Hotel Gracery Ginza

Hotels
8.6
/10
Very Good
970 reviews

What Guests Say About Their Stay

J***n
10.0
/ 10
Location is close to the shopping center in Ginza. Room size is large and clean. Breakfast is very varied and delicious
See original
A***d
9.1
/ 10
Great location, easy access to Ginza area, within walking distance to the crowds. Amenities are provided in the lobby. Easy check-in and check-out procedures. Room was a bit small but consider it normal in Ginza area. Water and ice cubes machine are provided on the floor.
Juliana
8.5
/ 10
I am very satisfied with this hotel. It is also close to the station and mini market. Very good service. Thank you🙏🏻❤️
See original
Roderick
10.0
/ 10
The location is unbeatable—just steps from the main Ginza street, the subway, and surrounded by top dining, shopping, and entertainment options. Ginza and Shimbashi stations are within a short walking distance, making it easy to explore the rest of the city. Guests highlight the ease of access to attractions, convenience stores, and restaurants, as well as quick transport to Tokyo landmarks like Tsukiji Market and Tokyo Tower
Sasa
10.0
/ 10
A very quiet and comfortable place next to a major mall! Clean, elegant, welcoming! Arigato
In the Area
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7-10-1 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Gracery Ginza is a hotel in a good neighborhood, which is located at Ginza. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Gracery Ginza

7-10-1 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061
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Hotel Gracery Ginza Rates per Night

Hotel Gracery Ginza room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Gracery Ginza hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Gracery Ginza Location & Address

Hotel Gracery Ginza is located at 7-10-1 Ginza, Chuo-ku, 東京都, 中央区(東京), 関東, 日本, 104-0061. It's situated in the Chuo, Tokyo area of Japan, known for its upscale shopping and dining. The hotel is approximately 3 km from the city center.

How to go to Hotel Gracery Ginza from Airport

Need a hotel transfer from the airport to Hotel Gracery Ginza? Getting from Narita (NRT) or Haneda (HND) Airport to the hotel is straightforward. Here are a few options to consider for your hotel transfer:

  • Taxi (most direct):

    A taxi will take you directly to the hotel. It's the most convenient option, especially with luggage, but also the most expensive.
  • Limousine Bus (comfortable and convenient):

    The Limousine Bus offers a comfortable ride directly to the Ginza area. From there, it's a short walk or taxi ride to the hotel.
  • Airport Train (Narita Express or Keikyu Line) + Subway (affordable):

    Take the Narita Express (from NRT) or the Keikyu Line (from HND) to Tokyo Station or Shinagawa Station. Transfer to the Tokyo Metro Ginza Line and get off at Ginza-itchome Station, which is a short walk from the hotel. This is a more affordable option.
  • Ride Hailing (convenient):

    Ride Hailing services are available, offering a convenient way to get to the hotel. Prices can vary depending on demand.

Tips:

For the most convenient route, especially if you have a lot of luggage, the Limousine Bus is a great option. If you're on a budget, the train and subway combination is the most affordable. Consider purchasing a Japan Rail Pass if you plan on doing a lot of travelling by train during your stay.

Hotel Gracery Ginza Reviews & Summary

Looking for hotel reviews of Hotel Gracery Ginza? This hotel consistently receives positive feedback from guests. It's all about hotel location, comfort, and service.

Guests love the hotel's prime location in Ginza, making it easy to explore the area's shops, restaurants, and attractions. The rooms are praised for being clean, comfortable, and well-equipped. A standout feature is the helpful and friendly staff, who go above and beyond to ensure a pleasant stay. The hotel's modern design and amenities also receive high marks.

"Excellent location, very clean and comfortable rooms, and the staff were incredibly helpful. I would definitely stay here again!"

Hotel Gracery Ginza Room Types Available

Choosing the right hotel room type can make all the difference. Hotel Gracery Ginza offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Single Room:

    Ideal for solo travellers, offering a comfortable single bed and essential amenities.
  • Double Room:

    Perfect for couples, featuring a double bed and a cozy atmosphere.
  • Twin Room:

    Suitable for friends or family travelling together, with two separate single beds.
  • Superior Room:

    Offers more space and enhanced amenities compared to standard rooms.
  • Deluxe Room:

    Provides a luxurious experience with premium furnishings and additional features.
  • Corner Room:

    Enjoy panoramic city views from these spacious rooms located on the corners of the building.

