Swiss-Belinn Gajah Mada Medan

Hotels
8.4
/10
Very Good
4,936 reviews

What Guests Say About Their Stay

Ambiance (107)
Distance To City Center (106)
Bedroom (103)
Staff Friendliness (98)
M***a
10.0
/ 10
The best hotel in the Gajah Mada area of Medan. Clean, comfortable, and with a delicious breakfast buffet.
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R***a
9.4
/ 10
Clean, comfortable luxury place Price according to the facilities obtained Hotel atmosphere makes you want to come here again
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Mevanzah
10.0
/ 10
Had a pleasant 2 night stay. The room was clean and soundproof. Breakfast was delicious and varied. Overall, highly recommended.
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R***a
10.0
/ 10
Affordable price, complete facilities, kids friendly, friendly staff, Mas Rey and Mbak Rizky are very helpful, cool pool to sit and relax.
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R***a
10.0
/ 10
Very pleasant experience. Delicious breakfast, complete. Friendliness of all staff, Mas Rey is also very humble, complete hotel facilities.
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In the Area
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Jl. Gajah Mada No. 49, Medan Baru, Medan, Sumatra Utara, Indonesia, 20114

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Swiss-Belinn Gajah Mada Medan is a good choice when you are visiting Medan Baru. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Swiss-Belinn Gajah Mada Medan

Jl. Gajah Mada No. 49, Medan Baru, Medan, Sumatra Utara, Indonesia, 20114
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Lobby Swiss-Belinn Gajah Mada Medan
Lobby 2 Swiss-Belinn Gajah Mada Medan

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Swiss-Belinn Gajah Mada Medan Rates per Night

Swiss-Belinn Gajah Mada Medan room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Swiss-Belinn Gajah Mada Medan hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Swiss-Belinn Gajah Mada Medan Location & Address

Swiss-Belinn Gajah Mada Medan is located at Jl. Gajah Mada No. 49, Medan Baru, Medan, Sumatra Utara, Indonesia, 20114, which is at Jl. Gajah Mada No.18 ABC, Petisah Tengah, Kec. Medan Petisah, Kota Medan, Sumatera Utara 20112, Indonesia. It's situated in the Medan area of Indonesia, known for its vibrant city life and culinary scene. The hotel is approximately 3 km from the city center.

How to go to Swiss-Belinn Gajah Mada Medan from Airport

Arriving at Kualanamu International Airport (KNO) and need to get to Swiss-Belinn Gajah Mada Medan? Don't worry, there are several options for your hotel transfer. Here's a breakdown to help you choose the best way to get to the hotel from the airport:

  • Taxi (most direct):

    A taxi is the most straightforward option. You'll find taxi counters at the airport. Agree on a price beforehand or ensure the meter is running.
  • Ride Hailing (convenient):

    Ride Hailing services are readily available at Kualanamu International Airport. Simply book a ride through the app after you land.
  • Airport Rail Link (affordable):

    The Airport Rail Link connects Kualanamu International Airport to Medan Main Station. From there, you can take a taxi or Ride Hailing to Swiss-Belinn Gajah Mada Medan.
  • Damri Bus (budget-friendly):

    Damri buses offer a budget-friendly option to reach the city center. Check the bus schedule and route to see if it aligns with your destination. From the bus terminal, you can take a taxi or Ride Hailing to the hotel.

Tips:

For the most convenient route, consider a Ride Hailing or taxi directly from the airport. If you're on a budget, the Airport Rail Link followed by a short taxi or Ride Hailing ride is a good option.

Swiss-Belinn Gajah Mada Medan Reviews & Summary

Looking for all about hotel Swiss-Belinn Gajah Mada Medan? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers. Guests appreciate the hotel's convenient location, comfortable accommodations, and friendly service. It's a great option for both business and leisure travellers seeking a pleasant stay in Medan.

What do guests love about this hotel? Many highlight the cleanliness of the rooms, the helpfulness of the staff, and the delicious breakfast buffet. The hotel's central location makes it easy to explore Medan's attractions and enjoy the local cuisine. A standout feature is the rooftop pool, offering stunning city views. Here's a short, positive review: "Excellent hotel! The staff were incredibly friendly and helpful, the room was clean and comfortable, and the location was perfect for exploring Medan. I highly recommend it!"

