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  1. Hotel
  2. Malaysia(12,719 hotel)
  3. Sabah(1,057 hotel)
  4. Tawau(123 hotel)
  5. Tawau(34 hotel)
  6. Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau)

Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau)

Hotels
Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000
Lobby Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau)
LOBBY Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau)
BAR_CAFE_LOUNGE Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau)
BAR_CAFE_LOUNGE Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau)
BAR_CAFE_LOUNGE Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau)
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Traveloka
8.3 Impressive

From 519 reviews

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Check our curated reviews for honest descriptions about this accommodation.

Great facilities, friendly customer service.
Mohd F. H.
Facilities
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Location Info
Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000
Nearby Places
Eastern Plaza Shopping CentreShop & Gifts
51 m
Klinik Dr. MartatiPublic Service
1.14 km
Popular in the Area
Eastern Plaza Shopping CentreShop & Gifts
51 m
Klinik Dr. MartatiPublic Service
1.14 km
Yong Hin SupermarketShop & Gifts
1.73 km
Tawau Airport (TWU)Transportation Hub
25.86 km
Distances shown are based on straight line distances. Actual travel distances may vary.
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Review by Traveloka users

Based on 519 reviews

8.3
Impressive
Fantastic
113
Very Good
322
Satisfying
26
Average
58
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
MZ
20 Reviews
RATED
8.5
/ 10
not bad.VIP always stay there.

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AI
1 Reviews
Family vacation
RATED
6.9
/ 10
My special request for large bed is not fulfilled.. the staff not so friendly..

1 liked this review

SK
1 Reviews
Romantic Vacation
RATED
8.7
/ 10
Nice location and parking. Hotel is connect with the mall.

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MD
1 Reviews
RATED
9.7
/ 10

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ZS
5 Reviews
Family vacation
RATED
5.8
/ 10
Bad experience. Overrated hotel, now only 3-star. Parking in front of hotel need to pay. If using mall parking instead, there’s no signboard and directions from parking to hotel entrance. Requested queen bed but given 2 single beds. Interior is outdated and not maintained. Dirty carpet, sheets, and toilet. Carpet stained, moldy, smelly, got hairs and stuff. No slippers provided. Overall unsatisfactory for this price range. I will not stay here again.

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SN
1 Reviews
RATED
6.2
/ 10
1. The room is for two pax but the hotel only prepared for one pax of toothbrush. 2. One of the staff at the reception is not friendly. 3. The bed smells.

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22 Reviews
Business travel
RATED
9.1
/ 10
Stayed 3 days in the hotel. Feel welcome from the very beginning. Counter staff is awesome. Check in is fantastic. Very fast. Room is clean with comfortable bed. 4 pillow help me sleep tight. Adam always show good example of Best customer service. Jamal should learn from him. Adios!

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22 Reviews
Business travel
RATED
8.8
/ 10

Like this review?

SF
1 Reviews
Romantic Vacation
RATED
8.5
/ 10

1 liked this review

A
1 Reviews
Business travel
RATED
8.7
/ 10
The breakfast buffet was good but room cleanliness should be improved

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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forSee More
Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Staying at Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau) is a good choice when you are visiting Tawau.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau)

Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau) is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau) provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau) is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau) exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau) is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Borneo Royale Hotel (Formerly known as Promenade Hotel Tawau).

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Hotel Policy
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Facilities
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Connecting rooms
    • Family room
    • Heater
    • Non-smoking room
    • Smoking area
  • Hotel Services
    • Concierge
    • Money changer
    • Front desk
    • Laundry service
    • Luggage storage
    • 24-hour Receptionist
  • In-room Facilities
    • Cable TV
    • Desk
    • Separate shower and tub
    • Shower
    • TV
  • Connectivity
    • Internet point
    • LAN Internet
    • Free WiFi
  • Food and Drinks
    • Restaurant with AC
    • Breakfast
  • Business Facilities
    • Business center
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
      24 Hour Customer Service+65 6486 7945 or +65 6911 8138
      Need help?