The Empress Hotel

Hotels
8.2
/10
Very Good
780 reviews

What Guests Say About Their Stay

Mark
10.0
/ 10
Very nice stay at the empress, nice improvements after the recent renovation.
Niamh
10.0
/ 10
Great spot, very cool location on the seafront. Lovely staff, great breakfast and clean, well equipped rooms
michael john
10.0
/ 10
Excellent. Only downside was the size of the lift. I think they could do with 2
In the Area
See Map
Central Promenade, Douglas, Isle of Man, IM2 4RA

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Empress Hotel is located in area / city Douglas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Empress Hotel

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Central Promenade, Douglas, Isle of Man, IM2 4RA
Others The Empress Hotel
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Discover More About The Empress Hotel

Location


The Empress Hotel is located in area / city Douglas.

About The Empress Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Empress Hotel exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at The Empress Hotel.

All facilities in The Empress Hotel

Others The Empress Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Ballroom

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

In-room Facilities

  • TV

Accommodation Policy & General Information in The Empress Hotel

Important Note
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Empress Hotel
104
Number of floors in The Empress Hotel
4
Another facilities in The Empress Hotel
Others, Smoke-free area, Safety deposit box, Laundry service, Wedding service

Frequently asked question in The Empress Hotel

What are available facilities at The Empress Hotel?
There are top facilites at The Empress Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Empress Hotel?
The standard check-in time at The Empress Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Empress Hotel provide breakfast?
Yes, The Empress Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Empress Hotel

8.2
Very Good
From 780 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

10.0

Service and Facilites

8.4

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Traveler Reviews The Empress Hotel

Number of reviews per page
20
40
Top reviews
Niamh
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel. Really friendly staff and nice breakfast.
Verified traveler
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Pleasant hotel on Douglas sea front Parking across on the main road with an island parking disc
Carol
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Liked the ambience , decor and location. Nice stay, would visit again.
Mark
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very nice stay at the empress, nice improvements after the recent renovation.
Michelle
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

At first exactly what expected. We had food that day in the hotel, but by the evening my daughter was vomiting and the other things linked with food poisoning. This finally stopped at 5am in the morning and needed to rest. It was not a bug or virus and advised it was almost certainly food poison. She only ate at the hotel that day. By 8am there was so much banging and it turned out they were doing work on the room next door. It was a Sunday… bit early for that for a tourist hotel especially as we had been up all night! On check out I tried to advise the receptionist… they were not interested, did not even ask how my daughter was or offer to log my concerns.
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Simon
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice tidy hotel on the waterfront.
HENRY
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Value for money
John
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Lovely stay in the Penthouse - good space and amazing views. Hotel is a little tired in places but that is reflected in the price plus the main bar area and staff more than make up for it.
Niamh
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great spot, very cool location on the seafront. Lovely staff, great breakfast and clean, well equipped rooms
Gino
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very nice place. People are great
Everitt
icon-Business
Business
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The stay was okay. The staff was nice. The hotel is pretty clean, just the rooms are a bit simple.
Lloyd
icon-Business
Business
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

I stay here when on the island for work as it’s a good location, good value and always clean. There’s also a comfortable bar and restaurant on site which I find great after a long day and breakfast is self serve and has good choice for a quick bite before heading out.
kathleen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room was huge and gorgeous. The bathroom was very nice. But if I'd known my "ocean view" was blocked by scaffolding, I would have booked elsewhere. The bar and the restaurant were excellent, but the breakfast was cold. And between the vent in the bathroom being noisy and the fact that I could hear the bar music all night long from my room, it wasn't particularly quiet. All in all it was a good stay.
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Neil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

nice
Megan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

No leisure facilities/ parking as described in the advert on Expedia
DOUGLAS
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The Promenade
michael john
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excellent. Only downside was the size of the lift. I think they could do with 2
Sandra
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Food and service was excellent especially Darinka
Verity
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Average at best. Stayed there for a wedding with my 18 month old son for 2 nights. Firstly, they charge £15 per night for a travel cot which is shocking. I've stayed in 5 hotels with my son and never been charged before. Put me in a room where i had to get up and down stairs with a pram, an 18 month old and bags on my own. Also charged me £3.10 for a pint of milk to fill up a bottle. Breakfast was ok. Tiny plates and cheap filter coffee.
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Arthur
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

All was excellent
Number of reviews per page
20
40

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Others 4 The Empress Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.