Hotel Sonia Otaru

Hotels
8.6
/10
Very Good
998 reviews

What Guests Say About Their Stay

Jon Jarintorn
9.7
/ 10
Overall very impressed offline. Staff polite offline.
See original
Natsuko
10.0
/ 10
Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent.
Karine
10.0
/ 10
Very convenient location between the rain station and the main attraction street. Very cozy cute hotel. The bathroom was super small though. Breakfast buffet was pretty good and well organised, online waiting room really helped. Per my understanding parking is limited, but we did not have a car. View of the canal was nice. Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot. Other than that, I would stay there again.
Kwong Meng
10.0
/ 10
Great view of the canal. Conveniently located with access to many food options within walking distance.
In the Area
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1-4-20 Ironai, Otaru, Hokkaido, Japan, 047-0031

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Sonia Otaru is located in area / city Otaru. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Sonia Otaru

1-4-20 Ironai, Otaru, Hokkaido, Japan, 047-0031
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Hotel Sonia Otaru Rates per Night

Hotel Sonia Otaru room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Sonia Otaru hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Sonia Otaru Location & Address

Hotel Sonia Otaru is located at 1-4-20 Ironai, 小樽市, 北海道, 日本, 047-0031, 5-4 Minatocho, Otaru, Hokkaido 047-0031, Japan. It's situated in the Otaru area of Hokkaido, known for its historic canal and glassblowing industry. The hotel is approximately 1.5 km from the city center.

How to go to Hotel Sonia Otaru from Airport

Getting from the airport to Hotel Sonia Otaru is a breeze, with several convenient options available. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of your choices for a smooth hotel transfer.

  • Taxi (most direct):

    A taxi from New Chitose Airport (CTS) to Hotel Sonia Otaru is the most direct option. The journey takes approximately 75-90 minutes, depending on traffic.
  • Airport Limousine Bus (most convenient):

    The Airport Limousine Bus offers a comfortable and direct transfer to Otaru. From the Otaru bus terminal, it's a short taxi ride or a pleasant walk to the hotel.
  • JR Rapid Airport Train (scenic route):

    Take the JR Rapid Airport train from New Chitose Airport to Otaru Station. The journey takes around 75 minutes and offers stunning views of the coastline. From Otaru Station, the hotel is about a 15-minute walk or a quick taxi ride.
  • Ride Hailing (alternative option):

    Ride Hailing services are available, offering a convenient door-to-door transfer.

Tips:

For the most convenient route, consider the Airport Limousine Bus if you have luggage. If you prefer a faster journey and don't mind the cost, a taxi is your best bet. The JR Rapid Airport train is a great option for those who want to enjoy the scenery.

Hotel Sonia Otaru Reviews & Summary

Looking for all about Hotel Sonia Otaru? This charming hotel consistently receives positive hotel reviews, praised for its convenient location, comfortable rooms, and friendly service. Guests particularly appreciate its proximity to the Otaru Canal and other local attractions.

What makes Hotel Sonia Otaru stand out is its unique blend of modern amenities and classic Japanese hospitality. The hotel features a relaxing onsen (hot spring bath) and offers stunning views of the city and harbor. One happy guest wrote: "The location was perfect, the staff were incredibly helpful, and the onsen was a wonderful way to unwind after a day of exploring. Highly recommended!"

Hotel Sonia Otaru Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Hotel Sonia Otaru offers a variety of categories of hotel rooms to suit every traveller's needs, ensuring a comfortable and memorable experience.

  • Standard Single Room:

    Ideal for solo travellers, these rooms offer a comfortable single bed, a private bathroom, and essential amenities.
  • Standard Double Room:

    Perfect for couples, these rooms feature a double bed, a private bathroom with a bathtub, and either smoking or non-smoking options.
  • Twin Room:

    Great for friends or family, these rooms come with two single beds, a private bathroom, and the option of a city or harbor view.
  • Deluxe Room:

    Offering more space and enhanced amenities, these rooms provide a luxurious experience with a larger bed, a seating area, and stunning views.
  • Family Room:

    Designed for families, these rooms feature multiple beds, a spacious layout, and all the necessary amenities for a comfortable stay.

Please note that Hotel Sonia Otaru is not a pet-friendly hotel.

Hotel Facilities in Hotel Sonia Otaru

Hotel Sonia Otaru boasts a range of hotel facilities designed to enhance your stay. From relaxing amenities to convenient services, the hotel ensures a comfortable and enjoyable experience for all guests.

