guests in Hotel Santika Premiere Bandara - Palembang

8.8
Very Good
From 5,716 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

8.8

Service and Facilites

9.0

People often mention about Hotel Santika Premiere Bandara - Palembang
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Staff Friendliness (169)
Hotel Area (162)
Room Space (161)
Ambiance (159)
Bedroom (156)
Taste (152)
Family Friendly (150)
Bathroom (148)
Variety (145)
Surroundings (142)
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Traveler Reviews Hotel Santika Premiere Bandara - Palembang

Number of reviews per page
20
40
Customer reviews
DESTI D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The staff are friendly, everything is clean and comfortable
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Accommodation's Reply
12 Nov 2025
Dear Desti, Thank you for your short and glowing review. I am happy to hear that all went well with your stay. Looking forward to your return. Regards, Ida Bagus Gede Suambara General Manager
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Lie W.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The service is very satisfying, the breakfast menu is also interesting, and it is very helpful for those who want to transfer to the airport.
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Accommodation's Reply
07 Nov 2025
Dear Lie, Thank you so much for sharing your incredible perspective. It’s wonderful that our location, service, and breakfast made such a strong impression, our team will be delighted to hear your kind words. We look forward to welcoming you back soon for another unforgettable stay! Regards, Ida Bagus Gede Suambara General Manager
priyatna P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The atmosphere is good, the service is fast and friendly, access to the airport is very close
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Accommodation's Reply
03 Nov 2025
Dear Priyatna, It is a pleasure to receive your positive comments. Thank you for highlighting our location of being a few minutes away from the airport. We appreciate your kind words and we hope to have you return to us very soon. Sincerely, Ida Bagus Gede Suambara General Manager
Isni A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's just that when I stayed there, the internet was very slow so a lot of work was slow.
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Accommodation's Reply
03 Nov 2025
Dear Isni, Thank you for both your perfect rating 10/10 and your constructive feedback to make us better. I have placed your valuable comment about our internet service on my "things to do" list". I look forward to your return and wish you all the best until then. Sincerely, Ida Bagus Gede Suambara General Manager
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silviana f.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
There's no doubt that nothing will fail or disappoint.
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Accommodation's Reply
03 Nov 2025
Dear Silviana, We are pleased of your very positive feedback regarding your recent stay with us. It seems we always delivered on our promise to give our valuable guests such an incredible and memorable stay through the level of service and experiences we provide. We hope to have you back with us in the not too distant future. Kind regards, Ida Bagus Gede Suambara General Manager
P***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Friendly staff and it has free shuttle transport to the airport
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Accommodation's Reply
03 Nov 2025
Dear guest, Thank you for your review highlighting the benefit of our complimentary pick-up & drop-off services from/to the airport. I will pass on your positive impression to our team in the hotel. We look forward to having you back with us very soon. Sincerely, Ida Bagus Gede Suambara General Manager
Jaka s.
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10.0
/10
Reviewed 3 week(s) ago
Highly recommended for families and a comfortable, cool atmosphere.
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Accommodation's Reply
24 Oct 2025
Dear Jaka, Thank you for sharing your experience and your recommendation! I'm so glad to hear you felt comfortable throughout your stay. We truly appreciate your kind words and look forward to welcoming you back! Sincerely, Ida Bagus Gede Suambara General Manager
Oetama A. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank you to all the staff of Hotel Santika Premier Bandara Palembang who have provided excellent service to customers, starting from reservations, airport pick-up and drop-off, as well as the front office staff who handled check-in and check-out and the restaurant staff who have provided the best service and the menu at breakfast is very varied, ranging from international food to traditional food is also available and the taste is great so it is confusing to choose, and for the room is quite spacious complete facilities only lacks a garden view lack of lighting, so if the night is dark so if you want to smoke a bit lazy, heheheh. Next, I will come back again to stay with my family and thank you very much to Mr. Idris (Bell Driver) who has helped us from pick-up and drop-off to the airport and preparing the items that were left. Thank you, see you next time.
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Accommodation's Reply
15 Oct 2025
Dear Oetama, I am delighted to read of your wonderful memories of your stay with us, and you enjoyed the service and cuisine. I will share your comments with Idris and the rest of the team in the hotel, he is indeed a superstar and will be proud to see his name up in light here. See you again with your family on your next visit! Sincerely, Ida Bagus Gede Suambara General Manager
J***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel service is ok, hotel staff is friendly.
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Accommodation's Reply
15 Oct 2025
Dear guest, Thank you for your comments on our team's warm service, I will definitely share your feedback with them and we all look forward to welcoming you back here. Regards, Ida Bagus Gede Suambara General Manager
