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Carlton Capri Hotel
Hotels
8.0
/10
Very Good
648 reviews
What Guests Say About Their Stay
Maribel
10.0
/ 10
Personal muy amable, locación excelente, muy limpio y las amenidades muy bonitas, pienso regresar a este lugar
See translation
Makinizi
10.0
/ 10
Had a great time here!! The staff were incredibly friendly, especially the daytime staff. This was a great hotel for the price. Better than expected by far. I didn’t understand how great a location it was until I was trying to carry my luggage through cobbled the streets of Venice. It is about a six minute walk from the train station.
Kama
10.0
/ 10
Fantastic spot tucked away from all the hustle and bustle of the main areas but not far from any site you might wanna visit. Venice is very walkable and is a lovely old city.
The hotel was clean well maintained. The staff was informative and efficient at job their job jobs. The breakfast buffet was wonderful; the coffee was delicious! We had a room with a doors that open above the front of the building onto a little courtyard. It was very relaxing. Will be back to visit.
In the Area
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S Croce 595/a, Venice, Metropolitan City of Venice, Veneto, Italy, 30135
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Carlton Capri Hotel
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What's around Carlton Capri Hotel
S Croce 595/a, Venice, Metropolitan City of Venice, Veneto, Italy, 30135
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Discover More About Carlton Capri Hotel
Location
Carlton Capri Hotel is located in area / city Venice.
About Carlton Capri Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Carlton Capri Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Carlton Capri Hotel exclusively for you.
With all facilities offered, Carlton Capri Hotel is the right place to stay.
All facilities in Carlton Capri Hotel
Others
Hotel Services
- Laundry service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
- Tours
- Concierge
Public Facilities
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Snack bar
Connectivity
- Free WiFi
General
- Banquet
Accommodation Policy & General Information in Carlton Capri Hotel
Important Note
- Nearby parking fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
- A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
- A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 11:00 |
Available rooms at Carlton Capri Hotel | 36 |
Number of floors in Carlton Capri Hotel | 4 |
Another facilities in Carlton Capri Hotel | Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Carlton Capri Hotel
What are available facilities at Carlton Capri Hotel?
There are top facilites at Carlton Capri Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Carlton Capri Hotel?
The standard check-in time at Carlton Capri Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Carlton Capri Hotel
Carlton Capri Hotel has a 3.0-star rating.
How many floors does Carlton Capri Hotel have?
Carlton Capri Hotel has 4.
How many rooms are available at Carlton Capri Hotel
Carlton Capri Hotel has 36.
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More Reviews from Other Guests in Carlton Capri Hotel
Overall Ratings & Reviews Carlton Capri Hotel
Other sources (648)
8.0
Very Good
From 648 reviews
Cleanliness
8.4
Room Comfort
7.6
Location
8.4
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Carlton Capri Hotel
Number of reviews per page
20
40
Top reviews
Maribel
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Personal muy amable, locación excelente, muy limpio y las amenidades muy bonitas, pienso regresar a este lugar
Cristine
Leisure with Friends
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I don't like leaving a negative review but felt this needed to be said. This was our groups' last stop after touring Greece, Croatia, and Slovenia, and we were excited to experience Venice for our last two days abroad. The hotel is located a couple streets off the Grand Canal, and looked quaint and welcoming. It's a small hotel, with one small elevator that doesn't even service the third floor!? Most of us were on the 1st floor, so we used the stairs. The stairwell was dingy with worn indoor outdoor carpet, the rooms were spacious but dated, and the shower inside the tub was extremely difficult to maneuver around in. But the biggest disappointment was the attitude of the desk staff. There was only one person there at the time we arrived, which wasn't the problem. It was the rude and condescending way we were talked to when we asked any questions at all. There was an advertisement at the desk for a boat tour, and when we asked the cost, the gentleman told us we needed to book it through the hotel and the price would be $37 per person, then stated we each had to pay an upfront fee of $11 IN CASH at the time we booked. We asked about paying with a card because we didn't all have cash, and he told us cash only and 'just go to the ATM'. We left to explore and actually walked by a boat tour company and stopped to inquire... those tickets were $25 and it was a fabulous 4 hour tour we thoroughly enjoyed! On a nicer note, the hotel breakfast was excellent, and serving staff was too.
Read More
Makinizi
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Had a great time here!! The staff were incredibly friendly, especially the daytime staff. This was a great hotel for the price. Better than expected by far. I didn’t understand how great a location it was until I was trying to carry my luggage through cobbled the streets of Venice. It is about a six minute walk from the train station.