Swiss-Belinn Gajah Mada Medan Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Swiss-Belinn Gajah Mada Medan offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options.
  • Grand Deluxe Room:

    Slightly larger than the Deluxe Rooms, these rooms provide extra space and comfort. Some rooms feature bathtubs.
  • Executive Suite:

    These suites offer a separate living area and bedroom, providing ample space for relaxation and work.
  • Family Room:

    Designed for families, these rooms offer extra beds or connecting rooms.

Please note that Swiss-Belinn Gajah Mada Medan is not a pet-friendly hotel.

Hotel Facilities in Swiss-Belinn Gajah Mada Medan

Swiss-Belinn Gajah Mada Medan offers a range of hotel amenities to ensure a comfortable and enjoyable stay. From leisure facilities to business services, the hotel caters to the needs of all guests. Here's a list of hotel facilities available:

  • Swimming Pool:

    Enjoy a refreshing dip in the rooftop swimming pool with panoramic city views. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Additional fees apply.
  • Restaurant:

    Savor delicious Indonesian and international cuisine at the hotel's restaurant.
  • Meeting Rooms:

    The hotel offers meeting rooms for business events and conferences.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.
  • Kids' Club:

    A dedicated kids' club is available to keep the little ones entertained.

Hotel Buffet or Restaurant/Cafe in Swiss-Belinn Gajah Mada Medan

Looking for a delicious meal or a quick bite? Swiss-Belinn Gajah Mada Medan boasts excellent dining options. Whether you're craving local flavours or international cuisine, you'll find something to satisfy your appetite. Here's a breakdown of the hotel's restaurant and cafe:

  • Swiss-Cafe Restaurant:

    This all-day dining restaurant offers a diverse menu of Indonesian and international dishes. Enjoy a sumptuous hotel buffet breakfast, lunch, and dinner. The buffet breakfast is priced at approximately SGD 15 per person. Opening hours: 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Relax and unwind at the Lobby Lounge with a selection of coffee, tea, and light snacks. Opening hours: 9:00 AM to 11:00 PM.

A highlight is the restaurant's signature dish, "Nasi Goreng Medan," a flavorful fried rice dish with local spices and seafood.

Swiss-Belinn Gajah Mada Medan Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Swiss-Belinn Gajah Mada Medan offers convenient airport pick-up services. This makes your arrival and departure seamless and stress-free. Here's how to book:

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm your booking and provide instructions on where to meet your driver at the airport.

Nearby MRT Station & Bus Stops

Exploring Medan using public transport is easy with several MRT nearby and bus stops nearby. Here's a list of the nearest options:

  • Bus Stop Gajah Mada:

    Located directly in front of the hotel, this bus stop provides access to various routes throughout Medan.
  • Bus Stop Monginsidi:

    Approximately 500 meters from the hotel, this bus stop offers additional route options.

Medan does not currently have an MRT system. Public transport cards are not widely used; payment is typically made in cash on the bus.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Medan offers a variety of nearby places to go and nearby sightseeing places that are perfect for kids. Here are five family-friendly attractions near Swiss-Belinn Gajah Mada Medan:

  • Medan Zoo:

    Get up close with a variety of animals at Medan Zoo. Located approximately 10 km from the hotel. Entry price: Approximately SGD 3 per person.
  • Maimun Palace:

    Explore the historical Maimun Palace, a beautiful example of Malay architecture. Located approximately 4 km from the hotel. Entry price: Approximately SGD 2 per person.
  • Tjong A Fie Mansion:

    Discover the history of a prominent Chinese merchant at the Tjong A Fie Mansion. Located approximately 3 km from the hotel. Entry price: Approximately SGD 4 per person.
  • Rahmat International Wildlife Museum & Gallery:

    See a collection of preserved wildlife from around the world. Located approximately 6 km from the hotel. Entry price: Approximately SGD 5 per person.
  • Wonder Water World:

    Enjoy a fun-filled day at Wonder Water World, a water park with slides and pools. Located approximately 12 km from the hotel. Entry price: Approximately SGD 8 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Swiss-Belinn Gajah Mada Medan (Medan)

Craving some delicious nearby dining options? Medan is a food lover's paradise, with a wide array of local food and local restaurant choices. Here are some recommendations for cafes/restaurants and local street food near Swiss-Belinn Gajah Mada Medan:

Cafes/Restaurants:

  • Tip Top Restaurant:

    A Medan institution known for its Indonesian and European cuisine.
  • Merdeka Walk:

    A popular outdoor food court with a variety of restaurants and cafes.
  • Starbucks Coffee:

    Enjoy your favourite coffee and snacks at this well-known chain.