Y***a
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10.0
/10
Reviewed 5 week(s) ago
Luxurious hotel, all the best facilities and friendly staff, highly recommended to stay here.
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Accommodation's Reply
15 Oct 2025
Dear guest, Thank you for taking time to share your experience with us, I am glad to hear that you loved the hotel. It's truly rewarding to know that you enjoyed a memorable weekend escape, it was our pleasure to have you stay with us. Regards, Ida Bagus Gede Suambara General Manager
S***i
icon-Business
Business
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9.4
/10
Reviewed 5 week(s) ago
Impressive because it is comfortable, next time I have another assignment in Palembang I will come back here
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Accommodation's Reply
14 Oct 2025
Dear guest, Thank you for taking a few moments to share your feedback regarding your recent stay with us. It is always nice to hear how much our guests enjoyed their stay. We look forward to having you back with us very soon. Sincerely, Ida Bagus Gede Suambara General Manager
L***l
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 week(s) ago
The food is great, but maybe you can add more western food. Our favorite is Mie Celor. It's so delicious, with the addition of tekwan as a topping. The other dishes are also delicious. We walked around the park, lots of great photo spots. Overall, we were very happy yesterday. Thank you... Hopefully, we can stay at Santika Premiere Bandara again. Amen.
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Accommodation's Reply
14 Oct 2025
Dear guest, Thank you from all the team here in the hotel for staying with us recently and taking the time to share you wonderful review. It is quite clear many of our efforts created some nice memories for you, I humbly agree on the Mie Celor comment! We look forward to having you back with us soon. Warm regards, Ida Bagus Gede Suambara General Manager
a***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything is good and fun
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Accommodation's Reply
03 Oct 2025
Dear guest, Thank you for your short and sweet notes. Glad to hear that you enjoyed most aspect of your stay and score us perfectly 10/10. Lool forward to your return. Regards, Ida Bagus Gede Suambara General Manager
A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The breakfast is delicious, but too salty, the room is also delicious, actually comfortable, only if it's noisy in the middle of the night, the sound of people sliding chairs, how many times have you stayed like that, maybe in the next room?
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Accommodation's Reply
02 Oct 2025
Dear guest, Thank you for your kind and helpful feedback and for being loyal. I will certainly follow up your comment on our breakfast offerings. Overall, we are thrilled you enjoyed your time and look forward to having you back with us. Regards, Ida Bagus Gede Suambara General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good, EXCELLENCE, very impressive and satisfying
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear guest, Thank you for your review and perfect score! We look forward to welcoming you back. Regards, Ida Bagus Gede Suambara General Manager
Riza O. E.
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 7 week(s) ago
The room can be better maintained. Many closet doors were standing open on their own. It doesn't even close completely.
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Accommodation's Reply
25 Sep 2025
Dear Riza, Thank you for your feedback and I am sorry we did not meet your expectations, that is certainly never our intention. Much of our feedback is quite contrary as far as its overall conditions however the important thing for us to take away is that this was not the perception you had. We will share your feedback with the team and make sure the Engineers and Housekeepers are always staying on top of the overall appearance. We truly hope we will be able to welcome you back in the future. Kind regards, Ida Bagus Gede Suambara General Manager
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Cool view, lots of food variety, good gym facilities, easy access to the city center
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Accommodation's Reply
25 Sep 2025
Dear guest, Thank you for your fantastic review! We are thrilled to hear that you had an amazing experience with us. We sincerely value your visit and the time you took to share your positive experience. Should you plan to return, we'd be absolutely thrilled to welcome you back for another unforgettable stay. Sincerely, Ida Bagus Gede Suambara General Manager
F***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 8 week(s) ago
Comfortable for children and families
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Accommodation's Reply
25 Sep 2025
Dear guest, Great to hear you and your family enjoyed your stay, thank you for sharing your experience & looking forward to your next visit. Regards, Ida Bagus Gede Suambara General Manager
Ari F.
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Staycation
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10.0
/10
Reviewed 8 week(s) ago
Friendly staff, clean and nice hotel.
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Accommodation's Reply
23 Sep 2025
Dear Ari, What more can I say from a happy guest. Thank you for staying with us and we look forward to the pleasure of welcoming you back soon. Regards, Ida Bagus Gede Suambara General Manager
Isni A.
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10.0
/10
Reviewed 8 week(s) ago
I'll be back, just wait.
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Accommodation's Reply
17 Sep 2025
Dear Isni, Love to hear that you will definitely return. Thank you for the perfect score. Let us know if you need anything for your future visit. Regards, Ida Bagus Gede Suambara General Manager
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Lobby 4 Hotel Santika Premiere Bandara - Palembang

