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  4. Kuala Lumpur(1,107 hotel)
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  6. Hilton Kuala Lumpur

Hilton Kuala Lumpur

3 Jalan Stesen Sentral, Kuala Lumpur, Malaysia, 50470
Others
8.9/10Impressive
According to 124 guests
Excellent. Great experience. Good location and amenities.
Fadzwani F.
See all reviews
Based on 4,166 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
KL Sentral MRT
(0.11 km)
Tun Sambanthan Monorail Station
(0.67 km)
Islamic Arts Museum Malaysia
(0.87 km)
KL Bird Park
(0.94 km)
Cheaper if you book through app now. Click here to download.
Review by Traveloka users
Review
8.9
/10
Impressive
Cleanliness
9.44
Comfort
9.32
Meal
8.54
Location
9.31
Service
9.00

79 Traveloka customers have stayed in this hotel and given reviews:

10.0
Excellent. Great experience. Good location and amenities.
9.7
Great hotel!! Had a great experience staying here.
9.6
Staff are very friendly, breakfast good enough but not excellent. Room is comfortable, spacious, clean, AC is cold, bath tub is good, swimming pool was big, recommended.
10.0
Nice ambience. The room was good and clean. Great service. Delicious meal. The location was perfect near to KL sentral. perfect place for staycation! sure we'll be back!
9.7
Great stay. Definitely will be back soon
9.7
Room was great, the pool is awesome
10.0
Good services and good meal all good
9.7
Excellent hotel overall. when we arrived, there was probably some kind of a royal event. .police and vips around the place,still the staffs were so helpful. no delay in checking in or any problem what so ever
10.0
Very clean and very satisfied for everything. will come back here
9.4
Great service here.
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Based on
4,166 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business1,579
Couples1,028
Solo travel413
Family642
Friends getaway279
Rating Result
Very Bad
52
Bad
89
Average
280
Very Good
1,257
Extraordinary
2,488
DonellaTimaruNZ
Some excellence - some parts just good
The best part for convenience was that we got the KLIA Ekspres train directly to the Hilton. The porter (free) took us and our bags directly to the hotel. Made life so incredibly easy, especially since our flight had been delayed, it was 8pm and we were travelling with our 9 year old son. Our first look at the foyer of the Hilton was awesome, glitz and glamour as we had been expecting. My son was in awe of all the sparkles. The check in was ok, relatively friendly receptionist. The King executive plus room was a bit smaller than I expected but attractively set out with a small couch and a lovely bath overlooking the city, such an amazing view. The bed was very comfortable. We asked for a couple of separate feather duvets and our son slept on the couch. We had access to the Club Lounge and went up there at 9pm, we were a bit disappointed in the decor (thought it was a bit cold) and also the staff didn't seem overly friendly or quick to ask us if we wanted a drink or something to eat. After the amazing service we got at the Club Lounge at the Pan Pacific Hanoi we were expecting better from the Hilton. We were eventually given (after having to ask which I felt a bit embarrased about) a small plate of cookies and nuts which were not overly great. The afternoon tea was lovely though with an ok variety of items. The pool was wonderful sprawling and attractive with a small slide as an added bonus. The breakfast we decided to have in the main restaurant (we had the choice of having it at the Club Lounge). It looked amazing with a huge variety. Again my 9 year old son was in awe, but the food was not anything special unfortunately, id say it was just ok. We have spent the past 6 weeks travelling through Asia and have had many breakfasts so have had many to compare it to, and this wasn't one of the best (again Pan Pacific Hanoi was tops). We were given a complimentary ride to the train station which was a great touch. Overall it was a good stay and we enjoyed it. We loved the surroundings. But it wasn't as great as we expected. It was a happy stay, but not an amazing one. We would try another hotel if we travel back to Kuala Lumpur as the Hilton didn't wow us.
Family - Oct 9, 2017
yss97
5-star hotel with 5-star prices
Was there for a meeting. Room was comfortable. I had access to the Executive lounge which was a nice relaxing place with friendly staff. Breakfast was a buffet with a wide spread but slightly disappointing. The juices were not fresh, from a sweetened carton by the taste of it. The egg station was good. The local food was so-so only. There was no natural yoghurt in a pot. The tea was served with a teabag in a cup, surely a pot would not have been better? The waiters were not really around, finding one to take the tea/coffee order always took a while. The local food was average. So, overall the room was ok but food average. The 5-star prices was for the in-room minibar- e.g. RM 25 for a Coke. At the lobby cafe, a coffee was RM 24 and tea RM 36. Not really justified.
Business - Oct 8, 2017
witheldno
Fantastic location
For all local transportation.Very nice hotel but it is by no stretch of the imagination a 5 star hotel! The staff are very good but they are working with one arm tied behind their back,as the management do not seem to do their part by checking stock levels and replacing items. Several times during our stay things in the bar and restaurant had run out and not been reordered. breakfast had a vast amount choice but sadly all the hot options were luke warm or cold. Also all food and drink when it is in stock is vastly over priced.Room cleaning was not up to scratch.we did inform the front desk of these problems during our stay to which they gave us a free bottle of cheap wine but nothing else changed There are other hotels close by to choose from I will not be staying here again
Couples - Oct 7, 2017
HenHoo
Spacious rooms and great location
I stayed here for a night and it was an excellent Hilton. The room they put me in was one of the largest hotel rooms I've ever been in and was quite well appointed with an excellent view of the city. The location is very convenient to KL Sentral train station which is the easiest way to get to and from the airport. The breakfast was very good with a wide selection of items in a nice setting. Overall, a great (but short) stay and I would stay here again when next in KL.
- Oct 4, 2017
world_traveller2ooo
Amzing Hilton Experience
This hotel knows how to provide a service. Rooms are fantastic and the views are amazing. Stayed in one of the suits as I was upgraded due to being a Diamond Honors member. Could not fault the accommodation at all. Staff service was excellent and went out of their way to help. Would recommend this hotel to anyone who wants the best while staying in KL.
Friends getaway - Oct 4, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-in
    • Express check-out
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Things to Do
    • Fitness center
    • Children pool
    • Spa
    • Outdoor pool
    • Sauna
    • Spa
    • Hot tub
    • Steam room
    • Waterslide
  • Transportation
    • Car rental
    • Parking with surcharge
    • Bus/truck parking
    • Parking with surcharge
    • Valet parking with surcharge
  • Public Facilities
    • Coffee shop
    • Coffee/tea in lobby
    • Elevator
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
  • Nearby Facilities
    • Gift shop
    • Hair salon
    • Shops
  • Food and Drinks
    • Breakfast with surcharge
    • Poolside bar
  • General
    • Smoking area
    • Smoking area
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Location
      Hilton Kuala Lumpur is a hotel in a good neighborhood, which is located at KL Sentral.

      The hotel is located only 2 km away from Mid Valley Station.

      Not only well positioned, but Hilton Kuala Lumpur is also one of hotels near the following KL Sentral MRT within 0.11 km and Tun Sambanthan Monorail Station within 0.67 km.

      About Hilton Kuala Lumpur

      The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Hilton Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

      Get precious and unforgettable moment during your stay at Hilton Kuala Lumpur.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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