Local Street Food:

  • Soto Medan:

    A flavorful coconut milk-based soup with chicken or beef.
  • Mie Gomak:

    A thick noodle dish with a spicy peanut sauce.
  • Durian:

    Try the king of fruits, a local delicacy.
  • Bika Ambon:

    A sweet and spongy cake, a Medan specialty.
  • Nasi Gurih:

    Fragrant rice cooked in coconut milk, served with various side dishes.

Shopping places near Swiss-Belinn Gajah Mada Medan (Medan)

Looking for some retail therapy? Medan offers a variety of nearby shopping options, from malls near hotel to department stores near me. Here are some shopping places near Swiss-Belinn Gajah Mada Medan:

  • Sun Plaza:

    A large shopping mall with a wide range of international and local brands.
  • Cambridge City Square:

    Another popular mall with a mix of retail outlets and restaurants.
  • Medan Mall:

    A more traditional shopping center with a variety of shops and a supermarket.

Other Places to Stay Near Swiss-Belinn Gajah Mada Medan

Need alternative accommodations? Medan offers a variety of affordable hotels nearby. Here are some options to consider:

Luxury/5–6 star hotels nearby:

  • JW Marriott Hotel Medan:

    A luxurious hotel with excellent amenities and service.
  • Adimulia Hotel Medan:

    A stylish hotel with a rooftop pool and stunning city views.
  • Grand Aston City Hall Medan:

    A grand hotel with a central location and elegant rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Swiss-Belhotel Medan:

    A comfortable hotel with a convenient location.
  • Aryaduta Medan:

    A modern hotel with a range of facilities and services.
  • The Santika Premiere Dyandra Hotel & Convention Medan:

    A well-equipped hotel with a convention center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • OYO 168 Grand Polonia Hotel:

    A budget-friendly hotel with comfortable rooms.
  • RedDoorz near Medan Mall:

    A simple and affordable option for budget travellers.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the best of Medan? Swiss-Belinn Gajah Mada Medan offers a comfortable and convenient base for exploring this vibrant city. With its central location, excellent facilities, and friendly service, it's the perfect choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to discover Medan's rich culture, delicious cuisine, and exciting attractions. Book your room booking now through Traveloka for the best deals and a seamless booking experience. Start planning your Medan adventure today!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next trip.

All facilities in Swiss-Belinn Gajah Mada Medan

Swimming Pool Swiss-Belinn Gajah Mada Medan
Swimming Pool
Fitness Center Swiss-Belinn Gajah Mada Medan
Fitness Center
Functional Hall Swiss-Belinn Gajah Mada Medan
Functional Hall
Lobby Swiss-Belinn Gajah Mada Medan
Lobby
Accommodation Services Swiss-Belinn Gajah Mada Medan
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Breakfast

Things to Do

  • Fitness center
  • Outdoor pool

General

  • AC
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Supermarket

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Swiss-Belinn Gajah Mada Medan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belinn Gajah Mada Medan
105
Number of floors in Swiss-Belinn Gajah Mada Medan
9
Another facilities in Swiss-Belinn Gajah Mada Medan
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Swiss-Belinn Gajah Mada Medan

What are available facilities at Swiss-Belinn Gajah Mada Medan?
There are top facilites at Swiss-Belinn Gajah Mada Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belinn Gajah Mada Medan?
The standard check-in time at Swiss-Belinn Gajah Mada Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belinn Gajah Mada Medan provide breakfast?
Yes, Swiss-Belinn Gajah Mada Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swiss-Belinn Gajah Mada Medan
Swiss-Belinn Gajah Mada Medan has a 3.0-star rating.
How many floors does Swiss-Belinn Gajah Mada Medan have?
Swiss-Belinn Gajah Mada Medan has 9.
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More Reviews from Other Guests in Swiss-Belinn Gajah Mada Medan

8.5
Very Good
From 4,924 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Swiss-Belinn Gajah Mada Medan
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Staff Friendliness (123)
Ambiance (120)
Bedroom (120)
Distance to City Center (113)
Variety (103)
Accessibility (102)
Taste (101)
Hotel Area (98)
Room Space (97)
Family Friendly (96)
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Traveler Reviews Swiss-Belinn Gajah Mada Medan