All rooms are non-smoking and feature modern bathrooms with bathtubs and bidets. The hotel is not pet-friendly.

Hotel Facilities in Hotel Gracery Ginza

Hotel amenities can significantly enhance your stay. Hotel Gracery Ginza boasts a range of hotel facilities designed to provide a comfortable and convenient experience for all guests. Here's a list of what you can expect:

  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • Restaurant:

    Enjoy delicious meals at the hotel's on-site restaurant.
  • 24-Hour Front Desk:

    The front desk is staffed around the clock to assist with any inquiries or requests.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service (extra fees apply).
  • Vending Machines:

    Conveniently located vending machines offer a variety of drinks and snacks.
  • Air Conditioning:

    Stay comfortable in any weather with individually controlled air conditioning in each room.

While the hotel focuses on adult comfort and convenience, its central location makes it easy to access kid-friendly attractions in the area.

Hotel Buffet or Restaurant/Cafe in Hotel Gracery Ginza

Looking for a great hotel restaurant? Hotel Gracery Ginza offers a delightful dining experience with its on-site hotel cafe. Here's what you can expect:

  • Cafe Terrace Ginza:

    This cafe offers a variety of light meals, snacks, and beverages throughout the day.
  • Cuisine:

    The cafe specializes in Japanese and international cuisine.
  • Buffet:

    The hotel does not offer a buffet.
  • Prices:

    Expect to pay around SGD 20-40 per person for a meal.
  • Opening Hours:

    7:00 AM to 10:00 PM daily.
  • Signature Dishes:

    Try their signature Japanese curry or the seasonal fruit parfaits.

Hotel Gracery Ginza Airport pickups and How to Book

Need hotels with airport shuttle services? While Hotel Gracery Ginza doesn't offer a direct hotel to airport transfer, they can assist with arranging airport transportation. Here's how to book:

Contact the hotel directly at least 24 hours in advance to arrange for a taxi or limousine service. The concierge can provide information on pricing and availability. Alternatively, you can book airport transfers through Traveloka when you make your hotel reservation.

Nearby MRT Station & Bus Stops

Navigating Tokyo is easy with its efficient public transport system. If you're looking for the nearest MRT station or nearby bus station to Hotel Gracery Ginza, here are a few options:

  • Ginza-itchome Station (Tokyo Metro Yurakucho Line):

    Approximately a 2-minute walk from the hotel.
  • Ginza Station (Tokyo Metro Ginza, Marunouchi, and Hibiya Lines):

    Approximately a 5-minute walk from the hotel.
  • Higashi-ginza Station (Tokyo Metro Hibiya and Asakusa Lines):

    Approximately a 7-minute walk from the hotel.
  • Bus Stops:

    Several bus stops are located along Chuo-dori Avenue, within a short walking distance of the hotel.

To use the public transport system, you can purchase a Suica or Pasmo card, which can be loaded with funds and used on trains and buses. These cards can be purchased at vending machines in most stations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities that are family and kid-friendly? Chuo, Tokyo, and the surrounding areas offer a variety of nearby places to go that are perfect for families. Here are a few things to see nearby:

  • Hamarikyu Gardens:

    A beautiful traditional Japanese garden with ponds, tea houses, and stunning city views. Distance: 2 km. Entry Price: SGD 3 per adult.
  • Kabuki-za Theatre:

    Experience a traditional Kabuki performance. Distance: 1 km. Entry Price: Varies depending on the show.
  • Imperial Palace East Garden:

    Explore the former site of Edo Castle, now a public park. Distance: 4 km. Entry Price: Free.
  • Ueno Park:

    Home to several museums, a zoo, and a large pond. Distance: 6 km. Entry Price: Varies depending on the attraction.
  • Tokyo National Museum:

    Discover Japanese art and history. Distance: 6 km. Entry Price: SGD 18 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Hotel Gracery Ginza (Chuo, Tokyo)

Craving some nearby dining options? Chuo, Tokyo, is a food lover's paradise, offering a wide range of local food and international cuisine. Here are a few food eatiries near me:

Cafes/Restaurants:

  • Café de Ginza Miyuki-kan:

    A classic cafe known for its delicious cakes and coffee.
  • Ginza Bric Brac:

    A stylish restaurant serving modern European cuisine.
  • L'ecrin:

    A Michelin-starred French restaurant offering an exquisite dining experience.

