How many rooms are available at Hotel New Otani Tokyo Garden Tower

Hotel New Otani Tokyo Garden Tower has 836.

Are there any parking spots at Hotel New Otani Tokyo Garden Tower ?

Yes: Yes, there are parking spots at Hotel New Otani Tokyo Garden Tower

What do past guests say about Hotel New Otani Tokyo Garden Tower?

Hotel New Otani Tokyo Garden Tower is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel New Otani Tokyo Garden Tower

Name: Hotel New Otani Tokyo Garden Tower
Address: 4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Chiyoda, Kanto, Japan, 102-8578, 4-1 Kioi-cho Chiyoda-ku, Kanto, 102-8578, Japan
Rating: 9.2

Hotels

9.2

/10

Exceptional

819 reviews

What Guests Say About Their Stay

Philip

10.0

/ 10

Nothing more I can say except the Otani Hotel is a island efficiency and quiet in what can be a noisy confusing city

Verified traveler

10.0

/ 10

New Otani is one of favourite hotels in Tokyo and have 4-5 times. This time, unfortunately the first room we were given smelled of smoke, even though it was non-smoking. However, the staff were very polite and apologetic and upgraded us to a room with a better view. Also, they were very accommodating with a late check out.

Lisa

10.0

/ 10

Hotel is beautiful. Extra charges for amenities like pool and gym, limited hours for nearby coffee shops and restaurants, and expense of hotel restaurants are challenging for jet lagged travellers.

In the Area

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4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Chiyoda, Kanto, Japan, 102-8578

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

Hotel New Otani Tokyo Garden Tower is located in area / city Chiyoda. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel New Otani Tokyo Garden Tower

4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Chiyoda, Kanto, Japan, 102-8578

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Location

Hotel New Otani Tokyo Garden Tower is located in area / city Chiyoda.

About Hotel New Otani Tokyo Garden Tower

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel New Otani Tokyo Garden Tower exclusively for you.

Hotel New Otani Tokyo Garden Tower is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel New Otani Tokyo Garden Tower.

All facilities in Hotel New Otani Tokyo Garden Tower

Others

Hotel Services

Laundry service
Newspaper in lobby
Tours
Luggage storage
Porter
24-hour Receptionist
Concierge

Public Facilities

Others
Restaurant
Safety deposit box
Coffee shop
Elevator

Things to Do

Shops
Garden
Outdoor pool
Spa

General

Banquet
Smoking area
Parking

Business Facilities

Meeting facilities
Business center
Computer station

Nearby Facilities

Souvenir shop
Grocery
Hair salon

Food and Drinks

Bar
Breakfast

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel New Otani Tokyo Garden Tower

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
Airport shuttle fee: JPY 3600 per person (one-way)
Airport shuttle fee per child: JPY 1800 (one-way)
Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee. Meals are not included in the room rate for children ages 5 and younger included in the reservation.

This property is closed from January 12 2026 to January 13 2026 (dates subject to change).

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel New Otani Tokyo Garden Tower	836
Number of floors in Hotel New Otani Tokyo Garden Tower	40
Another facilities in Hotel New Otani Tokyo Garden Tower	Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter

Frequently asked question in Hotel New Otani Tokyo Garden Tower

What are available facilities at Hotel New Otani Tokyo Garden Tower?

There are top facilites at Hotel New Otani Tokyo Garden Tower such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel New Otani Tokyo Garden Tower?

The standard check-in time at Hotel New Otani Tokyo Garden Tower is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hotel New Otani Tokyo Garden Tower provide breakfast?

Yes, Hotel New Otani Tokyo Garden Tower provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel New Otani Tokyo Garden Tower

Hotel New Otani Tokyo Garden Tower has a 4.5-star rating.

How many floors does Hotel New Otani Tokyo Garden Tower have?

Hotel New Otani Tokyo Garden Tower has 40.

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More Reviews from Other Guests in Hotel New Otani Tokyo Garden Tower

Overall Ratings & Reviews Hotel New Otani Tokyo Garden Tower

Traveloka (1)

Other sources (818)

9.2

Exceptional

From 818 reviews

Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Hotel New Otani Tokyo Garden Tower

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Top reviews

Donna

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great. Location is fantastic.

GLENN

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very large rooms for Japan.

Benjamin

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nice people, and hotel

Philip

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nothing more I can say except the Otani Hotel is a island efficiency and quiet in what can be a noisy confusing city

Verified traveler

Business

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

GAD

Business

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Big hotel, nice room can be updated

Dean

Leisure Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were a bit disappointing but location and facilities are amazing.

Lisa

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is beautiful. Extra charges for amenities like pool and gym, limited hours for nearby coffee shops and restaurants, and expense of hotel restaurants are challenging for jet lagged travellers.

Franco

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

They have their own Japanerse garden

Jillian

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Everyone at the hotel was nice and friendly! They were all so helpful. The area around the hotel had convenient stores, department stores, and public transportation, as well as many restaurants. Loved our stay. Perfect for our first trip to Japan!

Yifeng

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I was a bit surprised during my visit to the Garden Lounge breakfast buffet. About 13 minutes before the posted closing time, a staff member declined my request for a coffee refill and told me breakfast was already closed. This felt a little abrupt, especially as I noticed other guests had just arrived and were still helping themselves to food. I believe a warmer, more accommodating approach, even close to closing time, would leave a much better impression.

MARK

Leisure with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful property with lots of restaurants within walking distance.

Mark

Leisure Family

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The property is dated and in need of a refresh. The staff are lovely and couldn’t do enough to help. The hotel is a little out of the way and not near any decent tubes. Unfortunately we were not allowed to use the pool or spa due to having tattoos. This was not stipulated in the Expedia review of the property at the time therefore poor expectations.

Melissa

Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The garden is absolutely stunning, along w the personalities of all of the staff. We had an exceptional experience. The hospitality is next level. The location is wonderful, within walking distance of plenty. We often took the subway lines from the Akasaka Mitsuke station to venture to different areas; this hotel is in prime location to do so.

Robb

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

We loved the hotel and had similar great experiences in new Otani hotels in Osaka and Fukuoka. The one disappointment was yakitori Isehiro. The staff was rude and unfriendly. We were presented a course menu in English but not told about all the other options. They clearly don’t want foreigner customers.

Juanita

Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The staff were extremely friendly and helpful. Our room was a nice size for three grown adults.

Sandra

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

All around fantastic hotel with exceptional staff and service! I will definitely stay here again and recommend to my friends!

Victoria

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great location. The staff are incredibly helpful and friendly. Tons of dining options that are all fantastic!

Laura

Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The Hotel New Otani Tokyo Garden Tower was an absolute dream. The hotel and grounds are gorgeous, and our room was spacious. It also had a great view of the gardens and waterfall below. It is conveniently located near the subway and close to lots of restaurants. My kids and I enjoyed the pool and the lovely service. I didn't want to leave!

Michelle

Leisure Family

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Very nice area, we found train transport quite convenient. Hotel was huge, took us a few days before we found the Family Mart located in the base of the building. We had the breakfast option and it was good. We had a large room for three adults but washroom was all together which made getting ready more tricky. All our other hotels had a separate toilet area and or shower area. Garden area was beautiful. Many of the restaurants in complex were luxury eating, so we did not use.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.