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8.8
Very Good
From 5,716 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

8.8

Service and Facilites

9.0

People often mention about Hotel Santika Premiere Bandara - Palembang
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Staff Friendliness (169)
Hotel Area (162)
Room Space (161)
Ambiance (159)
Bedroom (156)
Taste (152)
Family Friendly (150)
Bathroom (148)
Variety (145)
Surroundings (142)
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Traveler Reviews Hotel Santika Premiere Bandara - Palembang

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40
Customer reviews
DESTI D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The staff are friendly, everything is clean and comfortable
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Accommodation's Reply
12 Nov 2025
Dear Desti, Thank you for your short and glowing review. I am happy to hear that all went well with your stay. Looking forward to your return. Regards, Ida Bagus Gede Suambara General Manager
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Lie W.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The service is very satisfying, the breakfast menu is also interesting, and it is very helpful for those who want to transfer to the airport.
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Accommodation's Reply
07 Nov 2025
Dear Lie, Thank you so much for sharing your incredible perspective. It’s wonderful that our location, service, and breakfast made such a strong impression, our team will be delighted to hear your kind words. We look forward to welcoming you back soon for another unforgettable stay! Regards, Ida Bagus Gede Suambara General Manager
priyatna P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The atmosphere is good, the service is fast and friendly, access to the airport is very close
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Accommodation's Reply
03 Nov 2025
Dear Priyatna, It is a pleasure to receive your positive comments. Thank you for highlighting our location of being a few minutes away from the airport. We appreciate your kind words and we hope to have you return to us very soon. Sincerely, Ida Bagus Gede Suambara General Manager
Isni A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's just that when I stayed there, the internet was very slow so a lot of work was slow.
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Accommodation's Reply
03 Nov 2025
Dear Isni, Thank you for both your perfect rating 10/10 and your constructive feedback to make us better. I have placed your valuable comment about our internet service on my "things to do" list". I look forward to your return and wish you all the best until then. Sincerely, Ida Bagus Gede Suambara General Manager
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silviana f.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
There's no doubt that nothing will fail or disappoint.
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Accommodation's Reply
03 Nov 2025
Dear Silviana, We are pleased of your very positive feedback regarding your recent stay with us. It seems we always delivered on our promise to give our valuable guests such an incredible and memorable stay through the level of service and experiences we provide. We hope to have you back with us in the not too distant future. Kind regards, Ida Bagus Gede Suambara General Manager
P***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Friendly staff and it has free shuttle transport to the airport
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Accommodation's Reply
03 Nov 2025
Dear guest, Thank you for your review highlighting the benefit of our complimentary pick-up & drop-off services from/to the airport. I will pass on your positive impression to our team in the hotel. We look forward to having you back with us very soon. Sincerely, Ida Bagus Gede Suambara General Manager
Jaka s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Highly recommended for families and a comfortable, cool atmosphere.
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Accommodation's Reply
24 Oct 2025
Dear Jaka, Thank you for sharing your experience and your recommendation! I'm so glad to hear you felt comfortable throughout your stay. We truly appreciate your kind words and look forward to welcoming you back! Sincerely, Ida Bagus Gede Suambara General Manager
Oetama A. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank you to all the staff of Hotel Santika Premier Bandara Palembang who have provided excellent service to customers, starting from reservations, airport pick-up and drop-off, as well as the front office staff who handled check-in and check-out and the restaurant staff who have provided the best service and the menu at breakfast is very varied, ranging from international food to traditional food is also available and the taste is great so it is confusing to choose, and for the room is quite spacious complete facilities only lacks a garden view lack of lighting, so if the night is dark so if you want to smoke a bit lazy, heheheh. Next, I will come back again to stay with my family and thank you very much to Mr. Idris (Bell Driver) who has helped us from pick-up and drop-off to the airport and preparing the items that were left. Thank you, see you next time.
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Accommodation's Reply
15 Oct 2025
Dear Oetama, I am delighted to read of your wonderful memories of your stay with us, and you enjoyed the service and cuisine. I will share your comments with Idris and the rest of the team in the hotel, he is indeed a superstar and will be proud to see his name up in light here. See you again with your family on your next visit! Sincerely, Ida Bagus Gede Suambara General Manager
J***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel service is ok, hotel staff is friendly.
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Accommodation's Reply
15 Oct 2025