Local Street Food:

  • Yakitori (grilled chicken skewers):

    Find these at various street stalls and restaurants.
  • Ramen:

    A must-try Japanese noodle soup.
  • Takoyaki (octopus balls):

    A popular street food snack.
  • Okonomiyaki (savory pancake):

    A delicious and filling dish.
  • Taiyaki (fish-shaped cake):

    A sweet treat filled with red bean paste.

Shopping places near Hotel Gracery Ginza (Chuo, Tokyo)

Looking for some nearby shopping? Ginza is renowned for its upscale shopping scene, offering a variety of dept stores near me and luxury boutiques. Here are a few shops near me:

  • Ginza Six:

    A luxury shopping complex with a wide range of high-end brands.
  • Mitsukoshi Ginza:

    A department store offering a variety of fashion, cosmetics, and homewares.
  • Dover Street Market Ginza:

    A multi-brand store featuring cutting-edge fashion and art.

Other Places to Stay Near Hotel Gracery Ginza

Need alternative accommodations? If Hotel Gracery Ginza is fully booked, or you're looking for something different, here are a few other hotels nearby:

Luxury/5–6 star hotels nearby:

  • Imperial Hotel:

    A historic luxury hotel known for its impeccable service.
  • The Peninsula Tokyo:

    Offers stunning views of the Imperial Palace Gardens.
  • Mandarin Oriental Tokyo:

    A stylish hotel with exceptional dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-star hotels nearby:

  • Millennium Mitsui Garden Hotel Tokyo:

    A modern hotel with comfortable rooms and a convenient location.
  • Hotel Monterey Ginza:

    A charming hotel with a European-style decor.
  • Mitsui Garden Hotel Ginza Premier:

    Offers panoramic city views from its upper floors.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-star hotels nearby:

  • ibis Styles Tokyo Ginza East:

    A budget-friendly hotel with a convenient location.
  • Hotel Gracery Tamachi:

    A sister hotel to Hotel Gracery Ginza, located in the Tamachi area.
  • Super Hotel Premier Ginza:

    Offers comfortable and affordable accommodation.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Ready to experience the best of Ginza? Hotel availability can change quickly, so it's best to book your stay in advance. With its prime location, comfortable accommodations, and excellent service, Hotel Gracery Ginza is the perfect base for exploring Tokyo.

Don't miss out on the opportunity to create unforgettable memories. Check hotel reservations and room booking options now and secure your spot at Hotel Gracery Ginza. Book your stay today through Traveloka and enjoy exclusive deals and discounts! book cheap hotels in Japan and find cheap hotels nearby.

All facilities in Hotel Gracery Ginza

Others Hotel Gracery Ginza
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-in
  • 24-hour Receptionist

Public Facilities

  • Others
  • Restaurant
  • Elevator

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Lockers
  • Smoking area

Food and Drinks

  • Breakfast

Accommodation Policy & General Information in Hotel Gracery Ginza

Important Note
  • Fee for buffet breakfast: approximately JPY 2420 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Gracery Ginza
270
Number of floors in Hotel Gracery Ginza
13
Another facilities in Hotel Gracery Ginza
Laundry service, Luggage storage, Express check-in, 24-hour Receptionist, Others