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
Friendly service, food lacks variety
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Accommodation's Reply
02 Dec 2025
Dear customer, Thank you for your review. We are glad you enjoyed our service and thank you for your feedback on our food variety. We will strive to improve our quality and menu in the future. We sincerely hope to welcome you back for an even better experience. Best regards, Reservations Department
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diana
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8.5
/10
Reviewed 1 week(s) ago
It's located next to a KTV, and the sound is so loud that you can feel the bass vibrations at 4 a.m., along with the sound of prayer, and it's rumored to end at 6 a.m. And there's no solution.
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, We apologize for the inconvenience caused and apologize for not being able to provide you with a satisfactory answer. We have forwarded your comments to the relevant department and will endeavor to resolve the issue as soon as possible to prevent the issue from reoccurring. We sincerely hope to welcome you back again soon. If you are planning to stay with us again, please contact us directly so that we can provide you with the best possible room. Thank you. Reservation
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C***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
Actually comfortable strategic location food is also delicious many choices, but unfortunately late check in waiting 2 hours without any compensation should check in at 2 wait until 4 already waiting for a long time soap and shampoo refilled more or less when checked the contents of the bottle 1/4, then suddenly the water heater had maintenance on the second day starting from midnight and until we checked out it was still off again no compensation only given a piece of notification letter even though it is a facility that we should be able to enjoy. But for the condition of the room, pool and food is great. actually really want to come back for another staycation, just because of some problems in this first experience so like thinking again heuheu, Hopefully it can be better again 🤝🏼
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Accommodation's Reply
26 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable feedback will help us strive to provide high quality service every day. We look forward to welcoming you back in the future. Please feel free to contact us with any suggestions for improvement to make your stay even more memorable. Thank you. Reservations Department
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P***o
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Business
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8.5
/10
Reviewed 1 week(s) ago
It's pretty good, but the breakfast doesn't have much variety.
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26 Nov 2025
Dear customer, thank you for your positive review! We are delighted that you had a pleasant stay at our hotel. Your valuable feedback encourages our team to strive to provide you with high quality services. We look forward to your next visit. If you have any suggestions for improvements to make your stay more memorable, please contact us! Thank you. Reservations Department
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M***a
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Business
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10.0
/10
Reviewed 1 week(s) ago
The best hotel in the Gajah Mada area of Medan. Clean, comfortable, and with a delicious breakfast buffet.
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Accommodation's Reply
24 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable feedback will help us strive to provide high quality service every day. We look forward to welcoming you back in the future. Please feel free to contact us with any suggestions for improvement to make your stay even more memorable. Thank you. Reservations Department
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R***u
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
Very impressive friendly service
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Accommodation's Reply
18 Nov 2025
Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable comments will help us to do our best to provide you with the best service. We sincerely hope to welcome you again. Please feel free to contact us if you have any comments or suggestions. We will do our best to make your stay even more memorable. Thank you. Reservation
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r***y
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
Overall, it was comfortable to stay at this hotel, but there were some things that were less than satisfactory, such as the pillowcases, sheets, and towels were a bit worn out, perhaps they could be evaluated and replaced.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very pleased that you enjoyed your overall comfort and apologize for any inconvenience caused by the pillowcases, bedsheets, and towels. We sincerely appreciate your feedback and will follow up with our housekeeping team to evaluate and make improvements to prevent this from happening again. We sincerely hope to welcome you back for an even better experience on your next visit. Best regards, Reservations Department
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A***n
