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  1. Hotels
  2. Malaysia(9,521 Hotels)
  3. Johor(895 Hotels)
  4. Johor Bahru(634 Hotels)
  5. Masai(26 Hotels)
  6. Hotel Masai Utama

Hotel Masai Utama

Hotels
No 103-105, Jalan Masai Utama 1, Taman Masai Utama, Masai, Masai, Johor Bahru, Johor, Malaysia, 81750
LOBBY Hotel Masai Utama
LOBBY Hotel Masai Utama
LOBBY Hotel Masai Utama
LOBBY Hotel Masai Utama
EXTERIOR_BUILDING Hotel Masai Utama
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Traveloka
7.9 Convenient

From 43 reviews

Facilities
AC
24-Hour Front Desk
WiFi
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Review by Traveloka users

Based on 43 reviews

7.9
Convenient
Fantastic
1
Very Good
30
Satisfying
5
Average
7
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
Mey
This is a private profile
6.0
/ 10
6.0
18 Aug 2019
Business travel
no smile found in the hotel, quite staff

1 liked this review

LH
Lynda H.
2 Reviews
6.1
/ 10
6.1
18 Dec 2017
Family vacation
Not suitable for family with children...not comfortable.

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aa
azimah a.
1 Reviews
6.2
/ 10
6.2
18 Dec 2017
Family vacation
Actually not that bad, enough for short trip. The sheets and the pillowcase is not satisfactory. It's clean but it's seen better days

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LK
Lee K. C.
7 Reviews
5.1
/ 10
5.1
09 Dec 2017
Very bad experience, bad reception counter service, dirty room.

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ZB
ZAIDON B. M.
1 Reviews
8.5
/ 10
8.5
06 Dec 2017
Family vacation
A nice place. I like it. I will tell to other

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SS
Sulosana S.
8.5
/ 10
8.5
22 Nov 2017
Business travel
Comfortable and pleasant stay. reasonable price

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RJ
Ramli J.
1 Reviews
8.2
/ 10
8.2
22 May 2017
Family vacation
Service is not too god. Please upgrade cleanliness.

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RP
Rolf P. M.
1 Reviews
6.3
/ 10
6.3
16 Aug 2016
Romantic Vacation
The hotel is not in its new condition. No breakfast or any food is available. The positive thing is the food shop with life music and billiard table is next door.

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WJ
Wan J.
2 Reviews
6.0
/ 10
6.0
30 Dec 2018
The service is slow and the hotel is very old, the bathroom door and the windows can not lock and narrow.
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MS
Muhammad S. B. M.
1 Reviews
8.5
/ 10
8.5
07 Dec 2018
Family vacation
Room is tidy and comfortable to stay.
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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021See More
Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 12:00

Location
Staying at Hotel Masai Utama is a good choice when you are visiting Masai.

The hotel has a very good location, also near the Seletar Airport (XSP), which is only 7.48 km away.

The hotel is located only 6.69 km away from Pasir Gudang Passenger Terminal .

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Hotel Masai Utama

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Masai Utama.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Masai Utama is the right place to stay.

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Hotel Policy
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
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Facilities
  • Hotel Services
    • Express check-in
    • Express check-out
    • Front desk
    • 24-hour Receptionist
    • Limited hours room service
    • Multilingual staff
  • General
    • AC
    • Non-smoking room
  • In-room Facilities
    • Shower
    • TV
  • Connectivity
    • Free WiFi
  • Public Facilities
    • WiFi in public area
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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