Read More
Wendy
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Excellent location and very friendly staff. The A/C was confusing and ours ending up being broken, but we were quickly given a new room and they made sure we were comfortable. The public transport made it very easy to get everywhere if you didn't want to walk.
Verified traveler
Friends and Family
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The bathroom door could not be locked. The bed was alright but the service was great. Location was also amazing.
Ricardo
Friends and Family
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The pictures are misleading. The room is much smaller than presented. The breakfast is very average, the eggs were cold and cold meats were not cold( smelled a little funny as well) Location is amazing .
Sharlene
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
A short distance off the the very busy Grand canal. Easy access to train and bus stations. Used a porter to transport suitcases over bridge 30 E. for 3 suitcases. Quiet rooms, air conditioning, good breakfast 10 E. Helpful staff.
Kama
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Fantastic spot tucked away from all the hustle and bustle of the main areas but not far from any site you might wanna visit. Venice is very walkable and is a lovely old city.
The hotel was clean well maintained. The staff was informative and efficient at job their job jobs. The breakfast buffet was wonderful; the coffee was delicious! We had a room with a doors that open above the front of the building onto a little courtyard. It was very relaxing. Will be back to visit.
Read More
Patrick
6.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Great location and friendly staff. But disappointed in room. The room was definitely not soundproof and I couldn't figure out a way of taking a shower without flooding the bathroom.
Barb
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
As a first time visit to Venice, we didn’t know what to expect. The hotel staff were most accommodating and very helpful. The breakfast buffet had an amazing selection. I was a little concerned that the bed wouldn’t be comfortable and large enough for 2 adults, but it was more than adequate. Our room was exceptionally clean, bright, and nice and quiet. A must try is the roof top patio! Would definitely recommend the Capri!
Read More
Ming
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Check in and out quickly
Daniel
Leisure Family
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
It's a nice, quiet hotel off the main area, near the train station. The hotel staff was very nice. The shower folding door allowed much water to run onto the floor, but that seems to be a quirk in many Italian hotels.
Michael
Leisure Family
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Good simple typical Venice hotel. Good location
Dany Anne
Leisure with Friends
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The room was old , did not feel cleaned. It was so hot in there , even after asking the concierge to put the A/C on , he did not .
Duncan
Leisure
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Older property in good condition. That’s Venice! 2 blocks from the Grand Canal. Fair price, clean room, helpful staff.
Sara
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Wonderful hotel near the bus drop off area. We didn’t have to travel far with our suitcases. Check in was super easy, the front desk personnel were all very friendly. Obviously the hotel itself will be older but it was very charming. It was about 10 min walk to the tourist part of the city but still so worth the stay.
Fiona
8.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
The hotel was quite difficult to find (as most hotels in Venice are!) on a dark, wet January night. Staff were helpful, room was clean and comfortable and the location was handy for the transport links. The breakfast was disappointing however.
Giancarlo
Business
2.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
I tried to cancel my reservation, made with Hotels.com, as my work appointment was cancelled.
Hotels.com correctly replied that they would ask the hotel if it was possible not to apply the penalty, equal to the cost of the reservation.
The hotel refused and, even after a phone call, they were of no help.
I lost my money and the hotel cannot claim that it was for Hotels.com responsibility.
I will have to return to Venice, mainly for work, but I will certainly avoid this hotel.
Zero unfortunately is not possible...
Read More
Van Cuong
Leisure Family
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Good location and services
Shiela
Leisure
4.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Room is too small, no air conditioner.
Number of reviews per page
20
40
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Overall Ratings & Reviews Carlton Capri Hotel
Other sources (648)
8.0
Very Good
From 648 reviews
Cleanliness
8.4
Room Comfort
7.6
Location
8.4
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Carlton Capri Hotel
Number of reviews per page
20
40
Top reviews
Maribel
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Personal muy amable, locación excelente, muy limpio y las amenidades muy bonitas, pienso regresar a este lugar
Cristine
Leisure with Friends
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I don't like leaving a negative review but felt this needed to be said. This was our groups' last stop after touring Greece, Croatia, and Slovenia, and we were excited to experience Venice for our last two days abroad. The hotel is located a couple streets off the Grand Canal, and looked quaint and welcoming. It's a small hotel, with one small elevator that doesn't even service the third floor!? Most of us were on the 1st floor, so we used the stairs. The stairwell was dingy with worn indoor outdoor carpet, the rooms were spacious but dated, and the shower inside the tub was extremely difficult to maneuver around in. But the biggest disappointment was the attitude of the desk staff. There was only one person there at the time we arrived, which wasn't the problem. It was the rude and condescending way we were talked to when we asked any questions at all. There was an advertisement at the desk for a boat tour, and when we asked the cost, the gentleman told us we needed to book it through the hotel and the price would be $37 per person, then stated we each had to pay an upfront fee of $11 IN CASH at the time we booked. We asked about paying with a card because we didn't all have cash, and he told us cash only and 'just go to the ATM'. We left to explore and actually walked by a boat tour company and stopped to inquire... those tickets were $25 and it was a fabulous 4 hour tour we thoroughly enjoyed! On a nicer note, the hotel breakfast was excellent, and serving staff was too.