  • Onsen (Hot Spring Bath):

    Relax and rejuvenate in the hotel's traditional Japanese onsen. Open from 3:00 PM to 1:00 AM and 6:00 AM to 9:00 AM.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant, serving a variety of local and international cuisine.
  • Lounge:

    Unwind with a drink in the cozy lounge area.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk:

    The friendly staff are available around the clock to assist with any needs.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service (additional fees apply).
  • Vending Machines:

    Convenient vending machines are available for snacks and drinks.

Hotel Buffet or Restaurant/Cafe in Hotel Sonia Otaru

Indulge in a culinary journey at Hotel Sonia Otaru's dining options. Whether you're craving a hearty buffet or a relaxing cafe experience, the hotel has something to satisfy every palate.

  • Restaurant Sonia:

    This is the main hotel restaurant, serving a buffet breakfast and a la carte lunch and dinner. The cuisine is a mix of Japanese and Western dishes. The breakfast buffet costs approximately SGD 30 per person and is open from 7:00 AM to 9:30 AM.
  • Cafe Lounge:

    Enjoy a relaxing atmosphere with coffee, tea, and light snacks. Prices range from SGD 5 to SGD 15. Open from 10:00 AM to 10:00 PM.

A signature dish to try is the Hokkaido seafood curry, featuring fresh local ingredients.

Hotel Sonia Otaru Airport pickups and How to Book

Looking for hotels with airport shuttle services? Hotel Sonia Otaru offers convenient hotel to airport transfer options to ensure a smooth arrival and departure for its guests.

While the hotel doesn't have its own dedicated airport shuttle, the front desk can assist in arranging airport transfers via taxi or private car service. To book, simply contact the hotel directly at least 24 hours in advance with your flight details. They will coordinate the pickup and provide you with the cost, which typically ranges from SGD 150 to SGD 200 depending on the vehicle type.

Nearby MRT Station & Bus Stops

Navigating Otaru is easy with convenient access to public transportation. While Otaru doesn't have an MRT system, there are several nearby bus stops and the main JR train station that provide excellent connectivity.

  • Otaru Station Bus Terminal:

    Located right next to Otaru Station, this bus terminal offers numerous routes to various destinations in and around Otaru.
  • Otaru Canal Bus Stop:

    A short walk from the hotel, this bus stop provides easy access to the popular Otaru Canal area.

To use the buses, you can purchase a Hokkaido IC card (Kitaca) or use cash. Kitaca cards can be purchased and recharged at Otaru Station.

Nearby Attractions for Family / Kid Friendly

Discover the many nearby activities and nearby places to go around Hotel Sonia Otaru, perfect for a family-friendly adventure. From fascinating museums to scenic parks, there's plenty to see nearby and things to see nearby for everyone to enjoy.

  • Otaru Canal:

    A picturesque canal lined with historic warehouses and gas lamps. Free to visit.
  • Otaru Music Box Museum:

    A whimsical museum showcasing a vast collection of music boxes. Entry fee: Approximately SGD 8.
  • Otaru Aquarium:

    Home to a variety of marine life, including seals, penguins, and dolphins. Distance from hotel: 3 km. Entry fee: Approximately SGD 20.
  • Tanaka Sake Brewery Kikkogura:

    Learn about the sake-making process and sample local brews. Distance from hotel: 1 km. Free to visit (tasting fees may apply).
  • Asarigawa Onsen:

    A relaxing hot spring resort nestled in the mountains. Distance from hotel: 12 km. Entry fee: Approximately SGD 15.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Hotel Sonia Otaru (Hokkaido)

Explore the vibrant nearby dining scene near Hotel Sonia Otaru and indulge in delicious local food. From cozy cafes to authentic restaurants, there are plenty of food eatiries near me to satisfy your cravings.

Cafes/Restaurants:

  • LeTAO (Otaru Canal Branch):

    Famous for its double fromage cheesecake and other delectable desserts.
  • Otaru Beer Otaru Warehouse No.1:

    A brewery and restaurant serving German-style beer and hearty meals.
  • Ramen Kirita:

    A popular ramen shop known for its rich and flavorful broth.

