Shibuya Excel Hotel Tokyu

Hotels
8.9
/10
Exceptional
1,530 reviews

What Guests Say About Their Stay

Vasco M. V.
9.7
/ 10
Perfect location, just next to subway station, the fame cross is right in front of the hotel, a lot of foods and entertainments nearby, the services were awesome. Great stay! Definitely recommended.
Pattana O.
9.4
/ 10
The rooms here are very clean, the beds are good and the location is very convenient. Can go to many lines, both underground. On the way back, there is a car to reach the airport at all Another very special thing is that under the building there is a big super food All the delicious food to eat
See original
Sintia M.
9.4
/ 10
Love the place, great location.
Tyler
10.0
/ 10
Amazing experience. Would not want to stay anywhere else on our next visit. Can’t say enough good things. Thank you Excel!
Collette
10.0
/ 10
The staff offered excellant customer service!! I would definitely recommend this hotel to anyone visiting japan
In the Area
See Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-0043

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Shibuya Excel Hotel Tokyu is a hotel in a good neighborhood, which is located at Shibuya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Shibuya Excel Hotel Tokyu

1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-0043
Discover More Places
Others Shibuya Excel Hotel Tokyu
Others 2 Shibuya Excel Hotel Tokyu

Discover More About Shibuya Excel Hotel Tokyu

Location


Shibuya Excel Hotel Tokyu is a hotel in a good neighborhood, which is located at Shibuya.

About Shibuya Excel Hotel Tokyu

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shibuya Excel Hotel Tokyu exclusively for you.

Shibuya Excel Hotel Tokyu is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shibuya Excel Hotel Tokyu.

All facilities in Shibuya Excel Hotel Tokyu

Others Shibuya Excel Hotel Tokyu
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Parking
  • Banquet
  • Parking (surcharge)

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Food and Drinks

  • Breakfast
  • Bar

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Shibuya Excel Hotel Tokyu

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shibuya Excel Hotel Tokyu
408
Number of floors in Shibuya Excel Hotel Tokyu
25
Another facilities in Shibuya Excel Hotel Tokyu
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Shibuya Excel Hotel Tokyu

What are available facilities at Shibuya Excel Hotel Tokyu?
There are top facilites at Shibuya Excel Hotel Tokyu such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shibuya Excel Hotel Tokyu?
The standard check-in time at Shibuya Excel Hotel Tokyu is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Shibuya Excel Hotel Tokyu provide breakfast?
Yes, Shibuya Excel Hotel Tokyu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shibuya Excel Hotel Tokyu
Shibuya Excel Hotel Tokyu has a 4.0-star rating.
How many floors does Shibuya Excel Hotel Tokyu have?
Shibuya Excel Hotel Tokyu has 25.
See All

More Reviews from Other Guests in Shibuya Excel Hotel Tokyu

Overall Ratings & Reviews Shibuya Excel Hotel Tokyu

Traveloka (148)
Other sources (1,382)
9.0
Exceptional
From 1,382 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shibuya Excel Hotel Tokyu

Number of reviews per page
20
40
Top reviews
Sheetal
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

we took the corner unit overlooking the shibuya crossing which was amazing. Also it was close to station and food court. The entrance to the hotel is in on the 5th floor and there were not any signs indicating how to get to this corner elevazor to acces the hotel?
Tyler
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing experience. Would not want to stay anywhere else on our next visit. Can’t say enough good things. Thank you Excel!
Ryan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing location!
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our three night stay was a great start to our trip. Thank you.
Susan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic stay!! Staff are excellent
Abbey
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was small but clean, for the price not really worth staying here unless you get a good price through a booking company. Location was convenient
Daniel
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice
Collette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff offered excellant customer service!! I would definitely recommend this hotel to anyone visiting japan
Loyda
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our stay at the Shibuya Excel Hotel Tokyo was excellent from start to finish. The staff were welcoming, polite, and very helpful—they even refrigerated my medicine and ice packs for our return trip, which I really appreciated. They also delivered extra pillows to our room quickly with a smile. The room was spotless with a perfect view right over Shibuya Crossing—an unforgettable sight at such a reasonable price. The size of the room (and the bed!) was just right for two adults, and we were very comfortable. The private bath was clean, stocked with earth-friendly products, and featured a bidet toilet. The water pressure in the shower was incredible—it could do it all, anything from watering a houseplant to power-washing a driveway, at whatever temperature you like, all at the turn of a knob. Towels were thick and absorbent, and thoughtful touches included a full-length mirror, two comfy chairs with a coffee table, a desk, small TV, and a fridge with a built-in thermometer—perfect for anyone who needs to monitor medicine storage. Blackout curtains ensured a great night’s sleep, and the hotel itself is beautiful, with a nice restaurant and café inside. Right outside, there’s a great food market and a French pastry shop, and of course you’re right in the middle of everything Shibuya has to offer. There was even a free interactive ghost story attraction nearby—but I was too much of a scaredy cat to try it since one of the features was spooky sounds coming from all directions!
Read More
Hadi
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Shibuya Excel Hotel has an excellent location, very clean rooms, and provides very good service. Highly recommended.
mohammad
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms are super outdated, uncomfortable mattress and there was mold on the wall of my room.
Shawn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were excellent they helped me with everything I asked
Gary
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location was a perfect base for our plans, re shopping, eating & general getting around. You pay compared to similar 4 star, but well worth it
Nathalie
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfectly situated, near metro and train station. Shops and restaurants all around the area.
Lester
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Restroom door are to small for my wheelchair that’s the only thing I didn’t like overall 4 out 5
Cheng Yong
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our stay at the Excel hotel was wonderful. The room size was sufficient, and their bed was soft and clean. Their toilet was a bit small, but that is a given for a Japanese hotel. Regardless, we had an amazing time. The location is probably the best part. Close to the train station, shibuya crossing and shopping centres. Truly convenient.
Read More
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent customer service and the staff are fast and efficient. We plan to return to shibuya and this hotel again
Scott
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was our first trip to Japan, we only had one week. The location was fantastic, adjacent to Shibuya Station as well as the Mark City Limousine Bus drop off/pickup. We could see the Shibuya Scramble from the elevator as well as elevator lobby. Our 24 th floor had an amazing view of the city. Once we were in our hotel it felt so peaceful, yet the excitement of Shibuya was just downstairs. Only slight issue was it was a bit difficult to find the hotel entrance, but that was a minor hiccup. Would definitely stay here again if we were in Shibuya!
Read More
Lai Shan Angel
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