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Staycation
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8.5
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful at check-in.
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Accommodation's Reply
10 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. We hope to welcome you back again soon. If you have any requests, please feel free to contact us. We look forward to welcoming you back again soon. Thank you. Reservations Department
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Verified Traveler
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 week(s) ago
Very comfortable and quiet hotel
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable feedback will help us strive to provide high quality service every day. We look forward to welcoming you back in the future. Please feel free to contact us with any suggestions for improvement to make your stay even more memorable. Thank you. Reservations Department
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T***a
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Leisure
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9.1
/10
Reviewed 6 week(s) ago
When I first arrived, I was delighted to see the hotel. The location is strategic, right on the main road, and there are plenty of hangout spots nearby. Another thing I really liked was the room, which was spotlessly clean, just as I expected. I'd be happy to stay here again if the conditions were maintained.
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Accommodation's Reply
30 Oct 2025
Thank you for your positive review! We are delighted that you had a pleasant stay at our hotel. Your valuable feedback will encourage our team to provide you with better service. We look forward to your next visit. If you have any suggestions for improvements to make your stay more memorable, please contact us. Thank you! Reservations Department
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D***y
icon-Business
Business
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9.1
/10
Reviewed 6 week(s) ago
Strategic location on the main road of Medan city which can be accessed anywhere, close to the Ucok Medan durian center.
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Accommodation's Reply
22 Oct 2025
Thank you for your wonderful review! We're so glad you enjoyed your stay. Your valuable feedback inspires our team to provide the best service possible. We look forward to welcoming you back. If you'd like us to provide an even more memorable experience, please contact us. Thank you! Book Now
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C***e
icon-Business
Business
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10.0
/10
Reviewed 7 week(s) ago
The hotel is very comfortable, the location is also strategic, thanks.
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Accommodation's Reply
15 Oct 2025
Thank you for giving us a great review! We are glad you enjoyed your stay. Your valuable feedback will be a driving force for our team to provide the best service for you. We sincerely hope to welcome you again. If you would like us to provide an even more memorable experience, please contact us. Thank you. Reservations Department
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good hotel both for family or business. Nice hospitality and service
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Accommodation's Reply
15 Oct 2025
Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Jaju D.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel is comfortable and clean. The breakfast is also delicious.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 8 week(s) ago
Room facilities seem to need to be improved
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Accommodation's Reply
06 Oct 2025
Dear Valued Guest, Thank you for your feedback. We apologize for any inconvenience you experienced regarding our room facilities. Your feedback is very valuable to us, and we will follow up immediately to provide a better experience on your next visit. Warm regards. Reservation team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The AC in the room is emitting water droplets.
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team.
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t***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
My son was very happy staying at Swiss-Belinn 🙏😊 according to his wishes
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2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team.
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Verified Traveler
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9.7
/10
Reviewed 10 week(s) ago
Good location, clean and tidy
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
F***L
icon-Leisure
Leisure
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10.0
/10
Reviewed 10 week(s) ago
1. Very comfortable. 2. Friendly staff. 3. Near to town, especially restaurants and more. 4. Big rooftop swimming pool.
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Lauren R.
icon-Business
Business
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8.5
/10
Reviewed 12 week(s) ago
Great and fast service. Highly recommended.
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Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team
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Exterior 4 Swiss-Belinn Gajah Mada Medan