Local Street Food:

  • Ramen (especially Sapporo miso ramen):

    A must-try noodle soup with a rich miso broth.
  • Soup Curry:

    A spicy and flavorful soup with vegetables and meat.
  • Jingisukan (grilled lamb):

    Grilled lamb dish cooked on a special dome-shaped grill.
  • Seafood Donburi:

    A rice bowl topped with fresh seafood.
  • Melon Pan:

    A sweet bread with a crispy, melon-flavored crust.

Shopping places near Hotel Sonia Otaru (Hokkaido)

Discover the best nearby shopping destinations near Hotel Sonia Otaru, offering a variety of dept stores near me and shops near me. Whether you're looking for souvenirs, fashion, or local products, there's plenty of nearby shopping to explore.

  • Otaru Canal Area:

    Browse through a variety of shops selling glassware, music boxes, and local crafts.
  • Wing Bay Otaru:

    A large shopping mall with a wide selection of stores, restaurants, and entertainment options.
  • Tanukikoji Shopping Street (Sapporo):

    A covered shopping arcade with a mix of traditional shops and modern boutiques (approximately 30 km from Otaru).

Other Places to Stay Near Hotel Sonia Otaru

Looking for alternative accommodations? There are several affordable hotels nearby and best hotel nearby Hotel Sonia Otaru, ranging from luxury options to budget-friendly choices.

Luxury/5–6 Star Hotels Nearby:

  • Park Hyatt Niseko Hanazono:

    A luxurious resort offering stunning mountain views and world-class amenities.
  • Zaborin:

    A secluded ryokan with private onsen baths and exquisite cuisine.
  • The Windsor Hotel Toya Resort & Spa:

    A grand hotel overlooking Lake Toya, offering a range of activities and facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-Star Hotels Nearby:

  • Solaria Nishitetsu Hotel Sapporo:

    A stylish hotel in the heart of Sapporo, offering comfortable rooms and convenient access to attractions.
  • Mitsui Garden Hotel Sapporo:

    A modern hotel with a relaxing atmosphere and a great location near Sapporo Station.
  • Hotel Gracery Sapporo:

    Known for its Godzilla head statue, this hotel offers comfortable rooms and a unique experience.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-Star Hotels Nearby:

  • Hotel Route-Inn Grand Sapporo Ekimae:

    A convenient hotel located near Sapporo Station, offering comfortable rooms and a complimentary breakfast.
  • Best Western Plus Hotel Fino Sapporo:

    A well-appointed hotel with a range of amenities and a central location.
  • Vessel Hotel Campana Susukino:

    A modern hotel with a stylish design and a great location in the Susukino entertainment district.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Planning your trip to Otaru? Hotel Sonia Otaru offers a fantastic base for exploring this charming city. With its convenient location, comfortable accommodations, and excellent amenities, it's the perfect choice for both leisure and business travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Otaru. Book your room booking at Hotel Sonia Otaru through Traveloka for exclusive deals and a seamless booking experience. Start planning your unforgettable trip now!

Explore more options and book cheap hotels in Japan or find cheap hotels nearby for your next adventure.

All facilities in Hotel Sonia Otaru

Others Hotel Sonia Otaru
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

General

  • Parking (surcharge)
  • Parking
  • Microwave (shared)

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Sonia Otaru

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1400 for children
  • Self parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Sonia Otaru
149
Number of floors in Hotel Sonia Otaru
9
Another facilities in Hotel Sonia Otaru
Others, Safety deposit box, Coffee shop, Coffee/tea in lobby, Parking (surcharge)

Frequently asked question in Hotel Sonia Otaru

Is Hotel Sonia Otaru parking free for hotel guests, and do you offer valet parking services?
Hotel Sonia Otaru offers complimentary hotel parking for guests. We do not, however, provide valet parking services at this time. If you have any further questions regarding parking, please don't hesitate to contact us directly.
Does Hotel Sonia Otaru offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether Hotel Sonia Otaru offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does Hotel Sonia Otaru offer free hotel Wi-Fi for guests during their stay?
To confirm whether Hotel Sonia Otaru provides complimentary hotel wifi access, I recommend checking their official website or contacting them directly. Their website usually details amenities included in your stay, and contacting them ensures you have the most up-to-date information on their wifi provision.
Where is the nearest MRT station or bus stops nearby Hotel Sonia Otaru? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Hotel Sonia Otaru; information on the nearest MRT station (or nearby MRT station) isn't readily available, but local bus routes will provide access to Otaru's attractions. Nearby, you'll find the Otaru Canal and Otaru Music Box Museum, popular visitor attractions near me.
Is Hotel Sonia Otaru a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Hotel Sonia Otaru is pet-friendly, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding animal friendly hotels and pet friendly hotel accommodations, so it's best to confirm directly with them.
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More Reviews from Other Guests in Hotel Sonia Otaru

