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Berjaya Times Square Hotel, Kuala Lumpur

Hotels
No.1, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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EXTERIOR_BUILDING Berjaya Times Square Hotel, Kuala Lumpur
EXTERIOR_BUILDING Berjaya Times Square Hotel, Kuala Lumpur
LOBBY Berjaya Times Square Hotel, Kuala Lumpur
BEDROOM Berjaya Times Square Hotel, Kuala Lumpur
SWIMMING_POOL Berjaya Times Square Hotel, Kuala Lumpur
SWIMMING_POOL Berjaya Times Square Hotel, Kuala Lumpur
SWIMMING_POOL Berjaya Times Square Hotel, Kuala Lumpur
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8.3
Impressive
From 1,397 reviews

About Accommodation

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Berjaya Times Square Hotel, Kuala Lumpur is located in area / city Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Friendly Staffs (5)
Tasty Breakfast (2)
Comfortable Room (1)
Spacious Room (18)
9.7
/ 10
Fiko F.
one stop hotel..great location, it's easy to find everything you need at berjaya Times square mall..

More Reviews from Other Guests

Overall Rating & Reviews

From 1,397 verified guests reviews
8.3
Impressive
Fantastic
464
Very Good
602
Satisfying
103
Average
228
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

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friendly staffs (5)
tasty breakfast (2)
comfortable room (1)
spacious room (18)
great view (2)
great location (12)
tasty food (3)
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Show Reviews with Photos
SM
SUBASHINI M.
Staycation
9.7
/ 10
11 Sep 2023
The staffs were very friendly and the room was perfect with a beautiful swimming pool view. The room is clean and comfy too. We even received a surprised birthday cake from the hotel- appreciate it. Thank you so much. The pool is beautiful and large. My daughter enjoyed it very much. Will return for another stay- cation soon.
+3
Photos

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Accommodation's Reply
07 Oct 2023
Dear Subashini Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for taking the time to share your pleasant review with us. First of all, we would like to wish you a “Belated Happy Birthday” and thank you for choosing our hotel for such a wonderful occasion. We are delighted to hear how much you were pleased with our beautiful and spotless accommodations and our hospitality. It is nice to know that all the aspects of your time with us were exceptional and came together beautifully for a memorable vacation and you appreciated the surprise birthday cake. We are especially pleased to hear that your daughter enjoyed her time in the swimming pool. It is always our pleasure having you as our guest, we look forward to welcoming you back for another enjoyable stay. Best wishes Low Siew Peng Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
TT
Trang T. T. L.
Holiday
9.7
/ 10
08 Jul 2022
The staffs are so nice. My mom and I had a great time here. Everything were so good. I will be this hotel for the next time to Malaysia

1 liked this review

Accommodation's Reply
13 Jul 2022
Dear Trang, Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying with us and providing such a delightful review. It is with great joy to read that everything was perfect and you had a great time here with your mum. We are very appreciative of your compliments to our team for their warm services and most of all you will return to stay with us on your next visit to Malaysia. On behalf our team, we certainly look forward to your next visit in the near future for another great experience. Best Wishes, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
TN
Thi N. H. D.
Holiday
9.4
/ 10
05 Jul 2022
Very nice receptionists! And very large bedroom. Perfect ;)

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Accommodation's Reply
10 Jul 2022
Dear Thi Ngoc, Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Many thanks for staying with us and to share your awesome review with us. It is with great joy to read that the warm hospitality extended by our front office team and the spacious room provided you with a comfortable stay. We very much look forward to welcoming you back for a more pleasant experience. Sincerely, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur
SM
Siti M. B. A.
Staycation
9.4
/ 10
17 Apr 2022
Comfortable. Suitable with my family with 3 kids. Nice view. Worth the price. Only hope guest should be get free parking. Thank you

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Accommodation's Reply
22 Apr 2022
Dear Murni Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Many thanks for staying with us and providing us with your valuable feedback. We are delighted to read that you and your family had a comfortable stay and enjoyed the magnificent view. However, we have noted your comments on the complimentary car park, as the car park is under another operating company, which is a separate entity from the hotel. Your kind understanding on this matter is much appreciated. We certainly look forward to welcoming you and your family back again soonest possible. Best Regards, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur
CA
Cai A.
8.8
/ 10
04 Oct 2022
The room is spacious great view and convenient
+3
Photos