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 4,924 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Swiss-Belinn Gajah Mada Medan
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Staff Friendliness (123)
Ambiance (120)
Bedroom (120)
Distance to City Center (113)
Variety (103)
Accessibility (102)
Taste (101)
Hotel Area (98)
Room Space (97)
Family Friendly (96)
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Traveler Reviews Swiss-Belinn Gajah Mada Medan

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
Friendly service, food lacks variety
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Accommodation's Reply
02 Dec 2025
Dear customer, Thank you for your review. We are glad you enjoyed our service and thank you for your feedback on our food variety. We will strive to improve our quality and menu in the future. We sincerely hope to welcome you back for an even better experience. Best regards, Reservations Department
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diana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
It's located next to a KTV, and the sound is so loud that you can feel the bass vibrations at 4 a.m., along with the sound of prayer, and it's rumored to end at 6 a.m. And there's no solution.
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, We apologize for the inconvenience caused and apologize for not being able to provide you with a satisfactory answer. We have forwarded your comments to the relevant department and will endeavor to resolve the issue as soon as possible to prevent the issue from reoccurring. We sincerely hope to welcome you back again soon. If you are planning to stay with us again, please contact us directly so that we can provide you with the best possible room. Thank you. Reservation
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C***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
Actually comfortable strategic location food is also delicious many choices, but unfortunately late check in waiting 2 hours without any compensation should check in at 2 wait until 4 already waiting for a long time soap and shampoo refilled more or less when checked the contents of the bottle 1/4, then suddenly the water heater had maintenance on the second day starting from midnight and until we checked out it was still off again no compensation only given a piece of notification letter even though it is a facility that we should be able to enjoy. But for the condition of the room, pool and food is great. actually really want to come back for another staycation, just because of some problems in this first experience so like thinking again heuheu, Hopefully it can be better again 🤝🏼
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Accommodation's Reply
26 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable feedback will help us strive to provide high quality service every day. We look forward to welcoming you back in the future. Please feel free to contact us with any suggestions for improvement to make your stay even more memorable. Thank you. Reservations Department
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P***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
It's pretty good, but the breakfast doesn't have much variety.
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Accommodation's Reply
26 Nov 2025
Dear customer, thank you for your positive review! We are delighted that you had a pleasant stay at our hotel. Your valuable feedback encourages our team to strive to provide you with high quality services. We look forward to your next visit. If you have any suggestions for improvements to make your stay more memorable, please contact us! Thank you. Reservations Department
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The best hotel in the Gajah Mada area of Medan. Clean, comfortable, and with a delicious breakfast buffet.
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Accommodation's Reply
24 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable feedback will help us strive to provide high quality service every day. We look forward to welcoming you back in the future. Please feel free to contact us with any suggestions for improvement to make your stay even more memorable. Thank you. Reservations Department
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R***u
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
Very impressive friendly service
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Accommodation's Reply
18 Nov 2025
Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable comments will help us to do our best to provide you with the best service. We sincerely hope to welcome you again. Please feel free to contact us if you have any comments or suggestions. We will do our best to make your stay even more memorable. Thank you. Reservation
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r***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Overall, it was comfortable to stay at this hotel, but there were some things that were less than satisfactory, such as the pillowcases, sheets, and towels were a bit worn out, perhaps they could be evaluated and replaced.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very pleased that you enjoyed your overall comfort and apologize for any inconvenience caused by the pillowcases, bedsheets, and towels. We sincerely appreciate your feedback and will follow up with our housekeeping team to evaluate and make improvements to prevent this from happening again. We sincerely hope to welcome you back for an even better experience on your next visit. Best regards, Reservations Department
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A***n
icon-Staycation
Staycation
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8.5
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful at check-in.
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Accommodation's Reply
10 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. We hope to welcome you back again soon. If you have any requests, please feel free to contact us. We look forward to welcoming you back again soon. Thank you. Reservations Department
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Verified Traveler
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 week(s) ago
Very comfortable and quiet hotel
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable feedback will help us strive to provide high quality service every day. We look forward to welcoming you back in the future. Please feel free to contact us with any suggestions for improvement to make your stay even more memorable. Thank you. Reservations Department
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
When I first arrived, I was delighted to see the hotel. The location is strategic, right on the main road, and there are plenty of hangout spots nearby. Another thing I really liked was the room, which was spotlessly clean, just as I expected. I'd be happy to stay here again if the conditions were maintained.
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Accommodation's Reply
30 Oct 2025
Thank you for your positive review! We are delighted that you had a pleasant stay at our hotel. Your valuable feedback will encourage our team to provide you with better service. We look forward to your next visit. If you have any suggestions for improvements to make your stay more memorable, please contact us. Thank you! Reservations Department
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D***y
icon-Business
Business
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9.1
/10
Reviewed 6 week(s) ago
Strategic location on the main road of Medan city which can be accessed anywhere, close to the Ucok Medan durian center.
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Accommodation's Reply
22 Oct 2025
Thank you for your wonderful review! We're so glad you enjoyed your stay. Your valuable feedback inspires our team to provide the best service possible. We look forward to welcoming you back. If you'd like us to provide an even more memorable experience, please contact us. Thank you! Book Now
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C***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is very comfortable, the location is also strategic, thanks.
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Accommodation's Reply
15 Oct 2025
Thank you for giving us a great review! We are glad you enjoyed your stay. Your valuable feedback will be a driving force for our team to provide the best service for you. We sincerely hope to welcome you again. If you would like us to provide an even more memorable experience, please contact us. Thank you. Reservations Department
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good hotel both for family or business. Nice hospitality and service
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Accommodation's Reply
15 Oct 2025
Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Jaju D.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel is comfortable and clean. The breakfast is also delicious.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 8 week(s) ago
Room facilities seem to need to be improved
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Accommodation's Reply
06 Oct 2025
Dear Valued Guest, Thank you for your feedback. We apologize for any inconvenience you experienced regarding our room facilities. Your feedback is very valuable to us, and we will follow up immediately to provide a better experience on your next visit. Warm regards. Reservation team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The AC in the room is emitting water droplets.
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team.
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t***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
My son was very happy staying at Swiss-Belinn 🙏😊 according to his wishes
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2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Good location, clean and tidy
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
F***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
1. Very comfortable. 2. Friendly staff. 3. Near to town, especially restaurants and more. 4. Big rooftop swimming pool.
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Lauren R.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Great and fast service. Highly recommended.
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Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team
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Number of reviews per page
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