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  6. Novotel Jakarta Mangga Dua Square Hotel

Novotel Jakarta Mangga Dua Square Hotel

Jalan Gunung Sahari Raya 1, Jakarta Pusat, Indonesia, 14420
Exterior / Building
According to 851 guests
High quality, huge room, nice pool, high quality breakfast, good location
Merry K.
See all reviews
Based on 1,326 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
ITC Mangga Dua
(0.24 km)
WTC Mangga Dua
(0.38 km)
Kampung Bandan Station
(0.65 km)
Mangga Dua Square
(0.71 km)
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Review by Traveloka users

407 Traveloka customers have stayed in this hotel and given reviews:

At first everything was ok. Room was standard. Toiletries was limited only for one person. Pool was great. But the next morning pool was terrible. Water was so dirty black colour. I asked the staff there and they said they forgot to turn on or off (i don't remember) last night when it rained. So awful. Luckily the breakfast was great and almost complete. They got so many dishes.
It’s always a memorable every time stays in Novotel Mangga Dua
Very good place to stay. I like this place
Good, unforgettable, amazing and feels like home
Very comfortable and enjoy to stay in here, next time I'll be back again.
the toilet room really annoying
A great location, spacious room
Everything is wonderful, except my check in didn't went smoothly. My room wasn't ready by the time at 2pm, I've to wait till around 3pm. Something great on the restaurant at level 5, hotel did a great job by renovating it. Its bring a fresh design. Love it.
Spacious room, clean. Restaurant had good ambience. Connect to mall. Front this hotel had Bus Damri Halte ( Stop ) direct to Soekarno Hatta Airport. And across the street has transjakarta bus stop
It's a nice stay and comfort room.
Based on
1,326 reviews
Review from
Solo travel120
Friends getaway93
Rating Result
Very Bad
Very Good
Xuan Anh N
Professional staff
I stayed in the room 5156, and 9245 in my last trip, and would like to take this opportunity to give some of my comments when staying in your hotel. You have very good staff working with all enthusiasm. I cannot remember all of their names, except Weni. Weni, together will all other staff, fulfills every of my request professionally. Weni has helped me in many issues with warm feedback; she listens to me every time and has a quick action. It seems I met my close friend again each time I met her at front desk. I think your team made my decision of staying in Novotel Hotel in other cities of Indonesia, such as Novotel Hotel in Solo, in Bandung, or just last week in Yogyakarta. Hope other guests have same feeling as mine, and hope the management can see the staff's enthusiasm 🙂 However, I also have another comment about the welcome drink. I am sure all guests are very tired when reaching the hotel, after a long trip. Sometimes you offer the welcome drink, but guests can get it at coffee bar only, not at front desk in check-in time. It is highly appreciated if guests can get the welcome drink at front desk, when she waits for booking checking in a tired mood. I often refuse that voucher because if I really want to have some drink at other time (not check-in time), I will come to coffee bar by myself.
Business - Oct 13, 2017
Feeling Warm
I was there 2 mths ago. When i bump into a staff (Cyntia) in the lift, surprisingly she just called out my name. Not only that, she remembered i preferred room near the lift as it could be deep inside for this Novotel. I believe she has met so many customers during this interval, for her to remember me definitely made my day! Dedicated and sweet!
Business - Oct 11, 2017
Memorable Family Trip
I stay here since monday with Family at 9259. The room was good actually,my family like the room and all facilities. The swimming pool was big and comfortable to swim in, food also nice, i stay here for holiday i came from Sumatra. This hotel was so family oriented. I have to particulary mention this staff, her name is Sienny, she is very accomodating, comfortable and easy going to talk with, she feels like my friend eventhough its our first meet, im so surprised with her warm smile. Thankyou Miss Sienny, surely i will came back to this hotel and would like to meet her also in the future.
Family - Oct 10, 2017
Lee E
Pleased with Room & Services
Finally the hotel renovated the rooms, been staying with Novotel Mannga Dua Square for so many years. Very happy to see that the rooms renovated, very nice,clean and bright. Thumb up. Miss Sienny was very attentive and make sure we got our rooms per our request. She make sure we were comfortable. She is always smiling even under pressure.
Business - Oct 10, 2017
Excellent Service from the staff on the executive floor at Novotel Mangga Dua
I would like to commend again of the customer service staff on the executive floor of Novotel Mangga Dua for their continuous attentive and warm services. Special mention to Leader Edelyne and Lian for their ever smile and good relationship building skills.
Business - Oct 6, 2017
See other reviews
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility


Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Things to Do
    • Children club
    • Children club
    • Children pool
    • Outdoor pool
    • Parasol
    • Sauna
    • Steam room
    • TV lounge
  • Public Facilities
    • Coffee/tea in lobby
    • Elevator
    • Restaurant
    • Safety deposit box
  • Business Facilities
    • Business center
    • Computer station
    • Conference room
    • Conference room
  • Food and Drinks
    • Breakfast with surcharge
    • Nightclub
  • Nearby Facilities
    • ATM/Banking
    • Shops
  • Sports and Recreations
    • Fitness
  • Shuttle Service
    • Airport transfer with surcharge
  • Transportation
    • Valet parking with surcharge
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Staying at Novotel Jakarta Mangga Dua Square Hotel is a good choice when you are visiting Mangga Dua.

      The accommodation is located only 0.65 km away from Kampung Bandan Station.

      This accommodation is very easy to find since it is strategically positioned close to public facilities.

      About Novotel Jakarta Mangga Dua Square Hotel

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The accommodation’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Novotel Jakarta Mangga Dua Square Hotel exclusively for you.

      Novotel Jakarta Mangga Dua Square Hotel is a accommodation with great comfort and excellent service according to most accommodation's guests.

      Get precious and unforgettable moment during your stay at Novotel Jakarta Mangga Dua Square Hotel.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.