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Accommodation's Reply
11 Oct 2022
Dear Cai Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you so much for your time to share your positive comments with us. We are glad that you have had a comfortable accommodation especially the spacious room with the magnificent view. We hope you will come back to stay with us again and looking forward to receiving your next reservation soon. Best wishes May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
PJ
Phan J.
Holiday
8.8
/ 10
02 Jul 2022
I got 38floor. We check in at 8.00 pm. At first glance, we were so happy, because the room is: 1. Big. 2. Luxurious furniture. 3. Best view. 4. Big window. But the cons for us are 1. The lights use yellow. All yellow. 2. Seems dark. 3. Creepy at the first. Because the room has many doors (can passage through the bathroom), and the room seems dark. 4. The water at the first, was browny, which makes me feel more creepy. And then the water turns out OK.
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Accommodation's Reply
06 Jul 2022
Dear Phan, Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for taking you time to share your experience with us. We are glad that you were pleased with our spacious room and the magnificent view from the upper floor. However, we regret that we did not reach your expectation on other areas. We highly appreciate your feedback as guests’ feedback is of utmost importance to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests like yourself are guaranteed. We certainly look forward to welcoming you back for a more pleasant experience Sincerely, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
RA
Ricardo A.
8.6
/ 10
20 Feb 2023
We stayed in a family room on the 22nd floor. At first, the view from the room was amazing, the amenities in the room were great, and the room is spacious, but unfortunately, it lacks cleanliness. The room seems dusty, and the double bed might have had dust mites that caused allergy symptoms. We weren't able to sleep comfortably due to the constant sneezing. Moreover, the hallways on the 22nd floor were sultry. Bad ventilation, and it seems no air conditioners were turned on. Also, the water heater was not working really well; it took almost an hour to heat the water. Overall, it was not worth the spending to stay here with the facilities given.
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1 liked this review

Accommodation's Reply
22 Feb 2023
Dear Ricardo. Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for sharing your experience with us. We are pleased to hear that you had enjoyed the spacious room with the magnificent view from the higher floor. However, we would like to sincerely apologize for the discomfort and the unpleasantries you had on other areas. Rest assured that we will highlight the issues to the team concerned to be more attentive to the remarks you have highlighted and to ensure our guests experience the best of their stay with us. We certainly look forward to welcome you back for a more pleasant experience. Sincerely. May Cheong | Hotel Manager. Berjaya Times Square Hotel, Kuala Lumpur.
SZ
Siti Z. M. R.
Holiday
6.5
/ 10
16 Jun 2022
Case #1: Checked-in was supposed to be at 3pm but me and my family arrived at 4pm instead. Exhausted from the long journey we expected to rest for a while after check-in before heading out for shopping and dinner. To my dismay, during checking-in, the customer service informed us that our room (2-bedroom suites) was not ready. We were offered to take other separate rooms but I declined the offer and told her that my mum can't stay alone in a room. I insisted on taking the room that I had booked. Therefore the lady at the counter told us to wait for 1 more hour while they were cleaning up, and that will be at 5 pm. Seriously, why so late? Check-out was supposed to be at 12 pm, even late check-out, how late can it be? Never mind about that, we agreed to come back 1 hour later even though we are all tired and my 20-month-old son was very cranky. Case #2: We came back 1hr later at 5 pm. The room was ready and so we went up. The room was nice and acceptable. As we were settling down, my husband saw part of a coffee package on the carpet and food crumbs here and there. Obviously, the room was not 100% clean. We can ignore that. Case #3: We tour around the rooms. Checked the bathroom, not bad BUT there were no towels! Not only that we also realized that there were a few other things that usually other hotels should have were not available in that room. Items such as 1) Bath towels. 2) Bath mats/towels. 3) Robes. 4) Slippers (only 2 pairs instead of 4, based on the max no. Of guests in the room) 5) Complimentary drinks in the fridges (Mine have a few drinks but wasn't topped up fully) 6) Menu List (FnB) 7) Inventory List. Given that the hotel is a 5 Stars hotel, I am very disappointed with the experiences I had. I expected more than this. The complimentary given for the late check-in was 1 hour late check-out and free 1 day of breakfast (the food was not that great also). It's still not satisfying. 1 more thing to add-on there's also 1 faulty socket that was found at the bottom of the wall which I found very dangerous for kids. They should really take safety seriously. I hope Berjaya Time Square Hotel should improve more in their service and upgrade their rooms to match up with the 5 Stars grading.
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Accommodation's Reply
20 Jun 2022
Dear Siti, Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you very much for taking your precious time to share with us your stay experience. First of all, we would like to apologize profusely for the disappointments and unpleasant experience you had encountered during your stay with us. We have highlighted the issues to the relevant teams and they have been reminded on this matter in a proper manner. Kindly rest assured that we take your feedback seriously and we will focus our best efforts to rectify to work on any lapses to make appropriate improvements and to continuously provide a high level of services in all areas to our guests. We sincerely hope that you will give us the chance to regain your trust towards our hotel in the future. We very much look forward to welcoming you back for a more pleasant experience. Sincerely, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
TQ
Thanh Q. T. N.
Holiday
5.7
/ 10
07 Sep 2022
Not really worth a 5-star hotel, looks old and was heavily understaffed. Check in took ages (long queue from 3-5pm) and required 100RM deposit without notice in advance. Also, there are 2 building blocks and no check in counter on the block that we stayed. The hallway smells terrible in general. Lights were flickering and the toilet flush barely worked. Interiors were old and there was a muddy wet patch on the floor, no clue what it is. Towels are not provided and line is always busy. Though location is perfect
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Accommodation's Reply
19 Sep 2022
Dear Nguyen Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying with us and to share your stay experience with us. First of all, we would like to apologise profusely for the disappointments and unpleasant experience you had encountered during your recent stay here. Kindly be assured that we take all your remarks in good faith and we will put in place a better SOP and to provide all guests with a wonderful experience at every moment of their stay. We certainly look forward to welcoming you back for a more pleasant experience. Best Wishes May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur
NL
Nova L.
10
/ 10
17 Jan 2023
The view is very good, the staff is very friendly, and the location is very good and strategic, recommended hotel 👍🏿
Translated by Google Icon