Frequently asked question in Hotel Gracery Ginza

Is Hotel Gracery Ginza parking free for hotel guests, and do you offer valet parking services?
Hotel Gracery Ginza does not offer free hotel parking for guests. We do, however, provide a valet parking service for your convenience, though this is a paid service. Please enquire at reception for details on pricing and availability.
Does Hotel Gracery Ginza offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Hotel Gracery Ginza. Unfortunately, specific details regarding hotel smoking rooms or designated smoking areas aren't readily available online. To confirm their smoking policy, I recommend contacting the hotel directly. They can provide the most up-to-date and accurate information on whether they offer hotel smoking rooms or designated smoking areas.
Does Hotel Gracery Ginza offer free hotel Wi-Fi for guests during their stay?
Yes, Hotel Gracery Ginza provides complimentary hotel wifi to all guests throughout their stay. Enjoy seamless internet access during your visit; simply connect to the network upon arrival. This free wifi service is included in your booking.
Where is the nearest MRT station or bus stops nearby Hotel Gracery Ginza? What are the top visitor attractions near the hotel?
The nearest bus stops are very close to Hotel Gracery Ginza, offering easy access to various locations. For the nearest MRT station, a short walk will lead you to Ginza station. Nearby visitor attractions include the iconic Ginza shopping district and the Kabuki-za Theatre, providing plenty of things to do nearby.
Is Hotel Gracery Ginza a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Hotel Gracery Ginza is pet-friendly, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding animal friendly hotels and pet friendly hotel accommodations, so it's best to confirm directly with them.
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More Reviews from Other Guests in Hotel Gracery Ginza

Overall Ratings & Reviews Hotel Gracery Ginza

Traveloka (97)
Other sources (873)
8.6
Very Good
From 873 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Gracery Ginza

Number of reviews per page
20
40
Top reviews
Shelina
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to shopping
CHINH
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

*****
LARRY
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed everything about our stay!
Andy
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel facilities were nice but room was dirty and bathroom had a mildew odor coming from it. Location was nice and quiet.
Lilian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good service, clean, nearby stores, and convenient transportation
Roderick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is unbeatable—just steps from the main Ginza street, the subway, and surrounded by top dining, shopping, and entertainment options. Ginza and Shimbashi stations are within a short walking distance, making it easy to explore the rest of the city. Guests highlight the ease of access to attractions, convenience stores, and restaurants, as well as quick transport to Tokyo landmarks like Tsukiji Market and Tokyo Tower
Read More
Sasa
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A very quiet and comfortable place next to a major mall! Clean, elegant, welcoming! Arigato
Theodoros
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Like a 2 star motel. Old, small. The opposite of the surrounding area
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great spot. Loved the breakfast. Clean, well organised and efficient.
Joey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location but the rooms are small.
spencer
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location
William
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall good stay at Gracery Ginza. When we checked in the bathroom had an odd smell; housekeeping came in and cleaned it and the smell was gone. Not much space in the room for luggage so it was a bit of a struggle opening our suitcases. Other than that it was a good hotel - great amenities, great location in Ginza
Cherry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location is great. Generous amenities.Outdated rooms most especially the bathrooms.
Edson
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean, great price ans friendly staff
Ryan
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Was a little old in the room
Katrina
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No, just no. This is not a proclaimed "4 star" hotel. They've got a front going on with the lobby. Upon entering, stains all over on the floor, old furniture, outdated fridge and facilities of the bathroom. It felt like a joke. I ask to change rooms. I'm given the new keycard to the room parallel to the previous one and what do you know, same terrible quality. If it was just an old room, fine. Then over the course of the two nights I was there I began to notice the uncleanliness of it all. Dust EVERYWHERE. On the desk, napkin holder, hairdryer, vent, on the SHEETS. Black stuff in the corners of the mirror; black specks on the shower curtain; coffee stains above and behind the trashcan. The soap left a weird residue in the bath. To top it off, guess what was visibly dirty? The BIDET. I've seen park toilets and stations with cleaner bidets in Japan. Mind you, we're in GINZA, paying a lot, and the guest has to inspect if the room is clean or not? On the day of leaving, I say I was unsatisfied with my stay. I tell them why, show them the pictures. The front desk says they can't do anything about it. He calls out his manager. It's spoken about in Japanese with the pictures. They claim nothing can be done about it. There was no shock on their faces, no signs remorse. I explained how it's literally a hygienic problem with the hotel, how there was clearly no attention put into ensuring the room was thoroughly clean. They didn't care. An apology with a bow is baffling. (July 2025)
Read More
Suzanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a fantastic hotel in a great location. 5 minutes walk to the nearest subway station. Minutes from the shopping in Ginza. Hotel has a great breakfast, Japanese and Western food available. Variety of amenities in reception including; sun cream, razors, cotton buds and much more. There are 3 washing machines and 3 dryers, convenient for washing clothes. Staff are very friendly and reliable, I would highly recommend this hotel.
Read More
Yuxuan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I loved my experience there. From the service to the cleanliness and how convenient the hotel was from transportation, shops and restaurants. I would definitely recommend those visiting Tokyo to stay at the Hotel Gracery in Ginza!
Ning
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location is great, so many dining and shopping options around! Would recommend!
MICHEL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing experience!!! Highly recommended!!!! We going to miss you Gracery Ginza !!! 🥰☀️💪👏
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Gracery Ginza

