What do past guests say about Queenstown Village Apartments?

Queenstown Village Apartments is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Queenstown Village Apartments

Name: Queenstown Village Apartments
Address: 1 Alpine Lakes Drive, Kawarau Falls, Kelvin Heights, Queenstown, Otago, New Zealand, 9300, 1 Alpine Lakes Drive, Otago, 9300, New Zealand
Rating: 8.6

Hotels

8.6

/10

Very Good

108 reviews

What Guests Say About Their Stay

Mohammed

10.0

/ 10

Everything was so good Clean Nice and spacious Friendly staff However one recommendation- please install smart TV’s for family rooms. Customers can use their own Netflix and other accounts

Alexandria

10.0

/ 10

Great stay of 8 nights. Very comfortable and great communication with hotel staff via email. Great location

S L

10.0

/ 10

we have stayed before and it is a great place for more than a couple and handy to Queenstown.

In the Area

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1 Alpine Lakes Drive, Kawarau Falls, Kelvin Heights, Queenstown, Otago, New Zealand, 9300

Main Facilities

Restaurant

WiFi

Staying at Queenstown Village Apartments is a good choice when you are visiting Kelvin Heights.

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What's around Queenstown Village Apartments

1 Alpine Lakes Drive, Kawarau Falls, Kelvin Heights, Queenstown, Otago, New Zealand, 9300

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Location

Staying at Queenstown Village Apartments is a good choice when you are visiting Kelvin Heights.

About Queenstown Village Apartments

Savor your favorite dishes with special cuisines from Queenstown Village Apartments exclusively for you.

Queenstown Village Apartments is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Queenstown Village Apartments.

All facilities in Queenstown Village Apartments

Others

Public Facilities

Others
Restaurant
Smoke-free area
Coffee shop

Food and Drinks

Bar
Snack bar

General

Parking
Terrace

Connectivity

Free WiFi

Accommodation Policy & General Information in Queenstown Village Apartments

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Nearby parking fee: NZD 16 per night (13123 ft away)
Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 10:00
Available rooms at Queenstown Village Apartments	17
Another facilities in Queenstown Village Apartments	Others, Smoke-free area, Coffee shop, Bar, Snack bar

Frequently asked question in Queenstown Village Apartments

What are available facilities at Queenstown Village Apartments?

There are top facilites at Queenstown Village Apartments such as Restaurant, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Queenstown Village Apartments?

The standard check-in time at Queenstown Village Apartments is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00

What is the star rating of Queenstown Village Apartments

Queenstown Village Apartments has a 4.5-star rating.

How many rooms are available at Queenstown Village Apartments

Queenstown Village Apartments has 17.

Are there any parking spots at Queenstown Village Apartments ?

Yes: Yes, there are parking spots at Queenstown Village Apartments

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More Reviews from Other Guests in Queenstown Village Apartments

Overall Ratings & Reviews Queenstown Village Apartments

Other sources (108)

8.6

Very Good

From 108 reviews

Cleanliness

8.8

Room Comfort

9.0

Location

8.0

Service and Facilites

8.2

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Traveler Reviews Queenstown Village Apartments

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Top reviews

Bryce

Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Amazing

Mohammed

Leisure with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Everything was so good Clean Nice and spacious Friendly staff However one recommendation- please install smart TV’s for family rooms. Customers can use their own Netflix and other accounts

shane

Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

👍

Sriram Prasad

Leisure with Children

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Exceptional views and very good place to stay. Highly recommended

Heather

Leisure with Partner

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

We were the wrong age group for this apartment, because the walk to and from the car was steep and exhausting. There were dirty smelly towels in the washing machine from previous guests as well and some instructions to operate the tv would have been helpful.

Andrew

Leisure Family

4.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Chris the manager was absolutely brilliant. Exceptional customer service. He went above and beyond and sorted our accommodation after we had checked in. We weren’t happy with a few things and Chris was a legend who promptly put a solution in place

Joseph

Leisure with Friends

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Great Apartment

Catherine

Leisure Family

6.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

The property was spacious and had a good view, but was quite tired looking and a few things were broken, which I have emailed the property about, but had no response. The worst thing was one of the bed bases was broken - it had a big sink hole and on looking underneath we noticed some of the slats were broken. We had to sleep on the mattresses on the floor. In the kitchen one of the hobs was faulty, turning on automatically when the wall switch was turned on, but hob switch turned off. the extractor fan and light did not work. One heater in a bedroom was hanging off the wall. The carpet was worn and needed stretching to smooth out ridges.

Alexandria

Leisure Family

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Great stay of 8 nights. Very comfortable and great communication with hotel staff via email. Great location

Noel

Leisure Family

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Great location

S L

Friends and Family

10.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

we have stayed before and it is a great place for more than a couple and handy to Queenstown.

Alexi

Leisure with Friends

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Instructions for entry were clear and easy to follow. The place was very clean and looks new/modern. Great location with a quick walk to the lake and restaurants. Would stay here again if I'm ever in Queenstown.

Kerry

Leisure Family

8.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Hard to locate. Bad signage. When I phoned to get the info to get in the staff were very helpful and patient. Very safe premises. A quick drive into Queenstown. We enjoyed our stay.

Peter

Friends and Family

8.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

Good sized apartment for 4 adults with great bathroom facilities. Lounge suite & dining chairs tired & some rips in curtains. Good location for Frankton but challenging not having a car park nearby ( in hotel car park 5 minutes walk down/up hill).

Mohit

Leisure Family

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Our stay was fun. Water taxi from Hilton was good experience. Fans provided were in need of updating but that was a minor issue.

Carolyn

Leisure Family

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

The property was in an excellent location close to the beautiful Lake Wakatipu and great to have the eating options of the Hilton Hotel. The apartment was clean and spacious and loved having a bath tub in the main bathroom. Close to walking tracks and can catch a water taxi across to the town.

Steve Kam Ming

Leisure Family

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Nice area in Queenstown.

Raechel

Leisure Family

6.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

The property was in an amazing site Beautiful views, mostly clean, check in was easy. It was a bit “ tired” chairs flaking fabric, shower had broken seals hanging down- all workable but I was a bit disappointed. Also had unannounced worker check the property - a bit of notice would have been good. The property was workable. Fit for purpose just needs a little maintenance inside. Am grateful for the accomodation !

Aroha

4.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

We paid over 900 dollars a night and I was disappointed in the condition of the apartment . Missing bath plug , leaky bath, no milk in fridge limited tea and coffee. No daily service . The apartment was run down

Lisa

Leisure with Friends

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Car parking is not directly at the building but otherwise it was a great stay in very clean and comfortable accommodation.

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