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The Riverbank Hotel
Hotels
7.9
/10
Very Good
79 reviews
In the Area
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No 51 & 53 Jalan Besar, Kuantan City, Kuantan, Pahang, Malaysia, 25000
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Riverbank Hotel
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What's around The Riverbank Hotel
No 51 & 53 Jalan Besar, Kuantan City, Kuantan, Pahang, Malaysia, 25000
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Discover More About The Riverbank Hotel
1. Amplepublic parking space located less than 50 metres left and right of Hotel
2. Behind Hotel: Pahang River, BentengFood Court, Taman Esplanade, Fishing Jetty, walking distance to Mc donald’s;
3. Nearby Hotel: Seven Eleven (7-11) , Hair Salon, Cake Shop, Sundry Shop,Rapid Bus Stop, Kuantan Tower & Park (Laman Teruntum), Benteng Bazaar, KFCRestaurant, Mc donald’s, Shell Gas Station with ATM and Costa Coffee, Kong Lam Chicken Porridge, Master Bak Kut Teh Restaurant, Chantek Art Cafe;
4. Walking distance: Kuantan General Hospital, Jalan Mahkota & Jalan BesarHeritage Row,Masjid Sultan Ahmad Shah, Police Station Front Food Court, Bombay Restaurant, Lebuh Ali Food Street, Jalan Mahkota Food Truck &Car Boot Sale, Hamid Brothers Money Changer, 24 Hours Restoran Khalsa, Kula Cakes, Kuantan Parade, Teruntum Shopping Complex, Balai Polis Kuantan, Dobi, Kuil Sri Kemunting IndianTemple and several banks;5.Short Drive: Kuantan City Mall, East Coast (Capital) Mall, Berjaya Megal Mall, Lot 66 Food Court, 888 Food Court, Tanjung Lumpur Ikan Bakar, Satay Zul, Wan Satay & Food Court,Teng Haw Curry Mee, La Gourmet Noodle House, Hai Peng Kopitiam, Hoi Yin Curry Mee, Sherwood Steak House, Cherating Steakhouse, Lemon Grass Thai Restaurant;
All facilities in The Riverbank Hotel
Others
Hotel Services
- Laundry service
- Luggage storage
- Express check-in
- 24-hour Receptionist
- Newspaper in lobby
- Concierge
Public Facilities
- Others
- Smoke-free area
- Elevator
Nearby Facilities
- Grocery
- ATM/Banking
Connectivity
- Free WiFi
General
- Parking
In-room Facilities
- TV
Accommodation Policy & General Information in The Riverbank Hotel
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
- Nearby parking fee: MYR 6 per day (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 50.00 per night
- A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at The Riverbank Hotel | 45 |
Number of floors in The Riverbank Hotel | 3 |
Another facilities in The Riverbank Hotel | Laundry service, Luggage storage, Express check-in, 24-hour Receptionist, Newspaper in lobby |
Frequently asked question in The Riverbank Hotel
What are available facilities at The Riverbank Hotel?
There are top facilites at The Riverbank Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Riverbank Hotel?
The standard check-in time at The Riverbank Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of The Riverbank Hotel
The Riverbank Hotel has a 2.5-star rating.
How many floors does The Riverbank Hotel have?
The Riverbank Hotel has 3.
How many rooms are available at The Riverbank Hotel
The Riverbank Hotel has 45.
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More Reviews from Other Guests in The Riverbank Hotel
Overall Ratings & Reviews The Riverbank Hotel
Traveloka (63)
Other sources (16)
8.2
Very Good
From 63 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.0
Meal
7.7
Location
8.1
Service and Facilites
8.3
People often mention about The Riverbank Hotel
All
Distance to City Center (1)
Wifi (1)
Room Space (1)
Sort by
Most Recent
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Traveler Reviews The Riverbank Hotel
Number of reviews per page
20
40
Customer reviews
M***d
6.7
/10
Reviewed 22 week(s) ago
Strategic location. Number of parking lot very limited. This hotel have an unpleasant smell, especially when you inside the lift!
Find this review helpful?
AA
Amdani A.
9.1
/10
Reviewed 145 week(s) ago
Clean rooms, cold AC and friendly staff.
See original
Find this review helpful?
NURKAMILA BINTI IBRAHIM
8.5
/10
Reviewed 269 week(s) ago
clean and tidy room at reasonable prices. Booked 2 night for my wife & daughter. Spoke to FO staff through phone call. Very helpful and soft spoken. Double thumbs up to Ms Fiqa for excellent job. I'm appreciate. Keep it up 👍👍
1 people find it helpful
RB
ROSLAN B. Z.
Backpacking
8.5
/10
Reviewed 347 week(s) ago
Great 2.5 stars hotel, clean & reception staffs is helpful. Will revisit for sure.
Find this review helpful?
MOHD Z. B. M.
Backpacking
8.4
/10
Reviewed 356 week(s) ago
Overall it's good ... just colder aircond wlaupun have set to the lowest temperature ....
See original
Find this review helpful?
NH
NUR H. B. M. A.