Read More
Makinizi
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Had a great time here!! The staff were incredibly friendly, especially the daytime staff. This was a great hotel for the price. Better than expected by far. I didn’t understand how great a location it was until I was trying to carry my luggage through cobbled the streets of Venice. It is about a six minute walk from the train station.
Read More
Wendy
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Excellent location and very friendly staff. The A/C was confusing and ours ending up being broken, but we were quickly given a new room and they made sure we were comfortable. The public transport made it very easy to get everywhere if you didn't want to walk.
Verified traveler
Friends and Family
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The bathroom door could not be locked. The bed was alright but the service was great. Location was also amazing.
Ricardo
Friends and Family
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The pictures are misleading. The room is much smaller than presented. The breakfast is very average, the eggs were cold and cold meats were not cold( smelled a little funny as well) Location is amazing .
Sharlene
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
A short distance off the the very busy Grand canal. Easy access to train and bus stations. Used a porter to transport suitcases over bridge 30 E. for 3 suitcases. Quiet rooms, air conditioning, good breakfast 10 E. Helpful staff.
Kama
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Fantastic spot tucked away from all the hustle and bustle of the main areas but not far from any site you might wanna visit. Venice is very walkable and is a lovely old city.
The hotel was clean well maintained. The staff was informative and efficient at job their job jobs. The breakfast buffet was wonderful; the coffee was delicious! We had a room with a doors that open above the front of the building onto a little courtyard. It was very relaxing. Will be back to visit.
Read More
Patrick
6.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Great location and friendly staff. But disappointed in room. The room was definitely not soundproof and I couldn't figure out a way of taking a shower without flooding the bathroom.
Barb
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
As a first time visit to Venice, we didn’t know what to expect. The hotel staff were most accommodating and very helpful. The breakfast buffet had an amazing selection. I was a little concerned that the bed wouldn’t be comfortable and large enough for 2 adults, but it was more than adequate. Our room was exceptionally clean, bright, and nice and quiet. A must try is the roof top patio! Would definitely recommend the Capri!
Read More
Ming
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Check in and out quickly
Daniel
Leisure Family
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
It's a nice, quiet hotel off the main area, near the train station. The hotel staff was very nice. The shower folding door allowed much water to run onto the floor, but that seems to be a quirk in many Italian hotels.
Michael
Leisure Family
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Good simple typical Venice hotel. Good location
Dany Anne
Leisure with Friends
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The room was old , did not feel cleaned. It was so hot in there , even after asking the concierge to put the A/C on , he did not .
Duncan
Leisure
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Older property in good condition. That’s Venice! 2 blocks from the Grand Canal. Fair price, clean room, helpful staff.
Sara
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Wonderful hotel near the bus drop off area. We didn’t have to travel far with our suitcases. Check in was super easy, the front desk personnel were all very friendly. Obviously the hotel itself will be older but it was very charming. It was about 10 min walk to the tourist part of the city but still so worth the stay.
Fiona
8.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
The hotel was quite difficult to find (as most hotels in Venice are!) on a dark, wet January night. Staff were helpful, room was clean and comfortable and the location was handy for the transport links. The breakfast was disappointing however.
Giancarlo
Business
2.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
I tried to cancel my reservation, made with Hotels.com, as my work appointment was cancelled.
Hotels.com correctly replied that they would ask the hotel if it was possible not to apply the penalty, equal to the cost of the reservation.
The hotel refused and, even after a phone call, they were of no help.
I lost my money and the hotel cannot claim that it was for Hotels.com responsibility.
I will have to return to Venice, mainly for work, but I will certainly avoid this hotel.
Zero unfortunately is not possible...
Read More
Van Cuong
Leisure Family
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Good location and services
Shiela
Leisure
4.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Room is too small, no air conditioner.
Number of reviews per page
20
40