1. Hotel
  2. Indonesia(17,712 hotel)
  3. Central Sulawesi(60 hotel)
  4. Palu(52 hotel)
  5. West Palu(9 hotel)
  6. Mercure Palu

Mercure Palu

Jalan Cumi Cumi No 8, West Palu, Palu, Indonesia, 94221
Bedroom
8.3/10Impressive
According to 701 guests
Great place just across the beach.
Gabrianto F. S.
See all reviews
Based on 137 traveler reviews
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant

Nearby attractions
Palu Grand Mall
(0.88 km)
Talise Beach
(1.47 km)
Mall Tatura
(3.95 km)
Mutiara SIS Al-Jufrie Airport (PLW)
(7.63 km)
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Review by Traveloka users
Review
8.3
/10
Impressive
Cleanliness
8.59
Comfort
8.49
Meal
7.79
Location
8.45
Service
8.15

342 Traveloka customers have stayed in this hotel and given reviews:

8.5
nice and clean hotel with spacious room
10.0
Great place just across the beach.
9.1
Will be back again when business travel
9.7
The best and most excellent services.
10.0
I surely will come again if I visiting Palu.
6.4
The room and location is nice. The bad stuff is there are small insects in the bathroom and bedroom.
9.7
Beach front, near mall and comfortable
8.5
Good hotel, clean and comfortable
9.4
Great hotel for new experience.
9.4
Good hotel, recommended place for you
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Based on
137 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business77
Couples9
Solo travel8
Family21
Friends getaway14
Rating Result
Very Bad
4
Bad
1
Average
21
Very Good
64
Extraordinary
47
tejo u
One of best hotel in palu
Nice view nice breakfast nice room nice price ....but i dont see a nice staff from hotel like the other hotel anywhere just say good morning or evening or good day ...but it's fine everything is good... thanks
Family - Aug 15, 2017
BangkokLoft
Very nice stay
This was a very nice stay. The first room we were given was a little disappointing as the sea view windows had bars across them but after a couple of days we moved to a nicer room without the interruption to the view. The staff were friendly and did their best to help and reception staff were smiling and had quite good English. We found Dewi particularly helpful. Breakfast most days was perfectly fine though on one day they strangely ran out of eggs! The pool was good and deserted from about 10.00am to 4 pm which suited us well. We liked Palu and the hotel even if it is not a city of great sights. Would stay here again.
Couples - Aug 13, 2017
Joelishzz
Nice view
Honestly don't expect to much in this hotel. The room is clean, the food was so yummy and the staff are friendly. The view will be either mountain or beach and mine is mountain. Have been stayed here for around 6 days and its really refreshing to have this view every morning. Cool!
Family - Aug 11, 2017
ERIK F
LOVE THE HOTEL FROM ITS HOSPITALITY AND SEA VIEW ROOM
The hotel is located in front of the middle of the Palu Bay. The view from my deluxe room was great. The staff is very attentive and helpful, their services were excellent!. The bed room was large, and what i do love is the toilet and the bathroom were separated. The room has sea view. Overall, I do love the hotel from its hospitality and helpful staff. What I want to comment about the breakfast, there are so many choice of food but there is no staff there to offer us the menu or to take our plate and empty glasses.
Business - Aug 5, 2017
WordsRNotEnuff
Good business hotel in town
The hotel chain is one of our preferred option of staying including in Palu. Its bay front location and few mins away from a mall with hypermart is a plus. Room and hotel features are standard mercure, but if only it had an open bayview cafe or terrace lounge for guests to chill out, it would be a greater advantage.
Family - Jul 25, 2017
See other reviews
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Express check-out
    • Porter
    • Tours
    • Wedding service
  • Things to Do
    • Children club
    • Fitness center
    • Garden
    • Hot tub
    • Outdoor pool
  • Public Facilities
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
  • Business Facilities
    • Business center
    • Meeting facilities
    • Meeting facilities
  • Kids and Pets
    • Babysitting with surcharge
  • Accessibilty
    • Accessible path of travel
  • Food and Drinks
    • Bar
  • General
    • Terrace
  • Transportation
    • Airport transfer

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Staying at Mercure Palu is a good choice when you are visiting West Palu.

The accommodation has a very good location, also near the Mutiara SIS Al-Jufrie Airport (PLW), which is only 7.63 km away.

This accommodation is very easy to find since it is strategically positioned close to public facilities.

About Mercure Palu

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Palu exclusively for you.

Mercure Palu is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Mercure Palu.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.