Dear guest, Thank you for your comments on our team's warm service, I will definitely share your feedback with them and we all look forward to welcoming you back here. Regards, Ida Bagus Gede Suambara General Manager
Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Luxurious hotel, all the best facilities and friendly staff, highly recommended to stay here.
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Accommodation's Reply
15 Oct 2025
Dear guest, Thank you for taking time to share your experience with us, I am glad to hear that you loved the hotel. It's truly rewarding to know that you enjoyed a memorable weekend escape, it was our pleasure to have you stay with us. Regards, Ida Bagus Gede Suambara General Manager
S***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Impressive because it is comfortable, next time I have another assignment in Palembang I will come back here
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Accommodation's Reply
14 Oct 2025
Dear guest, Thank you for taking a few moments to share your feedback regarding your recent stay with us. It is always nice to hear how much our guests enjoyed their stay. We look forward to having you back with us very soon. Sincerely, Ida Bagus Gede Suambara General Manager
L***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The food is great, but maybe you can add more western food. Our favorite is Mie Celor. It's so delicious, with the addition of tekwan as a topping. The other dishes are also delicious. We walked around the park, lots of great photo spots. Overall, we were very happy yesterday. Thank you... Hopefully, we can stay at Santika Premiere Bandara again. Amen.
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Accommodation's Reply
14 Oct 2025
Dear guest, Thank you from all the team here in the hotel for staying with us recently and taking the time to share you wonderful review. It is quite clear many of our efforts created some nice memories for you, I humbly agree on the Mie Celor comment! We look forward to having you back with us soon. Warm regards, Ida Bagus Gede Suambara General Manager
a***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything is good and fun
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Accommodation's Reply
03 Oct 2025
Dear guest, Thank you for your short and sweet notes. Glad to hear that you enjoyed most aspect of your stay and score us perfectly 10/10. Lool forward to your return. Regards, Ida Bagus Gede Suambara General Manager
A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The breakfast is delicious, but too salty, the room is also delicious, actually comfortable, only if it's noisy in the middle of the night, the sound of people sliding chairs, how many times have you stayed like that, maybe in the next room?
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Accommodation's Reply
02 Oct 2025
Dear guest, Thank you for your kind and helpful feedback and for being loyal. I will certainly follow up your comment on our breakfast offerings. Overall, we are thrilled you enjoyed your time and look forward to having you back with us. Regards, Ida Bagus Gede Suambara General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good, EXCELLENCE, very impressive and satisfying
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear guest, Thank you for your review and perfect score! We look forward to welcoming you back. Regards, Ida Bagus Gede Suambara General Manager
Riza O. E.
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 7 week(s) ago
The room can be better maintained. Many closet doors were standing open on their own. It doesn't even close completely.
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Accommodation's Reply
25 Sep 2025
Dear Riza, Thank you for your feedback and I am sorry we did not meet your expectations, that is certainly never our intention. Much of our feedback is quite contrary as far as its overall conditions however the important thing for us to take away is that this was not the perception you had. We will share your feedback with the team and make sure the Engineers and Housekeepers are always staying on top of the overall appearance. We truly hope we will be able to welcome you back in the future. Kind regards, Ida Bagus Gede Suambara General Manager
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Cool view, lots of food variety, good gym facilities, easy access to the city center
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Accommodation's Reply
25 Sep 2025
Dear guest, Thank you for your fantastic review! We are thrilled to hear that you had an amazing experience with us. We sincerely value your visit and the time you took to share your positive experience. Should you plan to return, we'd be absolutely thrilled to welcome you back for another unforgettable stay. Sincerely, Ida Bagus Gede Suambara General Manager
F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable for children and families
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Accommodation's Reply
25 Sep 2025
Dear guest, Great to hear you and your family enjoyed your stay, thank you for sharing your experience & looking forward to your next visit. Regards, Ida Bagus Gede Suambara General Manager
Ari F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff, clean and nice hotel.
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Accommodation's Reply
23 Sep 2025
Dear Ari, What more can I say from a happy guest. Thank you for staying with us and we look forward to the pleasure of welcoming you back soon. Regards, Ida Bagus Gede Suambara General Manager
Isni A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I'll be back, just wait.
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Accommodation's Reply
17 Sep 2025
Dear Isni, Love to hear that you will definitely return. Thank you for the perfect score. Let us know if you need anything for your future visit. Regards, Ida Bagus Gede Suambara General Manager
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