❤️
Shamsher
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was very bad they added extra charges without notification.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Shibuya Excel Hotel Tokyu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shibuya Excel Hotel Tokyu

Traveloka (148)
Other sources (1,382)
9.0
Exceptional
From 1,382 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shibuya Excel Hotel Tokyu

Number of reviews per page
20
40
Top reviews
Sheetal
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

we took the corner unit overlooking the shibuya crossing which was amazing. Also it was close to station and food court. The entrance to the hotel is in on the 5th floor and there were not any signs indicating how to get to this corner elevazor to acces the hotel?
Tyler
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing experience. Would not want to stay anywhere else on our next visit. Can’t say enough good things. Thank you Excel!
Ryan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing location!
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our three night stay was a great start to our trip. Thank you.
Susan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic stay!! Staff are excellent
Abbey
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was small but clean, for the price not really worth staying here unless you get a good price through a booking company. Location was convenient
Daniel
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice
Collette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff offered excellant customer service!! I would definitely recommend this hotel to anyone visiting japan
Loyda
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our stay at the Shibuya Excel Hotel Tokyo was excellent from start to finish. The staff were welcoming, polite, and very helpful—they even refrigerated my medicine and ice packs for our return trip, which I really appreciated. They also delivered extra pillows to our room quickly with a smile. The room was spotless with a perfect view right over Shibuya Crossing—an unforgettable sight at such a reasonable price. The size of the room (and the bed!) was just right for two adults, and we were very comfortable. The private bath was clean, stocked with earth-friendly products, and featured a bidet toilet. The water pressure in the shower was incredible—it could do it all, anything from watering a houseplant to power-washing a driveway, at whatever temperature you like, all at the turn of a knob. Towels were thick and absorbent, and thoughtful touches included a full-length mirror, two comfy chairs with a coffee table, a desk, small TV, and a fridge with a built-in thermometer—perfect for anyone who needs to monitor medicine storage. Blackout curtains ensured a great night’s sleep, and the hotel itself is beautiful, with a nice restaurant and café inside. Right outside, there’s a great food market and a French pastry shop, and of course you’re right in the middle of everything Shibuya has to offer. There was even a free interactive ghost story attraction nearby—but I was too much of a scaredy cat to try it since one of the features was spooky sounds coming from all directions!
Read More
Hadi
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Shibuya Excel Hotel has an excellent location, very clean rooms, and provides very good service. Highly recommended.
mohammad
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms are super outdated, uncomfortable mattress and there was mold on the wall of my room.
Shawn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were excellent they helped me with everything I asked
Gary
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location was a perfect base for our plans, re shopping, eating & general getting around. You pay compared to similar 4 star, but well worth it
Nathalie
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfectly situated, near metro and train station. Shops and restaurants all around the area.
Lester
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Restroom door are to small for my wheelchair that’s the only thing I didn’t like overall 4 out 5
Cheng Yong
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our stay at the Excel hotel was wonderful. The room size was sufficient, and their bed was soft and clean. Their toilet was a bit small, but that is a given for a Japanese hotel. Regardless, we had an amazing time. The location is probably the best part. Close to the train station, shibuya crossing and shopping centres. Truly convenient.
Read More
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent customer service and the staff are fast and efficient. We plan to return to shibuya and this hotel again
Scott
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was our first trip to Japan, we only had one week. The location was fantastic, adjacent to Shibuya Station as well as the Mark City Limousine Bus drop off/pickup. We could see the Shibuya Scramble from the elevator as well as elevator lobby. Our 24 th floor had an amazing view of the city. Once we were in our hotel it felt so peaceful, yet the excitement of Shibuya was just downstairs. Only slight issue was it was a bit difficult to find the hotel entrance, but that was a minor hiccup. Would definitely stay here again if we were in Shibuya!
Read More
Lai Shan Angel
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

❤️
Shamsher
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was very bad they added extra charges without notification.
Number of reviews per page
20
40