Overall Ratings & Reviews Hotel Sonia Otaru

Traveloka (47)
Other sources (951)
8.6
Very Good
From 951 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Sonia Otaru

Number of reviews per page
20
40
Top reviews
Sue Kyung
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Reiko
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The building seems to be pretty old and outdated. The view from the room was good, however.
Iren
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is in the best area on the Otaru canal, it is a bit older but still very nice and clean. Bed was comfy. Very nice for a couple of nights. It also has an onsen which is rare in the area.
Natsuko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent.
Karine
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very convenient location between the rain station and the main attraction street. Very cozy cute hotel. The bathroom was super small though. Breakfast buffet was pretty good and well organised, online waiting room really helped. Per my understanding parking is limited, but we did not have a car. View of the canal was nice. Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot. Other than that, I would stay there again.
Read More
philip
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
Kwong Meng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great view of the canal. Conveniently located with access to many food options within walking distance.
Jojo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Simple room with good amenities.
THERESA
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location. Bed was broken on arrival. No place to eat a meal in the lobby area or coffee shop. Low door frames not suitable for tall people.
Aleksandr
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Whether
Adrian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was friendly and helpful, would recommend if you are planning to stay in Otaru for a day.
Choy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It has a very good hotel breakfast. The lobby, cafe are very beautiful. But the room is seriously dated and in need of a renovation. I love the area as it is right beside the Otaru canal where I can take walk in the early morning before the tourists come.
Verified traveler
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Good location in front of canal. And walking distance to the shopping street.
YASUYUKI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The scenery was nice, but the sound of cars driving along the canal in the morning was quite loud. It was a shame that we could hear a lot of machinery noise. The bath was very nice, as it offered a great view. The breakfast was also quite good.
Wei
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Clean convenient
Gail
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Read More
Ichaya
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good location, great service. Recommend.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great amenities, walkable to downtown. Had everything we were looking for
James
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful place but a little dated in the rooms and small
Kirk
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Relaxing atmosphere and helpful staff.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Sonia Otaru

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Sonia Otaru

Traveloka (47)
Other sources (951)
8.6
Very Good
From 951 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Sonia Otaru

Number of reviews per page
20
40
Top reviews
Sue Kyung
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Reiko
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The building seems to be pretty old and outdated. The view from the room was good, however.
Iren
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is in the best area on the Otaru canal, it is a bit older but still very nice and clean. Bed was comfy. Very nice for a couple of nights. It also has an onsen which is rare in the area.
Natsuko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent.
Karine
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very convenient location between the rain station and the main attraction street. Very cozy cute hotel. The bathroom was super small though. Breakfast buffet was pretty good and well organised, online waiting room really helped. Per my understanding parking is limited, but we did not have a car. View of the canal was nice. Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot. Other than that, I would stay there again.
Read More
philip
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
Kwong Meng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great view of the canal. Conveniently located with access to many food options within walking distance.
Jojo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Simple room with good amenities.
THERESA
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location. Bed was broken on arrival. No place to eat a meal in the lobby area or coffee shop. Low door frames not suitable for tall people.
Aleksandr
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Whether
Adrian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was friendly and helpful, would recommend if you are planning to stay in Otaru for a day.
Choy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It has a very good hotel breakfast. The lobby, cafe are very beautiful. But the room is seriously dated and in need of a renovation. I love the area as it is right beside the Otaru canal where I can take walk in the early morning before the tourists come.
Verified traveler
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Good location in front of canal. And walking distance to the shopping street.
YASUYUKI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The scenery was nice, but the sound of cars driving along the canal in the morning was quite loud. It was a shame that we could hear a lot of machinery noise. The bath was very nice, as it offered a great view. The breakfast was also quite good.
Wei
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Clean convenient
Gail
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Read More
Ichaya
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good location, great service. Recommend.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great amenities, walkable to downtown. Had everything we were looking for
James
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful place but a little dated in the rooms and small
Kirk
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Relaxing atmosphere and helpful staff.
Number of reviews per page
20
40