3 liked this review

Accommodation's Reply
25 Jan 2023
Dear Krisnatanova, Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying with us and to share your experience with us. We are most delighted to read that overall you had a pleasant stay and your expectations were met in most aspects. Special thanks for highlighting the warm hospitality extended by our team. I will definitely share your kind words of praise to the team to encourage them to continue their passion in delighting guests. We certainly look forward to welcome you back for another great experience in the near future. Sincerely, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
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Location Info

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No.1, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

All Facilities

Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet lunch
  • Cafe
  • Dining area
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Dietary menu
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room
  • Sun loungers

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Sports and Recreations

  • Basketball
  • Bowling alley
  • Fitness center
  • Squash
  • Table tennis

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Parking with surcharge
  • Valet parking (surcharge)

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Discover More About Berjaya Times Square Hotel, Kuala Lumpur

Location


Berjaya Times Square Hotel, Kuala Lumpur is located in area / city Bukit Bintang.

The hotel is located only 1.23 km away from Maharajalela Monorail Station.

There are plenty of tourist attractions nearby, such as Bentong Walk within 47.69 km, and Sungai Serai Hot Spring within 10.99 km.

About Berjaya Times Square Hotel, Kuala Lumpur

Whether you are planning an event or other special occasions, Berjaya Times Square Hotel, Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Berjaya Times Square Hotel, Kuala Lumpur.

Berjaya Times Square Hotel, Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Berjaya Times Square Hotel, Kuala Lumpur will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Berjaya Times Square Hotel, Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Berjaya Times Square Hotel, Kuala Lumpur, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Berjaya Times Square Hotel, Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Berjaya Times Square Hotel, Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Berjaya Times Square Hotel, Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Berjaya Times Square Hotel, Kuala Lumpur.

Accommodation Policy & General Information

Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges MYR 38.00/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 06:30 - 10:30.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Berjaya Times Square Hotel, Kuala Lumpur?
There are top facilites at Berjaya Times Square Hotel, Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Berjaya Times Square Hotel, Kuala Lumpur?
The standard check-in time at Berjaya Times Square Hotel, Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Berjaya Times Square Hotel, Kuala Lumpur provide breakfast?
Yes, Berjaya Times Square Hotel, Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.