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Gracery Ginza

Traveloka (97)
Other sources (873)
8.6
Very Good
From 873 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Gracery Ginza

Number of reviews per page
20
40
Top reviews
Shelina
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to shopping
CHINH
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

*****
LARRY
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed everything about our stay!
Andy
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel facilities were nice but room was dirty and bathroom had a mildew odor coming from it. Location was nice and quiet.
Lilian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good service, clean, nearby stores, and convenient transportation
Roderick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is unbeatable—just steps from the main Ginza street, the subway, and surrounded by top dining, shopping, and entertainment options. Ginza and Shimbashi stations are within a short walking distance, making it easy to explore the rest of the city. Guests highlight the ease of access to attractions, convenience stores, and restaurants, as well as quick transport to Tokyo landmarks like Tsukiji Market and Tokyo Tower
Read More
Sasa
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A very quiet and comfortable place next to a major mall! Clean, elegant, welcoming! Arigato
Theodoros
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Like a 2 star motel. Old, small. The opposite of the surrounding area
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great spot. Loved the breakfast. Clean, well organised and efficient.
Joey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location but the rooms are small.
spencer
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location
William
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall good stay at Gracery Ginza. When we checked in the bathroom had an odd smell; housekeeping came in and cleaned it and the smell was gone. Not much space in the room for luggage so it was a bit of a struggle opening our suitcases. Other than that it was a good hotel - great amenities, great location in Ginza
Cherry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location is great. Generous amenities.Outdated rooms most especially the bathrooms.
Edson
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean, great price ans friendly staff
Ryan
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Was a little old in the room
Katrina
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No, just no. This is not a proclaimed "4 star" hotel. They've got a front going on with the lobby. Upon entering, stains all over on the floor, old furniture, outdated fridge and facilities of the bathroom. It felt like a joke. I ask to change rooms. I'm given the new keycard to the room parallel to the previous one and what do you know, same terrible quality. If it was just an old room, fine. Then over the course of the two nights I was there I began to notice the uncleanliness of it all. Dust EVERYWHERE. On the desk, napkin holder, hairdryer, vent, on the SHEETS. Black stuff in the corners of the mirror; black specks on the shower curtain; coffee stains above and behind the trashcan. The soap left a weird residue in the bath. To top it off, guess what was visibly dirty? The BIDET. I've seen park toilets and stations with cleaner bidets in Japan. Mind you, we're in GINZA, paying a lot, and the guest has to inspect if the room is clean or not? On the day of leaving, I say I was unsatisfied with my stay. I tell them why, show them the pictures. The front desk says they can't do anything about it. He calls out his manager. It's spoken about in Japanese with the pictures. They claim nothing can be done about it. There was no shock on their faces, no signs remorse. I explained how it's literally a hygienic problem with the hotel, how there was clearly no attention put into ensuring the room was thoroughly clean. They didn't care. An apology with a bow is baffling. (July 2025)
Read More
Suzanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a fantastic hotel in a great location. 5 minutes walk to the nearest subway station. Minutes from the shopping in Ginza. Hotel has a great breakfast, Japanese and Western food available. Variety of amenities in reception including; sun cream, razors, cotton buds and much more. There are 3 washing machines and 3 dryers, convenient for washing clothes. Staff are very friendly and reliable, I would highly recommend this hotel.
Read More
Yuxuan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I loved my experience there. From the service to the cleanliness and how convenient the hotel was from transportation, shops and restaurants. I would definitely recommend those visiting Tokyo to stay at the Hotel Gracery in Ginza!
Ning
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location is great, so many dining and shopping options around! Would recommend!
MICHEL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing experience!!! Highly recommended!!!! We going to miss you Gracery Ginza !!! 🥰☀️💪👏
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