Backpacking
9.4
/10
Reviewed 360 week(s) ago
Not bad with the price. Blower air conditioner boots. For me no problem, because I do not like to use AC. Rooms clean, bedsheet clean, TV broadcasts not much, it's okay, still can streaming with free Wi-fi
See original
1 people find it helpful
A
Akusikatak
Business
8.5
/10
Reviewed 370 week(s) ago
I love my stay and worth the price rm85/night. The twin bed room is neat and clean. Just the car parking is difficult a bit.
Find this review helpful?
Intan Intan
Business
9.1
/10
Reviewed 371 week(s) ago
Good location, nice stay.
Find this review helpful?
NOR NADIAH SYAFIQAH BINTI MANSOR
9.1
/10
Reviewed 374 week(s) ago
Yes the room lock is like on the picture. And the rooms is nice.
Find this review helpful?
NF
Nor F. G.
Business
6.0
/10
Reviewed 379 week(s) ago
For the first day, bed cover seems did not change and makes me itchy and there is bad smell at toilet, no wonder the toilet so smelly. I just wash it and ask them to change the bed cover at next day. So far, it is okay, just parking is limited and the room is too small for king/queen bed size.
1 people find it helpful
MS
Muhamad S. A.
Romantic
8.6
/10
Reviewed 406 week(s) ago
Room cleanliness and receptionist customer service are good. Walking-distance location to riverbank of Pahang River. Limited parking lot; near the main road and small room for standard king room; exhausted. Price for room is quite unreasonable.
1 people find it helpful
ZD
Zamri D.
Family
9.1
/10
Reviewed 414 week(s) ago
Very good, only limited parking.
See original
2 people find it helpful
MH
Mohamad H. B. S.
Family
9.7
/10
Reviewed 419 week(s) ago
The accommodation is very satisfying, firstly thanks for traveloka for a very good price, very helpful in finding an affordable hotel.
See original
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Number of reviews per page
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Riverbank Hotel
Traveloka (63)
Other sources (16)
8.2
Very Good
From 63 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.0
Meal
7.7
Location
8.1
Service and Facilites
8.3
People often mention about The Riverbank Hotel
All
Distance to City Center (1)
Wifi (1)
Room Space (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews The Riverbank Hotel
Number of reviews per page
20
40
Customer reviews
M***d
6.7
/10
Reviewed 22 week(s) ago
Strategic location. Number of parking lot very limited. This hotel have an unpleasant smell, especially when you inside the lift!
Find this review helpful?
AA
Amdani A.
9.1
/10
Reviewed 145 week(s) ago
Clean rooms, cold AC and friendly staff.
See original
Find this review helpful?
NURKAMILA BINTI IBRAHIM
8.5
/10
Reviewed 269 week(s) ago
clean and tidy room at reasonable prices. Booked 2 night for my wife & daughter. Spoke to FO staff through phone call. Very helpful and soft spoken. Double thumbs up to Ms Fiqa for excellent job. I'm appreciate. Keep it up 👍👍
1 people find it helpful
RB
ROSLAN B. Z.
Backpacking
8.5
/10
Reviewed 347 week(s) ago
Great 2.5 stars hotel, clean & reception staffs is helpful. Will revisit for sure.
Find this review helpful?
MOHD Z. B. M.
Backpacking
8.4
/10
Reviewed 356 week(s) ago
Overall it's good ... just colder aircond wlaupun have set to the lowest temperature ....
See original
Find this review helpful?
NH
NUR H. B. M. A.
Backpacking
9.4
/10
Reviewed 360 week(s) ago
Not bad with the price. Blower air conditioner boots. For me no problem, because I do not like to use AC. Rooms clean, bedsheet clean, TV broadcasts not much, it's okay, still can streaming with free Wi-fi
See original
1 people find it helpful
A
Akusikatak
Business
8.5
/10
Reviewed 370 week(s) ago
I love my stay and worth the price rm85/night. The twin bed room is neat and clean. Just the car parking is difficult a bit.
Find this review helpful?
Intan Intan
Business
9.1
/10
Reviewed 371 week(s) ago
Good location, nice stay.
Find this review helpful?
NOR NADIAH SYAFIQAH BINTI MANSOR
9.1
/10
Reviewed 374 week(s) ago
Yes the room lock is like on the picture. And the rooms is nice.
Find this review helpful?
NF
Nor F. G.
Business
6.0
/10
Reviewed 379 week(s) ago
For the first day, bed cover seems did not change and makes me itchy and there is bad smell at toilet, no wonder the toilet so smelly. I just wash it and ask them to change the bed cover at next day. So far, it is okay, just parking is limited and the room is too small for king/queen bed size.
1 people find it helpful
MS
Muhamad S. A.
Romantic
8.6
/10
Reviewed 406 week(s) ago
Room cleanliness and receptionist customer service are good. Walking-distance location to riverbank of Pahang River. Limited parking lot; near the main road and small room for standard king room; exhausted. Price for room is quite unreasonable.
1 people find it helpful
ZD
Zamri D.
Family
9.1
/10
Reviewed 414 week(s) ago
Very good, only limited parking.
See original
2 people find it helpful
MH
Mohamad H. B. S.
Family
9.7
/10
Reviewed 419 week(s) ago
The accommodation is very satisfying, firstly thanks for traveloka for a very good price, very helpful in finding an affordable hotel.
See original
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40